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2012-2013 Career Guide


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Duke University Career Guide 2012-2013

Duke University Career Guide 2012-2013

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  • 1. Career Guide Uncover what drives you D i s c ov e r opportunities Test your strengths & interests in the wo r l d Learn to communicate p e rs u a s i v e l yImagine the possibilitiesCareer Center | Student Affairs | Duke University 1
  • 2. Local and Long Distance Residential and Commercial Free Estimates and Low Rates Packing Materials and BoxesPutnam Associates invites you to explore Climate Controlled Storagenew opportunities at the following events: Deep Learning... September 12, 2012 919.419.1059 NCUC C-726 ICCMC315111C Career Fair at The Bryan Center Dynamic Growth... September 20, 2012 Need Some Gently Used Furniture? Info Session at 5:00pm Team Environment... Visit the TROSA Furniture Store in Von Canon A 313 Foster St., Durham 919.419.1059 On Campus Interviews* Great Future. October 1, 2012 *Please drop your resume on the TROSA is a nonprofit organization that helps Career Center Website substance abusers change their lives. by September 17, 2012 programming. Thank you! Our businesses help support our p perspective Bank of America Merrill Lynch is proud to support Duke University. You always look at the world a little differently. Challenge the norm. Ask the hard questions.That is why you’ve been so successful. It’s that unique thinking we look for at Bank of America Merrill Lynch. Set opportunity in motion. © 2012 Bank of America Corporation. All rights reserved. US00209A
  • 3. What you will find here . . .INDEX Career Guide 2012-2013 5 5 6 8 9 10-13 10 It is Your Career How to Use This Guide About the Career Center The Career Development Process Your Board of Advisors SELF-INQUIRY Assess your Values, Skills, Interests, and Personality 12 Review your Experience 12 Next Steps and Selected Resources 13 Making Career Decisions 14-17 EXPLORATION 14 Read 14 Talk 15 Do 15 The Graduate School Option 16 Next Steps and Selected Resources 17 Making the Most of the Experience Buffet The Career Guide is 18-21 EXPERIENCE ACQUISITION 18 Think Differently About Experiencepublished annually by the 19 Internships 19 Consider Professional Fellowships Duke University 20 Next Steps and Selected Resources Career Center 21 Nine Domains to Find Your Fit within theDivision of Student Affairs. 22-41 SEARCH SKILLS AND STRATEGIES 22 Are You Search Savvy 24 Professional Networking Copyright ©2012 25 Managing Your Online Reputation 26 Top Search Strategies Duke University 28 Connect with Employers 30 Resume All rights reserved 32 Resume Samples 34 Cover Letter 37 Interviewing 41 Next Steps and Selected Resources 43 Where to go from here 3
  • 4. Daiichi Sankyo, Inc., headquartered in Parsippany, New Jersey, is the U.S. subsidiary of Daiichi Sankyo Co., Ltd., a global leader in pharmaceutical innovation since 1899. Building on our experience in hypertension, antiplatelet and anticoagulation therapies, we are excited to be expanding into other important areas such as oncology, where significant unmet medical needs remain. We have created an exceptional working environment that values and rewards individual contributions, but also believe in the power of collaboration. With the fundamental belief that each employee helps shape our success, we are dedicated to the discovery, development and commercialization of innovative medicines that improve the lives of patients throughout the world. Find out more about opportunities with Daiichi Sankyo, Inc. at WWW.DSICAREERS.COM Daiichi Sankyo, Inc. is an Equal Opportunity Employer.4
  • 5. IT IS YOUR CAREER Your curiosity and abilities have been great assets. We know that your many interests coupled with a record of achievement in many arenas can render the career decision-making process somewhat challenging. Sometimes you might feel as if it is difficult to create goals when the options are seemingly limitless. At other times, you may feel there are not enough opportunities to satisfy all of your interests. Or perhaps you feel confident about your next step and want support in getting there. While at Duke, you will encounter each of these scenarios, sometimes all in the same day! We invite you to use all of the Career Center resources in your work to identify and make sense of all choices that interest you. Use them to take control of defining and developing a variety of options now and into the future. We at the Career Center recognize that “career” is more than the collection of your degrees, occupations, and proudest achievements. We believe that it is holistic and dynamic. It is the unique integration of a growing range of experiences, shifting influences, accumulation of decisions, and deepening and discarded commitments. You are growing into your career with every experience and all that you learn—about work and about yourself.HOW TO USE THIS GUIDE We recognize that you are coming to this guide with a point of view and set of experiences that are uniquely yours. Whether you’re looking for a path or already on one, use this guide as a jumping-off point from wherever you are to wherever you’d like to be. Whether it’s a campus job, research role, internship, fellowship, full-time or volunteer position, or any of a multitude of opportunities available to you, the advice in this guide applies. Be sure, however, to look beyond the guide. We’ve written this to motivate, inspire, and get you STARTED. Turn the page to learn more about the wealth of additional resources that we encourage you to utilize. CAREER GUIDE // 5 5
  • 6. aBout t [ [ Welcome from We’re Here the to Help! Director Smith Warehouse W elcome to the next stage in Career Counseling your career Call us or stop by to schedule an appointment development with a counselor. Use your first appointment to process. The introduce yourself and come up with a plan to meet your needs. Schedule online.fact that you are reading this introductory letter implies that ( are serious about getting on with your professionaldevelopment and that you are ready to take a series of Drop-In Advisingintentional steps to get there. I hope the Career Guide No appointment necessary. Use this convenientserves as a valuable resource and that you will use it as a resource for all of your time-sensitive needs.portal to access other campus resources available to you. Expect to spend 10-15 minutes weekday afternoons with an advisor for your specific questions.One of the most harmful career myths you will encounterduring your time at Duke is that there are three or four Workshops“best ways to launch a career.” Not only is this not true, it We will host virtual guests and events in additionhas never been true. to traditional presentations in person. Throughout the year, workshops will include a wide variety ofOur primary assumption is that all Duke students, topics, featuring an interesting range of guests.undergraduate and graduate, are among the most diverselyinterested and diversely able in the world. We don’t assume Career Center Library Browse our collection of reference materials andyou need assistance figuring out what you are interested books for inspiration or help in preparation. Mostin but rather, which of your interests, abilities, academic items can be checked out.strengths, and values you will combine and pursue after Monday – Friday, 9am-5pmDuke. Today’s global marketplace can make those choicesdifficult and exciting. On-Campus Interviews Meet with employers who come to campus to hire interns or full-time staff. Use your eRecruitingI say all of this at the beginning of the Career Guide to get account to apply for opportunities and scheduleyou to read further, and to encourage you to use the Guide interviews as they become a transition point to a more active engagement with theresources of the Career Center. WM West Club Blvd ain S t HAt the Career Center, we work at the intersection of dreams 147 ill sb Ninth St or ou ghand reality and you can find us in Smith Warehouse—see Broad St Rd Buchanan Blvdyou there soon. Erwin Rd 01 W Ma 15-5 duke in St Anderson St university Smith Ave Warehouse tBill Wright-Swadel Swif Ca Rd me ity ro rs nB ive UnFannie Mitchell Executive Director lvd Du keDuke University Career Center6
  • 7. t the Career Center You are invited to take advantage of the full range of resources available to you from the moment you arrive at Duke until after you leave. In fact, we encourage it! Having no sense of what to do next is the perfect reason to introduce yourself. Let us be a partner in your exploration and decision-making process. around Campus online Workshops and Drop-In The Career Center Website Advising Come to You In-depth tips, strategies, and resources are Duke University available on the website, and we’re always We don’t spend all of our time at the Career Center. We schedule presentations and creating more. Career Center meetings all over campus. ( Open All Year Monday-Friday Information Sessions Subscriptions and Databases We sponsor and host a wide variety of tools 9am-5pm Attend presentations hosted by many types of organizations to learn more about them and and databases available to Duke students. opportunities available to you. See the Next Steps portion of each section of this guide for specific recommendations. Smith Warehouse For a comprehensive overview, visit Online Bay 5 Events Tools & Resources on our website. We bring many guests to Duke, often with the Second Floor help of fantastic campus partners. Some of our annual events include: Social Media Fannie Mitchell Expert in Residence Program Like the Career Center Facebook 114 S. Buchanan Blvd. - knowledgeable professionals share their Page to learn about events at expertise and advice with you Duke, see our favorite career- Box 90950 Career Fairs – Employers who are looking to related articles, see the week’s Durham, NC 27708 featured opportunity, and more. hire for internships and full-time opportunities attend to meet face to face with students. (919) 660-1050 The Fannie Mitchell event in late January or Follow our Twitter account early February – Many Duke alums return to where we share all of our events, career-student@ campus to discuss their careers and decisions career-related articles, and an occasional live-tweet of a panel made along the way. We sponsor this event in partnership with the Duke Alumni Association. or presentation. Duke Arts Festival – Meet and learn from alums Subscribe to our in arts, media, and entertainment and have an We filter the web so that you Career News newsletter opportunity to showcase your own talents. We don’t have to. View links that we’ve saved and sorted by topic for weekly updates. plan this event in partnership with the Duke Alumni Association and Office of the Vice Provost in our Delicious account. Manage your email for the Arts. subscriptions within Diversity Networking Dinner and Diversity Subscribe to our YouTube account to be notified when “Administration” in Forum - Employers committed to hiring a diverse staff attend these annual events to meet we post videos of guests we’ve eRecruiting. Duke students in a conversational setting. invited to campus or advice from your peers. Our library is always growing. Presentations By Request Our Event calendar is Visit our website to request a workshop. We We maintain a library of always available on our bring a variety of presentations and discussions programs at Duke’s ITunesU website under “Events.” to your organization, residence hall, or group of site. Download a lecture or friends. If you can gather a crowd, we’ll join you! presentation to listen or view on the go. CAREER GUIDE // 7 7
  • 8. [ The Career Development Process [ B elieve it or not, you already know a lot discovery is what is fun! You will continually about yourself and your career. Your use your past experiences to identify new career is something you build every day insights, new options, and new steps. with the habits you establish and break, ideas you explore, people you meet, You already bring a set of your own and decisions you make. All of your life preferences and life experiences to this experiences provide you with process of continual learning and insight into your unique decision-making. Uncover preferences. The key what drives you, discover to making satisfying opportunities, test your life choices is being strengths and interests in aware of the things the world, and learn to you already know communicate persuasively. about yourself and the Being fully engaged in ALL world, and using this aspects of the cycle gives you acquired insight when ownership and control over that faced with an opportunity or which comes next for you. crossroads. Is this hard work? Yes. Is it worth it? You can expect to cycle through a process Absolutely. The Career Center works with of learning about yourself again and again you to make sense of the unknown or to take during your time at Duke, and also the steps toward your goals with success. We are entirety of your career and life. The endless your partners in all steps of this process.8
