ESI Vancouver 2013 - Complete Show Program

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ESI Vancouver 2013 - Complete Show Program

  1. 1. SHOW PROGRAM 325+ BOOTHS | 120+ LECTURESEsthétique SPA International THE NORTH AMERICAN CONFERENCE FOR ESTHETIC, SPA & MEDICAL SPA PROFESSIONALSVANCOUVER FEBRUARY 17 & 18, 2013 VANCOUVER CONVENTION CENTRE - WEST BUILDING 15th EDITION FEATURING 15 NEW PRO EDUCATORS • ESI MOBILE APP • IN-BOOTH DEMO SCHEDULE
  2. 2. Why Attend ESI Vancouver 2013? “38% of trade show attendees consider education sessions the most important component of the entire exhibition.” — Center for Exhibition Industry Research Spa professionals gather at ESI Vancouver for practical business solutions, trend information and the latest offerings and insights from leading industry suppliers. Celebrating its fifteenth year, ESI Vancouver features the most comprehensive educational program for spa and skincare professionals. Our NEW roster of speakers includes spa directors from the largest resorts in USA, the industry’s top educators and thought leaders. FOR ONLY ESI VANCOUVER MOBILE APP • An Interactive Panel featuring 3 spa experts, who will lead a lively $60 ESI has partnered with GoMobileNow to provide up-to-the-minute information discussion on day spas and their to attendees via a Mobile App. role in our ever-evolving industry. Features will include Conference • New in this Program: All demos Registration, Schedule of Events, being performed on the exhibition List of Speakers, Floor Plan, List of WE BRING YOU Exhibitors and GPS locator. floor during the two days of the show can be found in a convenient chart TWO FULL DAYS Download our FREE interactive Trade to help you plan your schedule! of education focusing on Show Mobile Application from Apple management, marketing and Itunes or Android Market. Search for: PLUS technical skills that will raise ESI Vancouver Trade Show. FREE CERTIFICATE the bar for your entire team. OF ATTENDANCE ESI VANCOUVER 2013 to add to your credentials REAP THE BENEFITS: HIGHLIGHTS INCLUDE: (at booth #831) • Learn new skills you can apply • Interactive Exhibit Hall with 325+ to your specific profession booths and 100+ exhibiting PLUS • Take your career to the next level companies IN-DEPTH SEMINARS with our extensive educational • 15 New Pro Educators program FOR YOUR CONTINUING • More than 55 Pro Educators EDUCATION • Network with your peers and gain Seminars featuring business and intimate access to top industry Take advantage of the Vancouver technical skills for resort spas, Conference to register for one of our experts. day spas and esthetics practices master classes held on Sunday night Spa owners and managers, • More than 65 Exhibitor Classes (including meal) and learn from our estheticians, and medical offering in-depth looks — and, in world class experts, or register to professionals can rely on ESI for some cases, hands-on instruction the BeautySafe certification program access to suppliers that will keep — on the products and equipment to improve the health and safety them at the forefront of their field. you need to advance you career standards of your establishment. or ensure your establishment’s continued success.ABOUT THE EVENT On-site Registration C$75 ( Debit Card, Visa and MasterCard only ) Starts at 8:00 a.m. both days PRE-REGISTER BY JANUARY 28, 2013 AND SAVE C$15! Use the form in this brochure (p. 19) or pre-register online by January 28, 2013 at www.spa-show.com and pay only C$60 Your I.D. badge will be mailed prior to the event. Sorry, no refunds4 Should you have a comment or a suggestion, please feel free1-866-772-7469 to share it with us by sending us an email at info@spa-show.com
  3. 3. AboutVancouver 2013 the EventVANCOUVER CONFERENCEVANCOUVER CONVENTION CENTRE SUNDAY, MONDAY,WEST BUILDING (NEW BUILDING) FEBRUARY 17 FEBRUARY 181055 CANADA PLACE,VANCOUVER, BC 9:00 a.m. 9:00 a.m.CANADA V6C 0C3 to 6:00 p.m. to 4:00 p.m. Convention Centre Pan Pacific Vancouver Hotel Century Plaza HotelGET THERE VIA• Vancouver Airport - Accessible by direct flight from anywhere• Shuttle Bus – Free from Century Hotel Plaza and SpaTRAVEL INFOESI has secured special rates foresthetics and spa professionals who wish HOTEL ACCOMMODATIONSto take full advantage of the Vancouver PAN PACIFIC VANCOUVER HOTEL CENTURY PLAZA HOTEL & SPAConference  and save on their travel — expenses. 300-999 Canada Place, Vancouver, B.C. 1015 Burrard St., Vancouver, B.C. Canada V6C 3B5 Canada V6Z 1Y5AIRFARE Tel.: (604) 662-3223 Tel.: (604) 687-0575We have appointed Air Canada as the Toll Free: Canada 1-800-663-1515 Toll Free: 1-800-663-1818official airline of the ESI Vancouver USA 1-800-937-1515 Fax: (604) 682-5790Conference. Reservations can be made Fax: (604) 895-2469 e-mail: reserve@century-plaza.com ABOUT THE EVENTonly through Air Canada’s Web site e-mail: reservations.yvr@panpacific.com Rates: Single occupancy C$85at www.aircanada.com for our special Double occupancy C$95 Rates: Single or double occupancy C$159discounted rates to apply. Our promotion One bedroom suitecode is XQKDGWZ1. (Single or double occupancy) C$115The promotion code on your ticket will ESI rates are only available until January 28, 2013, so book now while discounts apply!show you’re a proud member of our Remember to mention the ESI 2013 Vancouver Conference when making your reservationbusiness. We thank you for your support. to be eligible for these exceptional rates 5 SPA-SHOW.COM
