Learning session 1 9 serving young adults with barriers


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The workshop will include two presentations. Steve
Towler, the Director of Employment and Business Services
at New York City’s SAHRC, will discuss structuring
internships as a part of an integrated program to assist
young people 18-24, who have developmental disabilities
or are otherwise at risk to find career direction through
placements that provide valuable entry-level work experience in a planned, supervised setting within a
desired field. Steve’s presentation will describe the
structure and values of the program, recruitment and
assessment activities, expectations for interns and
strategies for job placement/support, how partnerships
can enhance best practices, and current and future
challenges to achieving positive outcomes. Carole
Shomo, Executive Director of Youth Continuum (YC),
in New Haven, will discuss the range of activities her
organization undertakes with the goals of preventing and
reversing homelessness among young people. Youth
Continuum stitches together funding sources from
federal housing, social services and workforce agencies.
Resources include homeless outreach and a drop in
center, emergency shelter, supported housing, and a
center offering education and job skills training with
community based paid internships. Carole will discuss
YC’s collaboration with state, local and private agencies
with particular attention to the partnership with Habitat for

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Learning session 1 9 serving young adults with barriers

  1. 1. Careers Assisting Young Adults to Manage the Barriers to Employment they Face Steve Towler - November 15, 2011
  2. 2. AHRC Mission Statement <ul><li>AHRC New York City, a family governed organization, is dedicated to enhancing the lives of individuals with intellectual and developmental disabilities and their families. </li></ul>
  3. 3. AHRC Services <ul><li>Adult Day Services (ADS) </li></ul><ul><li>Camping and Recreation </li></ul><ul><li>Education </li></ul><ul><li>Employment and Business Services (EBS) </li></ul><ul><li>Family and Clinical Services </li></ul><ul><li>Home Care Services </li></ul><ul><li>Medicaid Services Coordination </li></ul><ul><li>Residential Services </li></ul>
  4. 4. VISION STATEMENT <ul><li>We provide rewarding employment for all individuals in our programs leading to long term success, personal satisfaction and economic self sufficiency </li></ul>
  5. 5. AHRC Employment and Business Services <ul><li>Careers </li></ul><ul><li>Supported Employment (SE) </li></ul><ul><li>Direct Placement Services </li></ul><ul><li>Enhanced Supported Employment (ESEMP) </li></ul><ul><li>Internships and Blended Services </li></ul><ul><li>Horizons & Job Connection Center </li></ul><ul><li>Hudson River Services </li></ul>
  6. 6. TRANSITON FROM SCHOOL TO A EBS/ADS PROGRAM <ul><li>Early planning is essential </li></ul><ul><li>Adult programs are not an entitlement like school </li></ul><ul><li>Transition process should begin at the age of 14 </li></ul><ul><li>Early planning gives the opportunity to explore more options and alternatives with representatives from the school and other outside agencies </li></ul><ul><li>All evaluations (psychological, psychosocial, psychiatric, and medicals) are needed to determine eligibility for services </li></ul><ul><li>Eligibility determination for OPWDD should be done as early as possible. </li></ul><ul><li>If OPWDD eligible, case management services should be obtained. </li></ul><ul><li>School Partnerships </li></ul>
  7. 7. Valued Outcomes <ul><li>Obtaining Quality Jobs in the Community </li></ul><ul><li>Obtaining High Quality Janitorial/Food Service Training </li></ul><ul><li>Maintaining Employment </li></ul><ul><li>Integration in the Community </li></ul>
  8. 8. Valued Outcomes (continued…) <ul><li>Career development </li></ul><ul><li>Movement toward self-sufficiency </li></ul><ul><li>Increasing self esteem </li></ul><ul><li>Increasing recognition of individuals’ contribution by members of community </li></ul>
  9. 9. Careers in Janitorial, Food Services, Housekeeping
  10. 10. Careers <ul><li>Program Structure </li></ul><ul><li>Classroom </li></ul><ul><li>Internships </li></ul><ul><li>Job Placement </li></ul><ul><li>Support Service </li></ul><ul><li>Funded by: NYC Department of Youth and Community Development </li></ul><ul><li>WIA-OSY </li></ul>
  11. 11. Careers - Who we serve <ul><li>Youth Age: 18-21/24 </li></ul><ul><li>Disabled and Non-disabled </li></ul><ul><li>Poor </li></ul><ul><li>High School drop-outs </li></ul><ul><li>Drug/ Alcohol </li></ul><ul><li>Criminal records </li></ul>Looking for a chance to succeed
