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Site EMEA Forum 2012 Participants Booklet, 2nd Site EMEA Forum, 18th - 20th June 2012 in Berlin, Germany

Site EMEA Forum 2012 Participants Booklet, 2nd Site EMEA Forum, 18th - 20th June 2012 in Berlin, Germany

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    Site EMEA Forum 2012 Participants Booklet Site EMEA Forum 2012 Participants Booklet Presentation Transcript

    • Site EMEA Forum 2012Contents02 | Welcome letters05 | Site EMEA Forum 2012 - Organisation Team06 | Site EMEA Forum 2012 - Sponsors07 | Day Programme - short overview08 | Monday, 18th June 2012 - Schedule09 | Tuesday, 19th June 2012 - Schedule10 | Wednesday, 20th June 2012 - Schedule11 | Berlin Incentive Discovery Tours 11 | Tour 1 Classic Berlin 11 | Tour 2 The Berlin Scene 12 | Tour 3 Capital History 12 | Tour 4 Fashion & Art 13 | Tour 5 Berlin‘s Alternative Neighbourhoods 13 | Social Workshop: Prinzessinnengarten - Urban Gardening14 | Speakers16 | Welcome to Berlin - public transport17 | Hotel - Eco Scandic Berlin Potsdamer Platz18 | Berlin Information19 | Did you know?20 | Some useful German vocabulary21 | Travel ABC - Germany in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 1
    • Site EMEA Forum 2012Dear Participants,We are happy to welcome you to Berlin and look forward to spen-ding a couple of days with you in this amazingly interesting city.Almost no other metropolis has experienced such frequent andradical transformations over the past two decades. Berlin has indeedwitnessed steady growth in its importance, with dazzling epochsalternating with darker eras. Nonetheless, this formerly divided cityhas succeeded in becoming the beating heart of central Europe.N­ owadays people from all over the world delight in experiencingBerlin’s vivid history and vibrant night-life. You will get this chanceover the next few days during the Site EMEA Forum 2012.With best regards, enjoy your stay in Berlin!Site EMEA Forum 2012 Team in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 2
    • Site EMEA Forum 2012Dear Colleagues and Friends,We are pleased to welcome you to Berlin to the 2nd Site EMEAF­ orum. This format was conceived to offer members an accessibleand attractive networking and education programme.Our aim is to provide a platform for professionals facing similars­ ituations - focusing on the future of incentive- and motivationaltravel and drafting a prognosis for our sector.The Host and Education Committees have worked hard to produce,direct and deliver an eco-sustainable programme that will equip youto face everyday challenges, identify solutions and seize opportunities.We are grateful to Site Germany, VisitBerlin, Markenreise GmbH andDeutsche Lufthansa AG as leading partners and to our sponsorsincluding the Site International Foundation and IMEX Frankfurt. Weare particularly indebted to Heike Mahmoud, Director of VisitBerlinConvention Office, and to her charming local team including SandraGollnest, Alexandra Spriess and Mateja Bauer.We are confident that we will have a memorable “Summer feeling inBerlin” event and that we will all benefit from this Site EMEA Forumexperience!With best wishes,Annamaria Ruffini CMPChair Site EMEA Forum 2012 Dr. Patrick PatridgeChair Host Committee Maria Arnolda EgbertsChair Education Committee in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 3
    • Site EMEA Forum 2012Liebe Site 2012 EMEA Forum Teilnehmer,Hello Site 2012 EMEA Forum participants!It is more than 30 years since my last visit to Berlin and I am reallyexcited to see you at this great education and networking opportuni-ty in Europe.Site started 2012 with an excellent Site Executive Summit in Barilo-che, Argentina, and I have no doubt that this event will raise the barfor our association, too!I want to thank Site Germany and our partners VisitBerlin ConventionOffice, Markenreise GmbH and Deutsche Lufthansa AG without who-se time and resources I know this event would not have succeeded.Thanks also to the group of leaders who worked hard to deliver thisfantastic