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Cycle tourism in the Netherlands
Eric Nijland, director Netherlands Cycling Platform




            Edinburgh, 13th November 2012 – Cycling Scotland Conference
Content

 Introduction Netherlands Cycling Platform (Fietsplatform)

 Introduction cycle tourism in the Netherlands

 Focus on the route network in the Netherlands

 Focus on marketing/promotion

 Success factors (and threats)

 What’s in it for Scotland



 Cycle tourism in the Netherlands
 Eric Nijland, director Netherlands Cycling Platform
Cycle tourism in the Netherlands moving on
      Netherlands Cycling Platform (Fietsplatform)



                                                     3
Role and position



Cycling in NL: all day cycling   ⇔   recreational cycling/ cycle tourism




NL: lot of organisations are (more or less) involved with cycle tourism
Need of cooperation and coordination
Netherlands Cycling Platform - “umbrella-organisation” (since 1987)
Dutch name: “Fietsplatform”

                                                                           4
Tasks



1. Expertise and coordination
   centre for cycle tourism in NL

2. Working organisation for
   National cycle network
   (development, maintenance)

3. Working organisation for
   information/promotion
   ‘Nederland Fietsland’
   (= Cycling Holland)




                                    5
Goals



Sustainable top quality of the recreational cycling facilities in NL

More people active enjoying NL by cycling; more cycle trips
(market research: opportunities! innovation)

With less costs (more efficiency) more return on investment
(more use, more spending)




                                                                       6
Organisation (1)




   Public-private partnership, foundation
   Board: important organisations involved with cycling and tourism:




the 12 Dutch provinces    Dutch touring   Dutch cyclists’   Dutch cyclists’   Dutch cycling
                          club            union             touring union     industry
                                                            (sport cycling)


   & huge numbers of partners/partnerships:




                                                                                      7
Organisation (2)




Small staff (8 employees), lot of volunteers (150)




Budget: ± 2/3 public funding (provinces), 1/3 own resources

                                                              8
Cycle tourism in the Netherlands
Cycle tourism in the Netherlands
                 > facts & figures



Recreational use of the bicycle in NL (2011)

  50% of the Dutch people make recreational cycle tours

  ± 170 million recreational cycle trips (10 p.p.)

  ± 1 million cycle-holidays

  ± € 500 million spending during the cycle trips/tours
Cycle tourism in the Netherlands
                > facts & figures



Recreational use of the bicycle in NL
  Popular because:

                                            given   created
         Attractive landscape (flat!)        X        ??
         Lot of good infrastructure          X        X
         Good signposting                             X
         Nice cycle routes/networks                   X
         Good accommodation and service               X
         Further product development                  X
         Lot of information and promotion             X

                                                 some ‘postcards’
                                                 to illustrate >>>>
Attractive landscape
attractive cities, huge variety




                                  12
Many quiet roads
dikes, farmer roads; attractive for cycling!




                                               13
Many cycle paths (‘fietspaden’)
if necessary: in case of safety, comfort or missing links




                                                            14
Specific infrastructure
bridges, tunnels and ferries




                               15
Signposting for cyclists
(red or green: destination or touristic routes)




                                                  16
Cycle routes/networks
(= selection existing possibilities)
Accommodation & service
(addresses to stop for food, drink, overnight stay)




                                                      18
coordinated by Fietsplatform:
Label for attractive bike stops
    (Bed & Bike ... & Beer?)

     + 1.000 Cyclists Welcome addresses
 1 label instead of several regional initiatives!
      Connected with international labels
                                                    19
Service
(re)charging e-bikes, rental, repair, transport




                                                  20
Further product development
route planners, Gps tours, packages




                                      21
Information & promotion
Internet, folders, VVV, ANWB




                               22
Cycle tourism in the Netherlands – routes/ route networks
3 types of routes/ route networks:




National network       Regional networks     Thematic round tours




                                                               24
National network (LF-routes)




                   Heerenveen




                                25
National network (LF-routes)



• Network of 25 long-distance routes
 (LF1 Noordzeeroute, LF2 Stedenroute etc.)