  12. 12. Careers <ul><li>Program Services </li></ul><ul><li>Recruitment </li></ul><ul><li>Assessment & Evaluation </li></ul><ul><li>Basic Skills </li></ul><ul><li>Work Readiness </li></ul><ul><li>Job Site Training </li></ul><ul><li>Case Management </li></ul><ul><li>Counseling- Metal health </li></ul><ul><li>Sobriety Services </li></ul><ul><li>Job Placement </li></ul>
  13. 13. RECRUITMENT <ul><li>School Partnerships </li></ul><ul><li>Vocational Rehabilitation </li></ul><ul><li>Service Coordinators </li></ul><ul><li>One-Stops </li></ul><ul><li>Creative Ideas: Staten Island Ferry + Radio </li></ul>
  14. 14. ASSESSMENT STRATEGIES: <ul><li>TABE </li></ul><ul><li>Psychological </li></ul><ul><li>Attend 2-3 day sessions before Enrollment </li></ul><ul><li>Suitability Good Program Fit </li></ul>
  15. 15. Classroom- 4-5 Weeks <ul><li>Basic Skills </li></ul><ul><li>Work Readiness Training </li></ul><ul><li>Work Ethic Focus </li></ul><ul><li>Contextual Janitorial- Basic Math & Reading </li></ul><ul><li>Safe Serve Certification </li></ul><ul><li>Internship - 10-12 Weeks </li></ul><ul><li>Real Work Experience </li></ul><ul><li>On-site Supervision </li></ul><ul><li>Expectations- “Real World” </li></ul>
  16. 16. Job Placement Strategies <ul><li>Account Coordinators- “Job Developers” </li></ul><ul><li>Client Service Coordinators </li></ul><ul><li>Employer Networking- Chambers of Commerce </li></ul><ul><li>Occupational Focus- Hotel Industry </li></ul><ul><li>Web-Based Strategies </li></ul><ul><li>New Brochure </li></ul><ul><li>Commission Plan for Developers </li></ul>Team
  17. 17. Support Strategies <ul><li>Placement Support- </li></ul><ul><ul><li>Job Coaches </li></ul></ul><ul><ul><li>Rehabilitation Services </li></ul></ul><ul><ul><li>Career Retention Specialists </li></ul></ul><ul><li>Support Customized to the Needs of the Person </li></ul><ul><li>Cross System Support </li></ul><ul><ul><li>Education- Schools </li></ul></ul><ul><ul><li>Vocational Rehabilitation </li></ul></ul><ul><li>Counselors </li></ul><ul><li>Health Care </li></ul>
  18. 18. The Employment Process for Regular Supported Employment <ul><li>A person is referred to us </li></ul><ul><li>An assessment takes place -> “Individual Planning” </li></ul><ul><li>Pre-Employment services are provided </li></ul><ul><li>Job Development is taking place </li></ul><ul><li>A job match takes place </li></ul><ul><li>A job interview </li></ul><ul><li>A job placement </li></ul><ul><li>Travel routing </li></ul><ul><li>Job site orientation </li></ul><ul><li>Job Coach Services </li></ul><ul><li>Intensive Support -> Gradual Fading </li></ul><ul><li>Long-Term Support & Assistance </li></ul>
  19. 19. A Short List of Current Employers <ul><li>Animal General </li></ul><ul><li>Bally Total Fitness </li></ul><ul><li>Costco Wholesale </li></ul><ul><li>Aramark - Citifield </li></ul><ul><li>MTA </li></ul><ul><li>NYS Department of Labor </li></ul><ul><li>Marshalls and TJ Maxx </li></ul><ul><li>Barnes & Noble Booksellers </li></ul><ul><li>NY Sports Club </li></ul><ul><li>Kmart </li></ul><ul><li>Salomon Smith Barney </li></ul><ul><li>Wal-Mart </li></ul><ul><li>Home Depot </li></ul><ul><li>Target </li></ul><ul><li>Applebee's </li></ul><ul><li>Alliance Building Services </li></ul>
  20. 20. Government Service Contracts <ul><li>New York City Transit Authority </li></ul><ul><li>TBTA Bridges & Tunnels </li></ul><ul><li>NYS Department of Labor </li></ul><ul><li>NYS Division of Parole </li></ul><ul><li>Department of Homeless Services </li></ul><ul><li>SUNY </li></ul><ul><li>HRA Messenger Contract </li></ul><ul><li>NYC Department of Transportation </li></ul><ul><li>NYS OPWDD </li></ul><ul><li>Bronx Children’s Psychiatric Center </li></ul><ul><li>NYC Department of Environmental Protection </li></ul><ul><li>NISH USPO </li></ul><ul><li>Staten Island Ferry </li></ul><ul><li>HRA Janitorial </li></ul><ul><li>US Attorney’s Office </li></ul>
  21. 21. Business Relationships <ul><li>Business Advisory Board </li></ul><ul><li>Barnes & Noble </li></ul><ul><li>The Executive’s Association of Greater New York </li></ul><ul><li>Chambers of Commerce </li></ul><ul><li>Triangle Services </li></ul><ul><li>Lackmann Culinary Services </li></ul>
  22. 22. Challenges: Today and Tomorrow <ul><li>Funding for these Services </li></ul><ul><li>Job Market </li></ul><ul><li>Unemployment Rate-Young Adults </li></ul><ul><li> - Young Adults with a disability </li></ul><ul><li> - Poverty </li></ul><ul><li>Building more Business Partnerships </li></ul>