  • 9. Your Board of AdvisorsAs you learn and build your career path, meeting new people and “enlisting”them to your personal Board of Advisors is a key strategy for success. Thinkabout the many people who have had (or could have!) a positive influence inyour life.Look into the future and consider whom you might strategically seek out toadd to your board, in addition to staying in touch with those you already know. Every person youencounter over time gets to see a different piece of you at your best (and possibly worst) andcan be called upon for insights into significant aspects of who you have been and who you are Here are somebecoming. suggestions for insight youBuild and use your Board of Advisors to learn about yourself and to imagine and discover YOUR could gain:possibilities. The benefits could include: • Feedback on habits, patterns, and strengths that you haven’t noticed about yourself • Advice on steps to take, people to meet, and resources or strategies to consider Family—know you • Insight into how your advisors have made decisions in the past and what other options deeply and over time they considered • Inside information about what a typical day is like Friends—see where • Suggestions for opportunities that might excite you you thrive and struggleEnlist a supervisor Professors—have insight into yourYour supervisors are great advisors, even when you no longer work at the organization. Many will suggest you stay in touch, or you could ask if they are open to the possibility. academic mindStaying in touch doesn’t mean having to request something every time you talk. If you come across Coaches—challenge information or do something that might be interesting to the person, share it! The you to overcome sentiment, “thinking of you”, goes a long way and can be a great reason to send an email or pick up the phone. obstaclesHere are some great updates to share. Advisors—contributeI thought of you when: to your decision-making • I learned something in class. process • I saw something in the news. • I used something I learned when working with you. • I followed your advice. Community • I mentioned you (or your organization) to someone. Leaders—see your passions engagedEnlist a professor Peers—have workedFind something you’re genuinely curious about as a reason to talk. People, even professors (!), tend alongside youto be flattered when others express interest in something that is important to them.You can use the words, “I’m trying to understand…” as a way to start these conversations. Supervisors—haveSome other examples might include: had to give you • You mentioned… in your lecture. I’m trying to better understand how this connects to… constructive feedback • We worked on… in the problem set. I’m trying to understand why this technique is preferred over… Duke Alums—have a • Being a professor seems interesting to me. I’m trying to better understand what it is like. • Can you tell me about what you do? How you decided to do this? What else you have common experience considered? Who you work with? • This topic is very interesting to me. I’m trying to better understand the ways that it connects to opportunities outside of academic work. Do you know about this or anyone who might? • I learned a bit about your research and am intrigued by… Can you tell me more about… 9
  • 10. SSELF-INQUIRY E Values Interests L F Personality Skills I N Uncover What Drives You Through a process of self-inquiry, you will gain insight into your values, interests, skills, personality, and what you have learned from unique experiences. These are the critical data that will drive your career planning and development. Q Self-Inquiry is not a one-time event. It is the best way to start thinking about your career and a place to return when contemplating transitions and significant decisions about your career. As you grow and change with new experiences and exposure to new ideas, U you will return to this process many times. The more aligned your career decisions are with who you know yourself to be, the more likely you will feel fulfilled and successful. Benefits of Self-Inquiry I You will make well-informed decisions to set yourself up for the outcomes that matter to you throughout your career. You will better articulate your strengths and interests to others who can offer valuable R guidance, connections, and opportunities. Assess your Values, Skills, Interests, and Personality Values, skills, interests, and personality are lenses through which you can look at your Y life experience. Each is a different view into you. Use these viewpoints to identify patterns that naturally emerge through the choices you make. The exercises on the following page can help you get started. A career counselor can help you interpret and learn from your responses. Remember! This is only a starting point. Look beyond the guide to other Career Center resources for more.10
  • 11. Explore Your Values Inventory Your SkillsValues are the principles that we find importantand influence the way we live our daily lives. Your skills are the abilities that you possess. Skills are developed and improved with practice and overOur identification with specific values tends not time, though they can be influenced by a natural knack or unique talent. Communicating your skills into grow or diminish instantly or dramatically but a way that builds confidence requires that you give evidence of your past exposure and success.evolve over time. Exercise: Using the list below for inspiration, come up with ten skills that describe your currentExercise: Rank the list of values below in strengths. Next, come up with ten that describe those you expect will be important in your fields oforder of importance for you. Use the blanks to interest. How do they compare? Note overlaps as well as gaps.incorporate values beyond what is included here. Communicating Clearly __________________________ ______________________________Variety Managing a Project __________________________ ______________________________Loyalty Collaborating towards a Goal __________________________ ______________________________Fun Writing Persuasively __________________________ ______________________________Structure____Influence Learning Quickly __________________________ ______________________________Recognition Researching Thoroughly __________________________ ______________________________Creativity Innovating __________________________ ______________________________Financial Compensation Compiling a Budget __________________________ ______________________________Job Security Balancing Priorities __________________________ ______________________________Having Visible Impact ____Intellectual Stimulation____Colleague Relationships____Independence____Being an Expert____Respect Assess Your Personality____Taking Risks Your personality is unique to you and includes inherent traits as well as____Relationships habits that you’ve acquired over time in realms like gathering information,____Learning making decisions, and relating to others. Better understanding____ ___________________________ characteristics of your personality can help you to articulate the____ ___________________________ circumstances under which you thrive, or natural strengths that you can____ ___________________________ utilize, regardless of your environment. Identify Your Interests Exercise: Describe yourself at your best and most natural in response to these prompts. Interests run the range from a passing curiosity to something with consistent and lifelong appeal. Your interests can include your passions, hobbies, and What energizes you? _ _____________________________________________ curiosities. Your career can evolve to include the interests that you have not yet pursued as much as those to which you are already committed. _________________________________________________________________ _________________________________________________________________ Exercise: Psychologist John Holland identified these six areas of occupational interest. Rank this list from the most to least descriptive of the patterns in your interests. How do you gather information? ____________________________________ _________________________________________________________________ ______ Realistic Practical: Enjoy practical and physical; engage with tools, machines, and gadgets _________________________________________________________________ ______ Investigative Analytical: Enjoy gathering information and What guides your decisions?________________________________________ analysis; appreciates intellectual activities _________________________________________________________________ ______ Artistic Creative: Enjoy aesthetics and self- _________________________________________________________________ expression; favor unstructured environments ______ Social Connected: Enjoy helping, training, and What approaches do you use to conduct your life?_ ___________________ _ counseling; thrive side-by-side with others _________________________________________________________________ ______ Enterprising Influential: Enjoy persuasion and managing; _________________________________________________________________ prefer to lead ______ Conventional Systematic: Enjoy details and accuracy; comfortable within a chain of command 11 11
  • 12. Review your Experience REVIEW W ith a little distance (or a lot!) from the collection of your past activities, you can continue to discern the patterns and designs that make up the mosaic of your life’s experiences. And while distance certainly comes with time, you can put some space between yourself and an ongoing experience through active, ongoing reflection, e.g., journaling. To get started, make a list of memorable experiences. Include experiences you consider rewarding as well as those you consider disappointing. Make room for those that may seem irrelevant, unimportant, or too far in the past. Feel free to use the following list of kinds of experiences to help you brainstorm: • On-campus jobs • Sports • Faith community • Academic projects • Volunteer engagements commitments • Research • Campus leadership • Hobbies/recreational • Internships • Student clubs activities • Study abroad • ROTC • Entrepreneurial ventures • Political activities • Job shadowing • Vacations __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ __________________________________________________________________________________________ For each experience you list, consider the following questions: What led you to choose that experience? Why did you choose that experience over others? What, if anything, did you sacrifice when choosing that experience? How did you feel about making that sacrifice? Who and/or what influenced your choosing that experience? What did you especially like/dislike about that experience (consider activities, people, environment, etc)? What skills and personal characteristics did you demonstrate or develop during that experience? How was that experience connected or disconnected from other past and subsequent experiences? What was most memorable about that experience? Next Steps and Selected Resources: Self-Inquiry • Use a career counseling appointment to begin exposing patterns in your values, skills, interests, and personality. ( • Visit the Career Center website for an expanded set of self-inquiry exercises. Self-Inquiry Guide ( • Consider the questions identified in the Nine Domains to Find Your Fit (Page 21). • Seek input from members of your Board of Advisors (Page 9).12
  • 13. Making Career decisionsREVIEW T ake a moment to reflect on why you chose to apply and come to Duke. This decision was likely influenced by a number of factors such as advice from family, interest in a specific academic program, scholarships or financial aid, campus life and sports, geographic location, a campus visit, and others. You may wish to use the diagram below to recall the various factors that influenced YOUR decision. Feel free to create more bubbles if necessary! Photo: andy_cp16 Looking at the factors that were involved, mark those that were the strongest influence on this important decision and consider the following questions: What does this specific decision teach you about your decision-making style? Have the influences and factors in your decision-making process changed since deciding on Duke? How and why? Are these the factors that drive most of your important decisions? What differs? How and why? With hindsight, do you notice anything significant you may have overlooked at the time? Would you bring different information to the table? Remember! You can always choose to approach future decisions differently. This exercise reveals some of your past patterns and you can use this information to determine how to move forward. Taking Career Risks In addition to all of these factors, go back and think about yourself as a risk taker. What kind of risk taker have you been? Were there elements of deciding to be here that involved a leap of faith? What about other options that you set aside in order to be here? Were they more risky? Less? Taking measured risks by putting yourself out into the world to discover how you fit is a critical part of career discovery. We encourage you to build upon a series of comfortable risks over time, and to learn to identify your boundaries as you go. The series of decisions you make over time can be exhilarating—do not let risk be paralyzing! 13
