Transnational aspects of quality of volunteering (exchange of best practices, programs and common cultures and values) Physical Capital: e.g. volunteers build a new playground for children to play in. Economic Capital: e.g. an assessment of the financial value if volunteers had been paid for their work and the costs involved therein. Human Capital: e.g. volunteers gaining qualifications, learning new skills etc. Social Capital: e.g. people from different cultures working together .
THE VOLUNTEER AS FOCUS POINT * Networking Build the framework * Investing Time Staff Infrastructure * Cultivation Motivation of volunteers Training of volunteers Supporting of volunteers * Partnership Preparation Implementation Monitoring Evaluation (Sustainability at all levels) * Consultation Participation of all stakeholders * Create new mechanism for innovative quality programs
The enablers of quality volunteering can be grouped into 3 areas - Volunteering is a choice : culture of volunteering needs to be instilled (distillé) in individuals to enable quality volunteering to take place. -You cannot force volunteering - Volunteering should not replace paid work -Enablers have to promote (not destroy at least) philosophy of volunteering in order for inviduals to understand it - Active dialogue: Volunteers and the organizations who support these individuals need to be engaged on issues that impact them Local and National governments need to reach out to these volunteers and consult them on relevant matters, this will also bind them together through a shared understanding, respect and commitment to each - Sustainable support (as one category including financial and non financial): A key enabler to sustaining quality volunteering is a sustainable and long term environment -The demands of society that individual volunteers are choosing to act upon are rarely short term, in order to be address these fully a medium to long term approach is needed
« Wide » impact of quality volunteering: - society – beneficiaries - governments - individuals - volunteers and beneficiaries - Relationship funding sources - fellowship- a culture of reward and motivation.
Quality volunteering Working group of Quality volunteering from the Alliance of European Year of volunteering 2011 Elise DROUET World Organisation of Scout Movement Brussels, 23 rd of May 2011
Focus on 4 specific aspects Volunteers Volunteers Opportunities Enablers Impact Management Quality
Key players for a better quality volunteering These five key players need to be engaged in partnership to maximize the full potential for quality volunteering
Assessing volunteers contribution <ul><li>Why </li></ul><ul><li>To ensure that work is of benefits to organisation, volunteers, beneficiaries and society </li></ul><ul><li>Volunteer retentions and recruitement </li></ul><ul><li>Gain government support </li></ul><ul><li>Increase funding </li></ul><ul><li>What has to be measured </li></ul><ul><li>Physical Capital </li></ul><ul><li>Economic Capital </li></ul><ul><li>Human Capital </li></ul><ul><li>Social Capital </li></ul><ul><li>How to be measured </li></ul><ul><li>Questionnaires </li></ul><ul><li>Focus group </li></ul><ul><li>Case studies </li></ul><ul><li>Face to face interviews </li></ul>
The quality of the opportunities offered to volunteers Opportunies answer to the needs of volunteers to reinforce the quality of volunteering for the benefit of all stakeholders
The volunteer as Focus Point <ul><li>Networking </li></ul><ul><li>Investing </li></ul><ul><li>Cultivation </li></ul><ul><li>Partnership </li></ul><ul><li>Consultation </li></ul><ul><li>Create new mechanism for innovative quality programs </li></ul>
The enablers of quality volunteering Volunteering is a choice : Volunteering is based on free will and free decision to give your time and energy for the benefit of other people and wider society. Active dialogue : active dialogue is required between all the stakeholders. Sustainable support : both financial and non-financial support is needed in the medium and long term.
Recommendations Quality volunteering will be improved if these 5 points are reinforced: 1/ Funding : Flexibility of funding, Reduce bureaucracy, « transparency » in the compagny and in government 2/ Impact and quality measurement: Greater accessibility for volunteers to sustain efforts in a safe environment, assessment, recognising voluntary effort 3/ “Voice” of volunteering in government
Recommendations 4/ Volunteering management: creative framework, active dialogue 5/ Communication, partnership and transnational collaboration To have Quality Assurance processes that are being developed for Life Long Learning in the context of Formal and Non-Formal Education.