  4. 4. Esthétique SPA International Lecture and Class Schedule Sunday AM START SPEAKERS TOPICS n PRO EDUCATORS n EXHIBITOR CLASSES n INTERACTIVE PANEL n CONTINUING EDUCATION SEMINARS ROOM DURATION PAGE 9:30 n Aleks Vranicic Private Label: The Best Business Decision You Can Ever Make! 105 50 min 63 9:30 n Andrea Walker The Power of Combining Non-Invasive Technologies to Increase 101 50 min 50 Your Client Services Menu and Profits! 9:30 n Boldijarre Koronczay Master the Hungarian Massage Techniques for the Instant Facelift 109 75 min 50 9:30 n Daryl Hemingway Hair Removal – How to Double Your Profits in the Next Year! 104 50 min 51 9:30 n Estrellita Gonzalez RAJA Medical’s New Devices – Non-Invasive, No Down Time 106 50 min 59 and Higher Revenues for Business Owners! 9:30 n Sheila Malmanis Teen & Pre-Teen Treatments – The Newest Trend in Spas 113 50 min 50 10:30 n Blake Fenney How to Make the “Rubber Hit the Road” - Increase Revenue and Guest Spend Immediately! 116 50 min 36 10:30 n Kristine Huffman Use Wellness to Get a Healthy Bottom Line 115 50 min 40 10:30 n Michael Tompkins If I Ran A Day Spa... 117 50 min 43 10:30 n Nina Curtis Reflexology for the Face 110 50 min 34 10:30 n Robb Gorman The Devil You Think You Know (Skin Care’s Dirty Little Secrets) 112 50 min 38 10:30 n Stacy Conlon Digital Media Marketing in 2013: What You Need to Know 114 50 min 33 10:30 n Clément Beaumont Dynamic Duo: Electroepilation & Photoepilation Technologies 106 50 min 49 10:30 n Daniel Renaud Sales - Less Talk, More Results: Easy and Effective Techniques that Create Instant 108 50 min 54 Rapport and Increase Your Sensory Acuity Are Available to You Right Now! 10:30 n Dr. Martin Braun Emerging Technologies and Treatment Options That Will Increase Your Business ROI 113 50 min 62 10:30 n Dr. Wilma Pretorius Cosmeceutical Benefits of Novel Cold Pressed Berry and Vegetable Oils and Extracts 111 50 min 54 10:30 n Margarita Saian Newest Clinical Hyperpigmentation Treatment from the Anti-Aging Experts! 102 50 min 60 Non-Toxic Alternatives to Hydroquinone that Safely Whiten and Brighten the Complexion 10:30 n Michael Ibbott Acne & Acne Rosacea 103 50 min 52 10:30 n Pat Shibley-Gauthier The Connection Between Permanent Makeup and Tattoo Removal 105 50 min 55 10:30 n Ruben Potrebenko Foundation Fundamentals: The Foundation to Younger Looking Skin 104 50 min 62 10:30 n Vicki Malo Building Your Pedicure Business: Learn More to Earn More 101 50 min 56 11:30 n Andrea Foster Spa Trend Report: The Economic and Lodging Industry Impact on the Performance of Spas 116 50 min 37 11:30 n Carolyn Heyland Considering Laser Training? Learn the Pros and Cons of Medical Based Treatments 115 50 min 39 11:30 n Doug Coburn Reflexology & the Pedicure 112 50 min 33 11:30 n Eric Stephenson Five Fast Tracks to Stellar Body Mechanics 114 50 min 42 11:30 n Jacques-Lee Pelletier Who…Nose! 111 50 min 40 11:30 n Michael Effler The Spa of the Future Part 1: The Wellness Revolution 117 50 min 35LECTURE AND CLASS SCHEDULE 11:30 n Robert Cass Marketing Battleground: How To Win The Fight 110 50 min 32 11:30 n Joseph A. Lewis II Skin Aging – Science discovers the Cause, Technology Reverses the Effects. Transform 113 50 min 58 Your Business by Understanding Skin Aging and Providing Cutting-Edge Technologies 11:30 n Lily Ofir Thai Steam Herbal Massage 108 50 min 59 11:30 n Lori Nestore Speed Wax with The Wax Queen 109 75 min 6261-866-772-7469
  5. 5. VANCOUVER 2013 Lecture and Class ScheduleSunday PMSTART SPEAKERS TOPICS Registered guests of the ESI Vancouver Conference have access to all lectures listed below at no additional cost. Except Sunday night’s Continuing Education Seminars.* ROOM DURATION PAGE12:30 n Interactive Panel Days Spas: Key Players in a Growing Industry 110 50 min 261:30 n Adam Hawthorne Guerrilla Marketing - How to Drive Day Spa Business Through Local Events 116 50 min 391:30 n Jacques-Lee Pelletier Symmetry or Synergy? 111 50 min 401:30 n Jeremy McCarthy The Psychology of Spas and Wellbeing 114 50 min 411:30 n Melissa Fielding Spa Trends: Finding the Right Ones for Your Market 115 50 min 361:30 n Michael Effler The Spa of the Future Part 2: Lifestyle Centres - Bringing It All Together 117 50 min 351:30 n Robb Gorman Man/Wax/2013 112 50 min 381:30 n Cathi Graham 3 Minutes to a Younger You! 102 50 min 531:30 n Daniel Renaud Marketing You Better, Makes Better Business 108 50 min 541:30 n Darwin Gauthier Taking Care of Permanent Makeup Business 105 50 min 551:30 n Dr. Fatma Mohammad Less Work for More Money 106 50 min 481:30 n Katharin von Gavel A Step Ahead… Making the Most of Your Pedicure Service 101 50 min 521:30 n Marina Beliakov Introduction to Chemical Peels 113 50 min 561:30 n Michael Ibbott Hyperpigmentation/Melasma & Brown Spots 103 50 min 521:30 n Shelley Killeen Explore Jade Stone Treatments 109 50 min 611:30 n Uzi Pikar EpilFree – Laser Hair Removal Results Without the Laser! 104 50 min 512:30 n Ben Campsey Profit Management for Day Spas 116 50 min 322:30 n Doug Coburn Diabetes & the Pedicure – A Deadly Combination? 112 50 min 332:30 n Ella Stimpson Build Trust to Build a Better Bottom Line 115 50 min 432:30 n Eric Stephenson The Case for Creating a “Drama-Free” Spa 114 50 min 422:30 n Louis Silberman Use Cosmetic Technologies Like Lasers, Intense Pulse Light and Radio Frequency to Jump Start Your Business 111 50 min 422:30 n Michael Tompkins Build Your Profits with New Vision: The How To Guide for Making More Cash! 117 50 min 432:30 n Robert Cass Where Has All My Profit Gone? 110 50 min 322:30 n Bernd Stolz Nail Bracing…NO Pain but LOTS to Gain 101 50 min 532:30 n Blake Rector Using Social Media with Automated Marketing & the Easy 5-Step Selling Process 105 50 min 612:30 n Jessica Hole French Gel Nails 103 50 min 482:30 n Kristen Ma Better than Botox! Anti Aging Secrets from Ayurveda 113 50 min 582:30 n Margarita Saian Non-Surgical Facelift, Neck Lift, and Collagen Infusion Therapy Achieved Through 102 50 min 60 Galvanic/Microcurrent /Infrared Technology and Natural Clinical Products2:30 n Philip Luque Feel and See the Difference with Mineral Makeup 109 50 min 63 LECTURE AND CLASS SCHEDULE2:30 n Raymonde Piquette Thermocoagulation: A Profitable Diversification 106 50 min 492:30 n Rebecca Miller Skin Finishing 104 50 min 612:30 n Veronika Oganezova Therapeutic Effect of Dead Sea Minerals 108 50 min 603:30 n Joanna E. Roche Rethinking Retail 111 50 min 413:30 n Nina Curtis State of the Industry: Holistic Therapies for Your Spa 110 50 min 34*CONTINUING EDUCATION SEMINARSSTART EXPERTS SEMINARS DURATION PAGE 5:00 n BC Beauty Council Level 1 General Trade Practices Workshop 4 hours 65 5:00 n Robert Cass Marketing with Purpose for Profit 4 hours 66 5:00 n Doug Coburn Explore the World of the Pedicure 4 hours 67 5:00 n Robb Gorman Male/Wax/Groom/Skin 4 hours 68 5:00 n Jacques Lee Pelletier Beauty for All Ages 4 hours 69 7 SPA-SHOW.COM
