PurposeFor participants to develop/increase yourunderstanding of:• The needs and concerns of people with epilepsy.• Commissioning and how local voluntary and community groups and other patient and public groups complement each other.• Ways to communicate effectively, using negotiating and persuasive communication skills.
Learning outcomesBy the end of the course you should be able to:• Communicate with confidence about the needs of people with epilepsy.• Have a good working knowledge of other long- term and/or neurological conditions that are similar to, or often co-exist with epilepsy.• Demonstrate understanding of the structures of the new NHS, particularly with reference to commissioning.
Learning outcomes• Describe the complementary roles and functions of local voluntary and community groups and other patient and public groups.• Identify practical ways you can influence commissioning to improve outcomes for people with epilepsy.• Show evidence of persuasive communication in oral or written communication.
Four stepsThere are four steps to achieve the outcomes:
Step 1Understanding commissioning in the newNHS• Group learning – face to face• Follow-up and development – individual e-learning with group sharing on the e-forum (the Learning Exchange)
Step 2Understanding epilepsy and other long-term/neurological conditions and how toget the message across• Group learning – face to face• Follow-up and embedding – individual e- learning with group sharing on the Learning Exchange
Step 3Practical ways of influencing• Group learning – webinar• Follow-up and development – individual e-learning with group sharing on the Learning Exchange
Step 4Personal action plan• Individual assignment- with group support on the Learning Exchange
Group learning agreement• Respect each other• Build trust• Respect confidentiality• Encourage each other• Give everyone a chance to speak• Be responsible for getting your needs met• Be willing to experiment