Best Practices from EMC: Ingest High Availability Performance, Trust and Efficiency in your SAP landscape


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  • A great many businesses depend on SAP. In fact, it is considered the lifeblood of their business, and their organizations achieve high levels of efficiency by leveraging SAP solutions. In a study conducted by CIO Magazine, 75% of responders' cited achieving greater operational efficiency as their reason for implementing ERP. Additional reasons are to reduce IT costs, manage growth globally, and improve business decisions. Because of SAP’s importance, the need to minimize risk to the business is paramount from both an application and infrastructure perspective.
  • What are trends are we seeing in information? First, there’s lots of it, and most of it is unstructured and unmanaged. The amount of digital information created in 2009 grew five percent faster, or 40 million gigabytes more, than IDC’s original projection. Looking forward, the Digital Universe is expected to double in size every 18 months. In 2012, five times as much digital information will be created than in 2008. Eighty-five percent of it is managed by organizations, and it’s becoming more and more regulated. More than 30 percent of information created today is “security-intensive,” thus requiring high standards of protection. That 30 percent number will grow to roughly 45 percent by the end of 2012. And the consequences of not properly managing information are severe and likely to get worse.We believe that addressing information growth and complexity by simply applying faster technology will deliver diminishing returns for IT organizations over the medium and longer terms. We believe this inflection point in IT history is more about new models for building, operating and consuming IT. Fully virtualized models lead to Cloud Computing, which leads to true IT-as-a-Service models that will vary somewhat depending on a customer’s business model and level of dependency on information to operate their business.Whether a business model leads to spending a fixed budget on IT to operate and support applications that enable business process…or a business model dictates investing in IT for evolving business strategies faster than would otherwise be possible…we have the technology and know a awful lot about the emerging models that leverage that technology, and we want to help you build with efficiency, choice and control.
  • And SAP customers and analysts agree. Virtualization is a top priority for customers ranking #1 in the Top 10 Technology Priorities from Gartner January 2010, and in fact many SAP customers are already partially there –at various stages of the virtualization lifecycle.
  • The EMC VNX Unified Storage platform delivers an ideal foundation for unifying your SAP environments consolidated simple & efficient infrastructure.EMC Unified Storage is a highly scalable storage solution optimized for file and block access with wide choice for connectivity protocols (FC/FCoE/iSCSI, NFS, CIFS) for SAP OLTP applicationsJust like VMware vMotion allows you to move things around on the server side, EMC saw the need to allow data to move dynamically across different tiers of drives (from high performance to lower cost/high capacity) according to its business activity. Not only did such data movement make sense, it also had to be fully automated and self-managing.Storage Tiering – Solutions for both file & blockEMC FAST Cache minimizes the invest into flash drives while giving significant benefit to SAP applications by caching all the hot dataEMC FAST improves the TCO by automating the tiering of SAP application data. Combining FAST & FAST Cache can scale user flash tier to any size making short-stroking a thing of the pastVirtual Storage provisioning allows customers to thin provision their storage and enables them to make storage investment based on demandDifferent SAP workloads will have different requirements performance and scalability. One other advancement EMC has made is to be able to bring storage resources closer to the SAP applications they support. This is highly beneficial to deliver more performance in environments where you experience sudden spikes in I/O of applications and going to disk each time would impact performance. EMC has a Proven Solution for VNX Fast Suite for SAP as detailed in white paper below. 
  • 30 x 600 GB SAS + 5 x 200 GB Flash in FAST VP, 4 x 200 GB in Flash CacheThe business challenge SAP customers face today is reducing TCO and improving performance and service level delivery. Frequently, responsiveness to sensitive SAP applications has deteriorated over time due to increased data volumes, unbalanced data stores, and changing business requirements. By using EMC’s latest FAST Cache and FAST VP (Fully automated storage tiering for virtual pools) technology on EMC unified storage with block data, SAP deployments under performance pressure can gain a significant performance boost without the need to redesign the applications, adjust the data layouts, or reload significant amounts of data. With automated sub-LUN level tiering and extended cache, customers can properly balance data distribution across the tiers of storage which allows optimization of space utilization and performance improvements.