  6. 6. Esthétique SPA International Lecture and Class Schedule Monday AM n PRO EDUCATORS n EXHIBITOR CLASSES START SPEAKERS TOPICS ROOM DURATION PAGE 9:30 n Aleks Vranicic Private Label: The Best Business Decision You Can Ever Make! 105 50 min 63 9:30 n Cathi Graham 3 Minutes to a Younger You! 102 50 min 53 9:30 n Dr. Fatma Mohammad Less Work for More Money 106 50 min 48 9:30 n Glenda Bradford The Perfect Manicure 103 50 min 48 9:30 n Lily Ofir Thai Steam Herbal Massage 108 50 min 59 9:30 n Michael Beresford Introducing Kelzyme – A Unique Blend of Fossilized Marine Kelp and Macroalgae 113 50 min 56 9:30 n Shelley Killeen Explore Jade Stone Treatments 109 50 min 61 9:30 n Uzi Pikar EpilFree – Laser Hair Removal Results Without the Laser! 104 50 min 51 9:30 n Vicki Malo Pedicuring the Senior and Geriatric Client 101 50 min 56 10:30 n Andrea Foster Spa Trend Report: The Economic and Lodging Industry Impact on the Performance of Spas 116 50 min 37 10:30 n Joanna E. Roche Rethinking Retail 111 50 min 41 10:30 n Kristine Huffman Use Wellness to Get a Healthy Bottom Line 115 50 min 40 10:30 n Michael Tompkins If I Ran A Day Spa... 117 50 min 43 10:30 n Nina Curtis Reflexology for the Face 110 50 min 34 10:30 n Robb Gorman The Devil You Think You Know (Skin Care’s Dirty Little Secrets) 112 50 min 38 10:30 n Stacy Conlon Digital Media Marketing in 2013: What You Need to Know 114 50 min 33 10:30 n Bonnie Maxwell Nail Art with Bonnie Maxwell 106 50 min 56 10:30 n Daniel Renaud Sales - Less Talk, More Results: Easy and Effective Techniques that Create Instant 108 50 min 54 Rapport and Increase Your Sensory Acuity Are Available to You Right Now! 10:30 n Joseph A. Lewis II Skin Aging – Science Discovers the Cause, Technology Reverses the Effects. Transform 113 50 min 58 Your Business by Understanding Skin Aging and Providing Cutting-Edge Technologies 10:30 n Katharin von Gavel A Step Ahead… Making the Most of Your Pedicure Service 101 50 min 52 10:30 n Margarita Saian Non-Surgical Facelift, Peptide Infusion Therapy, Achieved Through 102 50 min 60 Galvanic/Microcurrent/Infrared Technology and Natural Clinical Products 10:30 n Michael Ibbott The Future in Anti-Aging 103 50 min 52 10:30 n Pat Shibley-Gauthier Where Do I Find an Academy to Train 6 Days of Hands-On in Permanent Makeup? 105 50 min 55 10:30 n Rebecca Miller Skin Finishing 104 50 min 61 11:30 n Blake Fenney How to Make the “Rubber Hit the Road” - Increase Revenue and Guest Spend Immediately! 116 50 min 36 11:30 n Carolyn Heyland Considering Laser Training? Learn the Pros and Cons of Medical Based Treatments 115 50 min 39 11:30 n Doug Coburn Reflexology & the Pedicure 112 50 min 33 11:30 n Eric Stephenson Five Fast Tracks to Stellar Body Mechanics 114 50 min 42LECTURE AND CLASS SCHEDULE 11:30 n Jacques-Lee Pelletier Who…Nose! 111 50 min 40 11:30 n Michael Effler Spas That Make Millions Part 1: Designed To Lead - Secrets of Success 117 50 min 35 11:30 n Robert Cass Pay Right: Happy Staff and Still Profitable 110 50 min 32 11:30 n Lori Nestore The Brazilian Bikini Wax with The Wax Queen 109 75 min 6281-866-772-7469
  7. 7. VANCOUVER 2013 Lecture and Class ScheduleMonday PM Registered guests of the ESI Vancouver Conference have access to all lectures listed below at no additional cost.START SPEAKERS TOPICS ROOM DURATION PAGE1:30 n Adam Hawthorne Guerrilla Marketing - How to Drive Day Spa Business Through Local Events 116 50 min 391:30 n Jacques-Lee Pelletier Symmetry or Synergy? 111 50 min 401:30 n Jeremy McCarthy The Psychology of Spas and Wellbeing 114 50 min 411:30 n Melissa Fielding Spa Trends: Finding the Right Ones for Your Market 115 50 min 361:30 n Michael Tompkins Build Your Profits with New Vision: The How To Guide for Making More Cash! 117 50 min 431:30 n Nina Curtis State of the Industry: Holistic Therapies for Your Spa 110 50 min 341:30 n Robb Gorman Man/Wax/2013 112 50 min 381:30 n Boldijarre Koronczay The Organic Way: Treating Acne, Rosacea and Eczema with Natural Ingredients 109 75 min 501:30 n Dafna Sheer Pollagen Introduces a New Era in Facial Treatment 101 50 min 571:30 n Daniel Renaud Marketing You Better, Makes Better Business 108 50 min 541:30 n Daryl Hemingway Hair Removal – How to Double Your Profits in the Next Year! 104 50 min 511:30 n Denise Arnold CND Shellac and Nail Art 103 50 min 521:30 n Estrellita Gonzalez What You Can Do to Become a Great Place to Work and Attract/Keep Fantastic Staff! 106 50 min 591:30 n Kristen Ma Better than Botox! Anti Aging Secrets from Ayurveda 113 50 min 581:30 n Margarita Saian Non-Surgical Facelift, Neck Lift, and Collagen Infusion Therapy Achieved Through 102 50 min 60 Galvanic/Microcurrent /Infrared Technology and Natural Clinical Products2:30 n Ben Campsey Profit Management for Day Spas 116 50 min 322:30 n Doug Coburn Diabetes & the Pedicure – A Deadly Combination? 112 50 min 332:30 n Ella Stimpson Build Trust to Build a Better Bottom Line 115 50 min 432:30 n Eric Stephenson The Case for Creating a “Drama-Free” Spa 114 50 min 422:30 n Louis Silberman Use Cosmetic Technologies Like Lasers, Intense Pulse Light and Radio Frequency to Jump Start Your Business 111 50 min 422:30 n Michael Effler Spas That Make Millions Part 2: Designed To Lead - Doing What Others Don’t 117 50 min 352:30 n Robert Cass The Art of Service Superiority 110 50 min 322:30 n Aimee Werner Flawless Waxing Experience 113 50 min 632:30 n Ruben Potrebenko Foundation Fundamentals: The Foundation to Younger Looking Skin 104 50 min 622:30 n Veronika Oganezova Therapeutic Effect of Dead Sea Minerals 108 50 min 60 LECTURE AND CLASS SCHEDULE 9 SPA-SHOW.COM
