#AIIM14#AIIM14
#AIIM14
ECM EVOLVED
The New ERA of How Work Gets Done
Pete Smerald
Director Product Marketing and Field Ena...
#AIIM14
Discussion Topics
 Store and retrieve is good, but making use of the
information is better
 ECM has moved from t...
#AIIM14
ECM is an Evolving Process
ECM is an ongoing and evolving strategy for
maximizing how your content will be used
Co...
#AIIM14
Driving Forces Behind ECM
 Process efficiency
 Communications
 Internal Visibility
 Regulatory Compliance
#AIIM14
#AIIM14
Case Management Extends ECM
Gartner Report: Critical Capabilities for
Case Management Frameworks
March 2014
“Case ...
#AIIM14
Process
Collaboration
People
Analysis
All Information in Context
Case Management
Awareness
Capture & Output
#AIIM14
Cross Application Loan Processing
Use Case
Apply Underwrite Close Service Payoff
Capture
ECM
Process
Case File
Com...
#AIIM14
The way we work is changing
ShareAccess Send
Anytime Anywhere Any Device
#AIIM14
SYNC & ACCESS
FILES WITH
NO EXTRA
STEPS
OUTSIDE FIREWALLINSIDE FIREWALL
IPADMACBOOK AIR IPHONEWINDOWS 8 IPHONE AND...
#AIIM14
END USER &
PROCESS-DRIVEN
SHARING
Securely share content beyond the
firewall through a business
process
#AIIM14
THE 3RD PLATFORM OF IT
#AIIM14
REDEFINING
EVERYTHING WE DO
Expanding to the 3RD
Platform
#AIIM14
NEXT STEPS
Visit EMC:
www.emc.com/ecm
Stop by our booth for demonstrations
and more information
ECM Evolved: The New Era of How Work Gets Done
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ECM Evolved: The New Era of How Work Gets Done

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From the #AIIM14 Conference, a presentation that describes how Enterprise Content Management is evolving to handle new challenges in the workplace.

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ECM Evolved: The New Era of How Work Gets Done

  1. 1. #AIIM14#AIIM14 #AIIM14 ECM EVOLVED The New ERA of How Work Gets Done Pete Smerald Director Product Marketing and Field Enablement EMC Information Intelligence Group
  2. 2. #AIIM14 Discussion Topics  Store and retrieve is good, but making use of the information is better  ECM has moved from the back office, to the front office, to the mobile office  Cloud is redefining how work gets done
  3. 3. #AIIM14 ECM is an Evolving Process ECM is an ongoing and evolving strategy for maximizing how your content will be used Content Process Collaboration
  4. 4. #AIIM14 Driving Forces Behind ECM  Process efficiency  Communications  Internal Visibility  Regulatory Compliance
  5. 5. #AIIM14
  6. 6. #AIIM14 Case Management Extends ECM Gartner Report: Critical Capabilities for Case Management Frameworks March 2014 “Case work is nonroutine; typically, each work item — aka "case" — is a unique situation that involves complex interactions between content, people, and business or regulatory policies to achieve an optimal outcome.”
  7. 7. #AIIM14 Process Collaboration People Analysis All Information in Context Case Management Awareness Capture & Output
  8. 8. #AIIM14 Cross Application Loan Processing Use Case Apply Underwrite Close Service Payoff Capture ECM Process Case File Communication Analysis
  9. 9. #AIIM14 The way we work is changing ShareAccess Send Anytime Anywhere Any Device
  10. 10. #AIIM14 SYNC & ACCESS FILES WITH NO EXTRA STEPS OUTSIDE FIREWALLINSIDE FIREWALL IPADMACBOOK AIR IPHONEWINDOWS 8 IPHONE ANDROID MS SURFACE Users Like & IT Trust Save a file in any folder and it’s synced/accessible everywhere
  11. 11. #AIIM14 END USER & PROCESS-DRIVEN SHARING Securely share content beyond the firewall through a business process
  12. 12. #AIIM14 THE 3RD PLATFORM OF IT
  13. 13. #AIIM14 REDEFINING EVERYTHING WE DO Expanding to the 3RD Platform
  14. 14. #AIIM14 NEXT STEPS Visit EMC: www.emc.com/ecm Stop by our booth for demonstrations and more information

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