  • Many customers however want to take a step further to simplify and accelerate deployment, using a single, pre-configured platform.Let’s look at one example of standardization with the Vblock Infrastructure Package– it’s designed for ultra-standardization right from the start. Vblock is the converged infrastructure of Cisco servers and network, VMware and EMC from VCE. Vblocks are designed not just to provide predictable SLAs to the business, but also predictable levels of power and cooling, capacity, scalability. You can think of IT in terms of floor tiles or sq meters. This simplifies and brings data center planning up to a strategic business exercise.Infrastructure costs are lower because high utilization rates can be maintained across many applications – provisioned, returned to the pool, and reallocated.Operating costs are lower because of standardization and more complete management, streamlines operations - and many of the tasks your staff is doing today are automated.The real payoff is the speed and ease in responding to new business needs and changes to their requirements.However, the Vblock ends at the application layer. It is not pre-packaged with Oracle, or Microsoft, or SAP. While it is designed to help you standardize, it is also designed to help you maintain flexibility, control and choice to deploy whatever applications you need or have today or in the future.
  • An independent TCO analysis published jointly by SAP, Cisco, EMC and VMware illustrated that SAP solutions running on the Vblock architecture can dramatically increase efficiency and reduce capital and operating expenses. Vblock packages integrate best of breed technology from industry leaders Cisco, EMC, and VMware, backed by VCE's seamless world class support. Each Vblock is pre-built and ready for deployment. The modular design is highly scalable to meet growth needs, provide investment protection, and lower total cost of ownership.Using the results of the TCO study and percentage improvements by each value driver, we estimate SAP on Vblock can realize up to 13% TCO savings. This can mean as much as $5-6M in annual savings in some cases.
  • In order to make that transition a reality EMC Consulting can help you through the three steps required for virtualization.Step one – we assess your current SAP Landscape and develop a detailed migration plan.Step two – EMC designs and deploys a new Private Cloud SAP environment.Step three – EMC consultants will migrate your data to the new SAP landscape using an efficient and cost effective onshore/offshore factory model.
  • NetWorker addresses SAP challenges in a number of ways depending on the solution in use. For SAP with Oracle, NetWorker is integrated with BR*Tools—which we’ll discuss in more detail shortly—to simplify protection and recovery of the SAP system. If you’re running a DB2 database beneath SAP, you can use the NetWorker Module for Databases and Applications to protect SAP data. If you’re running SQL server beneath SAP, you can use NetWorker Module for Microsoft SQL Serverto protect the databases housing SAP data.
  • As I mentioned in the previous slide, NetWorker delivers full integration and is fully compliant with SAP’s BR*Tools. Through this integration, NetWorker delivers complete backup and recovery for SAP, including the ability to capture and protect databases, individual data files, table spaces, and logs—all of the things that make up an SAP installation. NetWorker is able to provide backup for SAP whether SAP is online or offline. SAP and Oracle, through the Oracle RMAN interface, is able to deliver block-level incremental backups, which helps ensure that backups are fast, capturing the unique changes to the data. Also through the integrated solution, there is automated verification of backup media readability and backup consistency, in other words, checking is done to make sure that the copy you get is a clean, recoverable copy. All of these capabilities help ensure recovery, which is the primary goal. By providing automatic log management, NetWorker is able to bring the SAP database back to a point in time—restoring all data and replaying any needed logs to provide a complete restore. And finally, not only can you restore back to where the data came from, but in cases where there is other or new hardware in place, NetWorker will restore the data to an alternate location.
