Build Scanning into Your Web Based Business Application


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Learn about the new EMC Captiva Cloud Toolkit, a software developer kit (SDK) that allows web application developers to quickly add scanning and imaging functionality directly to their web-based business applications. Learn how partners are leveraging the toolkit to deliver Web-based scanning solutions.

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  • Hello and welcome to the EMC Webcast “Build Scanning into Your Web-based Business Application”. My name is Bill Galusha. I’m the marketing manager for the EMC Captiva intelligent capture products and solutions. Today, I’m joined by Grant Larkin, one our Senior Systems Engineers for EMC.This presentation and live demonstration will provide you with an overview of the Captiva Cloud Toolkit, a scanning and imaging software developer toolkit (SDK) that enables web developers to create scan-enabled, web-based document-capture business applications to complement their solution offerings. Let’s take a look at the agenda and get started.
  • For the next 30 minutes we will provide a brief introduction to what is driving the demand around distributed capture, we follow that up by introducing the new EMC Captiva Cloud Toolkit providing you with details on what it is, how it works, and how software vendors and partners have already built several scanning applications based upon the new toolkit. I will then hand it off to Grant who dive into the technical details of how the toolkit works and provide a four demos that illustrate how the cloud toolkit is being leveraged to deliver scanning into other cloud services like Google Docs, scanning into content management systems, and scanning directly within a SaaS based application.We also leave time at the end of for questions.
  • Over the past couple decades, document capture has been used by organizations to transform paper into digital information so that it could stored, accessed, and managed in a centralized content repository. Today, it is still quite common to use document capture in a centralized mailroom environment where large volumes of documents are scanned, indexed, and released to backend repositories. However, Web and cloud technology advancements have allowed distributed scanning and intelligent capture solutions to emerge where documents are captured at the source. This has been driven by business requirements to capture content closer to the source. It has also been driven by advancements in technology that have allowed quicker development and better deployment models for support capture globally. In fact, industry research reports show that one of the hottest segments in the capture market is ad-hoc transactional capture where data and documents are being captured remotely and fed into back office processes.
  • So what is driving businesses to move capture to the front office? There are four business drivers that pushing businesses to move capture closer to the point of origination. Slow, inefficient paper-based processes often result in delays and inaccurate information when paper documents have to be shipped from remote offices to a centralized location.Documents that arrive at a branch or regional office are not immediately digitize. This creates a situation where other employees with an organization often do not have access to critical information, resulting in poor customer service.Paper documents that are stored locally at branch offices, and need to be shipped between offices results in operational expenses.Lastly, paper documents that are not digitized and stored electronically often leads to lack of control over the information. The problem is compounded when documents are not centrally managed and are kept locally at offices.
  • So how do we move capture from a centralized mailroom deployment model to being able to capture data and documents closer to the point of origin?
  • To move capture to a distributed model involves being able to capture any document, anywhere, anytime. That could involve capturing documents through traditional ways like fax. Or could involve using email, scanning at the desktop, leveraging existing network attached multi-function devices, and even mobile is now being used for various types of paper driven processes.
  • Butone of the most common ways to enable capture in a front office / distributed setting is via desktop scanners and multi-function devices. By combining these devices with a Web-based scanning application, remote workers at field offices, branch, and regional offices to quickly scan, index, and deliver documents as digitized information to backend repositories and business systems. The scanning could be done using a rich Web-based scan and index client that interfaces with a centralized capture server or directly with content management systems, or the scanning in some cases is embedded directly into a line of business application or SaaS offering.
  • However, there are still some challenges when it comes deploying a Web-based scanning application.Past Web scanning applications could require downloads and installation of software in order for the Web application to communicate with the scanner. This created challenges for deploying and maintaining the application in a large distributed enterprise environment.Because of the technical requirements like the use of an ActiveX plug-in, Web-based applications could require a specific web browser like Windows Internet Explorer. Similarly, the web developer has been limited to a specific programming and/or development platform which could be different than their preferred environment.Finally,business requirements are now requiring that scanning sometimes takes place within the business application and not outside it. For example, being able to perform ad hoc scanning directly in a SaaS offering like SalesForce rather than launching a separate application.All of these reasons create challenges for developers today when building scanning into a Web-based application.
