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EMC Captiva Mobile Toolkit

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The EMC Captiva Mobile Toolkit provides on-device image capture and clean-up functionality for smartphones and tablets, along with server-side web service-based ingestion and image enhancement filters …

The EMC Captiva Mobile Toolkit provides on-device image capture and clean-up functionality for smartphones and tablets, along with server-side web service-based ingestion and image enhancement filters for documents captured and provides seamless submission of captured images for additional server-side processing.

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  • 1. EMC CAPTIVA MOBILE TOOLKIT January 2014 © Copyright 2014 EMC Corporation. All rights reserved. 1
  • 2. Did you know? Current 40% 36% Planned 53% 40% 31% 40% of users have deployed tablets to capture data 36% planning to do so in the future 53% of organizations prefer iPad/iPad Minis, while 40% for Windows, and 31% for Android Tablets © Copyright 2014 EMC Corporation. All rights reserved. Flexibility When selecting mobile-forms technology, users most highly value technology Flexibility Most preferred method for filling out mobile electronic forms is Touch 2
  • 3. Mobile Capture Challenges 1. 2. High Transmission Times 3. Lack of Mobile-app Embedded Capture Services 4. © Copyright 2014 EMC Corporation. All rights reserved. Poor Recognition of Mobile-captured Images Loose Integration with EMC Captiva 3
  • 4. Mobile Device Application Strategy Key Business Drivers Contact information for all relevant Enhanced Competitive Customer’s parties for both Brand environment Parity/Services the customer Exposure details and EMC Differentiation © Copyright 2014 EMC Corporation. All rights reserved. Increased Operational Efficiency Customer Service/ Customer Experience Perception/ Relevancy Reliable Compliance Operational Efficiency 4
  • 5. From Problem To Solution Mobile Capture Use Cases © Copyright 2014 EMC Corporation. All rights reserved. 5
  • 6. Enabling Mobile Check Deposits Check Deposits Creates Satisfied Banking Customers Business Case Results © Copyright 2014 EMC Corporation. All rights reserved. Enable easy mobile check deposit and check image capture with mobile devices for seamless bank account processing 6
  • 7. Enabling Mobile Check Deposits Check Deposits Creates Satisfied Banking Customers • Eliminates the need to use ATM machines or make the trip to a local bank branch to make deposits Business Case Results • Secured check images seamlessly delivered and directly to EMC Captiva for quick processing • Improved customer service by enabling customers to deposit checks with high-level of confidence © Copyright 2014 EMC Corporation. All rights reserved. 7
  • 8. Streamlining Loan Origination Loan Origination Processing Delivers System Efficiencies Business Case Results © Copyright 2014 EMC Corporation. All rights reserved. Enable easy loan origination application with ability to capture pertinent data and submit information in support of financial loan request 8
  • 9. Streamlining Loan Origination Loan Origination Processing Delivers System Efficiencies Business Case Results • Eliminates the need to scan, email, fax and submit supporting documentation in support of financial loan request • Easy way of submitting proof of identification, proof of income, etc. via the mobile device for faster loan request processing • Instant capture, image clean-up and submission of documents to EMC Captiva to facilitate quick processing of financial loan requests © Copyright 2014 EMC Corporation. All rights reserved. 9
  • 10. Introducing EMC CAPTIVA MOBILE TOOLKIT
  • 11. EMC Captiva Mobile Toolkit Agility Intelligence Foundational Make it easier and faster for our customers to deploy mobile applications that include capture Ability to classify and extract data from mobile-captured images Architecture designed for additional high-value functionality to be added in future releases that also minimizes effort for customers to upgrade in the future © Copyright 2014 EMC Corporation. All rights reserved. 11
  • 12. How Does It Affect Process Easily embed on-device image capture, clean-up, and batch submission functions into mobile applications with seamless Captiva integration EMC CAPTIVA MOBILE TOOLKIT © Copyright 2014 EMC Corporation. All rights reserved. 12