  • In fact, we at EMC are doing it ourselves. EMC Global IT is also on this journey. We have progressively moved our IT applications and business production applications to the private cloud over the past few years. Today we have virtualized over 80% of our mission critical application environments, including SAP, with 100% of Test/Dev fully virtualized. This has resulted in millions of dollars in savings both operational and in physical infrastructure and has made EMC’s data center more green computing friendly through reduction of carbon footprint and power and cooling. We are now able to deploy our SAP applications in a shortened time and with less dedicated resources. As an example when we deployed a physical server in the datacenter a few years back it took 31 steps and about 5-10 business days to rack, stack, zone, allocate, install, configure the system. Now leveraging the integrated infrastructure of Vblock and VMware we're building servers in 1.5 hours. By next year, we will be one of the largest virtualized SAP deployments in the world. (EMC IT white paper)
  • EMC Consulting Services has SAP knowledge and expertise to help you take a first step on the journey to your cloud. Specifically we can help you break down your SAP software technologies and infrastructure into targeted discussion areas to focus on the priorities for your IT organization today. SAP planning and implementation services for:Analyzing current performance levels and evaluating the use of automated tiered storageUnderstanding where and how virtualization of your SAP Landscape makes senseBusiness Continuity & Disaster Recovery for SAPSAP Resource ManagementAutomated System CopySizing, Landscape Design and ImplementationFinally, how to re-evaluate your infrastructure to be cloud ready migrating your SAP landscape so it is optimized on an x86 virtual infrastructure. EMC Services also provides:Technology deployment services to help plan, design, implement, and optimize our customer’s EMC information infrastructure. Training and certification to help our customer’s staff develop the most up-to-date skills to implement and manage new and more complex IT infrastructures and increasing storage demandManaged Services to fill knowledge, expertise, and resource gaps, and Support services to ensure business continuity and a highly available data environment.Our ecosystem of highly qualified partners extends the breadth and depth of these services across the globe (EMCC Overview for SAP)
  • Best Practices from EMC: Ingest High Availability Performance, Trust and Efficiency in your SAP landscape

    1. 1. Ingest High Availability Performance Trust and Efficiency in your SAP landscape© Copyright 2011 EMC Corporation. All rights reserved. 1
    2. 2. Agenda • IT Trends in SAP • EMC and SAP – Strategic Alliances – Proven Solutions • Need of SAP Environment – Reduce Cost & Maintain SLA – Improve operational efficiency and agility – Maximize performance and reduce Risk • EMC IT Journey to the Private Cloud© Copyright 2011 EMC Corporation. All rights reserved. 2
    3. 3. SAP is Mission Critical• Achieving greater operational efficiency• Reducing IT costs• Managing growth• Making faster, more informed business decisions “Over the past 15 years, companies have attached more and more critical data, including financials, to these systems. The tighter your integration with ERP, the more critical it becomes to your business." * * “ERP Systems Are More Important Than Ever,” CIO Magazine© Copyright 2011 EMC Corporation. All rights reserved. 3
    4. 4. The Inflection Point In SAP Deployment The New Model: Efficiency, Choice, Control IT Today The Current Model: More Cost, Complexity, and Inflexibility© Copyright 2011 EMC Corporation. All rights reserved. 4
    5. 5. Needs of SAP Environment Reduce Costs & Maintain Service Levels Improve Operational Efficiency & Agility Maximize Performance & Reduce Risk© Copyright 2011 EMC Corporation. All rights reserved. 5
    6. 6. Virtualization Top Priority for SAP Confirmed Top 10 Business and Technology Priorities in 2010 Application of Virtualization Technology in SAP Environments Virtualization Virtualization not in use in use 57% 43% Source: Gartner EXP (January 2010) Source: RAAD (November 2009- February 2010)© Copyright 2011 EMC Corporation. All rights reserved. 6
