Construction Collaboration 2010

Construction collaboration: from pre-Web to Web 1.0, to Web 2.0 and beyond …. by Paul Wilkinson (pwcom.co.uk)

Who is Paul Wilkinson?
Introducing construction collaboration technologies
Development of the UK market
Benefits of online collaboration – NCCTP research 2006
Overcoming resistance
New directions for collaboration
beyond file-sharing (eg: process management, financial control, mobile working)
The ‘I’ in BIM
the SaaS (Software-as-a-Service) revolution
Web 2.0 (and 3.0)
Summary
PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA

Who am I?
worked in construction industry since 1987
in-house: Halcrow, Tarmac/Carillion, BIW
current/recent clients: BIW, Constructing Excellence, 4Projects, Incite, Slider Studio, tCn, Woobius
author of book on construction collaboration technologies (2005)
Wikipedian (2003), blogger (2005), Tweeter (2008)

Face-to-face
Written word
Hand drawings
Telephone
Telegram
Telex
Fax
CAD
Email
Groupware (eg: Lotus Notes)
File transfer protocol (FTP)
Websites
Intranets, enterprise portals
Video- and tele-conferencing
Extranets
Web-conferencing applications
File-sharing (P2P)
Instant messaging
Discussion forums
Wikis
Blogs
RSS
Social networking
Social search, tagging, sharing
Mashups: Mapping, time-lines, etc
Virtual worlds
Cloud computing PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA Web 2.0 BIM SaaS

Specs Drawings Minutes Programmes Cost plans correspondence etc Email Fax Courier Post (CD, paper) Traditionally… PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA

Traditional AEC collaboration: issues
Incompatible IT = unreadable data = heavy reliance on paper
Extensive – and expensive – production of paper
Email overload
No single version of ‘the truth’
‘ Islands’ of information
Poor security
Low transparency of information, opaque processes
No complete project record, no audit trail, risk of disputes/litigation
Low quantity/quality of information for FM or O&M purposes

Fewer interoperability issues
Less paper
Latest information available to all
Complete record of project
Full information audit trail
Single central repository of information
Greater re-use of information (eg: for H&S File, standards, tendering, defects mgmt, O&M, etc)
What does it look like…? So collaborate! PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA

Technology issues (1):
Standards
a la “Betamax or VHS”?
Interoperability
Cost
do we need new hardware/software (eg: CAD)?
new telecoms links?
printing costs pushed down supply chain?
clients might expect lower fees?
Training
Implementation

Technology issues (2):
Industry slow to adopt new technology
Legal status of electronic communication
Contractual relationships with technology provider
ASP service interruption or unforeseen termination
Preference for paper
Copyright, archive concerns
Suspicion/fear re web-based or web-enabled technologies
Security – hacking, viruses
Reliability – 24/7 access, backup
Too transparent (threat to old-style attitudes)
‘ Dot.com doubt’ – re ASP/SaaS/on-demand providers
Too many suppliers
Who will survive?

Mid 1990s first experiments with project websites
Late 1990s project websites used to host documents and drawings
2000 Dot.com boom … and bust!
2000-2002 internet faith low; slow growth for survivors
2003-2005 increased internet faith; more sustained growth;
web-based collaboration becoming normal
2008-2009 Recession and the rise of low-cost solutions
2010- Collaboration - so what? What next?

UK market UK AEC collaboration market - development PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA Market share Sophistication/functionality 4Projects Aconex BIW Asite Buzzsaw CTSpace Unit4 Cadweb Causeway ePIN ProjectWise Sarcophagus Woobius Union Square iSite Collabor8online CloudsUK StickyWorld

UK AEC collaboration market - development PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA

What are the benefits?
Market research conducted April-May 2006
User views (not vendor hype)

Net Average Drawing Approval times Base: 194 # of days 26% time saving on average overall PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA

Main benefits experienced in project management, communications and team working… Base: 272 PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA

Main benefits experienced in document management, storage and retrieval Base: 272 PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA

Main benefits experienced in hand-over, commissioning, operations and maintenance Base: 105 involved with this phase of projects PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA

96% feel they benefit from using the technology
Client preference for contractors who are willing to work with or have experience of the technology
Several benefits are widely accepted/associated with the technology (following seen as substantial by 80%+ of users):
Documents can be accessed 24/7
Project information available centrally
Less money spent on couriers/post
Less chance of losing important documents
Better audit trail

Strong commitment to a still evolving technology (it took 10+ years for CAD to become commonplace)
Vendors need to do more to overcome designers’ and sub-contractors’ reservations
time and cost savings were not ranked as the most important areas of differentiation – the key perceived benefits relate to better control, communication and collaboration
Perceived obstacles mainly relate to people and processes (eg: implementation, education/training issues), not technology

Construction collaboration technologies
People, processes (80%) and technology (20%)
Barriers to adoption:
Resistance to principle of collaborative working
Resistance to adoption of new technology
Overcoming resistance