  • Given these challenges and the emergence of new technology , EMC is pleased to introduce the EMC Captiva Cloud Toolkit, an SDK that developers can use to build web-based scanning into business applications. EMC Captiva Cloud Toolkit provides several capabilities including:Cloud Toolkitrequires no downloads or installation of plug-ins at all. The runtime components come bundled with the ISIS device drivers for scanners and are automatically deployed when the document scanner hardware driver is installed.Cloud Toolkit offers full cross-browser support and independent of web technology platformsCloud Toolkit provides seamless connectivity to virtually any document scanner that supports ISIS and TWAINCloud Toolkitprovides web services APIs for accessing and controlling the document scanner featuresAll of these capabilities provide developers with a modern scanning and document imaging toolkit for building scanning into business applications. Later in the presentation we will discuss the Cloud Toolkit technical architecture in more detail.Since the release of the Captiva Cloud Toolkit in November 2011, we have already seen the success of several partners who have either built new Web-based scanning applications or have developed scanning into other cloud services and SaaS offerings.
  • One of the first applications to utilize the Cloud Toolkit is from our partner Image Access who has built a product called ImageTrust. The ImageTrust application provides Web-based batch scanning and indexing as either a client or client/server model and shows how capture can be connected to enterprise content management systems. It utilizes the new Cloud Toolkit providing browser based scanning without a plug-in, and content can be delivered to EMC Captiva or sent directly into EMC Documentum, EMC’s enterprise content management solution.
  • Another scenario where the Cloud Toolkit can be leveraged is by way of adding ad hoc scanning and indexing directly within a line of business application. Image Access has also developed for this use case as well where scanning and indexing is available to users directly within a SaaS offering like SalesForce. Documents are scanned, viewed, and indexed directly within SalesForce enabling users to quickly scan and index documents like contracts, applications, and other customer related documents, and associate the documents with a specific record in SalesForce. This is good example of how the cloud toolkit can be leveraged to easily add scanning into existing SaaS offerings.
  • Another example of an application that is leveraging the Captiva Cloud Toolkit is the BIS Web Capture solution which provides scanning, indexing, real-time connectivity into EMC ApplicationXtender providing a means for performing validations and data lookups. Users login, select the types of documents to be scanned, and begin the scanning process. This is another application example where the Cloud Toolkit is being used to connect scanning directly into a content management system. In this scenario, the users could be internal remote users who are performing the scanning, but another interesting use case is where you have users outside the organization. For example, brokers or advisors who interact with businesses. Using the Cloud Toolkit, scanning can be delivered to these external users in such a way that it makes it easy to deploy and maintain even in the case where you have thousands of users.
  • A final partner example I want to highlight is the cloud scanning services that Accusoft has delivered as part of a demonstration of their ImageGear cloud capture product. The demonstration which is available online and free to everyone to try, uses the Captiva Cloud Toolkit to scan directly into Google Docs, Dropbox, and soon other cloud services. This use case shows how capture can be added to any Web based content or cloud service that requires a way for users to scan documents and connect to various cloud services/So as you can see, we have seen rapid adoption from software vendors leveraging the Cloud Toolkit to address Web scanning requirements for many different use cases.
  • Since its release at the end of 2011, hardware manufacturers and software developers are already leveraging EMC Captiva Cloud Toolkit. Major scanner and MFP manufacturers, including Avision, Brother, Canon, Fujitsu, HP, Kodak, Panasonic, Plustek, Epson and Visioneer, are shipping scanners supporting these new scan-enabled web applications.By the end of 2012, more than 1 million scanners will deliver Cloud Toolkit compatible drivers. Software scanning applications built using the Cloud Toolkit will inherently work with scanners that come bundled with the Cloud Toolkit runtime components.
