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CONCEDE - Parallel Session on User Generated Content

by European Foundation for Quality in E-Learning on Sep 20, 2010

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The CONCEDE multi-layered quality framework is described below. 1. A first level of quality assurance is based on users’ comments, reviews and ratings in relation to a learning experience taking place within one HE institution. This is a bottom up process, since users decide on whatever grounds they prefer whether a UGC is relevant to their needs. This can be done by letting users rate or comment on the UGC or describe how they have used it. The argument for such an approach would be that quality is not an inherent part of an UGC but contextual. It is only the specific learning situation that determines whether a UGC is useful or not, and therefore the user should be the judge. Moreover, in this way UGC is viewed through various “lenses”, such as professional societies, universities, school boards, publishers, colleagues and peers, and various “criteria”: most popular content, most linked, highest user ratings, and learning assessment rating (OECD, 2007, Giving knowledge for free: the emergence of open educational resources). Users reviews will be linked to their e-portfolios (linked in; social network…), so that peers will be able to contextualise their judgement and reviews. In this way it will be possible to link narrative elements of content creators to UGC: the assumption is that UGC must not be anonymous. A 2.0 environment will be prompted for hosting this process. 2. A second layer of quality assurance is based on institutional quality procedures undertaken by universities. Institutions most probably use internal quality checks and procedures before integrating UGC into learning provisions. Teachers are the main actors of this level. This could be considered a top down process. The third layer is dialogue and negotiations among the representatives of these two levels of quality assurance (i.e. teachers and learners) in order to reach a consensus which determine a synthesis of both layers described above. Dialogue and exchange of practices will take place both in presence and through the ad hoc learning environment

CONCEDE - Parallel Session on User Generated Content — Presentation Transcript

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CONCEDE - Parallel Session on User Generated Content

by European Foundation for Quality in E-Learning on Sep 20, 2010

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CONCEDE - Parallel Session on User Generated Content — Presentation Transcript