  • 13. Introducing Captiva Mobile Toolkit 7.1 Customer Web Servers Images Optimized For Transmission Captiva Enterprise Server • • • Check Deposit Loan Origination Invoice Processing Captiva REST Services (for batch submission) On-Device Capture Enablement EMC CAPTIVA MOBILE TOOLKIT © Copyright 2014 EMC Corporation. All rights reserved. Server-side Mobile Image Processing • • • • • Classification Recognition Extraction Data Import to Business Process Image and Data Archive to ECM 13
  • 14. Next-Generation Web-Based Scanning On-device native APIs for post capture image filtering • Adaptive binary conversion • Perspective correction • Automatic cropping and many more On-device native APIs for export to PNG, JPEG, and TIFF • • • Binary Grayscale Color EMC CAPTIVA MOBILE TOOLKIT © Copyright 2014 EMC Corporation. All rights reserved. 14
  • 15. Next-Generation Web-Based Scanning Key Benefits • Eliminates need to integrate mobile application with EMC Captiva backend server • Provides high quality images for high confidence processing of information • Utilize standard APIs regardless of mobile device and/or operating system EMC CAPTIVA MOBILE TOOLKIT © Copyright 2014 EMC Corporation. All rights reserved. 15
  • 16. Next-Generation Web-Based Scanning APIs for Mobile Image Capture UI: • Light Sensor • Autofocus and White Balance • Accelerometer & Gyroscope APIs for Client-side Image Enhancement: • Binarization & Cropping • Perspective/Skew/Rotation Correction • Gray-scale & Resizing EMC CAPTIVA MOBILE TOOLKIT © Copyright 2014 EMC Corporation. All rights reserved. 16 16
  • 17. Next-Generation Web-Based Scanning Key Benefits • Allow easy capture of images for further backend processing • Provides high quality images for high confidence processing of information • Provides the ability to optimize captured images for efficient transmission EMC CAPTIVA MOBILE TOOLKIT © Copyright 2014 EMC Corporation. All rights reserved. 17 17
  • 18. Next-Generation Web-Based Scanning Captiva Mobile RESTful services • RESTful APIs for creating and submitting batches to EMC Captiva Server Captiva server-side mobile image filters • 3rd party mobile image specific filters • Set DPI • Convert to Black and White EMC CAPTIVA MOBILE TOOLKIT © Copyright 2014 EMC Corporation. All rights reserved. 18 18
  • 19. Next-Generation Web-Based Scanning Key Benefits • Easily create and submit batches to EMC Captiva Server for further processing • Leverage server-side Advanced Recognition capabilities for mobile image processing • Easily enable server-side Mobile-Optimized Classification and Recognition/Data Classification for efficient backend processing EMC CAPTIVA MOBILE TOOLKIT © Copyright 2014 EMC Corporation. All rights reserved. 19 19
  • 20. So why even bother with this EMC Captiva Mobile Toolkit release? © Copyright 2014 EMC Corporation. All rights reserved. 20 20
  • 21. Function Benefit Pre-Captiva 7.1 Captiva 7.1 w/Mobile Toolkit Native mobile app capture enablement Improved user experience by capture enabling mobile app No Yes On-device image capture Improved user experience/ease of use - ability to capture image directly from mobile app No – User could use camera phone capability and then email unenhanced image Yes On-device image enhancement Improved image quality to reduce image size before transmission. Ensure best image quality to eliminate image processing errors and resending of images None – any image enhancement would need to be done on the server-side Yes Better Mobile Capture © Copyright 2014 EMC Corporation. All rights reserved. 21
  • 22. Function Benefit Pre-Captiva 7.1 Captiva 7.1 w/Mobile Toolkit Mobile image recognition High recognition/Accuracy of mobile images - Image filters fine tuned specifically to ensure high recognition and accuracy of mobile images (i.e. checks) No – current filters are not set up to provide high recognition/accuracy of mobile ingested images Yes B atch submission Ability to submit an image or groups of images directly from mobile app No – User could only submit an image via email. They would have no idea if image was received successfully or not Yes B atch confirmation Ability to receive confirmation of images submitted No Yes Better Mobile Capture © Copyright 2014 EMC Corporation. All rights reserved. 22
  • 23. The Big Picture: End-to-End EMC CAPTIVA MOBILE TOOLKIT Improve ROI Reduce Preparation Time & Cost © Copyright 2014 EMC Corporation. All rights reserved. Reduce Manual Scan & Capture Streamline Image Capture Accelerate Routing & Processing Increase Productivity 23