  8. 8. Esthétique SPA International Participating Exhibitors In-Booth 203 ������Dr. Spiller Biocosmetics 315 ������Dectro International - Vivera Wellness 326 ������Innovatek Medical - Health & Beauty 207 ������Éminence Organic Skin Care 327 ������Purple Beauty Supplies Demonstrations 222 ������Raja Medical 345 ������Canwest Beauty Systems Inc. 231 ������Cara Skin Care 401 ������North American School of Podology 232 ������Footlogix 422 ������Fake Bake 302 ������Rivage Canada 431 ������OxyLift Make sure you dont miss the ones you really want to see by planning your itinerary using this convenient chart! SKINCARE FACE BODY HANDS FEET DEVICES DEMOS BOOTH # BOOTH # BOOTH # BOOTH # BOOTH # Sunday 9:30 a.m. 431, 722, 731, 745, 801 722 722 232, 401, 507, 745 207, 315, 731 10:00 a.m. 231, 326, 431, 722, 731, 745, 801, 822 722 722 232, 745 315, 534, 731 10:30 a.m. 207, 431, 507, 715, 722, 731, 745, 801 722 722 232, 401, 745 315, 731 11:00 a.m. 203, 326, 431, 715, 722, 731, 745, 801, 822, 823 722 722 232, 327, 507, 745 315, 731 11:30 a.m. 431, 722, 731, 745, 801 722 722 232, 401, 745 315, 731, 941 12:00 p.m. 231, 431, 722, 731, 745, 801 722 722 232, 745 315, 534, 731, 822 12:30 p.m. 203, 207, 431, 722, 731, 745, 801 722 722 232, 401, 507, 745 315, 731 1:00 p.m. 326, 431, 715, 722, 731, 745, 801 722 722 232, 745 315, 731, 822 1:30 p.m. 207, 431, 507, 715, 722, 731, 745, 801 722 722 232, 401, 745 315, 731 2:00 p.m. 203, 231, 326, 431, 715, 722, 731, 745, 801, 822 722 722 232, 327, 507, 745 315, 534, 731 2:30 p.m. 207, 431, 715, 722, 745, 801, 823 722 722 232, 401, 745 315, 731 3:00 p.m. 326, 431, 715, 722, 731, 745, 801, 822 302, 722 302, 722 232, 745 315, 731 3:30 p.m. 207, 431, 722, 731, 745, 801 722 722 232, 401, 507, 745 315, 731 4:00 p.m. 203, 231, 326, 431, 715, 722, 731, 745, 801 722 722 232, 327, 745 315, 534, 731, 822 4:30 p.m. 207, 431, 507, 715, 722, 731, 745, 801 722 722 232, 745 315, 731 5:00 p.m. 431, 715, 722, 731, 745, 801 722 722 232, 745 315, 731 5:30 p.m. 431, 715, 722, 731, 745, 801 722 722 232, 745 315, 731 Monday 9:30 a.m. 431, 722, 731, 745, 801 722 722 232, 401, 507, 745 315, 534, 731 10:00 a.m. 431, 715, 722, 731, 745, 801 722 722 232, 745 315, 731, 822 10:30 a.m. 203, 207, 231, 326, 431, 715, 722 ,731, 745, 801, 823 722 722 232, 401, 745 315, 731 11:00 a.m. 431, 507, 715, 722, 731, 745, 801 722 722 232, 327, 507, 745 315, 731, 822, 941 11:30 a.m. 326, 431, 715, 722, 731, 745, 801 722 722 232, 401, 745 207, 315, 534, 731 12:00 p.m. 431, 722, 731, 745, 801, 822 722 722 232, 745 315, 731IN-BOOTH DEMONSTRATIONS 12:30 p.m. 203, 207, 231, 326, 431, 722, 731, 745, 801 722 722 232, 401, 507, 745 315, 731 1:00 p.m. 431, 715, 722, 731, 745, 801 722 722 232, 745 315, 731, 822 1:30 p.m. 326, 431, 507, 715, 722, 731, 745, 801 722 722 232, 401, 745 315, 534, 731 2:00 p.m. 203, 431, 715, 722, 731, 745, 801, 822, 823 302, 722 302, 722 232, 327, 507, 745 315, 731 2:30 p.m. 207, 326, 431, 715, 722, 731, 745, 801 722 722 232, 401, 745 315, 731 3:00 p.m. 431, 722, 731, 745, 801 722 722 232, 745 315, 731 3:30 p.m. 431, 722, 731, 745, 801 722 722 232, 745 315, 534, 731101-866-772-7469
  9. 9. VANCOUVER 2013507 ������Continental Cosmetics LTD 731 ������Medispa Equipment534 ������Venus Concept619 ������Palomar Medical Technologies, Inc 731 ������Dr. Belter Skincare 739 ������en Vogue Sculptured Nail Systems Inc. In-Booth Demonstrations623 ������MicroPigmentation Centre 745 ������LCN Canada645 ������NailGrafx Inc. 801 ������HydraFacial MD® - Edge Systems Corp.715 ������Laboratoire Dr Renaud 823 ������Germaine de Capuccini722 ������Dermaspark Products Inc. HAIR REMOVAL MAKEUP APPLICATION SPRAY TANNING VITAMINS WAX OTHER PERMANENT NAILS EYES BOOTH # BOOTH # BOOTH # BOOTH # BOOTH # BOOTH # BOOTH # Sunday 9:30 a.m. 315 345, 645, 745 422 10:00 a.m. 327 315 345, 645, 745 422 10:30 a.m. 315 345, 645, 745 422 11:00 a.m. 315, 739 345, 645, 745 422 11:30 a.m. 315, 739 345, 645, 745 422 207 12:00 p.m. 315, 739 623 345, 645, 745 327 422 12:30 p.m. 315 345, 645, 745 422 1:00 p.m. 327 315 345, 645, 745 422 1:30 p.m. 315 623 345, 645, 745 422 2:00 p.m. 315 345, 645, 745 422 2:30 p.m. 315 345, 645, 745 422 3:00 p.m. 315 623 345, 645, 745 327 422 3:30 p.m. 315, 739 345, 645, 745 422 4:00 p.m. 315, 739 345, 645, 745 422 4:30 p.m. 315 623 345, 645, 745 422 5:00 p.m. 315 345, 645, 745 422 5:30 p.m. 315 345, 645, 745 422 Monday 9:30 a.m. 315 345, 645, 745 422 207 10:00 a.m. 327 315 345, 645, 745 422 10:30 a.m. 315 345, 645, 745 422 11:00 a.m. 315, 739 345, 645, 745 422 11:30 a.m. 315, 739 345, 645, 745 422 12:00 p.m. 315, 739 623 345, 645, 745 327 422 IN-BOOTH DEMONSTRATIONS 12:30 p.m. 315 345, 645, 745 422 1:00 p.m. 327 315 345, 645, 745 422 1:30 p.m. 315 623 345, 645, 745 422 207 2:00 p.m. 315, 739 345, 645, 745 422 2:30 p.m. 315, 739 345, 645, 745 422 3:00 p.m. 315 345, 645, 745 327 422 3:30 p.m. 315 345, 645, 745 422 11 SPA-SHOW.COM
  10. 10. VANCOUVER 2013 Table of Contents Esthétique SPA International The North American Conference for Esthetic, Spa & Medical Spa Professionals Welcome to the Owner and Chairman of the Board Lyse Denommée 15th Annual Vancouver Conference! Honorary Conference President Attila Koronczay Promoter Bernard Renaud Coordinator The time has come for you to increase your knowledge and sharpen Robert Lamarche your skills with the help of ESI’s team of professionals. Editing TNT Communications Find out about the latest advancements in the fields of Esthetics, Spas, Graphic Design Effet Boomerang Medical Spas and Resort Spas, and how you can improve and enhance Graphic production your services — and client satisfaction. Studio In-Vivo Esthétique SPA International 4 About the Event 30 Pro Educators (6328172 Canada Inc.) A summary of the numerous 103 - 14056 Curé-Labelle components of the most 46 Exhibitor Classes Mirabel, Québec comprehensive trade show CANADA J7J 1L6 in the country! 64 Continuing Tel.: (450) 434-4738 6 Lecture and Education Seminars Toll Free: 1 (866) SPA-SHOW (772-7469) Fax: (450) 435-2027 Class Schedule 72 Featured in Show E-mail: info@spa-show.com A comprehensive list of products, 10 In-Booth Demonstrations equipment, accessories and support - What, When, Where services you will find on the exhibition Esthétique SPA International site, categorized by specific area of Vancouver Conference 15 New Products interest (Esthetics, Spa or Paramedical) Vancouver Convention Centre A look at what’s new on the market West Building (New Building) 84 List of Exhibitors 1055 Canada Place, Vancouver 17 Word from the President Company names are listed alphabetically for easy reference February 17-18, 2013 On-site Registration: C$75 19 Pre-Registration Form 89 ESI Events Schedule (Debit Card, Visa and MasterCard only) PRE-REGISTER by JANUARY 28, 24 E-SPABC 2013 AND SAVE C$15! 26 Interactive Panel 102 List of Advertisers TABLE OF CONTENTS Use the form in this brochure or pre-register online at www.spa-show.com by 107 Floor Plan A map of all booths on the site, with January 28, 2013 and pay only C$60. a list of exhibitors by booth number Must be 16 or over to be admitted on site. 13 Follow us on Facebook and visit our website to get a glimpse of what the show has in store for you! SPA-SHOW.COM