  • I now would like to turn the call over to Grant Larkin who walk through the cloud toolkit in more detail, and provide a live demonstration. Grant take it away.
  • EMC Captiva Cloud Toolkit is a software developer kit (SDK) comprised of modules that help web application developers to quickly add scanning and imaging functionality directly to their web-based business applications. Using the Captiva Cloud Toolkit, developers can quickly create a working scan-enabled web-based business application in as little as one week. There are no special requirements or browser plug-ins that would limit the adoption.Captiva Cloud Toolkit leverages the power of the EMC Captiva Image and Scanner Interface Specification (ISIS) standard enabling software and hardware developers to deliver a level of interoperability that unites scanning devices with software applications that is unmatched by any other technical architectural approach. Since 1990, ISIS has been the standard for scanner manufacturers with more than 400 scanner models supported and millions of devices shipping each year with ISIS support. Furthermore, ISIS technology allows scanners to run at their rated speed and allows users to take full advantage of the scanners features and performance. In addition to ISIS, Captiva Cloud toolkit supports TWAIN.
  • So after seeing a demonstration , how do you think your organization could benefit from the Captiva Cloud Toolkit? There are several benefits both from a business and technical perspective.First, the Captiva Cloud Toolkit provides a faster time to develop Web-based scanning applications by using the latest Web technologies and next generation approach to Web based scanning. As we discussed and showed in the demonstration, the Captiva Cloud Toolkit has several advantages over other alternative toolkits. The Cloud Toolkit provides seamless connectivity to virtually any document scanner that supports ISIS and TWAIN, provides APIs for accessing and controlling document scanner features, requires NO downloads of additional software onthe document scanner workstation, and offers full cross-browser support and independent of web technology platforms.Given the core capabilities of the Cloud Toolkit ,it enables you to develop scanning applications faster while staying competitive in the ever growing distributed capture market. This allows you to focus on new revenue streams and new markets associated with the various distributed capture user cases, while addressing the growing demands from your customers. The other benefit is you can continue to focus on your core competencies and not have to worry about becoming document imaging experts. The Cloud Toolkit provides developers with an easy approach to adding core scanning and imaging functionality into existing line of business applications and next generation cloud services applications.
  • So how do you get started?We’d like to invite you to go to and download the Captiva Cloud Toolkit today. It is a fully functioning development kit that you can use today to start building scanning into your Web-based business applications. The development kit also comes with code examples to get you started. You can also visit the EMC ISIS Document Imaging Developer Community, where you can download a couple of the Cloud Toolkit samples we demonstrated. You can also use this community to pose questions and learn more about the new toolkit.
  • I’d like to wrap things up by thanking you for taking the time to listen this webcast. We hope you have found this Webcast informative and look forward to working with you soon.
  • Build Scanning into Your Web Based Business Application

    1. 1. Build Scanning into Your Web-Based Business Application July 25, 2012 Bill Galusha Principal Product Marketing Manager, EMC Information Intelligence Group Grant Larkin Senior Systems Engineer, EMC Information Intelligence Group© Copyright 2012 EMC Corporation. All rights reserved. 1
    2. 2. Agenda Growing Demand for Distributed Capture Introducing EMC Captiva Cloud Toolkit How it Works and Demonstration Question & Answer© Copyright 2012 EMC Corporation. All rights reserved. 2
    3. 3. Growth in Distributed Capture Capture is becoming mainstream, driving new ways of integrating capture into processes Cloud and web technologies are accelerating capture innovation Ad-hoc transaction capture market growing 53%* *2011-12 Worldwide Capture Software Market Report, Harvey Spencer Associates© Copyright 2012 EMC Corporation. All rights reserved. 3
