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Images reviews tags and recommendations - Ya Wang


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Images, Reviews, Tags and Recommendations: do enhanced contents and user contributed contents improve access to library resources in an academic library? …

Images, Reviews, Tags and Recommendations: do enhanced contents and user contributed contents improve access to library resources in an academic library?
Ya Wang, San Francisco State University Leonard Library

Presented at the 2010 Electronic Resources & Libraries Conference.

Abstract: This presentation allows San Francisco State University to share our information about patron usage of catalog enhanced services and a journal article recommendation service. The presentation looks at features offered by Syndetic Solutions and LibraryThing added to our online library catalog. We also evaluate the bX article recommendation service from Ex Libris. A summary of usage statistics is included.

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  • 1. Images, Reviews, Tags andRecommendations: Do EnhancedContents and User ContributedContents Improve Access to LibraryResources in an Academic Library? Ya Wang San Francisco State University Electronic Resources & Libraries (ER&L) Conference Austin, Texas February 1, 2010
  • 2. Table of ContentsIntroductionSyndetic Solutions Images, Reviews, Summaries & TOCsLibraryThing Tags & RecommendationsbX Recommender Article Recommendation ServiceConclusion
  • 3. Background• San Francisco State University – One of 23 California State University campuses – Mostly 4 year – FTE 25,000 – Collection facts: Over a million items in the catalog – Library Building Project• Online Catalog – Innovative Interfaces Inc. (III) – Syndetic Solutions – LibraryThing• OpenURL linking server – SFX – bX Recommender Service
  • 4.  Syndetic Solutions offers cover images, summaries, tables of contents, excerpts and reviews to our catalog.
  • 5. Syndetic in the OPACLook & Feel
  • 6. Syndetic in the OPACLook & Feel
  • 7. Syndetic detailed information
  • 8. Syndetic cover images in thelibrary homepage
  • 9. Syndetic usage data
  • 10. Syndetic usage discussion Images - well used Reviews - varied Summaries, TOCs – impressive Sample Chapter – not a great number
  • 11.  Website that lets ordinary users create quick and easy online public access catalogs for their book collections Tag the books, not Subject Headings Recommendations Folksonomies, web 2.0
  • 12. LibraryThing
  • 13. LibraryThing tags &recommendations in the OPAC
  • 14. LibraryThing tag browse
  • 15. LibraryThing tag click & searchresults
  • 16. LibrayThing usage dataMarch 11, 2008 - January 25, 2010Feature use Tag browse 994 Tags clicked on and tag searches done 1739 Recommendations links followed 2383
  • 17. OPAC subject search sampledataFor 10 days, Subject Searches Retrieving Records - 559 out of 741.Users most likely click Subject links to generate this result.
  • 18. LibrayThing usage discussion There is a fair bit of activity Tags usage are not comparable with subject headings usage Recommends links get some use. They might generate more usage because recommendations are hidden in our OPAC.
  • 19.  bX offers potentially related article suggestions based on aggregate usage data collected from participating institutions that already use Ex Libriss SFX link resolver Web 2.0-type, Amazon similar service Plug into scholarly search results
  • 20. bX example
  • 21. bX statistics as a targetservice Number of clickthroughs per target serviceBX_RECOMMENDER_SERVICE getRecommendation
  • 22. ILL statistics as a targetservice Number of clickthroughs per target service DOCDEL_ILLIAD getDocumentDelivery
  • 23. bX usage data analysis Widely used Need more solid data to see whether it affects our ILL service
  • 24. Conclusions: Overall well used, different parts have widely varying usage We need to refine our package Tags - Not as popular as we thought Recommendations – adds a certain quality to the catalog  Highly used, popular  Cost effective
  • 25. ContactYa Wang
  • 26. Questions?