  11. 11. RADIANCE IS YOUTH RECAPTURE LIGHT Several factors contribute to premature ageing, but the most important of all is sun exposure.At the heart of this Anti-ageing Expert Serum, an exceptional combination of 10% stabilized Vitamin C and the power of Uvaxine® Technology. C 10 Serum + Uvaxine® Technology A unprecedent formula for younger looking skin, Concentrated Antioxidant Complex brighter, firmer, smoother and a radiant complexion in less than 28 days! SEARCH R E st ONCE AGAIN, 1 time used active in LABORATOIRE DR RENAUD North America INNOVATES IN ANTI-AGEING. N I N NO O VATI 1 800 361-0352 “Visit us at Booth 715” ldrenaud.com
  12. 12. VANCOUVER 2013 New Products Looking for New Products? Our exhibitors have over 490 new items to offer! COMPANY Number of New Products BOOTH COMPANY Number of New Products BOOTH Aesthetic Products Canada........ 7..............823 La Maison Clayton Shagal.......... 4..............415 Akzentz Professional Laboratoire Dr Renaud............... 4..............715 Nail Products............................ 75..............639 LCN Canada................................ 1..............745 Beauty D. Ca............................... 1..............210 Linkas Enterprises.................... 13..............139 Bernard Cassiere........................ 5..............408 Medispa Equipment.................... 3..............731 Berodin Wax................................ 5..............408 Natali Products......................... 12..............323 Bliss Organics........................... 75..............222 North American School Bohemian Crystal Files.............. 2..............340 of Podology................................. 5..............401 Cara Skin Care........................... 3..............231 Nova 2 Beauty............................. 3..............522 Continental Cosmetics............. 10..............507 Nova Beauty ............................... 1..............440 Derma MD Skincare................... 4..............331 Novalash..................................... 3..............629 Dermaspark Products................. 5..............722 Nu Apparel.................................. 2..............638 Design JoAnne Oxylift, Facelift-in-a-Box............. 1..............431 Martin Uniformes....................... 6..............445 Pharstar...................................... 3..............700 Dr. Belter Skincare..................... 3..............731 Pure and Simple....................... 10..............322 Dr. Mehran.................................. 1..............617 Purple Beauty Supplies.............. 3..............327 Dr. Spiller Biocosmetics........... 20..............203 RAJA Medical®............................ 3..............222 DVN Spa Systems....................... 2..............335 RGR Pharma............................... 5..............601 Éminence Organic Skin Care.... 20..............207 Rivage Canada.......................... 40..............302 en Vogue Sculptured SAIAN Natural Nail Systems............................... 1..............739 Clinical Skin Care..................... 10..............300 EpilFree....................................... 2..............434 Salt of the Earth....................... 17..............629 Fake Bake................................... 3..............422 Sharp Light Technologies Footlogix – Where Canada....................................... 1..............214 Medi Meets Pedi........................ 1..............440 Silhouet-Tone.............................. 4..............506 Germaine de Capuccini.............. 8..............823 Soluzione Spa Products.............. 1..............607 I & W Research......................... 13..............433 NEW PRODUCTS Southwind Jade........................... 2..............340 IBS Distribution.......................... 1..............517 Stogryn Sales............................. 4..............307 Image Skincare........................... 6..............629 Vitelle Labs Private Label......... 50..............709 Innovatek Medical - Health & Beauty....................... 4..............326 15 SPA-SHOW.COM
  13. 13. VANCOUVER 2013 Word from the PresidentA Yearly Education Break, Tailored to Your Needs Every year, ESI’s annual conference offers you the unique opportunity to take a moment to renew your connection – with your peers, with your pro- fession, with your passion. Because it turns out that, even though our particular line of work is all about wellness and healthy living, we still live in a fast-paced environment that doesn’t leave us much time to think. So for 15 years now, professionals in our industry are given the chance to spend two days away from their daily tasks, to mingle with their col- leagues and suppliers, and to learn the latest tricks of the trade. Experts from around the world reveal the latest trends, and how they will affect your business in the near future. Management and marketing special- ists provide their knowledge to help bring your vision to life—whether it has to do with your pet project, your career or your business. In addition to the numerous booths presenting their wares, exhibitors Attila Koronczay provide valuable information in the form of interactive classes, where you can decide what new service, product or equipment you’ll be offering your clientele to further enhance their experience. And of course, ESI’s annual conference wouldn’t be complete without its master classes, on Sunday night. These are especially worthwhile as they allow you to spend quality time with some of our most esteemed educators. Just make sure you register early, as space is limited. See you at the New Convention Centre! WORD FROM THE PRESIDENT Attila Koronczay Honorary Conference President 17 SPA-SHOW.COM
