Learner and student experience in
an age of austerity: how is the
agenda set?
Chris Jones
4th Nov 2013 ELESIG 1
Introduction
4th Nov 2013 ELESIG 2
Austerity
4th Nov 2013 ELESIG 3
Kal: - http://www.economist.com/node/21553519
What is learner experience?
• Experience – mixes together notions of
knowledge with feelings and time
– Learners and knowl...
Transforming the students experience
• Austerity and UK student course fees
– Not a ‘cheap’ option
– Shifts balance from ‘...
The contemporary experience
• What are students
learning?
• What are universities
selling?
• What are students
buying?
4th...
Private profit and public interest
• The student experience as consumer
– Personal responsibility for cost of education
– ...
A contemporary learner experience
4.4 The learner experience in
MOOCs
There is a strong emphasis on learner
independence a...
MOOCs and policy hype
• cMOOC or xMOOC
– Dialogue
– Transmission
– Local variation
• Edinburgh Digital
Cultures (Coursera)...
Phenomenography and the learner
experience
• The study of variation in conceptions of
phenomena
– Began Sweden 1970s (Mart...
Deep and Surface
4th Nov 2013 ELESIG 11
Approaches and contexts
• Phenomenography stresses student
approaches (relational)
– Approaches are not styles
– Approach ...
Approaches to learning
• Phenomenography
underpins:
– Qualitative research
– Quantitative work – Approaches to
Study inven...
The 3 P model
4th Nov 2013 ELESIG 14
From academic research to…
• “…the widespread and usually
unquestioning use of this model imposes
limitations on the way t...
Student experience and austerity
• There is currently little focus on the
broader student experience
• The learner experie...
The costs of HE
• A fall in the percentage of GDP spent on university
funding between 2008 and 2013 in 10 EU countries and...
Students and analytics
• The prospect of new sources
– Traces without intervention
• Who’s in charge?
– Managed experience...
Students form their own experiences
4th Nov 2013 ELESIG 19
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Learner and student experience in an age of austerity: how is the agenda set?

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Presentation from Prof. Chris Jones of Liverpool John Moores University, to ELESIG Symposium on Learner Analytics, 4 November 2013 at University of Liverpool. See more from this event at http://elesig.ning.com/profiles/blogs/elesig-learner-analytics-symposium-at-university-of-liverpool-4th

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Learner and student experience in an age of austerity: how is the agenda set?

  1. 1. Learner and student experience in an age of austerity: how is the agenda set? Chris Jones 4th Nov 2013 ELESIG 1
  2. 2. Introduction 4th Nov 2013 ELESIG 2
  3. 3. Austerity 4th Nov 2013 ELESIG 3 Kal: - http://www.economist.com/node/21553519
  4. 4. What is learner experience? • Experience – mixes together notions of knowledge with feelings and time – Learners and knowledge – Learners and their feelings – The ‘now’ and the learners future • ‘transform the learning experience to meet the students’ needs’ (JISC) 4th Nov 2013 ELESIG 4
  5. 5. Transforming the students experience • Austerity and UK student course fees – Not a ‘cheap’ option – Shifts balance from ‘public good’ to private debt • A hidden curriculum – Debt and repayment – Individual competition – Consumer not citizen 4th Nov 2013 ELESIG 5
  6. 6. The contemporary experience • What are students learning? • What are universities selling? • What are students buying? 4th Nov 2013 ELESIG 6
  7. 7. Private profit and public interest • The student experience as consumer – Personal responsibility for cost of education – Personal cost and personal gain • Why should ‘I’ pay for schools…? • The student experience as citizen – Shared responsibility for costs – Social costs and shared gains • Student ‘owes’ responsibility to others 4th Nov 2013 ELESIG 7
  8. 8. A contemporary learner experience 4.4 The learner experience in MOOCs There is a strong emphasis on learner independence and peer support in MOOCs. Partly this is a result of their scale and that they are free – the providers of the course cannot afford to employ sufficient staff to provide support. (my emphasis) http://www.open.edu/openlearn/education/open-education/conte 4th Nov 2013 ELESIG 8
  9. 9. MOOCs and policy hype • cMOOC or xMOOC – Dialogue – Transmission – Local variation • Edinburgh Digital Cultures (Coursera) • Student experience – Consumer? 4th Nov 2013 ELESIG 9
  10. 10. Phenomenography and the learner experience • The study of variation in conceptions of phenomena – Began Sweden 1970s (Marton, Säljö) – Popularised 1980s ‘90s • Began as empirical research – Epistemology and ontology clarified later – Popularly associated with ‘deep’ and ‘surface’ learning 4th Nov 2013 ELESIG 10
  11. 11. Deep and Surface 4th Nov 2013 ELESIG 11
  12. 12. Approaches and contexts • Phenomenography stresses student approaches (relational) – Approaches are not styles – Approach influenced by context • Teaching • Space and place • Networked learning 4th Nov 2013 ELESIG 12
  13. 13. Approaches to learning • Phenomenography underpins: – Qualitative research – Quantitative work – Approaches to Study inventories (ASI, ASSIST) – Related work e.g. Biggs constructive alignment, 3P model – Course Experience Questionnaire (Ramsden 1991) 4th Nov 2013 ELESIG 13
  14. 14. The 3 P model 4th Nov 2013 ELESIG 14
  15. 15. From academic research to… • “…the widespread and usually unquestioning use of this model imposes limitations on the way that research data about student learning are both generated and understood.” (Haggis 2003) • The research has become a dominant policy paradigm 4th Nov 2013 ELESIG 15
  16. 16. Student experience and austerity • There is currently little focus on the broader student experience • The learner experience is seen as a ‘technical’ issue – A narrow form of rationality – Student needs are not fixed • Policy helps form them • We reap what we sow… 4th Nov 2013 ELESIG 16
  17. 17. The costs of HE • A fall in the percentage of GDP spent on university funding between 2008 and 2013 in 10 EU countries and an increase in eight (EUA 2013). • In the UK (England and Wales) university spending is falling as a proportion of GDP. After rising from 2008 to 2011, expenditure fell to 0.46% of GDP http://www.eua.be/Libraries/Governance_Autonomy_Funding/ 4th Nov 2013 ELESIG 17
  18. 18. Students and analytics • The prospect of new sources – Traces without intervention • Who’s in charge? – Managed experience • Who’s data – What happens to aggregate data • Google apps etc 4th Nov 2013 ELESIG 18 educause
  19. 19. Students form their own experiences 4th Nov 2013 ELESIG 19

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