THE TOOLS TO HELP YOU
MIND
YOUR
OWN
BUSINES
S
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Transworld Systems Inc.
Company Overview
• In business since 1970
• 70,000+ clients
• 150 Offices Nationwide
• Recovered $2.4 billion* in the last 5 years for companies across all
industries including Fortune 500 & 100 Companies
• Success rate of more than 4 times that of the industry average**
• 24/7 Online account management
* Company Average
**Based on ACA Statistics
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Markets Served
• Accounting • Government • Postal Services
• Advertising & Marketing Firms • Health & Fitness Clubs • Print Shops
• Ambulance Services • Heating & Air Conditioning • Private Schools
• Attorneys • Hospitals, Medical & Dental • Professional Athletic Teams
• Auto Dealers, Parts Stores & Practices • Restaurants
Suppliers • Hotels • Retailers
• Banks & Credit Unions • Industrial Manufacturers & • Security Alarm Companies
• Cellular Telephone Services Distributors • Telephone/Communications
• City, County & State • Insurance Companies & • Trade Schools
Governments Agents • Travel Agencies
• CPAs • Lawn Care • TV Stations
• Colleges & Universities • Libraries • Utility Companies
• Construction Companies & • Mail Order Houses • Veterinarians
Specialty Trades • Medical Laboratories • Video Stores
• Convention Services • Newspapers & Magazines • Waste Management
• Fuel Oil Companies • Pest Control
• Girl Scout Councils & YMCAs
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

What Our Clients Have in Common
• They extend credit and/or accept checks
• They have an individual or entire department devoted to
collecting past due accounts internally
• They use GreenFlag Profit Recovery as a way to reduce
internal expenses & increase cash flow
“As a national direct marketer, we faced some very unique challenges in the area
of collections. Transworld not only helped us meet these challenges, but helped
us exceed our goals in a very cost-effective manner.”
Tom Miglino, Vice President – American Mint
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Some of our Satisfied Clients
Diamond Bank Central AR Surgical Associates Middleton Heating &Air
Union Bank Maxillofacial Surgery Russell & LeMay Plumbing
Heritage Bank Central AR G.I. Clinic Sanders Plumbing
Decatur State Bank AR Neurosurgery Brain and Spine Shannon Hills Pharmacy
Citizen’s State Bank Arkadelphia Clinic for Children Sav-On-Drugs
Chart Bank Conway Hemotology & Oncology Baker Medical
Dewitt Bank and Trust Pulmonary Consultants Baker Health
Fidelity National Bank Crawford County Health & Rehab. Home IV Specialists
Crossett Paper Mill FCU Sherwood Urgent Care Stotts Pharmacy
Arkansas FCU HealthSouth City Drug
University of Mississippi W.Gene Jines D.D.S. Hydro-Temp Corporation
Southern Arkansas U. The Centre @10 Dental Grp. Tool Central
Huntington Learning Ctr. Ashley Jackson Plummer D.D.S. Dreamline Manufacturing
Sylvan Learning Center Dr. Stephen Smart Fortier, Inc.
Morehouse College Owen Orthodontics Pocahontas Aluminum
SATI Software Advanced Tim Chase D.D.S. Superior Spring
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems

What the Experts Say
“The company has a collection rate of well over 50%. The typical
collection firm gets only 20% and keeps 25% to 50% of recovered
funds.” Fortune Magazine
“The numbers speak for themselves – recovery of over $230 million
dollars with a 53% recovery rate and an ROI of almost 4,000% with a
collection cost of 2.5%.” Steve Hellebush, VP of Business
Development, Medical Group Management Association
“Transworld gets credit for the highest recovery rate in the industry.”
Barron’s
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Why it Works
• We provide the impact of third party for an
average of less than $10 per account.
• Minimize internal efforts
• Preserve your valued customer relationships.
• Provide complete 24/7 reporting on all accounts.
• Interactive, secure Online Client Portal (OCP) that allows you
to submit accounts instantly.
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Conventional Two Stage
Approach
Day 30 Day 60 Day 90 Day 120 Day 150
In-House Statement Statement Statement, Statement, Statement,
Efforts Letter #1, Letter #2, Letter #3,
Phone Calls Phone Calls Phone Calls
Day 180
Out-
sourcing Intensive telephone contact and/or legal action at a cost of 25-50% of
recovered amounts.
According to the Dartnell Institute, the average cost of working an
account internally over a six month period is $31.60 per account.
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Decrease in Recoverability
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

GreenFlag Three Stage
Approach
Conventional
Transworld
In-House Efforts Collection
Systems
Methods
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

