CSCW in Times of Social Media

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CSCW in Times of Social Media

  1. 1. CSCW in Times of change ! industrial Social Media Change picture! 7! Invited talk by Dr. Hendrik Drachsler University Siegen, Germany, 29.08.2012 1
  2. 2. Open University of the Netherlands 2 2
  3. 3. Open University of the Netherlands Some Facts: • 20.000 Students • 60 Mio. Eur Budget • 15 Study Centers CELSTEC - 120 FTE - 7 Mio. budget (R.Koper) - 2 R&D Programs a.) Technology-Enhanced Learning (M.Specht) b.) Learning and Cognition (P. Kirschner) 2 2
  4. 4. Whoami• Assistant Professor at the Technology-Enhanced Learning Program• Research topics: Learning Networks, Recommender Systems, Personalization, Learning Analytics, Mobile devices• Application domains: Science 2.0 Health 2.0 3
  5. 5. Overview 1. CSCW & social media 2. Data & Personalization 3. Applications- domains 4. Future Challenges 4
  6. 6. Networked Organizations by Zohar Manor-Abel http://flickr.com/photos/zoharma/97214235/sizes/l/
  7. 7. by Alex Guerten, 2008
  8. 8. GL O C A L I S AT I O NOBALISAT by Alex Guerten, 2008ION
  9. 9. G L O C A L I S AT I O N by Alex Guerten, 2008
  10. 10. G L O C A L I S AT I O N P R O D U C by Alex Guerten, 2008 E CONSUMERS S
  11. 11. G L O C A L I S AT I O N by Alex Guerten, 2008 PROSUMERS
  12. 12. The challenge in 2006“The biggest challenge businesses face today is unlearning what was successful in the industrial age and learning how to prosper in the network era.” Jay Cross, Informal Learning (2006)
  13. 13. TODAY - Network era?!
  14. 14. TODAY - Network era?!
  15. 15. TODAY - Network era?!
  16. 16. TODAY - Network era?!
  17. 17. TODAY - Network era?!
  18. 18. TODAY - Network era?!$53 Million + $300 Million + $689 Million + $1200 Million A total investment of $2.242.000.000 Dollar into CSCW enhanced Social Media applications
  19. 19. Overview 1. CSCW & social media 2. Data for Personalization 3. Applications- domains 4. Future Challenges 10
  20. 20. Personal Environments
  21. 21. Personal Environments
  22. 22. Personal Environments
  23. 23. Personal Environments
  24. 24. EmergenceJohnson, S. (2001). Emergence. New York Scribner.
  25. 25. EmergenceSo, how do you deal with information overload? Johnson, S. (2001). Emergence. New York Scribner.
  26. 26. EmergenceSo, how do you deal with filter failure? overload? So, how do you deal with information - Clay Shirky Johnson, S. (2001). Emergence. New York Scribner.
  27. 27. EmergenceSo, how do you deal with filter failure? - Clay Shirky Johnson, S. (2001). Emergence. New York Scribner.
  28. 28. Recommender  SystemsPeople who bought the sameproduct also bought productB or C … 13
  29. 29. The Long TailAnderson, C. (2004). The Long Tail. Wired Magazine. 14
  30. 30. The Long Tail“We are leaving the age of information andentering the age of recommendation”. Anderson, C. (2004)Anderson, C. (2004). The Long Tail. Wired Magazine. 14
  31. 31. Emerging paths 15© peterme.com, flickr 2009
  32. 32. Emerging pathsMainRoad 15 © peterme.com, flickr 2009
  33. 33. Emerging paths Personalised pathsMainRoad 15 © peterme.com, flickr 2009
  34. 34. Manouselis, N., Drachsler, H., Vuorikari, R., Hummel, H. G. K., & Koper,R. (2011). Recommender Systems in Technology Enhanced Learning. InP. B. Kantor, F. Ricci, L. Rokach, & B. Shapira (Eds.), RecommenderSystems Handbook (pp. 387-415). Berlin: Springer.
  35. 35. Manouselis, N., Drachsler, H., Verbert, K., Duval, E. (2012).Recommender Systems for Learning. Berlin: Springer.
  36. 36. Data-driven Research and Learning Analytics EATEL-Hendrik Drachsler (a), Katrien Verbert (b)(a) CELSTEC, Open University of the Netherlands(b) Dept. Computer Science, K.U.Leuven, Belgium 17
  37. 37. dataTEL
  38. 38. dataTEL
  39. 39. dataTEL
  40. 40. dataTEL
  41. 41. dataTELProsumer concept -> Huge amount of information -> Personalization -> Lack of references datasets -> New evaluation criteria
  42. 42. Overview 1. CSCW & social media 2. Data for Personalization 3. Applications- domains 4. Future Challenges 20
  43. 43. Application domain: Science 2.0
  44. 44. Science toolbox 22
  45. 45. Open 23
  46. 46. Open Access Open data OpenOpen Innovation Open Science 23
  47. 47. Open = Increases the information overload Are you sure that you never miss an relevant article?Do you know who is citing and referring to your articles? Are you sure to whom to collaborate with? 24
  48. 48. New tools in the toolbox 25
  49. 49. New tools in the toolbox 25
  50. 50. New tools in the toolbox 25
  51. 51. New output criteria 26
  52. 52. New output criteria 26
  53. 53. New output criteria 26