    7. 7. EMC and SAP Collaboration • Partnership strengths: – Over 10,000 joint customers – 13 years of successful partnering – EMC is a SAP Global Partner – 20+ joint engineering projects yielding best practices – Charter memberships: • SAP Virtualization Community • SAP Green IT Community • SAP Adaptive Council • SAP Titans of Technology • SAP Enterprise Services Community • Jointly driving customer value – Proven effectiveness through product testing and validation – Quicker deployment by leveraging best practices and proven solutions – Reduced risk through joint support services© Copyright 2011 EMC Corporation. All rights reserved. 7
    8. 8. More SAP Deployed On EMC Storage Than Any Other Vendor In 2010 – IDCSource: IDC, Storage User Demand Study, 2011 — Spring Edition: Unlocking the Minds of Storage Users, Doc # 230148, Sept2011 © Copyright 2011 EMC Corporation. All rights reserved. 8
    9. 9. EMC Proven Solutions for SAP Applications Configure and deploy test, development, and staging Firewall environments more effectively by Content Portal XI MDM CRM using fewer computing resources Security ManagementChange Managementinfrastructureminimal impact to NetworkavailabilityProduction Support Production Develop and Test Disaster Recovery Tiered/Unified StorageVirtual SPT QA ERM SCM BI DEV QA Business SCM ECC BIInfrastructure Continuity Network Network Network Network Backup Understand behaviors Backup, Recovery and Archiving Network WAN and relationships Increase utilization and within and across flexibility across heterogeneous infrastructure, storage arrays non-disruptively applications, and Local Remote business domains Archive© Copyright 2011 EMC Corporation. All rights reserved. 9
    10. 10. Needs of SAP Environment Reduce Costs & Maintain Service Levels Improve Operational Efficiency & Agility Maximize Performance & Reduce Risk© Copyright 2011 EMC Corporation. All rights reserved. 10
    11. 11. SAP Server & Storage ConsolidationImprove storage capacity utilization 1. Standalone 2. Consolidation • Consolidate all tiers of SAP DB landscape DB App App • Target SAP workloads to optimize performance Test • Up to 25% savings in Dev Test project costs through Dev optimized management© Copyright 2011 EMC Corporation. All rights reserved. 11
    12. 12. EMC Storage For SAP• Unify SAP application environments – Optimizes storage pools automatically Virtual Server Virtual Server Virtual Server – Test/Dev over NFS = faster testing – Provides multi-tiered storage system that is Database Applications Test/Dev automatically and efficiently managed. FAST Cache• Fully Automated Storage Tiering (FAST) – Optimizes use of Flash Drives, FC drives or SATA drives across SAP landscape – Increases performance up to 42% Flash• FAST Cache FC – Handles unpredictable spikes in demand – Inserts flash drives between memory and SATA underlying storage pools© Copyright 2011 EMC Corporation. All rights reserved. 12
    13. 13. Why FAST VP/FAST Cache for SAP?• Not all SAP data is required to be on top tier performance layer• SAP QA, Dev, Test is perfect for a high-capacity, lower- performance tier• SAP cloning may be a candidate for lower tier storage• SAP archiving is candidate for lower tier or fourth tier Centera• FAST VP will balance load for each storage group• FAST VP will move SAP data based on policy• FAST Cache complements FAST VP on Unified storage© Copyright 2011 EMC Corporation. All rights reserved. 13
    14. 14. SAP Benefits from the FAST SuiteWhen deploying the FAST Suite vs. Monolithic on SAP • 45% Improvement in Performance • Reduced footprint • 90 X 300GB SAS drives is replaced by 39 drives: – 4x200GB Flash drives in Cache – 5 X 200GB Flash drives in Pool – 30 X 300 GB SAS drivesWhitepaper - Using the EMC FAST Suite with SAP on EMC VNX Unified Storage© Copyright 2011 EMC Corporation. All rights reserved. 14
    15. 15. Needs of SAP Environment Reduce Costs & Maintain Service Levels Improve Operational Efficiency & Agility Maximize Performance & Reduce Risk© Copyright 2011 EMC Corporation. All rights reserved. 15
    16. 16. Do you think virtualization adds value in SAPInfrastructure?A. YesB. No© Copyright 2011 EMC Corporation. All rights reserved. 16