  • 14. Discover OpportunitiesEXPLORATION B e a savvy information consumer and research careers while approaching information critically. Embrace a variety of sources and exploration methods to gain deeper insight into new possibilities. Like your academic coursework, you must continuously assess the reliability, validity, and bias of your sources. As your perspective widens, so do your choices. Be sure to take stock of your impressions as you make new career discoveries. • What are you motivated to explore further and why? • Are you learning things that are different than you expected, and how do you feel about this new picture? • Did you discover something that interested you in some ways but not in others? • What aspects of the experience were you drawn to, and what aspects were unappealing, and why? • What else do you want and need to know? • Are there obvious things to learn next that will help you understand other components? Here are some suggested strategies with increasing levels of risk and reward. Be sure to employ all three categories to be comprehensive. READ Look through a professional lens. Some ideas for information sources: You can learn a lot about your areas of interest from • Websites your computer screen or a print publication. • Blogs Some key patterns you’ll want to narrow in on include: • Discussion Boards • Where do people in this field go for professional news and • Trade Journals updates? For jobs and internships? • Reference Books • What memberships, affiliations, or certifications are • Memoirs and Biographies common or relevant? • What qualities or experiences are (in)consistent in the Words of warning! Do not get stuck here. A good histories or profiles of the people who impress you? exploration strategy will get you talking and doing, too. TALK Learn through others’ experiences. Ask for 30 minutes to speak with them about it at a Explore fields of interest through conversations with time and location convenient for them (a phone call is people whose work intrigues you. Put yourself in their also an option, but an online conversation is not). shoes and see how well they fit! Be punctual, prepared, and professional in your dress and demeanor for the meeting. See below for Consider any encounter a chance to have such a suggested questions. conversation. No need to wait for the perfect situation Take notes while being sure to focus on building or a formal career-related event. A waiting room, rapport and making eye contact. grocery store line, or a family gathering are all great Request referrals to others who would be willing to places to gain insight from others about their careers. share information. Take It to the Next Level: Informational Keep the conversation on schedule to acknowledge Interviewing that their time is valuable! Informational interviewing is a great conversational Express your gratitude at the conclusion of the tool for gaining a personal and practical perspective conversation and through a thoughtful thank-you note on your career interests and building relationships with afterwards. individuals in fields you may choose to pursue. Great Questions for Any Career Conversation: With informational interviewing, the ball is in your • How did you get started in this field? Are there court. Here are the basics: other entry points as well? Identify individuals whose personal career path, • Will I need more formal training to apply for organization, or broader field of work interests you. positions in this field?  What organizations provide Feel free to start with people in your inner circle. training on the job? After all, do you really know what your uncle does at • What do you like most/least about your work? his cool sounding job everyday or why your favorite • What qualities and skills are needed? professor chose her field of research? • What are the possibilities for advancement? Introduce yourself or ask a mutual acquaintance to • What new developments are expected in the field in make an introduction to someone you do not know. the next three to five years? Email is one appropriate way to do this. Consider friends’ • What do you read to keep informed of events, parents, Duke alums, or professionals in your community. issues, and openings in your field? Briefly explain your curiosity about their work. • What does a typical day look like for you? 14
  • 15. The Graduate School OptionDO! You may be considering graduate school because you are passionate about a particular intellectual endeavor or because you know you need a certain set of credentials to move forward in your career development. Depending on your goals andYou define experience.Your opportunity to reality-test some of the thing you have learned from others is now! interests, an advanced degree may be anThink broadly and creatively about what defines experience and you will discover ways option to consider. Before taking this step forthat you can dabble in new realms or continue to build your expertise. For example, many granted, take time to think about the reasonswriters build and maintain a topical blog to develop their craft, as well as display passion and you would pursue graduate school, what youknowledge on a defined topic. would expect to gain, whether it is the best way to achieve your goals, and when youHere are some other ideas: would be ready to make the commitment of • Ask to shadow and observe someone during a normal workday. time and financial resources. • Offer to volunteer for an organization, an event, or a person to develop specific abilities. The following are some important factors to • Develop your experience in a club to showcase your strengths. • Invent a project and offer to do it for someone, or do it for you. account for when considering this weighty • Create ways you can contribute to research or work that intrigues you. decision: • Secure an internship during the school year. • The clarity of your short- and long-term career goals • Your expectations around how a“I don’t need to explore… I already know what I want!” graduate education would help youAre you sure? We bet you’re not done yet—exploration builds upon itself, so this might be advance some of your goalsyour opportunity to become more refined in your professional and personal knowledge. • Whether graduate education is the best way to achieve your desiredYou may use these questions to guide your learning in order become the most competitive outcomes and whether there are strongcandidate possible: alternatives, e.g., licensuresWho • Your ability and willingness to take on• Create a detailed profile of the person Where associated financial burdens who would thrive in the role(s) to • Where are the areas of change and • Your comfort with putting other interests which you aspire? Can you do this yet? excitement? Where do experts and goals on hold to meet the demands• Are there areas for your own predict the field will be in the next five of your program improvement? years, 10 years, 20 years? • Kinds of programs that would best meet • How do I position myself to be part of your goalsWhat this?• What sources of information and Whether you seek to practice a profession that requires a specific advanced degree relationships do the professionals in Why or are interested in a path where there is this field use to keep up with news, • Why do people go into this field, a less definitive need for such, the issues trends, and colleagues? Are you initially? Does it remain the same or above are critical. While the majority of Duke paying attention to these, regularly? change over time? undergraduates eventually go on to pursue• What are the strategies used in this field • Why do people leave or come back? advanced degrees, such a decision should be to identify and bring on new talent? Are there patterns to notice here? based on individual circumstances, interests, What are there motivators, timelines, and goals. resources, strategies, or techniques How If you have decided that an advanced degree that you need to be aware of? • How did you decide that this was your is right for you, the next step is to contact the best option? appropriate resource at Duke to assist you:When • How have you challenged or tested• When are important events that I this choice? preprofessional should make myself aware of, e.g., a • Office of Health Professions Advising conference? • Prelaw Advising Office• When is the typical hiring cycle? Are • PreBusiness Advising Office there things that I should prepare for? • Pregraduate Advising 15
  • 16. Next Steps and Selected Resources: Exploration • Use a career counseling appointment to devise a research game plan. Work with a counselor to identify the best resources to use first. ( • Participate in The Fannie Mitchell Expert-in-Residence Program, year-round, ( and The Fannie Mitchell event, early spring semester, ( to learn from Duke alums visiting campus. • Use the Occupational Network (online., especially the “skills search” to match job titles to your interests. • Identify and reach out to a variety of professionals using DukeConnect (www. and by joining the “Duke University Alumni Network” group after making a profile on LinkedIn ( • Familiarize yourself with the variety of information resources available to you as a Duke student. A few to get you started: Informational Interviewing Guide ( Learn about the job or sector while building your network. Job & Career Research Library Guide ( A thorough overview of the best research tools available across Duke. GoinGlobal ( Essential insights and resources for exploring by location, domestically or abroad. eRecruiting ( Register for Career News and email lists that match your interests.16
  • 17. Making the Most ofthe Experience BuffetP icture a delicious buffet with your favorite dishes as well as delicacies that you have heard of but never had the opportunity to try. Food and drink from around the globe, each prepared to perfection. How do you approach this buffet? Would you start at the beginning piling on everything that looks delicious as itpasses before you? But then you would be too full to enjoy your favorite dessert atthe end. You could take only a tiny taste of a few things to keep your options open,only to find yourself still hungry in the end. Perhaps you are already imagininganother, more strategic approach as you read.When it comes to the vast and tantalizing smorgasbord of experiences accessibleto Duke students, it is not difficult to understand why Dukies tend to behave likehungry diners piling their plates as high as possible. We know that one of the Photo: fazenreasons you were admitted to Duke was because of your diverse experiences,which demonstrated that you were an intellectually curious and interesting person.You may deftly balance your overloaded plate, but are you getting the most enjoyment and benefit from yourmeal? Or is your palete overrun by all of the flavors and textures, unable to distinguish savory from sweet, crispfrom creamy? Do you conclude your meal feeling satiated or stuffed? Well nourished or just full?Let’s go back to the buffet. What’s your best strategy? Scan your options. Based on what you know about your tastes and preferences, what must you have? Do yousee anything that hadn’t previously piqued your curiosity but does now? What dishes are available that you havenot seen or heard of before now? Make your selections and enjoy. Choose a balance of nutritious and indulgent options, old favorites andsomething new. Not too many selections on one plate—you can always go back for more! Taste each item on itsown, then see how the flavors blend or complement each other. Enjoy slowly and savor.Assess your satisfaction. Are you still hungry? Was your anticipated favorite less tasty than you had hoped? Leave it on the plate to save room to eat something else.Go back for more. You are even more prepared this time around. You know what you like and what you have yetto try. You have gotten feedback about the things that others have enjoyed. Your preferences are more specificand you are scanning for particular items that will satisfy you.Talk about the meal. After leaving the meal you are still talking about it. What did you like and why? Did youskip anything appealing because you were no longer hungry? Would something else have helped round out themeal for you? Would you go back for more? If so, what would you have? What would you pass over?Your career development process is like a buffet. It entails tasting and trying, learning what you like andwhat you find unappealing, and even experiencing moments of hunger and excess. You are also learning howto satiate an appetite that changes with time, and how to get more out of your experience by discussing andreflecting with others.Bon appétit! 17
  • 18. Test Your Strengths and InterestsACQUISITION in the WorldEXPERIENCE Duke students are renowned for being super-involved on and off of campus; filling their schedules with research, volunteer work, student organizations, creative endeavors, entrepreneurial ventures, studying abroad, internships. You name it, Duke students are doing it! With each experience you select, you are choosing to develop and utilize particular skills, work with or for certain people, function within a specific structure and environment, acquire particular kinds of knowledge, and grapple with particular problems. The Career Center recommends you examine each of your opportunities to better understand: What you want to learn or gain? How you want to challenge yourself? What you want to do more (or less) of? What curiosities do you want to satisfy? By looking at your array of choices with a critical eye, you will be well equipped to determine your next steps, whether your goal is to enhance current knowledge and skills or set forth in a newly-discovered direction. Think Differently About Experience Once you have determined what you want to learn next by reflecting on your past experiences and future aspirations, there are many ways to pursue your immediate goals. Opportunities abound on campus and in the local community to develop specific knowledge and skills, to build relationships, and to generate further insight about who you are becoming. The key is to be discerning in your choices: the value of any given experience can only be measured in relation to YOUR unique goals and interests. The list below suggests some of the avenues for gaining experience. Keep in mind that no single club, project, or activity has a monopoly on the knowledge and skill development you seek! • Student organizations (active participation • Significant projects, in class or out and/or leadership) • Athletics • Community engagement and volunteering • Hobbies • Research with a professor • Honors thesis • Independent research • Campus and national competitions • Job shadowing • Tutoring • Entrepreneurial ventures • Military 18