  14. 14. Esthétique SPA InternationalVANCOUVER CONFERENCE Pre-RegistrationFEBRUARY 17-18, 2013Pre-Register by Please register me and my guests NOW for ESI’sJANUARY 28, 2013 VANCOUVER 2013 CONFERENCE at C$60.00 per person. Your ID badges will be mailed to you prior to the event. Sorry, no refunds.AND SAVE $15! Company Name:_________________________________________________ Address:_______________________________________________________Fill in this form and mail to : City:_____________________________________Province or State:________ESI, 103 - 14056 Curé-Labelle, Mirabel, Postal or Zip Code:_______________________ Country:__________________Québec CANADA J7J 1L6 Tel.: ( ________ )________________________________________________or fax to : 450-435-2027 E-mail:________________________________________________________or register online : www.spa-show.comYou may also register on site, on either day of the event, Please list name and corresponding category numberat the cost of C$75.00 per person. On-site registration for person you are registering (including yours):must be paid by debit card, Visa or MasterCard only. Name:_________________________________________________ Cat.:_____There will be an UNLIMITED SUPPLY of tickets for saleON-SITE each day of the conference. Name:_________________________________________________ Cat.:_____All sales are final: No refunds, no replacements. Name:_________________________________________________ Cat.:_____Tickets are non transferable: Resale prohibited; Name:_________________________________________________ Cat.:_____no name change, NO EXCEPTIONS. PLEASE NOTE: No children allowed on site.PRE-REGISTRATION INFORMATION Attendees must be 16 or older to be admitted.Categories:1. Esthetician 14. Distributor Total number of attendees:_______x C$60.00 =__________$ (taxes included)2. Electrologist 15. Plastic surgeon3. Massage therapist 16. Medical doctor4. Other Spa therapies 17. Dermatologist REGISTRATION TO CONTINUING EDUCATION SEMINAR FROM 5 PM TO 9 PM SUNDAY FEBRUARY 175. Manicure 18. Other medical professional (price includes admission to Vancouver 2013 Conference and Sunday night’s meal)6. Pedicure 19. Student7. Makeup artist 20. Guest • BeautySafe Certification ___ x C$185.00 = $_________ (taxes included)8. Nail technician 21. Staff9. Hair care professional 22. Laser hair removal • Robert Cass ___ x C$250.00 = $_________ (taxes included)10. Spa owner 23. Nurse11. Spa director 24. Salon owner • Doug Coburn __ x C$250.00 = $_________ (taxes included) _12. Spa manager 23. Salon manager • Robb Gorman __ x C$250.00 = $_________ (taxes included) _13. Manufacturer • Jacques-Lee Pelletier ___ x C$250.00 = $_________ (taxes included)All pre-registration forms received after the pre-registration deadline will be refused. NO EXCEPTIONS Make cheque payable to: Esthétique SPA InternationalPlease note that NO PERSONAL CHEQUES and NO POST- Business/School Cheque Money Order Visa Master Card AmexDATED CHEQUES will be accepted for pre-registration or No.: PRE-REGISTRATIONon-site. Pre-registration forms must be accompanied byBUSINESS or SCHOOL CHEQUE, MONEY ORDER or validCREDIT CARD information. Name of cardholder:__________________________________ Exp.: Esthétique SPA International Tel.: 450-434-4738 Fax: 450-435-2027 Toll free: 1-866-SPA-SHOW (772-7469) Signature : _________________________________________Date:_______________ 19www.spa-show.com • info@spa-show.com SPA-SHOW.COM
  15. 15. Esthétique SPA International E-SPABC Estheticians and Spa Professionals Association BC (E-SPABC) E-SPABC, ENHANCING PROFESSIONALISM WITHIN BC ANNUAL GENERAL MEETING SUNDAY 4:00 P.M. ROOM 113 Estheticians and Spa Professionals Association BC (E-SPABC) has been formed to strengthen the industry by providing training, professional development and a range of benefits to members. The E-SPABC Board of Directors will conduct their first Annual General Meeting (AGM) at the ESI Show. Current and prospective members are encouraged to attend. At this meeting, E-SPABC will describe how they have supported industry to deliver outstanding treatments, provide exceptional client service and enhance the industry’s reputation and professionalism. Board members will provide an update on E-SPABC activities over the past year, and their plans for the next year. For more info visit www.e-spabc.com THE E-SPABC BOARD OF DIRECTORS DEE LEWIS, President With a combined 21 years experience as a Certified Dental Assisting Instructor and Career Development Facilitator, Dee evolved into the spa industry in 2002. As a trained esthetician, she opened her own Spa in Salmon Arm, B. C. and became very involved in the profession and the industry. Having dedicated two years on the Personal Services Industry Human Resources Committee, Dee and others from the committee have realized the need for an Estheticians and Spa Professionals Association. Thus, the inception of E-SPABC.E-SPABC241-866-772-7469