    17. 17. A New Way to Deliver AgilityVblockTM Infrastructure Platforms Presentation (user access)Simplified SAP Infrastructure• Rapid deployment for all SAP applications SAP Application Servers• Non-disruptive P2V or V2P conversion• Scale SAP Applications dynamically Database Tier – Scale-up (add more resources to VMs) – Scale-out (add more VMs to applications)Best-of-breed technology• Management and Orchestration: Unified Infrastructure Manager (UIM) framework• Virtualization: VMware• Compute: Cisco UCS• Network: Cisco Nexus and MDS switching• Storage: EMC Symmetrix VMAX or Unified© Copyright 2011 EMC Corporation. All rights reserved. 17
    18. 18. Independent TCO Analysis of SAP on VblockSAP/VMS Consulting Study Enterprise IT Private Cloud Legacy Apps X86 & Re-Platformed Apps 90% hardware, software Tier 2 Tier 1 savings Virtualized SAP Applications 30% lower implementation cost Migrated to Cisco UCS and VMware 30% savings in upgrade cost© Copyright 2011 EMC Corporation. All rights reserved. 18
    19. 19. Transforming SAP Landscape for Private CloudUnderstanding The High-Level Steps 1 2 3 Assess Current SAP Create New Private Migrate SAP Data Landscape & Cloud SAP from Legacy SAP Conduct Planning Environment Env. to New Cloud Env. EMC provides complete services required to migrate from a physical to a virtual SAP environment. Our offerings for minimal impact to the business differentiate EMC from our competition.© Copyright 2011 EMC Corporation. All rights reserved. 19
    20. 20. Simplify SAP Lifecycle Management ThroughAutomated Replication Role-based Management Enables business to reap the benefits: SAP Database SAP – Bring new applications online sooner "On demand" Administrators Administrators – Improve ability to apply maintenance to SAP cloning of full SAP – Automation of cross-functional processes production datasets Automatically discovers, manages, schedules, and tracks replicas SAP Federation Masks the complexity of managing SAP EP SAP EP replication technologies: SAP BW SAP MDM SAP BW SAP MDM – Automated discovery SAP XI SAP XI – Awareness of applications SAP R/3 SAP R/3 SAP RM SAP RM – Automate the entire process SAP RM SAP RM Eliminates the need to build complex Automation scripts Prepare Clone Post-clone Clones virtual SAP environments systems database tasks Discovery, Post-cloning steps Pre-steps splitting, for SAP (Application performed cloning Simplification and Operating System)© Copyright 2011 EMC Corporation. All rights reserved. 20
    21. 21. EMC Documentum for SAP• Documentum-SAP Interoperability Products – Archive Services for SAP – Content Services for SAP – Process Services for SAP• Designed to: – Allow content to flow from SAP to Documentum – Link Documentum content to SAP business objects (BOs) – Access Documentum content from SAP – Support bi-directional synchronization of metadata between systems© Copyright 2011 EMC Corporation. All rights reserved. 21
    22. 22. Needs of SAP Environment Reduce Costs & Maintain Service Levels Improve Operational Efficiency & Agility Maximize Performance & Reduce Risk© Copyright 2011 EMC Corporation. All rights reserved. 22
    23. 23. Do you think VFCache would boostperformance in SAP environment?A. YesB. No© Copyright 2011 EMC Corporation. All rights reserved. 23
    24. 24. SAP Backup / Recovery • Backup growth is exponential – Typically four to 30 times production capacity – Backups kept for months or years • Need to automate the backup and recovery process • Need to reduces cost and errors associated with backup and recovery • Need to eliminates challenges associated with tape-based backup and recovery© Copyright 2011 EMC Corporation. All rights reserved. 24
    25. 25. NetWorker Solutions for SAP SAP with SAP with SAP with Oracle DB2 UDB SQL Server SAP with Oracle Use NetWorker Module for SAP with Oracle SAP with DB2 UDB Use NetWorker Module for Databases and Applications NetWorker SAP with Microsoft SQL Server Use NetWorker Module for Microsoft SQL Server© Copyright 2011 EMC Corporation. All rights reserved. 25
    26. 26. BR*Tools Integration• NetWorker Module for SAP is fully integrated and compliant with SAP’s BR*Tools industry-standard interface• BR*Tools integration provides: – Backup and restore for complete databases, individual data files, table spaces, and logs – Automated and flexible backup: • Online and offline backup • Block-level incremental backups • Verification of backup media readability • Verification of backup consistency – Automated and flexible recovery: • Automated application of logs to bring the database back to a point-in-time • Restartable restore from the point of failure for interrupted restores • Recovery to original or alternate location© Copyright 2011 EMC Corporation. All rights reserved. 26