How will we get there?

internet technologies EDMS, FTP, file-sharing, Web 1.0 BIM, Web 2.0, Web 3.0 PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA

Construction Collaboration Financial tools Business processes CAD/BIM vendors Generic collaboration tools Project management tools FM tools E-commerce Back office Mobile working Contracts Whole life costing Defects management SaaS UK AEC collaboration market - development PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA Compliance Knowledge management Web 2.0 BIM

Less about file storage/exchange
More about key business processes
Move beyond simple processes (eg: RFIs, change orders, transmittals, etc)
‘ Collaboration-plus’
Corporate standards (eg: standard designs, specs)
Health and safety management (eg: non-conformance reports)
Procurement (ie: e-tendering)
Project financial control
Quality control (defects/snagging – mobile solutions)
Contract change management
Facilities management support
Development of UK market: ‘collaboration-plus’ PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA

Shift from CAD to BIM
“ CAD helps people to draw. BIM helps people to construct.” (Richard Saxon, Ecobuild, February 2009)
“ BIM is not CAD. BIM was never meant to be CAD. CAD is a replacement for pen and paper, a documentation tool.” ( Pete Zyskowski , Cadalyst )
PROCESSES NEXT? PEOPLE AGENDA COLLABORATION 1.0 TECHNOLOGIES

PROCESSES NEXT? PEOPLE AGENDA COLLABORATION 1.0 TECHNOLOGIES http://shop.bsigroup.com/Browse-by-Sector/Building--Construction/Building-Information-Modelling/

Collaboration: to manage the ‘I’ in BIM, “the ins and outs of BIM” – the drawings, the workflows

“ We have commissioned a team drawn from BIM users across the industry, both clients and suppliers, and software developers, to prepare a route map that shows how we can make a progressive move to the routine use of BIM.
“ I am convinced that this is the way to unlock new ways of working that will reduce cost and add long-term value to the development and management of built assets in the public sector.”
PROCESSES NEXT? PEOPLE AGENDA COLLABORATION 1.0 TECHNOLOGIES Paul Morrell: bidders and contractors on future UK public building projects will use BIM.

What is Web 2.0?
the use of web technologies and web design to enhance creativity, information sharing, and, most notably, collaboration among users.
Not: one-way, a monologue, received-only
Two-way, conversational, participative, active

Discussion forums
Building
Constructing Excellence
Home pages
Static to configurable
iGoogle , Google Alerts
Wikis
Open - Wikipedia
Organisation - RIBApedia
Internal - Fielden Clegg Bradley
Blogs
Personal but work-related – eg: ExtranetEvolution.com
Corporate – eg: SaaStainability.com
Media tool – eg: Brickonomics
Micro-blogging – Twitter: personal , corporate , media
PROCESSES NEXT? PEOPLE AGENDA COLLABORATION 1.0 TECHNOLOGIES “ Wisdom of crowds”

RSS
Feed-readers (local or web-based: Newsgator , Google Reader , etc)
RSS publishing (from bloggers, media, corporate)
Social networking
From personal (MySpace, Bebo, Facebook) …
… to professional ( Facebook , LinkedIn , Ning)
Social search ( Wikia )
Social tagging and sharing ( Del.icio.us , Digg, etc)
Sharing:
Voice over IP – Skype
Calendar – Google Calendar
Slides – SlideShare; Photos – Flickr ; Video – YouTube
Stuff – Freecycle
Mashups: Mapping (Google Maps), time-lines ( Dipity )
Virtual worlds – eg: Second Life

internet technologies EDMS, FTP, file-sharing, Web 1.0 Web 2.0, BIM, Web 3.0 hardware & software static, office-based, internal mobile, SaaS, cloud computing PROCESSES NEXT? PEOPLE AGENDA COLLABORATION 1.0 TECHNOLOGIES

For example:
Woobius Eye – mobile, real-time
augmented reality, location-specific

internet technologies EDMS, FTP, file-sharing, Web 1.0 Web 2.0, BIM, Web 3.0 hardware & software static, office-based, internal mobile, SaaS PROCESSES NEXT? COLLABORATION 1.0 PEOPLE TECHNOLOGIES AGENDA industry attitudes contractual, price-driven collaborative, sharing, ‘ best value’ focus

People and processes (1): industry attitudes to collaboration
Conservative
Slow to change - inertia
Very fragmented – danger: preach to the converted only, while majority continue with old approaches
Focused on delivery , not ‘whole life’
People and processes (2): inter-organisation
Necessary evil or a strategic objective?
One project at a time or long-term relationships?
Contractual or collaborative attitude?
Own agenda or mutual objectives?
Management approach