  • 19. Career Center advisors are eager to talk with youabout how these and other experiences may bethe right fit for your personal priorities and interests.InternshipsThink of internships as a broad set of additional experiences that may complement youron- and off-campus activities and coursework or help you bridge gaps in yourexploration, learning, and development. Internships are most often explicitly 88% of Duke seniorspre-professional in nature and are one more tool for gaining self-insight, responding to a 2011knowledge and skills. survey reported having had at least one internshipAs with your other activities and courses, it is essential that you take a critical before graduation.approach when pursuing and selecting from the range of internship choices.There is no objective measure for a good internship. The best internships are those thatalign with your unique values, skills, interests, and personality and that make sense given what elseyou have learned and experienced thus far.As you learn more and clarify your interests with each experience, your priorities and goals willlikely change. Over time, you may choose to mix and match a variety of internship experiencesalong with your coursework and other experiences to best meet your needs and interests. Start Investigating Internships Don’t rule out an unpaid • Meet with a career counselor to clarify what you hope summer opportunity! to learn from an internship and develop a personalized There are many options strategy—the earlier you begin the conversation, the better! if you act early: Apply Continue periodic check-in meetings throughout your for competitive funding exploration and search. • Request time to talk with members of your Board of Advisors to cover your costs, stay for advice and perspective. Keep your advisors up to date close to home, take on throughout your exploration and search. a part-time, paid job • Talk to other students about their internship experiences. alongside an internship, or build up your savings before the summer Consider Professional Fellowships begins. Though many students only associate “fellowships” with academic pursuits, professional fellowships are a great option for those seeking short-term work experience, training, and mentorship after graduation. These competitive opportunities—found throughout the world—are typically geared toward cultivating young leaders in various professional fields. As such, they can serve as a fantastic springboard for your career. For more information about post-graduate professional fellowships, make an appointment with a career counselor and explore from our website: For academic fellowships, e.g., Rhodes Scholars Program, the Office of Undergraduate Scholars and Fellows at Duke and its website are excellent resources. CAREER GUIDE // 19 19 19
  • 20. next Steps and Selected resources: Experience Acquisition • Schedule a career counseling appointment to identify steps toward experiences that strategically align with your curiosities. ( • Create an account and set up personalized searches in each of these Duke databases to become more aware of the options. eRecruiting ( iNet ( UCAN ( • Use dukelist ( to identify volunteer, research, and work opportunities at Duke. • Attend a career fair. ( • Look for leads and ideas using these consolidated lists: Internship Series Online ( Internship Feedback Database ( e-leads (
  • 21. ? ?nine domains to find your fit ? ?? ?? ?? ?It is both challenging and exciting to imagine your career options. For one thing,your career is and will continue to be multi-faceted, just like you! Whether you areworking on your next move, or figuring out your longer-term aspirations, you willgain traction by fleshing out nine intersecting domains, or elements, that comprise ?? ? ?your career.Spend time with the questions below; each refers to a specific domain related toyour personal career fulfillment. You do not need to work all of this out in one sitting,but we do encourage you to put your thoughts on paper. Free yourself to be in thepresent moment with an understanding that your answers to these questions willchange over time. This can be a great starting point for an intentional conversation ?with a career counselor or member of your Board of Advisors (Page 9).Domains: Knowledge: In what areas of knowledge, intellectual, personal, experiential, can you claim a particularly strong grasp and find great enjoyment? What do you want to learn next? What do you ultimately want to know? Skills: What can you do well? Among your capabilities, which do you enjoy using? Which do you prefer NOT to use? What skills do you wish to acquire in the short- and long-term? Goals: What do you want to accomplish in the short- and long-term? Values: What are your personal and work values and how do you want them to intersect with your work? Which of your values do you want to hold in common with the people with whom you work? Environment: In what physical environments do you thrive? In what physical environments do you struggle? Relationships: What types of relationships do you want in your work (with colleagues, managers, constituents, customers, etc.)? Who do you envision your colleagues to be? Compensation: What kind of financial compensation do you need or want? What sorts of benefits or perks are important to you? What do you want to learn in your work? What are the sources of your joy? Location: Where do you want to be? What geographic factors are important to you? Challenges and Barriers: What real difficulties do you see ahead for you? 21
  • 22. Are You Search SSEARCH SKILLS Characteristics of a Savvy Internship and Job Seeker Ready to move forward with your search? Here are a few characteristics that successful and savvy experience seekers possess and implement throughout the search process. These characteristics apply whether you are pursuing an internship, job, volunteer role, fellowship, or membership in a student organization. Successful seekers REFLECT! Time to search for an opportunity. But wait! What type of experience are you seeking? Why? Take time to think carefully about your skills, strengths, likes/dislikes, and what you want to learn next. Being able to articulate the above will allow you to conduct a search with purpose and direction, ultimately saving you time and minimizing frustration. Reflection is a key component that should be used throughout the process. Successful seekers conduct a TARGETED SEARCH! Pursuing any and every opportunity you find will produce results that may not align with the direction you would like to head with your career. Target organizations and industries that are of genuine interest to you and tailor your approach (resume, cover letter, proposal, and pitch) to reflect the experiences and skills most relevant and salient for those opportunities. Successful seekers RESEARCH!  You may know the top five employers in your industry of interest, but who are the top 10? Top 20? Don’t limit your knowledge of the world to what you already know. Take time to expand upon this base of knowledge and learn about opportunities and experiences that are interesting to you. Researching organizations and employers allows you to learn about their culture, values, and specific opportunities for career development. Your research will help you determine whether or not there is a potential fit between you and the opportunity or organization, helping you make an informed decision about your next step! Successful seekers are ORGANIZED! Some searches are especially time consuming. You should anticipate spending several hours a week on your internship, job, or fellowship search. The same may be true of other opportunities. Develop a system that allows you to keep all of your contacts and notes in one place and keep a calendar of relevant events and deadlines. Consider having an email address, folder, or use tags dedicated to your search-related communications. Store your search-related documents electronically in a centralized folder so they are easy to access if needed immediately. Successful seekers have ENDURANCE and PATIENCE! Since some searches can last several months, be prepared to participate in a process that may not always agree with your preferred timeframe. We are used to immediate gratification in our society, but each organization, employer, or funder works at their own pace for legitimate (if obscure) reasons. As a candidate for the opportunity, you will benefit from being aware of and sensitive to this fact. 22
  • 23. h Savvy? Successful seekers FOLLOW UP!  Following up on your applications and conversations can be the difference between securing an opportunity and remaining in an undifferentiated pile of resumes. By following up, you can confirm that your application is in the right hands, restate your serious interest in the position, and demonstrate follow-through skills so important in professional roles. As with all communications with employers, it is critical to act in a timely, professional, and courteous manner. While you may be eager to know the status of your application, be aware that they may not be able to provide much information at any given time. Your follow-up will nonetheless make a positive impression. Successful seekers MANAGE SETBACKS WITH POSITIVITY!  Being told “no” in your search is never fun, but it’s bound to happen at some point. Rejection can hinge on a number of factors, many of which are out of the your control. While rejection can be frustrating, it is very important to remain positive and not let a setback with one opportunity effect how you present yourself for another prospective experience. Transform rejection into motivation, staying confident that you have many strong characteristics to contribute. Successful seekers project PROFESSIONALISM AND MATURITY! You are more than the sum of your skills and previous experiences. Professionalism and maturity can take you a long way. As you connect with people throughout your search, there are many opportunities to demonstrate this, including how you communicate and present yourself. 23 23 23
  • 24. Professional Networking Intentional, sustained, and effective networking is a powerful tool when searching for interesting internships, jobs, and other experiences. It can significantly augment other methods for learning about and pursuing career options, such as on-campus recruiting, social networking, and online searches.  Believe it or not, networking is something you already do well!  Think about your first weeks on campus, meeting fellow students and exchanging information related to your discoveries about Duke life, (bus routes, campus dining facilities, interesting activities, great professors, etc.). By sharing information, you were assisting or receiving help yourself (getting from East to West Campus on time, finding something fun to do on Thursday night, etc.). Beyond information, perhaps you introduced your math-whiz roommate with your calculus-confused friend for some informal tutoring. Exchanging useful information and seeking and creating helpful introductions are the essence of networking. The Value of Networking Strategically connecting with people enables you to:   • Gain insider knowledge and insight into the career field, industry, or organization and the day-to-day experiences, career paths, terminology, organizational culture, sources of industry information, and more. • Build confidence over time in speaking about yourself, career interests, and future goals. • Expand the number of people you know who are doing things you are curious about. • Learn about opportunities, sometimes before they become publicized (Note: Networking is NOT the same as asking for a job). • Refine your goals, make well-informed decisions in your search, and make a positive impression on employers and those who are evaluating your candidacy.24
  • 25. Managing Your Online Networking BasicsReputation With practice comes improvement. Ever hear the phrase, “fake it ‘till you make it?” No one needs to know that you’reYou know that employers use the Internet to research potential nervous or that you’ve never done this before. On the otherjob candidates. Thus, a necessary part of any job or internship hand, if it makes you more comfortable, feel free to tell peoplesearch is to create and maintain a positive online reputation. this is new for you. It’s okay. Even after years of practice,Use the following steps to move from damage control towards introducing yourself to someone new can feel risky. But it isproactive ownership of your online first impression. worth it. Students we talk to most commonly say that theirIncrease Your Awareness. Be sure you know what level of nervousness far exceeded the actual task, and thatinformation is or could be available about yourself online, the conversation was fun! Just remember that almost anywhere it is, and what impression it may create. interpersonal encounter can be an opportunity for intentional • Search your name (and different versions of it) on the networking. major search engines, on different social networks, • Know yourself: skills, interests, values, personality, and and sites where you comment. A few not-so-obvious accomplishments. sites to check: Tumblr, Netflix, Flickr, Match, Pinterest, • Make a list of your current relationships—personal, Amazon, Yelp. professional, academic, and beyond. Add Duke alums to • Know the privacy agreement and settings for the various online communities of which you are a your list!  Your first-degree contacts will be instrumental member. in connecting you with other people you do not yet • Request feedback from peers and professionals on know, your second-degree contacts. impressions based your online presence alone. Would • Do not discount individuals because you think they do they hire you?  Why or why not? not know the right people. They do not need to be in • Familiarize yourself with sites where your potential the area you are pursuing to have valuable relationships colleagues or supervisors gather and participate online. to share. • Create a plan for reaching out to your first-degreeProtect Your Image. Ensure potential employers only see contacts and for keeping track of your communications.information that conveys a positive image. You do not want You might want to start with people who seem to havethem to question your professionalism, judgment, or ability to the closest connections to your interest area OR withrepresent their organization. those whom you feel most comfortable with. Either way • Adjust the privacy settings for all online accounts. • Remove content and tags that could negatively will work. The point is to create a plan you can act on! influence a potential employer’s first impression. • Do your homework. Learn a little bit about each person • Hide or delete old accounts that do not best represent you contact (profession, current projects, company, you. relevant personal information, etc.). Use the power of • Request that information about you posted by others the Internet to your advantage.  