www.e-government.geE-government development in Georgia ირაკლი გვენეტაძე
DATE EXCHANGE AGENCY 2• Elaboration of the respective standards of promotion of informational technologies (systems) development and coordination and implementation of joint state policy.• Establishment of joint system of electronic message exchange and increase of governance efficiency with informational technologies (systems).• Elaboration of informational technologies (systems) and informational security policy and promotion of its implementation.
Introduction 3 Reform Efficiency Transparency Time Cost Availability Accountability Best method of problem solution INFORMATIONAL TECHNOLOGIES
EXISTING SITUATION 4 • Property registration, E-abstract, • Netbooks for all first graders • Business Registry • Student Information System-ongoing; • Civil Registry • School National on-line exam • eID and e-signature • Automated case management system for court system; project is • Biometrical Passport decisive phase and system is being introduced in offices • Centralized criminal case management –is being introduced; • E-filing system in the Ministry of Finance of Georgia- 90 % of taxpayers are actively using this system; • e-Procurement; • Automation of tax and customs systems (the process is ongoing as reforms taking place in this direction require changes in business • e-Auction of the property under the state ownership; processes); • a-Auction of real estate of Tbilisi City • Case management system of Tax dispute Hall; resolution; • Automation project of Enforcement Bureau • Central data storage and reporting system; • a-Notary project; • Electronic Treasury project. e-Treasury • Electronic directory system for state newspaper and legislative • Cash register management automation project-planned for next base – Official Gazett; year; • Automation project of Social Subsidies Agency • Electronic system for writing out VAT • Real Time Gross Settlement System of National Bank • Investment Management System of National Bank invoices; • Core Banking System of National Bank • Automation of the Ministry of Internal Affairs; • Case management program for Ombudsman; • Chancellery automation project is being • Computerization of schools. Schools are implemented in all large ministries. equipped with computers and by the end of the this year all • Criminal case management system schools (2300) will be connected to internet; And many others...
E-Gov LEGISLATION 5 • e-Document and e-Signature law – 2007 • Law on creation of Data Exchange Agency • Law on Unified Information registry • Law on Information Security
GGN – Georgian Governmental Network 6 • Initiation of Project - 2006 • Contract was signed I September of 2007 • 100 Governmental offices was connected to end of 2007 • More then 500 governmental offices was connected in 2008 Government get connection thought Georgia without any investment and in 4 times chipper price
EXISTING SITUATION AND MAIN PROBLEMS 7 Limited budget Nonexistence of Shortage of qualified security personnel Nonexistence of Infrastructural standards expenses Incompatibility of data
“ARCHITECTURE” OF EL-GOVERNANCE SERVICES 8 იუსტიცისს ეკონომიკური განათლების სამინისტრო განვიტარების სამინისტრო CRA, NAPR სამინისტრო Se es s Se r ce Service vi c vi c r s vi vi r es Se r ce Se s s Se rvice ფინანსტა სამინისტრო, Services შინაგან საქმეთა Se შემოსავლების სამინისტრო rv i ce Services s ices Services სამსახური s s e es es se i ce Servic Servic vi c vi c v r rv Ser Se r Se Se Ser vic es Services Se es Se Ser es s rv i ce vic ic i ce vi c r es Serv rv vi c s Se r Se es სხვა ბიზნესი ბანკი მოქალაქე სამინისტროქბი
BASIC PRINCIPLES OF AGENCY MANAGEMENT 9 Facilitation of Information existing in the Public Registry service for the should not be inquired. population: “One window Inculcation of quality- and customer – oriented service in public and private principle” sector with integration of existing services. In case of non-response to the inquiry of a “Silence is citizen in defined period of time, the issue consent” is considered as upheld.
DATA EXCHANGE INFRASTRUCTURE 10 Ministry of Justice Response Ministry of Citizen Finance Bank Ministry of Education Data Exchange Agency Request Ministry of Business Health Request Response Ministry of Other Internal ministries Affairs
G3 HIGH-LEVEL INFRASTRUCTURE 11 External Systems Citizens and Businesses Government other users Employees Government Portal Government Gateway Payment Providers Government Back- End System Government Employees
G3 SYSTEM FUNCTIONING DESIGN 12 External Applications Submission application Portal e-Services Catalog e-Forms (not a part of GG delivery) SOAP WS Web GovTalk Web Services (SOAP) API Federation Interface HTTP POST Submission() Receiving module Monitoring Audit and SQL Identity provider Priority Services Notification engine Registration Transaction Known facts & & Admin Msgs Storages Enrolment Audit Messaging Submission logging log Routing Services Application Monitoring Audit and Integration Audit DIS log Internal Information System Communication to Receiving module
MAIN GOALS 13 Improvement of service of the type: government- government (G2G), Growth of efficiency of state Transparency of information government-business (G2B), expenses; and government-citizen (G2C); Promotion of activization of Information exchange Provision of quality and mutual cooperation efficiency; accuracy of existing data; between state structures; Facilitated procedures for delivery of information and Provision of confidentiality; Standard data; services to citizens and agencies; Provision of single security Compatibility with standards; international standards;
El-Governance 14 Receiving Information in Real Time Proper Planning Effective Distribution of Resources Health Care and of State Budget Social Secure Results Monitoring Self-Government Agriculture Data Exchange Agency Georgian Governmental Gateway Education System without Duplicate
G3 – INFRASTRUCTURE AND PLANS FOR FUTURE 15 Joint document exchange system Organization of electronic official correspondence warranted delivery system Citizen’s portal TradeNet – establishment of joint trade-related service system
Citizen’s Portal 16 Unified Automatized E-Governance State System Data Automatized Processing Statistical Data Medical Service Education Migration, Registration Property Demographic and other Personal Data CITIZEN Economic Activities State Development Social Condition Effective Public Planning and Policy Forecast
INFORMATION SECURITY AVAILABILITY INTEGRITY CONFIDENTIALITY false information network jamming intrusions information stealing system paralyzing
SPHERE OF RESPONSIBILITY Public sector + critical Defense infrastructure Secret information
INFORMATIONAL SECURITYIMPLEMENTATION MECHANISM Informational Cyber Security Security Policy CERT Georgia Increase of Increase of Network Reaction to Accessibility Standards Inculcation Audit self- self- monitoring incidents test consciousness consciousness
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