Organizational Behaviour

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Introduction to Organizational Behaviour & its Scope

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  • Effectiveness—Achievement of goals.Efficiency--An organization is efficient if it is the accomplishment of enterprise objectives with the minimum of unsought consequences or costs
  • Organizational Behaviour

    1. 1. ORGANIzATIONAL BEHAVIOR<br />Dr. VandanaRahadwa<br />Dr. SamarpitaDutta<br />7/29/2008<br />1<br />
    2. 2. What is an Organization?<br />7/29/2008<br />2<br />
    3. 3. Goal of Business !!!<br />7/29/2008<br />3<br />
    4. 4. What Managers Do<br />Managers (or administrators)<br />Managerial Activities<br /><ul><li>Make decisions
    5. 5. Allocate resources
    6. 6. Direct activities of others to attain goals</li></ul>7/29/2008<br />4<br />
    7. 7. Management skills<br />Technical skills<br />Human skills<br />Conceptual Skills<br />7/29/2008<br />5<br />
    8. 8. People are the assets<br />7/29/2008<br />6<br />
    9. 9. What is Organizational Behavior?<br />7/29/2008<br />7<br />
    10. 10. Organizational behavior (OB)<br /> A field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness.<br />7/29/2008<br />8<br />
    11. 11. Hawthorn Studies<br />Key to modern management<br />In 1924, illumination studies done at Hawthorn Works of Chicago.<br />7/29/2008<br />9<br />
    12. 12. Complementing Intuition with Systematic Study<br />Intuition<br />“Gut” feelings about “why I do what I do” and “what makes others tick”.<br />Systematic study<br />Looking at relationships, attempting to attribute causes and effects, and drawing conclusions based on scientific evidence.<br />Provides a means to predict behaviors.<br />7/29/2008<br />10<br />
    13. 13. There Are Few Absolutes in OB<br />Contingency variables: &quot;It Depends!!!&quot;<br />Situational factors that make the main relationship between two variables change---e.g., the relationship may hold for one condition but not another. <br />Country 1<br />y<br />x<br />In <br />x<br />y<br />Country 2<br />May NOT be related to <br />In<br />7/29/2008<br />11<br />
    14. 14. .<br />What is Organizational Effectiveness?Effectiveness vs. Efficiency?<br />7/29/2008<br />12<br />
    15. 15. 7/29/2008<br />13<br />
    16. 16. The Independent Variables<br /> The presumed cause of some change in the dependent variable; major determinants of a dependent variable. <br />Individual-Level Variables<br />Group-LevelVariables<br />OrganizationSystem-LevelVariables<br />IndependentVariables Can Be<br />7/29/2008<br />14<br />
    17. 17. Basic ob model stage 1<br />7/29/2008<br />15<br />
    18. 18. The Dependent Variables<br />Productivity<br />Absenteeism<br />Turnover<br />Deviant Workplace Behavior<br />Organizational citizenship behavior<br />Job Satisfaction<br />7/29/2008<br />16<br />
    19. 19. 7/29/2008<br />17<br />
    20. 20. Challenges & opportunities<br />Responding to Globalization<br />Increased foreign assignments<br />Working with people from different cultures<br />Overseeing movement of jobs to other countries<br />Managing Workforce Diversity<br />Embracing diversity<br />Implications for managers<br />7/29/2008<br />18<br />
    21. 21. Challenges (contd.)<br />Improving Quality and Productivity<br />Quality management (QM)<br />Process reengineering<br />Responding to the Labor Shortage<br />Fewer skilled laborers<br />Improving Customer Service<br />Increased expectation of service quality<br />Customer-responsive cultures<br />7/29/2008<br />19<br />
    22. 22. Other ob challenges<br />Improving People Skills<br />Empowering People<br />Stimulating Innovation and Change<br />Coping with “Temporariness”<br />Working in Networked Organizations<br />Helping Employees Balance Work/Life Conflicts<br />Improving Ethical Behavior<br />7/29/2008<br />20<br />
    23. 23. Future ob trends<br />Reengineering<br />Restructuring<br />Benchmarking<br />Outsourcing<br />Freelancers<br />7/29/2008<br />21<br />
    24. 24. 7/29/2008<br />22<br />

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