be removed if you are opposed to it. • Draft and practice your opening communication (verbal introduction, email, etc.). Discuss this with a friend,Build a Professional Presence. Present your name,accomplishments, and aspirations in ways that can be career advisor, or someone from your Board of Advisorsaccessible to others. (Page 9). • Use social networks to create and maintain a public • Make your move! Send an email first; follow with a phone profile that represents your accomplishments and a call. Or simply CALL! Assign yourself a daily quota. Be sense of the professional you are becoming and you persistent but not pushy. are comfortable with the public seeing. • Follow up! Call again within a week if you receive no • Display a copy of your resume and a portfolio of your accomplishments online. response. Arrange a meeting in person or by phone. Ask • Promote your profiles and/or website, e.g., add a link for 30 to 45 minutes only. You could get even luckier! to your email signature. • Set the tone. Know and explain why you are calling and • Contribute to conversations relevant to your fields of what you hope to learn (industry information, career interest through media like blogs, LinkedIn groups, exploration, job search advice, graduate or professional and/or Twitter. school guidance, etc.) You are NOT asking for a job.Own Your Presence. Assert greater control of your online • Ask for referrals. One of your most important questionsidentity by owning it yourself. is, “Whom do you recommend I contact for additional • Create a personal website that serves as a professional information?” resume and portfolio. Update this regularly with new • Send a thank-you note within 48 hours! Email is OK! A content. personal letter can be very effective, too. • Continue your activities online and watch your name • Maintain connections. Nurture the relationships by and professional identity become more prominent in staying in touch and letting them know where you land. search engines. Set a goal to take over the whole first page of Google when someone searches your name. • Be patient. Networking yields results that often accumulate over time. Never stop networking! 25
  • 26. Top Search Strategies Ethical Conduct in Your Search While you are keeping track of all the elements of your search, be Before you jump into your search, consider a few sure your ethical conduct remains a constant the whole way through. recommendations that will help you to search Should you have questions about the ethical thing to do in a given smart, manage your time, and implement an situation, please contact the Career Center. We are here to help effective plan. clarify and explain whatever may seem muddy. If you are in a pinch • A search is a long-term process. Longer than for time, always err on the side of caution. many people anticipate. Plan to spend four or The following are expectations for how to conduct yourself in a more months gearing up and implementing way that is ethical so as to prevent situations that could result in a a search for a full-time or highly competitive permanent scar on your professional reputation within an industry as internship opportunity. Many students have well as damage to the reputation of Duke students as a whole: compared this commitment to taking an additional class. Be 100 percent truthful and accurate on your resume. Embellishments and exaggerations are considered lying. Employers • Set aside time on a regular basis. Unlike often look beyond candidates’ resumes to verify information that a paper or project that can be postponed or candidates have provided. Don’t falsify, stretch, or bend information worked on in surges, the best searches are such as your GPA, SAT scores, involvement in activities, leadership spread over time. Put time on your calendar each roles you have held, or results in competitions in which you have week—an hour or so for downtime and several participated. On-Campus Recruiting Policy: Falsifying your resume may result hours during peak periods. in being reported to Duke’s Office of Student Conduct and subject • Prioritize your interests. Spend time exploring to sanctions, being banned from the Career Center’s on-campus to effectively target your search to your recruiting program permanently, and forfeiting employment interests. Three fantastic applications to great-fit opportunities. opportunities tend to reap more rewards than Attend interviews to which you have committed. By 100 scattershot applications. agreeing to an interview (whether through eRecruiting, email, or • Learn what an optimal candidate profile phone), you are making a commitment. Should you need or desire includes. The better picture you have of the to withdraw from an interview, timely notification is a must. person who would be selected for your desired On-Campus Recruiting Policy: You may remove yourself from an role, the more effective you will be at presenting interview schedule no less than two business days prior to your interview. Students who withdraw any later or do not show up will your own experiences. Utilize the three be barred from the On-Campus Recruiting program. Reinstatement exploration methods discussed earlier in this will require a letter of apology to the recruiter and a meeting with a guide to get a well-rounded view (Page 14). Career Center staff member. • Practice presenting yourself in writing and in conversation. Your ability to articulate what Communicate in a timely manner with employers. Don’t ignore phone calls and emails from employers as you go you want and why comes only through reflection through the process of accepting or declining interviews or job and practice. Create opportunities to rehearse offers. If you need more time when determining details such as before you find yourself in an interview for that start dates, relocation information, etc., it is best to be in touch, coveted position. be straightforward about the reason for delay or uncertainty, and • Get feedback. Have others read your resume request more time. and guess what kind of position you are seeking. Consider your verbal or written acceptance of an Practice introducing yourself and expressing your offer a binding contract. Reneging on an offer is when you professional interests to family or friends. Ask accept an offer then turn it down. This behavior typically ends any your roommate to role-play an interview with you. chances of employment with that organization in the future. • Track your progress. Keep records so that you On-Campus Recruiting Policy: Students that renege on a job offer know what applications and documents have will have their eRecruiting account inactivated and will have to meet with Career Center staff to discuss the particular situation as well as gone where and when. Track whom you have take steps to repair the relationship with the employer. talked to, when, how you have followed up, and whether more follow up is expected. This helps End your search upon accepting a position. Once you you when preparing for an interview or actively have accepted a job or internship, whether verbally or in writing, managing your conversations and professional you must terminate any other hiring-related activity with other employers. This includes contacting employers with whom you are relationships. It also gives you a record of your scheduled to interview and removing yourself from candidate pools. progress for days that feel stalled. On-Campus Recruiting Policy: Continuing to pursue other opportunities once you have accepted a position is a violation of the Career Center’s On-Campus Recruiting policies. Your account in eRecruiting will be deactivated and you will be expected to meet with a Career Center staff member to discuss the situation and to work on repairing the relationship with the organization.26
  • 27. rbsbankyoubuild.comThe inspirationyou bring.The bank you build.Analyst and Summer Analyst CareersThe fresh-thinking you generate. The conversations you instigate. The skillsyou develop. The relationships you grow. As an analyst at RBS, the uniquecontribution you make will help shape the future of our organisation.In return, you’ll have all you need to build a truly rewarding career.Ready to create something exceptional? Visit for more. 27 27
  • 28. Connect with Employers I t is important to understand the value in using multiple strategies as you think about connecting with employers. At the beginning of a search, much of the contact with employers begins with you, the job seeker, being proactive in making the first contact. As you begin hearing back from employers, it is just as important to respond to them in a timely manner. Your communication with employers should embody professionalism and maturity, right down to your email address and the message on your voicemail. And keep in mind, even during the process of connecting with employers, your candidacy is being evaluated.  Use the following as an introduction to some of the resources and programs available to you and find more detail on the Career Center website. eRecruiting Search and Apply for Internships and Jobs Duke eRecruiting is a job and internship database exclusive to Duke students. You can search this dynamic system for local opportunities during the school year, national and international summer internships, and post- graduation positions. iNet and UCAN Selective Access to More Internship Listings iNet and UCAN are dynamic databases containing listings for thousands of unique internships throughout the United States and abroad. Developed in partnership with two groups of selective colleges and universities, these databases enable the Career Center to expand experiential opportunities for Duke students. Career Fairs The Career Center hosts or sponsors a variety throughout the year. Whether you are actively seeking a position or casually exploring options, a career fair is an excellent opportunity for you to: • Learn about specific organizations and the kinds of candidates they are seeking. • Explore career fields that may be of interest to you. • Gain confidence networking with employers, some of whom are Duke alums. 2012-2013 Career Fairs: Fall Career Fair................................................. September 12 . Nonprofit & Government Career Fair .............. October 18 Career & Summer Opportunities Fair............... January 24 Just-in-Time Career Fair.................................... April 10 Keep an eye on our website for information about additional fairs. ( Employer Information Sessions Some employers choose to hold information sessions to build awareness about their organizations and positions (internships and jobs) they are seeking to fill. These sessions are meant to be educational for any student who is considering positions at these organizations. Information sessions are also useful for students who are simply exploring career paths and want to learn more about specific industries. Make a great impression on employers at their information sessions! • Dress to impress! A business suit or business casual attire is appropriate. For certain organizations, demonstrating an understanding of their brand and image is also important. • Prepare and ask thoughtful questions that indicate you have done research on the employer. • Arrive on time! • Come early or stay late to introduce yourself to a recruiter on a one-on-one basis.2828
  • 29. The Stanback Internship Program is Stanback Internships offer YOU the opportunity to: open to ALL continuing Duke students! • Earn practical, professional experience Graduate, undergraduate, and international students employers want to see on your resume wanted. No environmental experience required for • Gain skills and knowledge that can not be learned in the classroom many positions. • See how things get done in the real Apply in late January via Duke University world Career Center eRecruiting at: • Develop greater clarity around your career goals • search for STANBACK • Learn about environmental issues • Establish a network of professional contacts, mentors, and references • Become a better communicator, critical thinker, team player, and self-managed learner • Be treated well in a friendly office Stanback INTERNSHIP PROGRAM • Work with wonderful supervisors • Earn $5,000 Gaining skills. Training talent. Growing green.understanding • adapt to new environments • listening • observing • establish rapport • function with a high level ofambiguity • take initiative and risks • utilize time management skills • identify problems • utilize available resources• solve the problems • accept responsibility • communicate despite barriers • handle difficult situations • handlestress • lead others • conduct research • self-reliance • high energy level/enthusiasm • overcome barriers • Global education takeaways goappreciation of diversity • perseverance • flexibility • open-mindedness • assertiveness • inquisitiveness • self-confidence • self-knowledge • independence • cross cultural teamwork • language and cultural knowledge •community based field work • global perspective • new academic context • service-learning • internships • far beyond your resumé.experiential learning • new perspectives • global citizen • in depth knowledge of other customs, people and language• marketability • self-awareness • interdependence • expand circle of friends • understanding • adapt to newenvironments • listening • observing • establish rapport • function with a high level of ambiguity • take initiative andrisks • utilize time management skills • identify problems • utilize available resources • solve the problems • acceptresponsibility • communicate despite barriers • handle difficult situations • handle stress • lead others • conductresearch • self-reliance • high energy level/enthusiasm • overcome barriers • appreciation of diversity • perseverance• flexibility • open-mindedness • assertiveness • inquisitiveness • self-confidence • self-knowledge • independence• cross cultural teamwork • language and cultural knowledge • community based field work • global perspective •new academic context • service-learning • internships • experiential learning • new perspectives • global citizen • indepth knowledge of other customs, people and language • marketability • self-awareness • interdependence •expand circle of friends • understanding • adapt to new environments • listening • observing • establish rapport •function with a high level of ambiguity • take initiative and risks • utilize time management skills • identify problems• utilize available resources • solve the problems • accept responsibility • communicate despite barriers • handledifficult situations • handle stress • lead others • conduct research • self-reliance • high energy level/enthusiasm •overcome barriers • appreciation of diversity • perseverance • flexibility • open-mindedness • assertiveness •inquisitiveness • self-confidence • self-knowledge • independence • cross cultural teamwork • language and culturalknowledge • community based field work • global perspective • new academic context • service-learning • internships• experiential learning • new perspectives • global citizen • in depth knowledge of other customs, people andlanguage • marketability • self-awareness • interdependence • expand circle of friends • understanding • adapt tonew environments • listening • observing • establish rapport • function with a high level of ambiguity • take initiative