People and processes (3): intra-organisation attitudes to collaboration
‘ Silo’ dwelling – department, region, profession
Corporate ladder – different agendas
Management – do managers …
Preach collaboration?
Practice collaboration?
Reward collaboration?
Intra-organisational collaborators probably better able to collaborate externally …
People and processes (4): individual
Age – older professionals more resistant?
Professional learning – traditional approaches
Experience – tried, trusted techniques
‘ Creative isolation’ – develop ideas then share?

internet technologies EDMS, FTP, file-sharing, Web 1.0 Web 2.0, BIM, Web 3.0 hardware & software static, office-based, internal mobile, SaaS PROCESSES NEXT? AGENDA industry attitudes contractual, price-driven collaborative, sharing, ‘ best value’ focus industry mindsets silo-based, anti-‘social’ open, ‘social’ COLLABORATION 1.0 PEOPLE TECHNOLOGIES

PROCESSES NEXT? AGENDA COLLABORATION 1.0 PEOPLE TECHNOLOGIES

For example:
‘ democratic design’
open-source

For example:
Embrace Gen Y
And start planning for Gen Z

PROCESSES NEXT? AGENDA processes & workflows paper-based, impersonal, ‘push’ model-based, personal, rich media, ‘pull’ COLLABORATION 1.0 PEOPLE TECHNOLOGIES

NEXT? AGENDA PROCESSES COLLABORATION 1.0 PEOPLE TECHNOLOGIES

For example:
video-sharing
slideshows
photos
virtual reality

NEXT? AGENDA processes & workflows paper-based, impersonal, ‘push’ model-based, personal, rich media, ‘pull’ supply chain structures fragmented, dis-enfranchised joined-up, integrated inclusive, end-to-end PROCESSES COLLABORATION 1.0 PEOPLE TECHNOLOGIES

Key research agenda (2008)
Collaborative prototyping to define and deliver client requirements
Efficient, seamless sharing of information across the built environment stakeholders
Ability to interact with real-time information regardless of physical location or timezone
Mass adoption and application of off-site manufacturing, automation and mechanisation processes
Well trained, well qualified workforce able to use the latest best practice technologies

industry time-frames short-term, design and construct long-term, design, build operate, re-use NEXT? AGENDA processes & workflows paper-based, impersonal, ‘push’ model-based, personal, rich media, ‘pull’ supply chain structures fragmented, dis-enfranchised joined-up, integrated inclusive, end-to-end PROCESSES COLLABORATION 1.0 PEOPLE TECHNOLOGIES

feasibility planning design construction handover Occupation, FM, O&M Whole life information Design IT Construction IT Handover IT Planning IT FM IT
interoperability
Re-use of existing information … and processes
Information as part of the asset NEXT? AGENDA PROCESSES COLLABORATION 1.0 PEOPLE TECHNOLOGIES

For example:
1 : 5 : 200
Be Valuable

industry attitudes contractual, price-driven collaborative, sharing, ‘ best value’ focus industry mindsets industry time-frames industry approaches silo-based, anti-‘social’ short-term, design and construct (new) build if possible open, ‘social’ long-term, design, build operate, re-use build if necessary and sustainable NEXT? AGENDA PROCESSES COLLABORATION 1.0 PEOPLE TECHNOLOGIES

UK Gov to focus on two aims:
co-ordinate low carbon policy
improve government’s return on its investment .
“… enormous potential …lies in more intelligent use of ICT … in improving communications, reducing or removing transaction costs, transforming the way that buildings are designed, creating more direct links between design and fabrication/assembly, removing the coordination errors that too often block productivity etc.” (Paul Morrell, UK chief construction adviser, December 2009)

Construction collaboration technologies survived the “dot.com doom”
Benefits of online collaboration are clear …
… yet overcoming resistance has more to do with changing culture (people and processes) than technology
UK market still buoyant, but generic collaborative technologies are spreading, and other vendors could look to expand footprint in AEC market
Collaboration vendors, customers and users therefore need to look
look beyond file-sharing (eg: process management, financial control, mobile working)
understand the SaaS (Software-as-a-Service) or On-Demand revolution
embrace BIM, embrace web 2.0
New business models will emerge in next 2-3 years
Summary NEXT? AGENDA PROCESSES COLLABORATION 1.0 PEOPLE TECHNOLOGIES

Next?
CADaaS – CAD as a Service
BIMaaS – BIM as a Service
But BIM will require changes, eg:
Procurement
Contracts
Insurance
Intellectual property
Rise of the tech-Nomad
The internet of things
Summary NEXT? AGENDA PROCESSES COLLABORATION 1.0 PEOPLE TECHNOLOGIES

Thank you Contact: Paul Wilkinson Blog: www.extranetevolution.com Email: [email_address] Tel: +44 (0)20 8858 1104 mob: 07788 445920 Twitter: @EEPaul

Construction Collaboration 2010

by pwcom.co.uk Ltd on Oct 19, 2010

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Construction Collaboration 2010 — Presentation Transcript