    4. 4. Slow, inefficient processes resulting in delays, inaccurate information Operational costs - shipping costs, storing documents What’s Driving Distributed Capture? Lack of access to critical information, resulting in poor customer service experience Lack of control, leading to security and regulatory concerns WHAT’S DRIVING DISTRIBUTED CAPTURE?© Copyright 2012 EMC Corporation. All rights reserved. 4
    5. 5. How Do We Move to Distributed Capture HOW DO WE MOVE TO DISTRIBUTED CAPTURE?© Copyright 2012 EMC Corporation. All rights reserved. 2011 5
    6. 6. Distributed Capture Methods DISTRIBUTED CAPTURE FAX EMAIL DESKTOP – NETWORK MOBILE WEB-BASED DEVICES ANYWHERE ANY DOCUMENT TYPE ANYTIME© Copyright 2012 EMC Corporation. All rights reserved. 6
    7. 7. Distributed Capture – Scanners & MFPS DISTRIBUTED CAPTURE FIELD OFFICES/ BRANCH OR CUSTOMERS REGIONAL OFFICES WEB-BASED SCANNING SCANNERS AND MFPS© Copyright 2012 EMC Corporation. All rights reserved. 7
    8. 8. Technical Challenges Today Download and installation required Dependent on specific web- browser Limited choice of developer environments Business requirements require scanning within a business application© Copyright 2012 EMC Corporation. All rights reserved. 8
    9. 9. Introducing Next Generation Web Scanning No downloads when bundled with driver Cross-browser support and web developer technology independence Seamless integration with ISIS devices and capture support forEMC Captiva Cloud Toolkit TWAIN-based equipment Web service APIs for accessing and controlling all scanner features An SDK that developers use to build web-based scanning applications © Copyright 2012 EMC Corporation. All rights reserved. 9
    10. 10. Web-based Capture – Indexing and Validation Scan & Index - available as client/server or client only Uses Captiva Cloud Toolkit for no-plug-in scanning Integrates with InputAccel, Documentum, and LOB Apps Browser-based scanning with ImageTrust Capture Suite© Copyright 2012 EMC Corporation. All rights reserved. 10
    11. 11. Web-based Capture in Line of Business Application Direct integration with Scan and index without leaving the application Browser-based scanning within line of business application© Copyright 2012 EMC Corporation. All rights reserved. 11
    12. 12. Web-based Capture – Indexing and Validation Scan, Index, real-time client side validation, database lookups Uses Captiva Cloud Toolkit for no-plug-in scanning Connectors into Captiva, ApplicationXtender, with future connectors coming Browser-based scanning with BIS Web Capture Solution© Copyright 2012 EMC Corporation. All rights reserved. 12
    13. 13. Cloud Scanning Services Accusoft Cloud Scan is a demo of the ImageGear for .NET 2.0 cloud capture Built on EMC Captiva Cloud Toolkit Scan directly into Google Docs, Dropbox, and other cloud services Next Generation Cloud Scanning Services© Copyright 2012 EMC Corporation. All rights reserved. 13
    14. 14. Scanner Manufacturers add Support for Cloud Toolkit Major scanner and MFP manufacturers are shipping scanners that support these new scan-enabled web applications Avision, Brother, Canon, Fujitsu, HP, Kodak, Panasonic, Plustek, Epson, and Visioneer© Copyright 2012 EMC Corporation. All rights reserved. 14
    15. 15. How it Works EMC Captiva Cloud Toolkit© Copyright 2012 EMC Corporation. All rights reserved. 15
    16. 16. Next Generation Web-based Scanning Web Browser Scanner Device Driver Toolkit Runtime EMC ISIS & TWAIN Business Application Using latest Web technologies, and leveraging standards© Copyright 2012 EMC Corporation. All rights reserved. 16
    17. 17. How it time to develop and reduce You Faster Can Work for cost of ownership Enables you to develop faster and stay competitive in the distributed capture market Enables access to new revenue streams in new markets Allows organizations to continue to focus on core competencies HOW YOU Provides all the tools developers need for next generation cloud scanning applications BENEFIT© Copyright 2012 EMC Corporation. All rights reserved. 17
    18. 18. Get Started Today GET STARTED TODAY! Download the Captiva Cloud Toolkit today! – Visit the ISIS Document Imaging Community –© Copyright 2012 EMC Corporation. All rights reserved. 18