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Wipro - Transport Initiatives

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  • 1. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL1 CONNECTKaro People * Transport * Cities 11th March 2014
  • 2. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL2 Agenda FMG & Transport Overview Employee Perception Analysis BMTC Operations Overview Sustainability Concepts Way Forward 1 2 3 4 5
  • 3. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL3 Policy Procedure SLAs & Checklist Facilities Management Group- Gamut of Operations
  • 4. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL4 FMG India Score Card • Mn Sq. ft. of Space • Locations ISO 14001 & OHSAS 18001 certified • Thousand Employees catered to • Mn Lt of Fresh Water consumed per month • Mn KWH of Energy consumed per Month • Thousand Employees Commute by Bus & Cabs daily • Thousand Meals served daily across our Cafeterias • Mn Lt of Water is Recycled & used in-house per month 1 9 2 2 1 6 0 1 0 2 9 4 2 6 2 7 5 6 6
  • 5. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL5 Overview of Wipro Transport - Bangalore Overview BDC Transport Catering to 40,000 employees base across 19 locations Servicing- General, Shift, Inter-Office, Late-Evening, Night and Special Needs 10,000 employees transported every day using 98 buses and 450 cabs Operating over 2,000 trips per day clocking 100,000 KM a day User First: Dedicated 24x7 Help desk, IT Applications, Info through SMS Sustainability– Promoting cycling, Electric Cars, Railway transport and car pooling Operations Excellence: On Time arrival and Departure – Over 98% Supported by 55 team members and 19 business partners 100% on time Vendor payment & obtaining No- Due certificate month on month
  • 6. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL6 Perception Map Employee transportation Quality of buses Flexibility Routes Travel time and Comfort Cost Services to different sectors in City Service Transaction and Perception Points
  • 7. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL7 The thought of CBS roll off, though initiated, had not taken off smoothly. Customer Experience/ Cost/ Flexibility was still an hindrance though CBS discussion got rolled out The team at Wipro was looking for all possible alternatives to go friendly with Customer Experience/ Cost/ Flexibility. Constant talks/ meetings with BMTC officials and in- turn gaining confidence to enhance public transport as an option to cater Wipro was the best alternative thought of CBS (Common Bus Services) Customer Experience/ Cost/ Flexibility - 2007 Availability of Alternate Transport - 2007
  • 8. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL8 Critical Perception Points Customer Experience- 2007 Cost/ Flexibility - 2007 Customer Experience/ Cost / Flexibility - 2014 Evolution from 2007 to date, Customer Experience/ Cost/ Flexibility has reached level above “Unbelievable” Perception point. With introduction of different types of buses, comfortability and route flexibility, Wipro has emerged in contributing beyond the brim
  • 9. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL9 1750 4826 6550 8350 10050 11080 90 271 390 520 650 690 0 2000 4000 6000 8000 10000 12000 14000 May 09 May 10 May 11 May 12 May 13 14-Mar Users Trips BMTC Initiative at EC BMTC – Routes Operated 5 Year BMTC Users Trend 633 % (In 5 Years) 766 % (In 5years Sl. No Routes Total Busses Daily Trips From To 1 G3 30 146 EC Wipro Gate 6 Brigade Road (MG Road) 2 356C 13 50 Majestic (KBS) 3 BB3 4 8 Peenya 2nd Stage 4 276G 4 12 Vidyaranyapura 5 356P 4 12 Basaweshwara Nagar 6 375A 5 14 Kengeri (KHBQ) 7 505 6 15 ITPL 8 505A/201R 2 2 C V Raman Nagar 9 500E 4 8 Hebbal 10 356CW 15 120 Silk Board 11 600KB 6 40 Vijayanagar 12 348N 1 2 Majestic (KBS) 13 KBS3E 10 42 Majestic (KBS) 14 505E 10 55 Tin Factory 15 600CF 8 35 Banshankari 16 600KD 4 8 Vijayanagar TTMC 17 600KC 1 2 Banshankari 18 600M 1 2 Banshankari 19 500EK 1 2 Kengeri (KHBQ) 20 378A 15 60 Kengeri (KHBQ) 21 600NL 6 12 Vijayanagar 150 690
  • 10. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL10 Reduction in Wipro Buses Due to BMTC Bus Users Trend No. of Buses Trend Parameters Number of Buses Average Kms/Day Average Kms/Annum Avg KPL per Bus Fuel Consumed Reduced CO2/Annum Buses Run in 2007 177 930 4,014,360 3 1,338,120 Today's Buses 70 6,300 1,587,600 3 529,200 Savings due to BMTC 107 9,630 2,426,760 808,920 2,184,084 8504 6800 6098 4441 3752 3700 2899 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 0 1000 2000 3000 4000 5000 6000 7000 8000 9000 2008 March 2009 March 2010 March 2011 March 2012 March 2013 March 2014 March 177 161 139 138 126 108 70 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 0 20 40 60 80 100 120 140 160 180 200 2008 March 2009 March 2010 March 2011 March 2012 March 2013 March 2014 March
  • 11. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL11 Ecological Sustainability 0 500000 1000000 1500000 2000000 2500000 Per Day Per Month Per Annmum Reduced Kms 9,630 202,230 2,426,760 0 100000 200000 300000 400000 500000 600000 700000 800000 900000 Per Day Per Month Per Annmum Reduced Diesel 3,210 67,410 808,920 0 500000 1000000 1500000 2000000 2500000 Per Day Per Month Per Annmum Reduced CO2 8,667 182,007 2,184,084