  16. 16. VANCOUVER 2013 E-SPABC LUCY GRIFFITH, Vice President Lucy Griffith has gathered many years of experience as a spa director, lecturer, assessor, subject spe- cialist and in curriculum design. Over the past 3 years, Lucy has been working to raise the profession- alism of the skin and body care industry within BC and Canada. Lucy is the Provincial Technical Chair for Skills Canada BC and represents BC on the National Technical Committee. Lucy was invited to join the Personal Services Industry Committee that was formed through Service Canada’s Labour Market Partnerships (LMP) program to move forward into standardizing industry training across BC. LOUISE DANNHAUER, Treasurer With twenty years experience in British Columbia’s Spa Industry, Louise brings a vast amount of knowledge to the ESPABC board. Louise’s resume includes working with and managing teams in mid size to large day spas. Ongoing contract work training Estheticians, Aromatherapists and other Skin and Body Therapists in various modalities of massage and body treatments. Consulting with new spa owners to help them build their brand. Louise has spent much of her career as an educator in reputable private and public schools teaching and inspiring new Estheticians and Skin Therapists. She has served on a professional advisory board to help strengthen the level of training in BC and served for 3 years on the personal services industry board, commissioned by government to evaluate the current state of the industry. In 2001 Louise along with her sisters opened their own spa, Spa Time, which is successfully running 11 years later. Louise is one of the founding members of E-SPABC, and looks forward to building an association that provides a voice to all members of the spa industry. HEATHER STEWART, Director Heather Stewart owns and directs Sage Transitions, a consulting company specializing in strategic planning, research, leadership and human resource development. In the past five years she worked with estheticians and spa professionals throughout Canada to: conduct several research projects, de- velop programs and training outlines and prepare industry recommendations. Heather works with many industries and organizations throughout British Columbia, conducting pri- mary and secondary research, developing strategic and human resource plans and facilitating retreats, workshops and consultations. Heather consults with healthcare, agriculture, human services, tourism, transportation trades and post-secondary institutions. She has many years of experience in research, training, human resource plan- ning, career development and communications. Heather has a Masters in Education, is qualified to administer several psychometric instruments and has 35 years of knowledge and experience in leadership positions. IAN MACRAE, Director Ian MacRae, is an expert researcher with a Masters of Science MSc in Research Methods in Psychology from University College London. Ian has conducted research in a wide range of industries using in- novate methods combined with new and emerging technology. Ian is also working at the forefront of his field in organizational psychology developing a psychological model, and the associated scientific tools, of personality and success at work. Ian joined the board of E-SPABC to bring an analytical, evidence-based approach to the development of the esthetics industry in BC and is a very strong supporter of E-SPABC’s mission to improve professionalism and standards for members and the industry as a whole. YOTA BALL, Director Yota Ball has over 20 years experience in the spa industry, specializing in Nail Technology. Yota is also trained in skin care and hair removal. After completing her esthetics training at Vancouver Com- munity College and receiving industry experience, Yota completed her Provincial Instructor Diploma Program and taught at Blanche Macdonald for over 7 years. Yota coordinated a busy business sched- ule, while maintaining management of home, parenting/child activities, community commitments E-SPABC and mobile treatments. Yota is a an industry-passionate individual, who has shown strength and determination in the growth of our industry, standards and regulations. 25 SPA-SHOW.COM
  17. 17. Esthétique SPA International Interactive Panel Our panelists bring 55 years of combined experience to the table. Take advantage of their valuable insights by joining them in this animated discussion about the many faces of the spa industry. BEN CAMPSEY Ben Campsey is the Director of Finance for Cary North Carolina’s Five Star, Five Diamond, Umstead Hotel and Spa. After nearly ten successful years in varying capacities with Canyon Ranch Health Resorts, Mr. Campsey elected to join the opening team at The Umstead Hotel and Spa in 2006. Mr. Campsey has experi- ence in development, opening, and operating phases of luxury resorts and hotels. BLAKE FEENEY Blake Feeney has been in the spa industry since 1993 when he was a part of the opening team for the first MGM Grand Spa. Blake also took part in the plan- ning and opening of the second and current spa at the MGM Grand. From there, Blake went on to open the Canyon Ranch SpaClub at the Venetian. He was with Canyon Ranch since the opening in 1999, and directed all operations of the largest facility of its kind in North America and reigning Mobil 4 Star property. Blake currently oversees the 50,000 sq. ft. spa and wellness facility at Terranea – LA’s Oceanfront Resort. The Spa at Terranea was recently named one of the top five spas in the United States in Travel + Leisure’s 17th annual World’s Best Awards. MICHAEL TOMPKINS Michael Tompkins is CEO of Miraval Resorts in Tucson, Arizona. A 20-year vet- eran of luxury spa hospitality, he is a registered nurse and massage therapist. His work has included the creation of the Andrew Weil, M.D. Integrated Well-INTERACTIVE PANEL ness Center and the completion of The Villas at Miraval, one of the fastest selling luxury lifestyle real estate projects in the U.S. He was a founding member of the New York Spa Promotion Alliance, 2007 New York State Hospitality Association’s Executive of the Year, and currently is Vice Chairman of the Board for the International Spa Association (ISPA). 26 1-866-772-7469
  18. 18. VANCOUVER 2013 Interactive PanelDay Spas: Key Players in a Growing Industry Sunday 12:30 p.m. Room 110 DISCUSSION TOPICS WILL INCLUDE: POSITIONING THE DAY SPA WITHIN THE INDUSTRY The day spa segment of the industry is often looked down upon, but true spas working with the community can have a powerful impact on the industry’s enduring growth. BETTER TREATMENT EXPERIENCE, LOWER COSTS The day spa’s value proposition tends to put more pressure on resort spas. How can we leverage each other? DAY SPAS VS. RESORT SPAS: COMPETITION OR SYMBIOTIC RELATIONSHIP? How day spas can play an ongoing role in maintaining the benefits reaped from a stay in a destination resort. Members of our distinguished panel will share their expertise, after which attendees will be invited to join the discussion during the Q&A period INTERACTIVE PANEL – so bring your questions and add your input to this enlightening session! 27 SPA-SHOW.COM