• 1st target group: cycle holidays

• Completely signposted in two directions

• International connections (EuroVelo)

• Fietsplatform: coordination/ promotion




                                             4.500 km route
                                             (existing paths/roads)



                                                                      26
National network (LF-routes) → neighbouring countries/ international routes




                                                                     27
National network (LF-routes) → neighbouring countries/ international routes




• 25 LF-routes vormen netwerk; 4.500 km

• gebruik: lange-afstand (fietsvakanties)

• aansluiting buurlanden en Europese routes

• Fietsplatform: realisatie   →   beheer/promotie




                                                                     28
National network (LF-routes) → neighbouring countries/ international routes




• 25 LF-routes vormen netwerk; 4.500 km

• gebruik: lange-afstand (fietsvakanties)

• aansluiting buurlanden en Europese routes

• Fietsplatform: realisatie   →   beheer/promotie




                                                                     29
Regional networks (junction networks)




                  Heerenveen




                                        30
Regional networks (junction networks)                        http://vimeo.com/20782857




• Numbered junctions (choosing points);
  signposting from junction to junction

• 1st target group: daytrips

• Synchronised with national network

• Initiative: regions/provinces

• Fietsplatform: system coordination &
  national promotion




                                          30.000 km route;
                                          7.500 junctions



                                                                                31
Thematic round tours



• 1st target group: also daytrips

• Solitary, short thematic routes

• ± 250 signposted

• Lot of publications




                                    32
National network and regional networks together:


•   30.000 km signposted route to plan your own trip
    (long/short distance)

•   Taking over the role of signposted thematic round tours
    (example: Forest route, follow 18>25>27>61>38>18)

•   Strong basis for promotion: complete, uniform, flexible




                                                              33
National network and regional networks together:


Ideal basis for route planner!




                                                   34
Cycle tourism in the Netherlands – marketing/promotion
Holland promotion
                                        “Visit Holland”
                            (also because of the possibilities to
                                   discover Holland by bike)




      Regional promotion                                  Promotion Cycling Holland
   “Visit the province of Zeeland,                               “Discover Holland,
       Utrecht, Friesland etc.!”                                    go cycling”
(also because of the cycling facilities;                  (these are the possibilities: ……)
   these are the possibilities: ……)


                                                                                          36
37
Cycling Holland
•   Website nederlandfietsland.nl (= portal cycle tourism holland)
Cycle tourism in the Netherlands – success factors (and threats)
Success factor 1: investing in quality (landscape/paths/routes)
Threat in NL: barriers!
    Connection city – nature
    Access rural area under pressure




Threat in NL: maintenance
long tradition in NL …
                … is not always a benefit!




                                             43
National network and regional networks together:


•   Strong basis for promotion: complete, uniform, flexible


    but ...

    •   to develop a network is 1, to maintain it is 2!

    •   network is as strong as the weakest part!

              Good, sustainable quality is a must!




                                                              44
Quality management




 120 contractpartners maintenance signing   50 regions, 3.500 km administrative borders
                                                                                45
Quality management – core business Fietsplatform




  Network management national network       System management regional networks

   • Contracts for maintenance signing          • Help solving problems connections

        • Control with volunteers                 • Stimulate good maintenance

   • Protect network quality (barriers!)        • Help protecting network quality

                                           • Stimulate efficient, sustainable solutions

               Instrument: national route databank (GIS)




                                                                                46
Quality management – core business Fietsplatform




             Instrument: national route databank (GIS)




                                                         47
Quality management – core business Fietsplatform




                Application: alert system signposting


                                                        48
Quality management – core business Fietsplatform




                                                   Principle:

                                                      Cyclists report a problem,
                                                      alert system leads it
                                                      automatically to the right
                                                      authority
                                  Alert system
                                 route networks
                                                      Predefined response boxes

                                                      National & regional routes

                                                      Online and mobile (app)

                                                      Own website/ free widgets




                                                                         49
Success factor 2: investing in quality (accommodation & service)
Success factor 3: investing in good information/ promotion
                   + market research (defining target groups)




                                                           51
Threat in NL: too much information, individual approach




                                                          52
Promoting                                         checklist for success
outdoor recreation/ cycle
tourism



                             marketing/
                             information

                      further product development
                      accommodation and service
           quality




                                                            quality
                            routes/networks
                        access (infrastructure)


                     basis: attractive landscape
Success factor 4: investing in cooperation




                        Cooperation:

                           Between organisations who are
                           responsible for specific subjects
                           (landscape, infrastructure, routes,
                           accommodation, service etc.)

