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Kutner & Carter
 

Kutner & Carter

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Together with Yoav Kutner (CTO), Jary Carter (CEO) founded Magecore to build the next e-commerce CRM turning customer data into gold: OroCRM. In this session, you are able to discuss with Jary and ...

Together with Yoav Kutner (CTO), Jary Carter (CEO) founded Magecore to build the next e-commerce CRM turning customer data into gold: OroCRM. In this session, you are able to discuss with Jary and Yoav what their ideas are for an e-commerce CRM and what features you would like to see in the next generation CRM that will be closely integrated with Magento.

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    Kutner & Carter Kutner & Carter Presentation Transcript

    • Jary CarterCo-Founder and CEO of OroCRM@JaryCarter
    • Real LifeChallenges
    • You need your customersmore than they need you!1
    • Customers have moreinformation and choices thanthey ever have.2
    • Technology doesn’talways play nicely.3
    • The only source ofsustainablecompetitiveadvantage:
    • Create a betterCustomerExperience.
    • Customer Interaction•  Discover•  Evaluate•  Buy•  Access•  Use•  Get Support•  Leave•  Re-Engage
    • 3 Levelsof CustomerExperience
    • 3 Levelsof CustomerExperienceMEETS NEEDS
    • 3 Levelsof CustomerExperienceMEETS NEEDSEASY
    • 3 Levelsof CustomerExperienceMEETS NEEDSEASYENJOYABLE
    • MarketingSales
    • MarketingSalesRelevant CustomerInteraction
    • MarketingSalesMulti-Channel view ofcustomers.
    • Flexibility - Match OroCRM to YOUR exact business process.
    • Dashboards and Reporting
    • Join the Cause!Join our Partner ProgramBecome a Beta Customer
    • Thank you for listening.http://www.orocrm.com@orocrm@jarycarter