GreenFlag Three Phase
Approach
Current 30 Days 60 Days
In-House Statement Statement Statement
Efforts Phone Call Phone Call
Limit internal efforts to less than $11 per account
90 Days 104 118 132 146
Days Days Days Days
Transworld
We contact slow paying accounts every 10-14 days – at
Systems the client’s direction. Making up to 5 contacts – each
progressively stronger.
Fixed fee – averaging less than $10 per account.
The client controls the process.
Conventional 180 Days/Write Off
Collection Contingency Based Collections
Methods
Transworld Systems Collections*
* Optional Service Provided
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Earlier Start = Recovering More $
According to the U.S. Department of Commerce, the older an account, the
harder it is to collect.
Fact: Companies wait to take action because they don’t want to
pay a percentage and they don’t want to alienate their customer.
Fact: GreenFlag is designed to take action early and diplomatically,
recovering earlier and maintaining valuable customer relationships.
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

National Statistics Prove It
Transworld
Collected
Since Transworld does not take a percentage or
alienate customers, our clients:
56%
(company • Use us earlier
average) • Experience a 56% recovery rate
• At an average cost of 4 cents per
Average
Agency dollar collected
Collecte
d 14%
(ACA
Average)
TSI Cost:
According to the American Collectors
4¢ per dollar
Average Association, the average collection agency
Agency
collected Cost: collects less than 14% of all debts assigned at an
(company 33% average cost of 33 cents per dollar.
average) (ACA
Average)
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Complete Online Account
Management
We offer an easy way to transmit or stop
accounts!
• You will have 24/7 online account
management from anywhere in the world.
• Complete control to stop, start & suspend
accounts
• Upload spreadsheets with account
information & submit large groups of
accounts instantly
• Easy to learn-extremely user friendly
• Excellent training and support
• Complete reporting
• Superior online support
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Why It Works
We recover more because we start earlier.
• Fixed fee, early third party intervention
• Minimizes internal efforts at less than $10* per account
• We work ALL of the accounts the same way, regardless of the size
or the balance.
• Preserves your valued customer relationships
• Provides complete 24/7 report availability on all accounts
• Interactive, secure Online Client Portal (OCP) allows you to submit
accounts instantly
“GreenFlag has collected more than $600,000 for our office in delinquent
insurance claims. The collection cost was a mere 1.1%!” Ruby Dust,
Administrator Surgery, Inc. in Tulsa, Oklahoma
*Company Average
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Phase II – Verbal Demands
When intensive recovery efforts are required.
Phase II - Verbal Demands employs a team of highly trained
recovery specialists operating from nationwide call centers.
Verbal Demands Phase:
• Professional, third party intervention
• A more intensive recovery program
• No collection, no charge
• Offers legal recourse for tough cases
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Legal Options
Making the difference in the toughest cases:
GreenFlag Legal Options can make a difference where court action is
warranted, and there are assets that can be recovered.
Legal Options Phase:
• Cause suit to be filed
• Pay all court costs
• Pay attorney fees, service or process fees
• Pay any other fees necessary to satisfy a judgment
• An attorney will appear in court on your behalf
Most Importantly:
• If no money or assets are collected, there is NO charge.
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Early Intervention with
GreenFlag
According to the Dartnell Institute, the average cost of working
an account over a six month period is $31.60 per account.
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Why Do GreenFlag Demands
Work?
• Return address is from closest contact office debtor which is zip code
activated. Local contact!
• No company name, only PO Box on envelope which makes it hard to
recognize. Gets opened!
• Size changes from mailgram to letter size every 10 days.
• Return payment envelope & tear off voucher 1st, 3rd, & 5th demands.
The only thing we don’t do is lick the stamp for them!
• FDCPA Disclaimer on the bottom of the 1st demand for payment.
• 3rd party impact!
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Alliances/Partnerships Overview
In a strategic alliance or partnership:
• Both parties bring experience and specific areas of expertise to the
relationship.
• Both operate at the highest level of professionalism, integrity and are
committed to the best interest of the client.
• Both share the same goal of providing clients the solutions and tools
essential to grow and sustain a profitable business.
Transworld Systems currently has partnerships with many notable
organizations across the nation. We continually form new alliances
and partnerships in an effort to provide our customers with the best
service possible.
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022

Contact Info:
Contact me for a free A/R analysis in person
or via Webinar:
Elizabeth Houser
501.954.8021 (Business)
501.765.0569 (Mobile)
501.954.8079 (FAX)
elizabeth.houser@transworldsystems.com
® 2009 Transworld Systems Inc. (Rev 1/09) All rights reserved. The Transworld Systems and GreenFlag logos are registered service marks of
Transworld Systems Inc. NYC License No. 1155022