                           Between national and regional
                           tourist boards (region promotion)
                           and cycling promotion organisations

                           Between cycling organisations
                           (more efficiency)




                                                           54
What’s in it for Scotland:

  Scotland is a strong brand; Cycling
  Scotland too

  Landscape is an opportunity, not a
  threat (see Switzerland!)

  Success factor: work together (1+1=3)
  (see the Netherlands, see Switzerland)

  Focus on development Scottish network
  of routes and service. Focus on
  sustainable quality (not quantity) – also
  easier to promote!

  Focus on clever marketing: define your
  target groups, present solid info, both
  on Scottish level as on regional level

                                              55
56

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Eric nijland

  • 1. Cycle tourism in the Netherlands Eric Nijland, director Netherlands Cycling Platform Edinburgh, 13th November 2012 – Cycling Scotland Conference
  • 2. Content Introduction Netherlands Cycling Platform (Fietsplatform) Introduction cycle tourism in the Netherlands Focus on the route network in the Netherlands Focus on marketing/promotion Success factors (and threats) What’s in it for Scotland Cycle tourism in the Netherlands Eric Nijland, director Netherlands Cycling Platform
  • 3. Cycle tourism in the Netherlands moving on Netherlands Cycling Platform (Fietsplatform) 3
  • 4. Role and position Cycling in NL: all day cycling ⇔ recreational cycling/ cycle tourism NL: lot of organisations are (more or less) involved with cycle tourism Need of cooperation and coordination Netherlands Cycling Platform - “umbrella-organisation” (since 1987) Dutch name: “Fietsplatform” 4
  • 5. Tasks 1. Expertise and coordination centre for cycle tourism in NL 2. Working organisation for National cycle network (development, maintenance) 3. Working organisation for information/promotion ‘Nederland Fietsland’ (= Cycling Holland) 5
  • 6. Goals Sustainable top quality of the recreational cycling facilities in NL More people active enjoying NL by cycling; more cycle trips (market research: opportunities! innovation) With less costs (more efficiency) more return on investment (more use, more spending) 6
  • 7. Organisation (1) Public-private partnership, foundation Board: important organisations involved with cycling and tourism: the 12 Dutch provinces Dutch touring Dutch cyclists’ Dutch cyclists’ Dutch cycling club union touring union industry (sport cycling) & huge numbers of partners/partnerships: 7
  • 8. Organisation (2) Small staff (8 employees), lot of volunteers (150) Budget: ± 2/3 public funding (provinces), 1/3 own resources 8
  • 9. Cycle tourism in the Netherlands
  • 10. Cycle tourism in the Netherlands > facts & figures Recreational use of the bicycle in NL (2011) 50% of the Dutch people make recreational cycle tours ± 170 million recreational cycle trips (10 p.p.) ± 1 million cycle-holidays ± € 500 million spending during the cycle trips/tours
  • 11. Cycle tourism in the Netherlands > facts & figures Recreational use of the bicycle in NL Popular because: given created Attractive landscape (flat!) X ?? Lot of good infrastructure X X Good signposting X Nice cycle routes/networks X Good accommodation and service X Further product development X Lot of information and promotion X some ‘postcards’ to illustrate >>>>
  • 13. Many quiet roads dikes, farmer roads; attractive for cycling! 13
  • 14. Many cycle paths (‘fietspaden’) if necessary: in case of safety, comfort or missing links 14
  • 16. Signposting for cyclists (red or green: destination or touristic routes) 16
  • 17. Cycle routes/networks (= selection existing possibilities)
  • 18. Accommodation & service (addresses to stop for food, drink, overnight stay) 18
  • 19. coordinated by Fietsplatform: Label for attractive bike stops (Bed & Bike ... & Beer?) + 1.000 Cyclists Welcome addresses 1 label instead of several regional initiatives! Connected with international labels 19
  • 21. Further product development route planners, Gps tours, packages 21
  • 22. Information & promotion Internet, folders, VVV, ANWB 22
  • 23. Cycle tourism in the Netherlands – routes/ route networks
  • 24. 3 types of routes/ route networks: National network Regional networks Thematic round tours 24
  • 26. National network (LF-routes) • Network of 25 long-distance routes (LF1 Noordzeeroute, LF2 Stedenroute etc.) • 1st target group: cycle holidays • Completely signposted in two directions • International connections (EuroVelo) • Fietsplatform: coordination/ promotion 4.500 km route (existing paths/roads) 26
  • 27. National network (LF-routes) → neighbouring countries/ international routes 27