  54. 54. New insightsReinhardt, W., Meier, C., Drachsler, H., & Sloep, P. B. (2011). Analyzing 5 years of EC-TELproceedings. In C. D. Kloos, D. Gillet, R. M. Crespo García, F. Wild, & M. Wolpers (Eds.),Towards Ubiquitous Learning: 6th European Conference of Technology Enhanced Learning, EC-TEL 2011 (pp. 531-536). September, 20-23, 2011, Palermo, Italy. LNCS 6964; Heidelberg,Berlin: Springer. 27
  55. 55. New insightsReinhardt, W., Meier, C., Drachsler, H., & Sloep, P. B. (2011). Analyzing 5 years of EC-TELproceedings. In C. D. Kloos, D. Gillet, R. M. Crespo García, F. Wild, & M. Wolpers (Eds.),Towards Ubiquitous Learning: 6th European Conference of Technology Enhanced Learning, EC-TEL 2011 (pp. 531-536). September, 20-23, 2011, Palermo, Italy. LNCS 6964; Heidelberg,Berlin: Springer. 27
  56. 56. New insightsReinhardt, W., Meier, C., Drachsler, H., & Sloep, P. B. (2011). Analyzing 5 years of EC-TELproceedings. In C. D. Kloos, D. Gillet, R. M. Crespo García, F. Wild, & M. Wolpers (Eds.),Towards Ubiquitous Learning: 6th European Conference of Technology Enhanced Learning, EC-TEL 2011 (pp. 531-536). September, 20-23, 2011, Palermo, Italy. LNCS 6964; Heidelberg,Berlin: Springer. 27
  57. 57. Personalization in Science Recommends relevant articles / blog post, facebook, google page etc.: a.) A new method has been published that fits to your research b.) A new article appeared that supports / contradicts your results 28
  58. 58. Science 2.0 - PhD Projects Distribute Information 29
  59. 59. Science 2.0 - PhD Projects Increase Awareness 29
  60. 60. Science 2.0 - PhD Projects Personalize Information 29
  61. 61. Science 2.0 - PhD Projects New Services 29
  62. 62. Science 2.0 - EU Projects LinkedUp Web submissi data on data( Personal( data Stage(1J Initialisation Initialisation 36stages6of6the6LinkedUp competition6 LinkedUp Challenge6Environment • Lowest(requirements(level(for(participation • Inital(prototypes(and(mockups,(use(of(data( • LinkedUp Evaluation(Framework Participation criteria testbed(required • Methods and Test(Cases Stage(2 • 10(to(20(projects(are(expected • LinkedUp Data(Testbed • Competitor ranking list • Medium(requirements(level(for(participation • Working(prototypes,(minimum(amount of data(sources,(clear(target(user(group LinkedUp Support Actions Stage(3 • 5(to(10(projects(are(expected( • Dissemination((events,( training)( • Data(sharing(initiatives • Deployment(in(realJworld( use(cases • Community(building(&(clustering • Sustainable(technologies,(reaching out • Technology(transfer to critical(amount(of(users, Stage(4 • 3(to(5(projects(are(expected( • Cashprice( awards(&(consulting E P S T P F Network(of(supporting(organisations( ( I (see 3.2Spreadingexcellence,exploitingresults,disseminatingknowledge) S E C B C O 30
  63. 63. Application domain: Health 2.0
  64. 64. The projectImproving the continuity of patient care through identification and implementation of novel patient handoff processes in Europe
  65. 65. The HANDOVER projectShorter hospitalizations, more frequent patient transitionsà high demands on the quality of clinical handovers • Missing information • Incomplete information • Delay • Wrong address • Wrong medication • ...
  66. 66. The HANDOVER projectShorter hospitalizations, more frequent patient transitionsà high demands on the quality of clinical handovers • Missing information • Incomplete information • Delay • Wrong address • Wrong medication • ...
  67. 67. Participatory Design 34
  68. 68. Certified / Community contentCertified content Community Content 36
  69. 69. The PATIENT project
  70. 70. Process mapping
  71. 71. Mobile Apps to improve handovers
  72. 72. Mobile Apps to improve handovers ! ! ! !
  73. 73. Mobile Apps to improve handovers
  74. 74. Mobile Apps to improve handovers
  75. 75. Overview 1. CSCW & social media 2. Data for Personalization 3. Applications- domains 4. Future Challenges 40
  76. 76. Future Research ChallengesIn General:1. Personalization, Awareness, Reflection2. Privacy and Legal Protection3. Social Metadata Standard4. New application-domains: Energy 2.0 41
  77. 77. Future Research ChallengesFor Science 2.0:1. Open Science2. Linked Data3. Data Analytics / Visualizations 42
  78. 78. Future Research ChallengesFor Health 2.0:1. Adoption of social technology for innovation2. Mobile technology3. Linked Data for health4. Participative health 43
  79. 79. Thank you for attending this lecture! This silde is available at: http://www.slideshare.com/Drachsler Email: hendrik.drachsler@ou.nl Skype: celstec-hendrik.drachsler Blogging at: http://www.drachsler.de Twittering at: http://twitter.com/HDrachsler 44

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