  • 30. Writing a Resume It is tempting to jump to the resume as the first step when kicking off your search process. However, the resume is a culminating effort, not a first step. It serves as a professional introduction that links your background and qualities to a specific opportunity. A successful resume will pique enough confidence and curiosity about you to secure an interview. The key questions your resume answers for its readers are: What are you capable of and what do you know? How well suited are you for the role that is being filled? A carefully constructed, well edited, and focused resume will create a compelling depiction of your patterns of qualities, skills, and accomplishments in response to these underlying questions. Five Tips for a Successful Resume THINK CREATIVELY about experience. Your meaningful accomplishments will come from across a variety of 1) endeavors in your life. Consider businesses you’ve run, projects that you complete, longstanding hobbies and pursuits, contributions you have made, or other defining experiences in your life. All of these can be aspects of your resume. Format your resume with FIRST THINGS FIRST. The top and left-hand side of your resume are the most 2) valuable spaces when someone is visually scanning your document and forming a first impression. Use the first section heading strategically to ensure that your most compelling experiences are at the top of the page. Thoughtfully choose verbs that are descriptive of your actions and contributions to start each bullet. Order your bullets so the most compelling comes first. 3) Illustrate your PATTERNS of success. Showcase the skills you have developed through experience, what you have learned or know through classroom or practical exposure, positive qualities you will bring to the work, and a mastery of the language and culture of the realms to which you apply. 4) Articulate the IMPACT of your contributions. Include measures of your success wherever possible. Use individual resume bullets to highlight your outcomes in ways that will resonate with the readers’ point of view. For example, use measurable, quantified results for a bottom-line-driven industry. 5) Write MULTIPLE RESUMES if you have multiple interests. Your varied interests may require equally varied presentations of you at your best. Change the categories, order, and descriptions of different experiences to ensure that unique readers of your resume recognize right away that you excel in areas that are meaningful to them. The Curriculum Vitae: What do I need to know? Internationally, the terms curriculum vitae, CV, and resume may be used interchangeably. However, in the context of academic or research-based work, a CV refers to a document with very specific content detailing the research, teaching, and administrative expertise required of post-secondary faculty job applicants or of applicants for research positions outside of academia. The best resources for designing a CV are the Career Center counselors, the samples on the Career Center website, or those found in The Academic Job Search Handbook by Julia Vick and Jennifer Furlong, available in the Career Center Resource Room collection and at Perkins Library.303030
  • 31. Anatomy of a ResumeSomeone may have to mailyou documents or haveyour address for officialcorrespondence. Keep Address     Best  Phone  Number  your address simple. Only FULLNAME  BIG&BOLD       Best  Email  Address  include multiple addresses  if necessary. Duke  University     Durham,  NC  This can include major, Education   Your  Degree     Graduation  Month  and  Year  minor, certificates, • What  have  been  your  meaningful  educational  accomplishments  while  at  Duke?  specializations, or other • Include  highlights-­‐  you  don’t  have  to  be  comprehensive.  degree components. • Consider  GPA,  honors,  study  abroad,  thesis,  projects,  research,  relevant  courses,  or  other  components    You can use this section to Other  Universities     Location  feature your study abroad Degree  or  Program     Dates  of  Study  experiences. • What  were  the  main  benefits  to  you  inside  and  out  of  the  classroom?     High  School   Location  A high school section is Degree,  GPA,  or  other  characteristics   Dates  of  Study  most used by first and • What  were  your  primary  accomplishments,  educationally?  second year undergrads or  those who attended schoolswith a large or passionate Interesting  Job   Location  network of alumni. Specific  Experience  Category  #1   Role   Dates   • Bullets  include  an  active  and  specific  verb  that  describes  this  contribution,  learning,  skills  or  outcome,  and  details  and  data  Think creatively about how that  make  it  tangible.  you design your categories. • Prioritize,  with  the  most  important  and  relevant  bullets  first.  This is an opportunity to • Use  concise  and  clear  language  and  industry-­‐specific  language  only  if  applying  to  that  industry.  bring attention to patterns in  your interests or skills. Look Student  Organization   Location  at example resumes more Current  Role   Dates  for ideas, but two general • Write  about  being  elected  (what  for!)  or  ways  you  contribute  more  over  time.   Earlier  Role   Dates  categories could be common • Include  a  variety  of  experiences  and  contributions;  no  need  to  replicate  information  in  similar  roles.    However,  repeating  type of organization, e.g., something  and  presenting  it  in  a  new  way  can  serve  as  an  enhancement.  Media Experience or function,  e.g. Research Experience. Internship   Location   Specific  Experience  Category  #2   Role   Dates   • The  number  of  bullets  under  each  experience  does  not  need  to  be  consistent.    However,  the  space  that  something  takes  on  e.g. researcher, founder, the  resume  does  give  a  sense  of  its  level  of  importance.  volunteer, consultant   Independent  Project   Location   Specific  Experience  Category  #3   Role     Dates   • Describe  your  initiative,  managing  a  huge  endeavor,  overcoming  obstacles,  getting  support  from  others,  and  other   challenges  you  overcame  when  managing  something  new!  Use a skills section to  bring added attention toRELEVANT skills. Be sure Language:  these skills are evident Skills   Computer:  throughout your resume Lab:  as well.   Highlight  unique  aspects  of  your  background,  personality,  or  attention  to  professional  topics.  No need to add a line aboutreferences being available. Interests  This has been seen onresumes, historically, but is no    longer expected. Save thatspace for interesting content. 31 31
  • 32. Haley Smith 300 Wilson, 9999 Campus Drive 1 Wellstone Drive Box 92222, Durham, NC, 27708 (333) 129-3456 Saint Louis, MO 63124 EDUCATION Duke University, Durham, NC B.A. in English and Philosophy Minor: Spanish • GPA: 4.0/4.0 expected May 2014 Relevant Coursework: Computer Programming with Artificial Life, The Philosophy of Feminist Classics, Spanish Writing, Resume expec 20th Century American Literature Watkins High School, Saint Louis, MO • GPA: 4.0/4.0 May 2010 Samples HONORS/AWARDS Duke University Dean’s List with Distinction, Durham, NC Fall 2010 Mu Alpha Theta Club, Watkins High School, Saint Louis, MO Fall 2009 – Spring 2010 • Awarded for excellence in Mathematics Princeton Book Award, Watkins High School, St. Louis, MO Spring 2009 • Awarded for outstanding scholarship, character and community service Ram Pride Award, Watkins High School, St. Louis, MO Spring 2009 • Awarded by faculty member for honesty, responsibility and self-discipline JET Engineering Competition, St. Louis, MO Fall 2009 • Awarded for advanced skills in the sciences LEADERSHIP EXPERIENCE Executive Board Member, Duke University Percussion Ensemble, Durham, NC Winter 2010 – Present • Rehearse and perform with a 15-person percussion ensemble • Serve as secretary, copying and distributing music to other members • Collaborate with other board members to make executive decisions President of Homework Club, Ladue Middle School, St. Louis, MO Fall 2009- Spring 2010 • Conducted tutorial sessions 3 times week • Delegated student tutor assignments • Successfully Recruited additional tutors throughout the year Educative Program for Gifted Youth at Stanford University, Stanford, CA Summer 2009 Board Member, Nishmah Banot Board, St. Louis. MO Fall 2007 – Spring 2010 • Planned and oversaw events for young women in the Jewish community “It’s a Girl Thing: The Leadership Years” Program, St. Louis, MO Fall 2007 – Spring 2009 3rd Chair Member, Ladue Percussion Ensemble Symphonic Orchestra Fall 2003 – Spring George  Duke     2010     • Rehearsed challenging pieces within a 10-person selective ensemble (999-­‐400-­‐7770)   School  Address:                                                              Home  Address:   • Spent nine months perfecting and performing a final senior piece with two other colleagues East  Campus   Duke  University   PO  Box  99999                                                                  6    Smith  Ave    Orange,  NY  10708   Durham,  NC  27708     Company Ensemble Member, Arts in Motion Dance Studio, St. Louis, MO Fall 2002 – Spring 2010 Duke  University,  Durham,  NC   VOLUNTEER EXPERIENCE EDUCATION   Bachelor  of  Arts  in  Public  Policy  Studies                          expected  May  2013   Minor:  Economics   Spring 2011 –and  Management   Certificate:  Markets   Present      GPA:  3.35   Duke PAWS (Promoting Animal Welfare Through Service), Durham, NC Tutor at Forrest Park Elementary School, Durham, NC   Fall 2010 – Present Orange  High  School,  Bronxville,  NY   Spring 2011 Fall 2010 –                                                        June  2009   Cumulative  GPA:  3.8/4.0,  SAT  Verbal:  710,  Math:  770,  Writing:  760   Habitat for Humanity, Durham, NC Washington University Dance Marathon, St. Louis, MO   Fall 2008, 2009 & 2010    Summer  2008   Summer  course  on  US  Economy  and  Globalization  after  sophomore  year  in  HS,  Grade:  96/100   Jewish Food Pantry, Saint Louis, MO Columbia  University       2008 – Spring 2009 Fall                   Salvation Army, St. Louis, MO   Fall 2006 – Fall 2007                                        January  2011  -­‐  present   WORK  AND  LEADERSHIP  EXPERIENCE   WORK EXPERIENCE • Completed  8-­‐week  course  on  markets,  fundamental  analysis,  excel  modeling,  and  research  methods   Duke  Investment  Club,  Analyst   • Monitor  club  portfolio   • Research  and  pitch  ideas  for  new  investment  opportunities     Busser and Server, IL Vicino Restaurant, Saint Louis, MO Spring 2010 – Fall 2011 Duke  Business  Network,  Co-­Founder,  Director  Business  Development,  Executive  Editor            December  2010  -­‐  present     Tutor, Conway Elementary School, St.Louis, MO Fall 2008 – Spring 2009 Server and Cashier, Saint Louis Frozen Custard Factory, St. Louis, MO • Created  weekly  TV  program  that  cFall f2008 news,  interviews  business  leaders,  and  has  recruiters  give   Spring 2007 – overs   inancial   advice  to  students  on  what  firms  look  for  in  applicants   • Develop  plan  for  each  week’s  show  and  recruit  leading  business  professionals  to  be  interviewed   Joseph  Dioguardi  Senate  Campaign,  Campaign  Assistant                                                                      Summer  2010   • Strategized  with  Senior  campaign  staff  to  determine  best  locations  for  campaign  events   • Contacted  potential  donors  to  raise  money  for  campaign   • Collected  signatures  from  hundreds  of  registered  voters  to  get  candidate  on  the  ballot   Orange  High  School,  Student  Government  Treasurer                                  2007  –  2009   • Created  excel  spread  sheets  to  jeep  track  of  Student  Government’s  expenses   • Developed  fund  raising  and  cost  cutting  strategies  turned  $4,000  deficit  into  $3500  surplus                                          Summers  2006  –  2008   • Coached  team  of  14  players  ages  7-­‐13   Rookie  Baseball  Camp,  Camp  Counselor   • Responsible  for  planning  entire  schedule  for  team  each  day                              2006  –  2009   • Organized  meetings,  purchased  materials  and  delivered  sleeping  bags  to  local  homeless  shelters   Breakfast  Club,  President                                        2007   • Ran  off-­‐season  workouts  without  coaches   JV  Basketball  Orange  High  School,  Captain                   Duke  Young  Entrepreneurs                                                                            2012  –  Present   ACTIVITIES,  SKILLS,  &  INTERESTS   • Participate  in  lectures  that  offer  advice  on  starting  new  businesses   Language:  Intermediate  Spanish     Travel:  Kenya,  Turkey,  Italy,  France,  England,  Hawaii,  Costa  Rica,  Peru,  Ecuador       Hobbies:  Intramural  Sports  (Volleyball,  Basketball,  Baseball)  Fantasy  Baseball  and  Football,     Tennis,  Poker  (Won  several  small  Texas  Hold  ‘em  tournaments  in  North  Carolina  and  New  York)  3232