  • 28. National network (LF-routes) → neighbouring countries/ international routes • 25 LF-routes vormen netwerk; 4.500 km • gebruik: lange-afstand (fietsvakanties) • aansluiting buurlanden en Europese routes • Fietsplatform: realisatie → beheer/promotie 28
  • 29. National network (LF-routes) → neighbouring countries/ international routes • 25 LF-routes vormen netwerk; 4.500 km • gebruik: lange-afstand (fietsvakanties) • aansluiting buurlanden en Europese routes • Fietsplatform: realisatie → beheer/promotie 29
  • 30. Regional networks (junction networks) Heerenveen 30
  • 31. Regional networks (junction networks) http://vimeo.com/20782857 • Numbered junctions (choosing points); signposting from junction to junction • 1st target group: daytrips • Synchronised with national network • Initiative: regions/provinces • Fietsplatform: system coordination & national promotion 30.000 km route; 7.500 junctions 31
  • 32. Thematic round tours • 1st target group: also daytrips • Solitary, short thematic routes • ± 250 signposted • Lot of publications 32
  • 33. National network and regional networks together: • 30.000 km signposted route to plan your own trip (long/short distance) • Taking over the role of signposted thematic round tours (example: Forest route, follow 18>25>27>61>38>18) • Strong basis for promotion: complete, uniform, flexible 33
  • 34. National network and regional networks together: Ideal basis for route planner! 34
  • 35. Cycle tourism in the Netherlands – marketing/promotion
  • 36. Holland promotion “Visit Holland” (also because of the possibilities to discover Holland by bike) Regional promotion Promotion Cycling Holland “Visit the province of Zeeland, “Discover Holland, Utrecht, Friesland etc.!” go cycling” (also because of the cycling facilities; (these are the possibilities: ……) these are the possibilities: ……) 36
  • 37. 37
  • 39. Website nederlandfietsland.nl (= portal cycle tourism holland)
  • 40. Cycle tourism in the Netherlands – success factors (and threats)
  • 41. Success factor 1: investing in quality (landscape/paths/routes)
  • 42. Threat in NL: barriers! Connection city – nature Access rural area under pressure Threat in NL: maintenance
  • 43. long tradition in NL … … is not always a benefit! 43
  • 44. National network and regional networks together: • Strong basis for promotion: complete, uniform, flexible but ... • to develop a network is 1, to maintain it is 2! • network is as strong as the weakest part! Good, sustainable quality is a must! 44
  • 45. Quality management 120 contractpartners maintenance signing 50 regions, 3.500 km administrative borders 45
  • 46. Quality management – core business Fietsplatform Network management national network System management regional networks • Contracts for maintenance signing • Help solving problems connections • Control with volunteers • Stimulate good maintenance • Protect network quality (barriers!) • Help protecting network quality • Stimulate efficient, sustainable solutions Instrument: national route databank (GIS) 46
  • 47. Quality management – core business Fietsplatform Instrument: national route databank (GIS) 47
  • 48. Quality management – core business Fietsplatform Application: alert system signposting 48
  • 49. Quality management – core business Fietsplatform Principle: Cyclists report a problem, alert system leads it automatically to the right authority Alert system route networks Predefined response boxes National & regional routes Online and mobile (app) Own website/ free widgets 49
  • 50. Success factor 2: investing in quality (accommodation & service)
  • 51. Success factor 3: investing in good information/ promotion + market research (defining target groups) 51
  • 52. Threat in NL: too much information, individual approach 52
  • 53. Promoting checklist for success outdoor recreation/ cycle tourism marketing/ information further product development accommodation and service quality quality routes/networks access (infrastructure) basis: attractive landscape
  • 54. Success factor 4: investing in cooperation Cooperation: Between organisations who are responsible for specific subjects (landscape, infrastructure, routes, accommodation, service etc.) Between national and regional tourist boards (region promotion) and cycling promotion organisations Between cycling organisations (more efficiency) 54
  • 55. What’s in it for Scotland: Scotland is a strong brand; Cycling Scotland too Landscape is an opportunity, not a threat (see Switzerland!) Success factor: work together (1+1=3) (see the Netherlands, see Switzerland) Focus on development Scottish network of routes and service. Focus on sustainable quality (not quantity) – also easier to promote! Focus on clever marketing: define your target groups, present solid info, both on Scottish level as on regional level 55
  • 56. 56