  • 12. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL12 Employees •Coverage – Any time service (ATBS) •Economic •Increased Route Coverage. •Variety of Buses ((Volvo, BIG10, Jn Nurm & Suvarna ) •Services through NICE Road & Elevated Flyover- Reduced Travel Time •Flexibility – Travel across with same Bus pass. •Increased Employee C-Sat Society •Reduced Pollution •Reduced CO2 Footprint •Decongestion of Roads •Meet Infrastructural demand Organization •Support Scalability •Cost Saving •Optimisation •Capitalization on public transport Wipro with Societal Approach ELCIA annual report (2009-10) stated “ Wipro’s public transport adoption is a success story that is unparalleled in the recent times” Wipro’s Sustainability Report (2009-10) states that “Wipro has focused on minimizing the carbon footprint by encouraging public transport systems and car pooling, optimizing public bus routes and by providing end-to-end transport services. 48 % of our India employees use the company operated transport services, 14 % use their personal vehicles while the remaining 38% use public transport. The GHG Footprint onaccount of employee commute, ammounting to 42,745 tonnes is a significant reduction from 51,210 tonnes in 2008-09”
  • 13. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL13 BMTC Success Story Sharing Session Dear All, As a part of its Ecological Sustainability initiative – eco-eye, Wipro is pleased to invite you to the Eco Forum - a platform for sharing best practices in ecological sustainability. In this edition of the Eco-Forum, Mr. Syed Zameer Pasha (IAS), Managing Director - Bangalore Metropolitan Transport Corporation (BMTC), has kindly consented to be the Guest Speaker. We will be sharing the success story on use of Public Transport (BMTC) by Wipro Employees at our Electronic City Campus followed by an interaction session with MD of BMTC. The event details are as under: Date: Feb 1st, 2010 Time: 12.00 noon followed by lunch Venue: Wipro’s Electronic City Campus (EC – 3), Ground Floor (Adjacent to Kamat Cafeteria) We look forward to meeting you at the event. RSVP: Preetha.rajesh@wipro.com (About Eco Eye: A concerted Wipro-wide initiative to transform the way we do business & engage all our stakeholders. The initiative aims to make Wipro ecologically sustainable in every dimension. Website Refer www.wiprocorporate.com/ecoeye/)
  • 14. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL14 Present Public Transportation System Parking Facility BMTC Boarding Point BMTC Control Point Employee Alighting Area
  • 15. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL15 BMTC Bus Stop at Wipro Before After No Footpath at the alighting point No Footpath/Signage at the Boarding point Earmarked Footpath & Dedicated BMTC Alighting Point Earmarked Footpath & Dedicated BMTC Boarding Point
  • 16. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL16 BMTC Bus Stop Enhancement Before: No Road Divider After: Enhanced Road Divider & Proper Signage
  • 17. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL17 Facility available for BMTC Staff
  • 18. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL18 Bus Day at Wipro
  • 19. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL19 Wipro Transport – In News
  • 20. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL20 Commendation This is really a great initiative…I am dropping my car on some of the days and using these services. BIG10 is a big hit. Ragavendra Annarao The frequency of the buses is fantastic ! Great Job by the FMG !! Yogesh Ganesh Diwakar GOOD GOOD GOOD. I don't have any other words to say. Guhagiri Guhanamasiva yam Thanks for the invite. It’s very good to hear such good things happening at EC IT Campus. The session was fantastic and the information was phenomenal. These sessions inspires all and contributes a lot to the go green environment. Personally I learnt more on green aspect and the information on BMTC. Dilip Tiwari, Mindtree The frequency of the buses is fantastic ! Great Job by the FMG !! Yogesh Ganesh Diwakar This is fantastic and buses are within campus so that as a user gives me the comfort of not walking far out or jostling in crowds! Veena Padmanabhan This is so good for not only people using the 2/4 wheelers. But also for people who happen to miss their Wipro busses. :-) Ganesh Praveen
  • 21. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL21 Hard Work being Recognized
  • 22. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL22 Best Peoples Manager – 2009 Achieved
  • 23. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL23 Way Forward Electronic City SJP 2 SJP 1 Total employees as on date 22000 11083 900 Travelling by personal car 1736 1050 191 Personal 2 wheeler 2815 1800 141 Get dropped by 4W or 2W 250 200 Company cab (BPO & 24X7) 2300 2270 Company Bus (pass holders) 2749 951 By auto (estimated) 500 250 BMTC 11080 3500 Bicycles 70 40 Walk to office 500 250 Buses operated by Wipro 70 28 • Consultant been on-boarded to access ways in which public transportation can be increased at all locations • Wipro stepping towards greener tomorrow • Wipro mobility vision by moving entire bus transport to BMTC in Bangalore during the coming years • During current FY, Wipro has replicated the concept of Bangalore in other locations by moving to public transport at Mumbai (Suburban Railway) and NCR (Delhi Metro)
  • 24. © 2012 WIPRO LTD | WWW.WIPRO.COM | CONFIDENTIAL24 Thank You Umesh M Senior Manager- Facilities Management Group

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