agenda of seminars that will foster discussion and interac-tion among participants. Site is proud to support this new format forour events in Europe.Don’t forget to register to our International Conference which takesplace in Beijing from 14-17th September 2012.Updates about all Site events are available at www.siteglobal.comwhere you will also find information on ITE, Site Nite North America,Site Classic and member receptions at IMEX North America andEIBTM.I would love to see you at more Site events in the coming months.Let Site shine in!Alejandro VerzoubSite President 2012 in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 4
    • Site EMEA Forum 2012SITE EMEA Forum 2012 – Organisation Team Chair VisitBerlin Convention Office Official Airline Carrier Annamaria Ruffini – Sandra Gollnest Deutsche Lufthansa AG Events In & Out, Rome, Italy Education Committee Dirk Bracaval – Admire Belgium, Belgium Karim Elminabawy - Emeco Travel, Egypt Bill LaViolette - I&MI Media, France Host Committee | DMC - Markenreise GmbH Krzysztof Michniewicz - Incentive Concept, Poland Host Committee Chair Alexandra Spriess Rosario Morais – Vega, Portugal Dr. Patrick Patridge – Berlin, Germany Eggert Thor Olason – Iceland Congress, Iceland Tourism Marketing & PR, Mateja Bauer - Eurotravel Solutions - Berlin, Germany Frankfurt, Germany VisitBerlin Convention Office Education Committee | Heike Mahmoud, CMP Education Committee Chair Berlin, Germany Maria Arnolda Egberts CMP CMM Global Sales Manager, AllliedPRA in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 5
    • Site EMEA Forum 2012Site EMEA Forum 2012 - SponsorsA big thank you on behalf of the organisers andparticipants to the following kind and generous sponsors:VisitBerlin Convention Officewww.convention.visitberlin.deSite International Foundationwww.siteglobal.comSite Germanywww.site-germany.deimex Frankfurt 2013www.imex-frankfurt.comLufthansa AGwww.lufthansa.comTourism Marketing & PRwww.dr-patrick-patridge.deCanadian Tourism Commissionen-corporate.canada.travel/Tourism Torontowww.seetorontonow.com/Travel Albertatravelalberta.com/ in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 6
    • Site EMEA Forum 2012Day Programme – Short overviewSunday, 17th June 2012 Monday, 18th June 2012 Tuesday, 19th June 2012 Wednesday, 20th June 2012Evening Morning Morning MorningArrivals at Berlin Tegel or Schönefeld Arrivals at Berlin Tegel or Schönefeld Air- Site EMEA Forum 2012 – Education Site EMEA Forum 2012 – EducationAirports, individual transfers and hotel ports, individual transfers, hotel check-in programme at ICC Berlin programme at the Scandic Hotelcheck-in 13.30pm – 17.45pm Lunch Afternoon “Berlin Incentive Discovery Tours“ – 5 Departures Afternoon inspiring tours to choose from; departures Post-Site EMEA Forum 2012 optional tours Site EMEA Forum 2012 - Education from “Eco Scandic Berlin Potsdamer Platz” programme at ICC Berlin 19.15pm Evening Welcome reception, summertime buffet and Social event in the historic Tempelhof Air- social event on the “MS Hoppetosse” port together with “MEXCON” participants in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 7
    • Site EMEA Forum 2012Monday18th June 2012In the afternoon, everybody will have a chance to discover Berlinfrom different aspects, look behind the scenes by foot or by bike.Part of one “Incentive Tour” is a social workshop at the “Prinzessin-nengarten” – an urban garden in Berlin Kreuzberg.To top the day offthere will be a “Summer feeling in Berlin” al fresco buffet and BBQon the “MS Hoppetosse”. The scenic panorama view over the SpreeRiver and the almost maritime flair will surely add to a relaxing atmos-phere at this informal Site social event. Provision will also be made forUEFA European Football Championship fans.Dress code: The following attire is recommended for all discoverytours and for the social workshop: comfortable footwear & casualclothes. During the social workshop you will receive protective over-clothing so please do not wear your best clothes!The dress code for the evening social event is