  • 33. Lucia  T.  Rodriguez   206  North  Duke  Street,  Apt.  000    Durham,  NC  24700   (999)  333-­‐4444        e EDUCATION   Political  Science  Major,  Economics  Minor,  Ethics  Certificate                        GPA:  3.367   Deans’  List  (Spring  2009)   Duke  University,  Durham,  NC     May  2011      es  Duke  Women’s  Mentoring  Network,  Co-­Founder,  Durham,  NC     WRITING  &  RESEARCH  EXPERIENCE   Researched  mentoring  models,  developed  program  design,  wrote  detailed  memo  and  presented  proposal  to  senior   June  2007  –  Present   University  administrators   • Negotiated  $12,000  annual  funding  from  Division  of  Student  Affairs;  secured  Women’s  Center  partnership     Duke  University  Chronicle,  Editorial  Board  Member,  Durham,  NC     Aug  2008  –  Present   • Contribute  opinions  to  &  regularly  write  the  daily  editorial  in  Duke’s  independent  student  newspaper   International  Institute  for  Conflict  Prevention  and  Resolution,  Intern,  New  York,  NY     June  –  Aug  2009     • Published  articles  on  CPR  website   Interviewed  party  counsel  for  evaluations  of  concluded  meditation  and  arbitration  proceedings  researched  and   • complied  exhaustive  content  for  new  webpage  profiling  ADR  in  Africa   Hague  Institute  for  the  Internationalization  of  Law,  Intern,  The  Hague,  Netherlands     May  –  Aug  2008   • Designed  and  completed  independent  research  project  to  identify  and  list  all  references  to  court  decisions  from   foreign  jurisdictions  in  U.S.  Supreme  Court  decisions  in  past  20  years.    Results  included  in  conference  materials  in   • annual  conference  on  “The  Changing  Role  of  Highest  Courts  in  an  Internationalizing  World”   Contributed  to  collective  effort  to  improve  and  finalize  substantive  texts  which  framed  conference  discourse   Regularly  edited  and  proofread  papers  and  speeches  produced  by  HiiL  affiliates   • Drafted  conference  correspondence  and  promotional  materials   • Rapporteur  and  participated  at  HiiL’s  2008  annual  conference,  HAC’s  2008  annual  conference,  HiiL  seminars   WISER  (Women’s  Institute  For  Secondary  Education  Research)  Microfinance  /  Economics  Research  Team,     • Muhuru  Bay,  Kenya;  Durham,  NC     May  –  Dec  2007   • Designed  56-­‐question  survey  on  household  economic  habits,  a  poverty  and  needs-­‐assessment  tool  as  baseline  economic     data  for  Muhuru  Bay  Community  (IRB  approved)   • Administered  survey  independently  to  200  households,  biking  across  Muhuru  Bay  region  with  translator     Fowler,  Measle  and  Bell,  LLP,  Intern,  Lexington,  KY     Sept  –  Oct  2005   • Shadowed  bankruptcy  attorneys,  district  court  judge,  mediator     • Duke  University  Board  of  Trustee,  Undergraduate  Affairs  Committee,  Ex-­Officio  Member     Aug  2007  –  Present   EXTRACURRICULAR  ACTIVITIES   Contribute  as  full  voting  committee  member  in  quarterly  meetings   Research  and  interview  students  on  pertinent  issues  beforehand  to  present  a  nuanced,  informed  perspective     Melissa Elizabeth Tator Duke  Student  Government,  Vice  President  of  Student  Affairs,  Durham,  NC     May  2007  –  2008   • • Negotiated  multiple  university  fund  allocations  for  campus  projects;  $100,000  ZipCars  program  design  and  proposal,   4283 Peachtree Avenue, Durham, NC 34587 • • cell: (713) 536-8923 and  presented  proposal  to  senior  University  administrators   • EDUCATION Managed  eleven-­‐member  DSG  Standing  Committee  on  Student  Affairs  to  ensure  each  GPA: 3.8/4.0 had  a  substantive  project  and  was   Master of Science: Biomedical Engineering December 2010 making  progress  towards  completing  it   Duke University, Durham, NC • Presented  updates  and  power-­‐point  reports  regularly  to  DSG  General  Assembly  detailing  lobbying  efforts   and Spanish Relevant Coursework Includes: Electrophysiology, Tissue Biomechanics, Bionanotechnology, Physiology, Tissue Engineering, President’s  Council  on  Woman,  Undergraduate  Member,  Durham,  NC   Aug  2007  –  2008   Molecular Biology, Physiology of Extreme Environments, Systemic Histology, Design of Medical Devices • Bachelor of Science: Mathematics May 2008 Semester  abroad  at  La Universidad Pablo de Olavide, Seville, Spain Selected  as  undergraduate  representative  to  advisory  council  to  University  President  regarding  gender  issues   Texas Christian University, Fort Worth, TX     GPA:  3.9/4.0       January-May 2006 •   Baldwin  Scholars  Program,  Baldwin  Scholar,  Durham,  NC     Oct  2006  –  Present   INTERNSHIPS National Aeronautics and Space Administration (NASA) May 2010-Present SCHOLASTIC  HONORS   Selected  as  on  of  the  18  women  from  Class  of  2010  for  Duke  University’s  only  women’s  research objectivesrogram   leadership  p Wyle Laboratories: Human Research Program (HRP) Intern; Houston, TX • Compiled research deliverables and assessed technical readiness levels for the Human Research Program, which Advanced  Research  Independent  Study,  Durham,  NC     Aug  –  Dec  2008   • investigates the impact of spaceflight on the human body; presented information to management to aid direction of • Completing  quantitative  (using  STATA)  and  qualitative  analysis  of  original  dataset  on  j• Shadowedrthe Biomedical Engineer Flight Controller in International Space Station Mission Control and supported Russian udicial   ecourse  to  foreign   • Collaborated with an interdisciplinary team of five to assist in the development of the Human Research Roadmap, a web- law  in  73  U.S.  Supreme  Court  decisions  over  the  past  20  years   based system which captures the HRP’s biomedical risks, Program Requirements Document, and Integrated Research Plan Eruditio  –  Duke  University’s  undergraduate  Humanities  Journal,  Durham,  NC     Spring  2007   • Extravehicular Activity (EVA) Published  research  paper  entitled:  “Globalizing  Jurisprudence:  The  Use  of  Foreign  Authority  in  Domestic  Constitutional           Wyle Laboratories: Human Research Program (HRP) Intern; Houston, TX June-August 2009 Interpretation”     • Performed statistical analysis of NASA HRP Education & Outreach program data • Researched impact of space on biological systems and drafted web text for “Hydration” activity • RESEARCH EXPERIENCE Cartilage Mechanics and Tissue Engineering Laboratory, Duke University Department of Biomedical Engineering Student Researcher; Durham, NC • Developed PEG-DA microwell system to enable three dimensional culture of small cell populations • Cultured type IX collagen knockout mouse chondrocytes in presence of cytokines to form cartilage tissue pellets • Performed analyses on tissue specimens using ELISA, histology, and MATLAB programming techniques Continuum Biomechanics Laboratory, Texas A&M University Department of Biomedical Engineering Research Assistant; College Station, TX August-December 2008 • Worked on biomechanical mathematical model of abdominal aortic aneurysm under Dr. Jay Humphrey VOLUNTEER EXPERIENCE Engineering World Health Volunteer; Durham, NC August 2009-December 2010 • Served with a team of students to design an improved sphygmomanometer for use in the developing world • Served as liaison to 15 hospitals in Honduras and Nicaragua to assess hospitals’ medical needs and arranged delivery of devices and biomedical engineers where necessary. Demonstrated effective Spanish communication skills Engineers Without Borders Volunteer and Delegate; Fort Worth, TX and Cabezas, Bolivia March 2007-December 2008 • Designed and implemented engineering solutions to a school of 6th-12th graders in Cabezas, Bolivia, while working with a team of four professional engineers • Engineering solutions included drip bucket irrigation system, flow pressure measurements, water quality assessments, electrical load survey, preliminary wiring and testing of diesel generator SKILLS & ACHIEVEMENTS Languages: Proficient in Spanish, enhanced by study in Seville, Spain in spring 2006 Computer: Microsoft Office Suite, SPSS statistical software, and Mathematica and MATLAB programming techniques International, Alpha Chi Omega, Mathematics and biology tutor   Honors: Phi Beta Kappa Society, TCU Chancellor’s Scholarship (Full Tuition) Other Activities & Involvements: CoboBrothers Dance Company and Sabrosura latin dance troupe, Fort Worth Sister Cities 33 33
  • 34. A Compelling Cover Letter The cover letter is your opportunity to bring additional focus to your resume with a specific reader in mind. You will write a unique and well-researched letter for every opportunity to which you apply. This is your chance to present a compelling case, with evidence, that you have unique skills and perspectives that give you the ability to thrive in a specific role. Before you put words to the page, paint a mental picture. Go with us on this; this step is critical. Get into the mindset of the person making the hiring decision. Who is the candidate that gets the interview? What are the most important qualities needed to be incredibly successful in this role? Use these images to identify the most important messages that you need to convey about yourself in this document. The secret about cover letters is that they are essays and we know you have written an essay or two while at Duke! What are the components? Present a clear thesis, provide evidence to support your claims, and wrap things up with a succinct and compelling conclusion. This is also exactly how you write a cover letter. Not sure a cover letter is necessary? Think of the cover letter as part of the resume. If someone asks for a resume, send a resume plus a cover letter, unless there is an explicit request otherwise. This is standard practice. Five Tips for a Successful Cover Letter Make a STRONG FIRST IMPRESSION in the first sentence and the first paragraph. A persuasive 1) first sentence tells the reader that you are serious and keeps them reading. Interesting and compelling information about your candidacy should be introduced in your first paragraph. The final paragraph is too late. GO BEYOND general statements that could be true for the majority of candidates. Common 2) qualities or characteristics will not help you to uniquely stand out. Trust the resume to cover the basics and use the cover letter to highlight bigger patterns of success or share an anecdote about your achievements. Tell the reader about YOU. Communicate your interest and motivation to apply by connecting 3) your background and interests to your knowledge of the organization. Avoid reporting facts. The reader already knows his or her organization but want to know about you and why you are applying. Write a SPECIFIC THESIS sentence. Put it at the end of your first paragraph. It will probably 4) read something like this: I am confident that my (ability to, background in, experience with, etc.) and (knowledge of, skills in, etc.) give me the ability to succeed with your organization. USE EVIDENCE to build credibility around every claim in your letter. The reader wants to believe 5) you and needs plausible and detailed illustrations of your past success to do so. If you have included more than a couple of claims (literally, two would be good!) about your ability to thrive in the job, you are sacrificing depth for breath and duplicating the work that the resume should do. Move extra information from the cover letter to the resume to improve it and then trust the resume. 34 3434