  19. 19. Now in Vancouver, BC UnveilingBEFORE BeautyAFTERBEFORE Today, more than ever, clients are seeking a more youthfulAFTER and glowing appearance. SharpLight’s non-invasive applications allow you to deliver the most advanced, safe and reliable Med-Aesthetic treatments. Offer the mostBEFORE effective, comfortable and pain free results to your clients. Since 1999, SharpLight, a global leader in innovating Med-Aesthetic solutions, provides comprehensive solutions by harnessing the most powerful technologies,AFTER while delivering a conceptual change that will evolve your business into a complete Med-Aesthetic Clinic. Visit us at the 2013 Vancouver Esthetique SPA International Show at booth # 214 toBEFORE explore our wide range of platforms.AFTER To learn more or to book an appointment with one of our technology specialists, please call us at 1.866.513.7797 Financing from as low as 1% 4-171 Marycroft Avenue, Vaughan, Ontario, L4L 5Y3 | Tel: 1.866.513.7797 | Fax: 1.905.337.7796 | info@sharplight.ca | www.sharplight.com
  20. 20. VANCOUVER 2013 Lectures & ClassesAbout your Program Divided into two categories, your program features a summarized list at the beginning of each of them to help you get a quick look at what’s in store for you – and map out your educational journey at this year’s conference. Our Pro Educators are world class experts in their fields, specially invited to join us and share their knowledge with you. Exhibitor Classes are given by top notch educators from companies that take part in your everyday business by supplying you with product and equipment, and provide additional support through classes and workshops. All lectures and classes presented at ESI’s Conferences have been carefully selected to cover a wide range of subjects of interest for professionals and managers working in the beauty and wellness industry. Guest speakers and company educators share their knowledge and savoir-faire to help you attain your growth objectives — both your own and your company’s. n Our Pro Educators p.30 A summary of trends and issues our world renowned guest speakers have come to share with you; followed (starting on p.32) by more de- tailed information on our lecturers and their respective conferences. n Exhibitor Classes p.46 An alphabetical list of companies offering lectures and classes at this year’s show, providing you with a quick overview of topics cove- red so you can pick the ones that are most suited to your needs LECTURES & CLASSES and zoom in on the more detailed info that follows. (p.48) 29 SPA-SHOW.COM
  21. 21. Esthétique SPA International Pro Educators Whether they’ve become Conference favourites or they’re new recruits in the ESI team, all our guest speakers share the same enthusiasm and the same goal: to provide spa and salon managers and staff with an opportunity to increase their knowledge—and their profits! Ben Campsey Michael Effler Director of Finance for Cary North Premier Spa Designer Carolina’s Umstead Hotel and Spa Page 35 Page 32 • he Spa of the Future Part 1: T • rofit Management for Day Spas P The Wellness Revolution • he Spa of the Future Part 2: T Lifestyle Centres - Bringing It Robert Cass All Together Spa Management Consultant Page 32 Blake Feeney • arketing Battleground: M Director of Spa and How To Win The Fight Wellness at Terranea Page 36 • here Has All My Profit Gone? W • ow to Make the “Rubber Hit H • ay Right: Happy Staff P the Road” - Increase Revenue and Still Profitable and Guest Spend Immediately! • he Art of Service Superiority T Melissa Fielding Doug Coburn Consultant, Creative Spa Concepts Consultant, Foot Care Page 36 and Reflexology • pa Trends: Finding the Right S Page 33 Ones for Your Market • eflexology & the Pedicure R • iabetes & the Pedicure D – A Deadly Combination? Andrea Foster Lodging Industry Expert Stacy Conlon Page 37 Sales and Marketing Consultant • pa Trend Report: The Economic S Page 33 and Lodging Industry Impact on • igital Media Marketing in 2013: D the Performance of Spas What You Need to Know Robb Gorman Esthetician, Men’s Skincare Specialist Nina CurtisPRO EDUCATORS Page 38 The “Estheticians’ Esthetician” Page 34 • he Devil You Think You Know T (Skin Care’s Dirty Little Secrets) • eflexology for the Face R • an/Wax/2013 M • tate of the Industry: S Holistic Therapies for Your Spa 30 1-866-772-7469
  22. 22. VANCOUVER 2013 Pro EducatorsIncrease your knowledgeand your profits! Adam Hawthorne Joanna E. Roche Senior Director, Revenue Business Development Consultant and Marketing, Travaasa Page 41 Experiential Resorts Page 39 • ethinking Retail R • uerrilla Marketing - How to G Drive Day Spa Business Through Local Events Louis Silberman Medical Esthetics Specialist Carolyn Heyland Page 42 Medical Esthetics Specialist Page 39 • se Cosmetic Technologies Like U Lasers, Intense Pulse Light and • onsidering Laser Training? C Radio Frequency to Jump Start Learn the Pros and Cons of Your Business Medical Based Treatments Eric Stephenson Kristine Huffman Spa Professionals’ Wellbeing Expert General Manager, Travaasa Austin Page 42 Page 40 • ive Fast Tracks to Stellar F • se Wellness to Get a Healthy U Body Mechanics Bottom Line • he Case for Creating T a “Drama-Free” Spa Jacques-Lee Pelletier Professional Makeup Artist Page 40 Ella Stimpson Executive Director, Wynn Spa • ho... Nose W & Salon and Encore Spa & Salon Page 43 • ymmetry or Synergy? S • uild Trust to Build B a Better Bottom Line Jeremy McCarthy Director of Global Spa Operations and Development at Starwood Michael Tompkins Hotels and Resorts. CEO of the Miraval Resorts PRO EDUCATORS Page 41 Page 43 • he Psychology of Spas T • f I Ran A Day Spa... I and Wellbeing • uild Your Profits with New B Vision: The How To Guide for Making More Cash! 31 SPA-SHOW.COM

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