    27. 27. SAP Backup and Recovery Simplification • Easy-to-use wizard simplifies configuration – Quickly set schedules and policies – Easy selection of options including deduplication • Software administration wizard enables remote software update – “Client Push” from a central location – Simplifies ongoing management© Copyright 2011 EMC Corporation. All rights reserved. 27
    28. 28. Easy Wizard Setup • Backup configurations are fast and easy • Modifications are completed in fewer steps • Ease of use means greater user productivity© Copyright 2011 EMC Corporation. All rights reserved. 28
    29. 29. EMC Continuous Data Protection for SAP SAP Administrators recover an SAP Recovery Recovery system to any user-specified point in Source Time time TIME CDP Minutes/hours Disk/ snaps* Hours/day Multiple Tape hours/ days *Assumes full-volume snapshots that are updated twice per day Time required to restore database(s) EMC RecoverPoint CDP Log selection and playback time© Copyright 2011 EMC Corporation. All rights reserved. 29
    30. 30. SAP Continuous Remote ProtectionEMC RecoverpointLocal Site SAP Automated Failover with Remote SiteProduction Continuous Remote Recovery (CRR) Disaster Recovery CRM ECC SCM BI RecoverPoint CRM ECC SCM BI SAN SAN Network WAN Network CDP Journal CRM ECC SCM BI CRM ECC SCM BI Target Volumes TIERED STORAGE PLATFORMS© Copyright 2011 EMC Corporation. All rights reserved. 30
    31. 31. 3 Way Protection• Replication for a three-site disaster restart solution – Replicates data from a primary site to a secondary site – Also replicates data from a primary site to a tertiary site – Improves RPO and RTO at tertiary site over standard CRR – Can convert secondary site into production – Performs disaster recovery from the tertiary site• Uses secondary site as bunker for local replication data• Retains recoverability at the tertiary site – Survives a regional disaster that incapacitates both the primary and bunker site – Protects latest and all earlier consistent point-in-time images© Copyright 2011 EMC Corporation. All rights reserved. 31
    32. 32. 3 Way DR TopologyLocal and remote data protection minimizes data loss PRIMARY SITE SECONDARY SITE TERTIARY SITE WAN (for admin functions) WAN/ Fibre Channel SAN Fibre SAN SAN Channel Production Local replica CRR replica volumes volumes volumes Journal Journal Journal Synchronous* (Stretch CDP) Synchronous over Fibre Channel limited by distance* Asynchronous over Fibre Channel or WAN not limited by distance*© Copyright 2011 EMC Corporation. All rights reserved. 32
    33. 33. Key Security Concerns in SAP Environment Privilege User Authentication Database Encryption Discovery of Sensitive Information & protection Database monitoring & Correlation© Copyright 2011 EMC Corporation. All rights reserved. 33
    34. 34. EMC Information Security Blueprint SecurID Elevate the Authentication to 2FA RSA Key Manager Encrypt the Data & with central Key management RSA DLP Discover the Sensitive Information & avoid Data Leak RSA enVision Real Time monitoring & Event Correlation© Copyright 2011 EMC Corporation. All rights reserved. 34
    35. 35. EMC Transforms SAP Environment Reduce Costs & Maintain Service Levels Improve Operational Efficiency & Agility Maximize Performance & Reduce Risk© Copyright 2011 EMC Corporation. All rights reserved. 35
    36. 36. EMC Global IT Journey to the Cloud Shared $11M Opex Savings Dynamic Shared Capacity $6M Data Center Equipment Savings Virtualized Tiered Virtual A Servers Servers 75% Tiered Storage Operating System Images Virtualized SAN Optimization B 72% Partial Integrated Mission-Critical Apps incl. Virtual Components Integrated Management C Management & Security Pounds of CO2 Reduced 30M Source: Estimated benefits, ESG IT Audit, May 2010© Copyright 2011 EMC Corporation. All rights reserved. 36
    37. 37. Getting Started with EMC Consulting Services and EMC’s Partner Ecosystem Strategize • Advise • Architect • Implement • Manage • Support Transformation Cloud Virtual SAP/Platform Tiered Storage Backup, Recover Enhanced High Infrastructure Migrations and Performance y , Archive Availability Management© Copyright 2011 EMC Corporation. All rights reserved. 37
    38. 38. THANK YOU© Copyright 2011 EMC Corporation. All rights reserved. 38