  • 35. Anatomy of a Cover Letter Resumes and cover letters are very personal documents. The examples here are meant to illustrate possibilities—some of which may not pertain to you. Use your judgment to best suit your experiences and goals.Consider using your resumeheading as an alternate. Your  Mailing  Address  Do your research to find an  appropriate name. In a situation Today’s  Date  where you haven’t been able  to find this, a replacement like Full  Name  of  Recipient  “hiring committee” can be used. Title  “Do not use To Whom it May Company  Concern” or “Dear Sirs!” Mailing  Address    Discuss what appeals to you about Dear  Mr./Ms.  Last  Name:  the work or program by going  beyond the website to clients,projects, news, etc. Write  a  first  paragraph  to  introduce  two  main  points:   • I  am  a  serious  candidate  and  care  about  this  opportunity  BRIEFLY mention any action • I  have  the  knowledge  and  skills  to  thrive  in  this  role  with  your  organization  that you’ve taken to be abetter applicant, e.g., people  you have met or talked to. Write  second  and  third  paragraphs  to  provide  illustrations  from  your  experience   that  back  up  the  claims  in  the  first  paragraph.    Use  a  separate  paragraph  for  each  of  Set up the next two paragraphs two  claims.  of your letter with a thesis Detail  a  point  from  your  resume.  sentence. Make  connections  across  points  listed  on  your  resume  Example: Repeating  information  from  your  resume  without  added  context  or  insight  is  not  a  “I am seeking an opportunity to good  strategy.  work in this positive, collaborative  environment, as well as to take Use  the  final  paragraph  to  conclude  the  letter  and  discuss  next  steps.    Reiterate  any  on the varied responsibilities that themes  from  the  letter  that  you  would  like  to  emphasize,  thank  the  reader  for  their  this position has to offer. My time,  include  any  contact  information  that  is  not  already  on  the  page,  and  present  experience working with children, actions  that  you  will  take  after  sending  this  letter,  if  any.  managing large-scale projects,and designing curriculum may  make me a good fit.” Sincerely,        Avoid:“I am seeking an opportunity likethis and my experience and your If you scan your Examples  requirements may be a good fit.” Signature signature and save the might include Typed  Name   .jpg file, you can insert when you willMaintain a separate document   it into digital files! be in town for awith all of your topical paragraphs. enclosure:    resume   visit or a followCopy from and paste into it to up call.                                            (any  other  application  items)  keep a useful record of your coverletter paragraphs.What you say, for example,about how you have manageda number of significant projectsand deadlines as a leader in DUUcan be applied to any opportunitywhere projects and deadlines arecritical to being effective at work. 35 35
  • 37. InterviewingFrom Interview to OfferWhile a sharp resume and persuasive cover letter will getyou an interview, you’ll need excellent interviewing skillsto close the deal and land your desired position. All toooften, job and internship seekers invest large amounts oftime to write their application documents but give shortshrift to interview preparation.An interview can be conversational (that is what you hopefor!) but it is NOT just a conversation. Even the mostconfident and personable people person will benefitdramatically from thoughtful interview preparation. Youhave come this far; be sure you keep up the momentumand build upon your preliminary success.Research industry, employer, and role. Follow therelevant news, learn the organization’s website backwardsand forwards and scope out your interviewers on LinkedInand Google. Reach out to employees—maybe even Dukealums—in the company.Rehearse your introduction. What will you say to createa positive and compelling first impression when youare asked the question, “Tell me about yourself”? Nomatter how it is phrased, expect that you will open theinterview with a platform to talk about your interest inthe opportunity and how it fits with your strengths andexperiences.Connect your experiences. Practice telling short storiesthat give evidence to your success. Mentally connectthese stories to the qualities they best represent.Prepare your own questions. You will be given theopportunity to ask questions during your interviews.This is a valuable part of the interview, not just a politegesture. Consider questions about the role, companyspecifics (but never salary or benefits—not yet), thepersonal experiences of people that you meet, orquestions that relate to current events or news.Send thank-you notes. Send them the very next day toeach person or group that you meet. Refer to somethinginteresting or unique from the conversation to create anopportunity for the reader to think of you again. Papermakes a stronger impression, but email is the way to go ifa hiring decision will be made before snail mail can reachits destination. CAREER GUIDE // 37 37 37
  • 38. Behavioral Interviews T he vast majority of interviews are behavioral in nature. Frequently, behavioral questions will include some form of, “Tell me about a time when…” and will relate to tasks, scenarios, and qualities that will be significant to the position you are now seeking. Through this method, the interviewer hopes to gauge your potential for success. The premise of behavioral- based interviews is that your past actions are the best predictor of your future performance. The appropriate response is to share a concise, but detailed story about a relevant experience. Behavioral Interview Success • Provide well thought-out examples with successful endings. Even a story about your biggest failure can conclude with what you learned from the experience! • Refer to specific examples rather than broad characterizations. • Be sure that your story has a beginning, middle, and end. See the STAR method for responding on the next page. • Prepare your stories in advance by anticipating the expected strengths needed for the role and matching them with your own accomplishments. • Address and contextualize your own contributions when discussing a group project. • Pull examples from across your range of experiences. Using just one or a few can create a sense that others have not been valuable. • Speak positively about yourself, colleagues, supervisors, and peers. • Use the most recent examples when possible.38
  • 39. The STAR MethodSTAR is formula for creating your best response tobehavioral-based questions. Interviewers expectyou to present your thoughts and experience in A fewthis manner. Don’t worry, however. You’ll see that importantthe STAR method is no different than the basics of tips:any good story composition. • A strong STAR response willQuestion: Tell me about a time when you had to last one to twoprovide difficult feedback to a team member? minutes.S • Be brief in your “Last semester I took a psychology course that required a group project to examine set-up. Give motivation. The professor assigned each just enough Situation student to a 4-person group. My group decided to look at what motivates college background Set the scenario for students to participate in community or contextual your example. service activities.” information forT your story to make “As a group, we developed a plan to distribute the work between us. However, sense. after the first few weeks, it became • The result is Task apparent that one of our team members critical. Everything was not completing her part of the Describe the specific project and she missed one of our group in your example challenge or task that relates to the meetings. The rest of the team decided builds towards this that we needed to reengage her.” question. component.A “I took the initiative to set up a meeting • Use the structure with her where we discussed her interest of the acronym Action in the project as well as the other for direction if you academic responsibilities. After talking Talk about the actions that you with her, it was clear that if we changed forget what you her contributions to tasks that better fit took to accomplish were saying. If all her skills and interests, she would most the task. likely contribute at a higher level.” else fails, skip toR the R, result. “It turned out that the team could redistribute tasks without compromising Result so every member got to work on the pieces of the project that were of Present the results most interest to them. In the end, we that followed completed the project and received because of the positive feedback from our professor.” chosen action. 39
  • 40. Case Interviews C ase interviews are a specialized type of interview common in the consulting industry. In a case interview, the interviewer presents a dilemma, and the candidate must analyze and discuss the problem and propose a solution. Employers use case interviews as a way to evaluate a candidate’s qualitative, problem-solving, and analytical skills and often their business acumen. In addition they will evaluate the communication skills, listening skills, enthusiasm and non-verbal cues, e.g., eye contact, of the candidate. The way in which a candidate arrives at a solution to the question, which demonstrates to an employer how the candidate thinks through a dilemma, is as important as the actual solution the candidate provides, if not more. Case Question Types Typical case questions fall into four categories: Calculations/Computational Scenario – Devise a solution given a problem statement, data elements, and possibly a formula Business Operation Scenario – Devise a solution given a problem related to operational effectiveness. Example: How can you increase efficiency of Starbuck’s ordering process by decreasing wait time during peak hours? Business Strategy Scenario – Devise a solution given a problem related to strategy and new markets. Example: How will airlines remain competitive with rising fuel costs and increased regulations? Brainteaser – Two primary types including the estimation case, How many golf courses exist in Wisconsin? and the random fact analysis, Why are manhole covers round? Resources for students preparing for a case interview are the following: • Case In Point: Complete Case Interview Preparation by Marc Casentino • Mock interviews through the Career Center • Practice cases and interactive online cases on employers’ websites4040 40
  • 41. Next Steps and Selected Resources: Search Skills and Strategy • Schedule a career counseling appointment to be sure you are presenting yourself effectively in writing and speech as well as finding opportunities that match your interests. ( • Utilize drop-in advising at Smith Warehouse to get advice the same day you need it, no appointment necessary! ( • Create an account and routinely check each of these Duke databases to become aware of internships, jobs, and employers. eRecruiting ( iNet ( UCAN (• Use these lists and databases to increase your awareness of opportunities at Duke and beyond. Leadership Development Programs ( Short-Term Opportunities ( e-leads (• Visit our website to find these helpful guides. Strategic Search ( Online Profile ( Interviewing ( Cover Letter ( Resume ( Networking ( Career Research ( Self-Inquiry ( 41 41
  • 42. Develop Your Career with Us I’ve been a part of Lutron for 3 ½ years. Jamie McMahon (Electrical Engineering Major) Design and Development Engineer At Lutron, we’ve been designing and manufacturing energy-saving light control solutions since 1961. Our success depends on your success. Join Lutron’s Innovation Leadership Program and you’ll develop the skills and knowledge needed to win in the world of innovation. • Immediately join an engineering development team • Receive formal mentor support • Collaborate regularly with business unit managers and directors • Acquire real-world experience through field assignments • Foster relationships with Lutron’s global customers Key opportunities include: Engineering—Electrical, Mechanical, Computer, Software, Manufacturing,©2012 Lutron Electronics Co., Inc. | P/N 368-2717 REV B Industrial, Architectural Science—Physics, Chemistry, Math Opportunities are also available in sales leadership and field engineering leadership—hiring all majors. Dynamic keypad in Black To learn more about how you can be a part of our future visit @lutronjobs 42
  • 43. Where to go from hereSelf-Inquiry: pgs. Exploration: pgs.Uncover What Drives You 10-13 Discover Opportunities 14-17• Start a notebook or file where you keep all of your • Create accounts on eRecruiting, iNet, andthoughts in one place. use it as you think of things. uCan.• Attempt the values, interests, skills, personality, • Sign up for Career News and other newslettersand experience exercises. fifteen minutes apiece is agreat start. that match your interests.• Draw a timeline of your life. Mark all of the • Attend career center events. The Fanniememorable experiences. look for patterns in the Mitchell Career event happens annually andthings that have been compelling and exciting for brings over 70 alums back to campus to talkyou. about their careers.• Create a list of people you would ask to be on a • Map out the influences on your decision topersonal Board of advisors. ask someone on your list come to Duke. Know that your decision-makingto have a conversation and provide advice based on style impacts how you should plan to explorehis or her life experiences.• Use a career counseling appointment to careers.begin exposing patterns in your values, • Use a career counseling appointmentskills, interests, and personality. to devise a research game plan. Work with a counselor to identify the best resources to use.Search Skills & ExperienceStrategy: Acquisition:Learn to Test Your StrengthsCommunicate pgs. and Interests pgs.Persuasively 22-41 in the World 18-21 • Draft and redraft resumes, cover letters, and • develop a list of things you want to learn about or to other application materials. accelerate your learning curve and comfort level with this new type be able to do. of presentation by getting feedback from multiple • use the dukeGroups directory to identify student people. organizations that match your interests. try out something • Tell everyone you know that you are searching, that builds a skill that you would like to develop. and what for. Be as specific as you are certain. • Create a account, learn the features, • research opportunities to pursue your interests in and join the duke university alumni network durham and the broader community. group. your network has just expanded to over • assess whether your time is being filled by the 10,000 professionals. most meaningful commitments. use the Buffet of • Practice your “elevator speech”, a thirty-second introduction that concisely shares your background, experience as food for thought. interests, and goals. use the nine domains to • use a career counseling appointment to identify expand your thinking. steps toward experiences that strategically align with • Use career counseling appointments throughout your curiosities. to be sure you are improving continuously throughout your search. 43
  • 44. 44295695_AF-DivAd_DukeCareerFair_2012.indd 1 7/23/12 10:43 AM