Archiving the Insurance Document Deluge

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Handle the ultra high-volume needs of the insurance industry with EMC InfoArchive and CrawfordTech PRO Archiver. Learn how an insurance provider saved dollars and headaches with the right solution.

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  • SLIDE 1: NO VOICEOVER, MUSIC ONLY
  • >SAGA, A BRITISH INSURANCE COMPANY WITH OVER TW0 MILLION SUBSCRIBERS, NEEDED HELP.
     
    EVERY DAY SAGA MUST ARCHIVE OVER 27 THOUSAND QUOTES, POLICIES, STATEMENTS, CHECKS, RENEWALS, AND REMINDERS.
     
    >EVERY DAY IT HANDLES 15 THOUSAND CALLS REFERRING TO MILLIONS OF THESE DOCUMENTS.
     
    >THE COMPANY WAS STRUGGLING UNDER THE LOAD. CUSTOMER SERVICE SUFFERED, AND COMPLIANCE WAS UNCERTAIN.
  • >IT’S HAPPENING EVERYWHERE.
     
    IN THE U-S ALONE INSURANCE COMPANIES GENERATE 2 AND A HALF BILLION PAPER COMMUNICATIONS EVERY YEAR… FIVE PERCENT OF ALL U-S MAIL!  

    >EVERY DOCUMENT MUST BE AVAILABLE FOR CUSTOMER REFERENCE, AND BUSINESS INTELLIGENCE.
     
    >THIS MOUNTAIN KEEPS GROWING… SO DO THE REGULATIONS, ALONG WITH NEW ACCESS DEMANDS, INCLUDING MOBILE FROM TABLETS TO SMARTPHONES AND BEYOND.
  • >UP TO NOW, ARCHIVING SOLUTIONS WERE EXPENSIVE TO BUY AND MAINTAIN, AND POORLY INTEGRATED WITH APPLICATION WORKFLOWS AND OLD MAINFRAMES.
     
    >INSURANCE FIRMS NEED NEW SOLUTIONS THAT USE OPEN STANDARDS, AND TIE IN TIGHTLY WITH BOTH PAPER AND DIGITAL SYSTEMS.
  • SLIDE 5 VOICEOVER:

    SAGA FOUND ITS ANSWER WITH A CUTTING EDGE REPOSITORY THAT EASILY HANDLES STRUCTURED
    AND UNSTRUCTURED DATA...

    THAT’S OPTIMIZED,
    OPEN, AND COMPLIANT.
  • >A HIGH-VOLUME PRINT STREAM CAPTURE SOLUTION CLASSIFIES, TRANSFORMS, INDEXES, AND STORES DOCUMENTS FROM ANY WORKFLOW APPLICATION.
  • >THE NEW SYSTEM MANAGES AND FINDS MORE THAN 80 MILLION DOCUMENTS, WITH DRAMATIC BENEFITS.
     
    >CUSTOMERS NOW GET ANSWERS ON THE WEB. THAT MEANS FEWER CALLS, SHORTER CALLS, ALONG WITH LOWER PRINTING AND MAILING COSTS
  • YOU TOO CAN MAXIMIZE EFFICIENCY, IMPROVE COMPLIANCE AND ENJOY DEEP SAVINGS.
     
    CLICK HERE TO LEARN MORE ABOUT EMC INFOARCHIVE, AND CRAWFORDTECH’S PRO-ARCHIVER, AN EMC CERTIFIED SOLUTION
  • Archiving the Insurance Document Deluge

    1. 1. Handling the Insurance Document Deluge
    2. 2. 2,000,000 Clients 27,000 Daily Docs Overloaded SLOW RESPONSE 15,000 Daily Calls © Copyright 2014 EMC Corporation. All rights reserved. 2
    3. 3. 2.5 Billion Paper Letters Customer Reference Presentment Compliance BI PAPER + DIGITAL 5% of All US Mail © Copyright 2014 EMC Corporation. All rights reserved. 3
    4. 4. Modern Legacy Systems POOR Open Standards INTEGRATION EFFICIENCY $ $ $ $ $ $ $ $ $ $ $ $ $ $ © Copyright 2014 EMC Corporation. All rights reserved. 4
    5. 5. Structured & Unstructured Optimized Open COMPLIANT
    6. 6. Print Stream Capture Classify Transform Index UNIVERSAL ARCHIVE © Copyright 2014 EMC Corporation. All rights reserved. 6
    7. 7. 80 Million Documents Self-Service Archive Printing & mailing down 20% HIGHER CUSTOMER SATISFACTION © Copyright 2014 EMC Corporation. All rights reserved. 7
    8. 8. CrawfordTech PRO Archiver for EMC InfoArchive 1800+ Customers Worldwide © Copyright 2014 EMC Corporation. Music by audionautix.com © Copyright 2014 EMC Corporation. All rights reserved. 8

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