Matt May - ELS

Slide 1: MATTHEW E. MAY May 5, 008 ELEGANT SOLUTIONS Innovation At Every Level

Slide 2: 1,000,000

Slide 3: Elegance is chess, not checkers.

Slide 4: Innovation… must be defined for the everyman

Slide 5: Beware the Temptations

Slide 6: SAKICHITOYODA (1867-1930)

Slide 7: PERFECTION “18”

Slide 8: INGENUITY Change the work.

Slide 9: FIT Respect “the box”

Slide 10: There is nothing new here These principles are universal They must become discipline

Slide 11: Let Learning Lead

Slide 12: Learn to See

Slide 13: Design for Today

Slide 14: Think in Pictures

Slide 15: Capture the Intangible

Slide 16: Make Kaizen Mandatory

Slide 18: To be an innovative organization, you have to ask for innovation. You assemble a group of talented people who are eager to do new things and put them in an environment where innovation is expected. It’s that simple… Paul Cook (Raychem)

Slide 19: Warming Up

Slide 20: How can you hold 100 tons of water suspended in air without any visible means of support?

Slide 21: Move one stick to make a correct equation: XI + V = XI

Slide 22: Draw the following figure in one motion without lifting your pen/pencil off the paper:

Slide 23: Identify the pattern in the following letters: AEFHIKLMNT VWXYZBCD GJOPQRSU

Slide 24: What appears to be the problem… What appears to be the solution… Isn’t What appears to be impossible…

Slide 31: HERE’S YOUR PROBLEM! (based on a real case) • It’s 1990, before DVDs an auto- rewind VCRs. The corner video store has a problem: – 33% of customers don’t rewind; big source of dissatisfaction – Incentives, penalties, reminders, rewinders don’t budge the number • Your goals: – 100% customer rewind accountability (no store burden) – No additional burden on customer – Low-no cost (pennies on the tape) • Your best idea in 10 minutes!

Slide 32: What happened?

Slide 33: Leaping to solutions

Slide 34: Who Am I? A new chief executive, one of the youngest in his nation’s history, is being sworn into office on a cold, cloudy day in January. He was raised as a Catholic. He rose to his new position in part because of his vibrant charisma. He will play a crucial role in a military crisis facing his nation. His name will become legendary.

Slide 35: Blindspots

Slide 36: Blindspots are Real!

Slide 37: Filling In

Slide 38: Magic

Slide 39: SATISFICING

Slide 40: Blindspots, etc. Bed Pillow Rest Doze Awake Slumber Tired Snore Dream Nap Wake Peace Snooze Yawn Blanket Drowsy

Slide 41: Blindspots, etc. Which of these words was not on the list? Bed Wake Gasoline Sleep Doze

Slide 42: Magic

Slide 43: Run the Numbers

Slide 44: Not invented here

Slide 45: XI + I = X

Slide 46: Master the Tension

Slide 47: Downgrading

Slide 48: C O M P L I C A T I N

Slide 49: Leverage the Limits

Slide 50: Keep it lean…

Slide 51: …because there’s nothing elegant about excess.

Slide 52: Stifling

Slide 53: Beating the sins with I.D.E.A. loops

Slide 54: Investigate

Slide 55: Design

Slide 56: Execute

Slide 57: Adjust

Slide 59: There’s a way to do it better. Find it. Thomas Edison

Slide 60: Matt.May@verizon.net