ResRequest

523 views

Published on

Online Reservations session at the 2013 E-Tourism Africa Summit by Jill Benette-Howes Co-founder of ResRequest

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
523
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
20
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

ResRequest

  1. 1. YOUR STOCK ONLINE availability | direct bookings | agent access | credit card payments
  2. 2. ResRequest footprint
  3. 3. AVAILABILITY IN AFRICA online access | automated synchronisation
  4. 4. BOOK ONLINE before you ask HOW, ask WHO AgentsDirect -Your site - Collaborate with others - Specialist agents - Online agents
  5. 5. DIRECT your site | collaborative sites
  6. 6. ONLINE SALES CYCLE social endorsement | evidence | transaction promotion proof site content purchase availability rates buy now your site
  7. 7. ONLINE SALES STRATEGY does my customer want to LOOK, or LOOKTO BOOK? • enquiry form • check rates & availability • book online • pay online • online shopping is not a new customer, it’s your evolved customer • think for your customer, think convenience, think efficiency OPTIONS WHY BOOK ONLINE?
  8. 8. • multi / single property availability • customised or white label forms • rates display • multi currency
  9. 9. Initiate Verify Pay $ CREDIT CARD PAYMENT PROCESS ONLINE PAYMENTS trust through social media | they believe you will fill any gaps
  10. 10. SITE COLLABORATION • hook the guest in your area • circuit availability & rates • booking forms
  11. 11. AGENTS specialist agents | e-agents
  12. 12. SPECIALIST AGENTS online | business efficiency Photographs courtesy of Governors’ Camps, The Bushcamp Company, MalaMala & Remote Africa Safaris.  • specialist agents are alive! • understand your business • want access to you
  13. 13. • their business has evolved • business efficiency is critical • online is a tool for them SPECIALIST AGENTS online | business efficiency
  14. 14. SPECIALIST AGENTS online | business efficiency • customise travel trade logins • agents tools for ease of trade
  15. 15. • travel trade logins • agreed rates displayed • multi property availability • controlled access rights RESREQUESTTRAVELTRADE
  16. 16. AGENTS electronic travel agents
  17. 17. STOCK DISTRIBUTION expand your business exponentially
  18. 18. your web site collaboration agents e-agents YOUR ONLINE STRATEGY Jill Bennett | www.resrequest.com | @ResRequest

×