smart casual.Schedule13.15 – 17.45 Meeting at hotel lobby | Berlin Incentive Discovery Tours All details of these inspiring tours on pages 11 to13. Please take your Berlin Welcome card with you!17.45 – 18.45 Break in hotel - time to freshen up - followed by transfer to “MS Hoppetosse“19.15 – 20.00 Welcome by Site EMEA Forum 2012 Chair Annamaria Ruffini | Welcome by Heike Mahmoud on behalf of Berlin and Dr. Patrick Patridge on behalf of the Host Committee | Welcome by Alejandro Verzoub, President Site Global “Site EMEA Forum 2012 Ambassador Award”20.00 – 23.00 Summer-time buffet & social event on the “MS Hoppetosse” in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 8
    • Site EMEA Forum 2012Tuesday19th June 2012 | “MICE Industry 2030”The dress code is smart business (day) & smart business (evening).Schedule08.00 Meeting at hotel lobby – guided transfers to the ICC Berlin by public transport09.00 Opening Remarks: Annamaria Ruffini and Alejandro Verzoub | “Keep Fit”09.30 Keynote speaker: Lode Beckers “The Euro: Its Infancy and its | Adolescence – Implications for Incentive Travel and Meetings”10.30 – 11.00 Coffee Break11.00 – 12.30 Workshop 1 with Ricardo Perez Nuckel | “Negotiate GIVE AND TAKE – Why do some get more than others?”11.00 – 12.30 Workshop 2 with Rosan Gompers “The Future of Work & Organizations - Awareness & Choices for the Leaders of Tomorrow”11.00 – 12.30 Interactive Debate “Keep Fit”12.30 – 13.30 Lunch with MEXCON participants (ICCA, MPI, VDR, EVVC & GCB)13.30 – 15.00 Workshop 1 with Ricardo Pérez Nuckel (see above)13.30 – 15.00 Workshop 2 with Rosan Gompers (see above)13.30 – 15.00 Interactive Debate “Keep Fit” | “Keep Our Image Up”15.30 – 16.00 “Trends and Innovations in the Motivation and Incentive Travel Industry” with Alejandro Verzoub16.00 – 17.00 Panel Discussion | Early evening individual transfers with public transport to the hotel, Refresh18.45 Meeting point at hotel lobby for coach transfers to the historic Tempelhof Airport19.30 – 23.00 Social event together with MEXCON participants in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 9
    • Site EMEA Forum 2012Wednesday20th June 2012Morning education programme at the Scandic Hotel.In the afternoon you are more than welcome to go on an individualpost-Site EMEA Forum 2012 optional tour to round off your SiteEMEA Forum 2012 and Berlin experience.The dress code is smart business (day).Schedule09.10 – 10.10 Key Note Speaker Gerrit Heykoop “Forget Social Media! Daretogive and start using your network”10.10 – 10.30 Coffee break10.30- 12.30 Interactive Debate “Keep on Wrestling” A powerful mix of energy, ideas and thought- provoking contributions - inspiration for the future This lively session will feature representatives from different segments of our industry (e.g. motivators, organisers, suppliers).12.30 Lunch at Scandic HotelAfternoon Individual transfers to Berlin Tegel and Schönefeld airports Individual post-Site EMEA Forum 2012 tours in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 10
    • Site EMEA Forum 2012Berlin IncentiveDiscovery ToursTour 1 | Classic BerlinIn complete harmony with the times, the tour starts off on a relaxedand environmentally friendly note with a trip by electric tuk tuk directfrom the hotel. The route takes in Tiergarten (Berlin’s leafy centralpark), passes by the Brandenburg Gate, the Reichstag and theVictory Column, and brings participants to such sites as CheckpointCharlie, redolent with the city’s eventful history. The relaxed meansof transport chosen and the information provided by the guide makethis tour the ideal introduction to the German capital for any first-timevisitor.Schedule13.30 – 15.45 sightseeing tour beginning at the hotel16.00 – 17.30 workshop17.30 transfer to hotel (with local public transport)Tour 2 | The Berlin SceneBerlin is loud and colourful! Here is where the trends start, where thenew is tried out and where a relaxed café and Biergarten atmosphereis celebrated. In the streets off Kastanienallee, guests get the chanceto dive into this laid-back ambience, visiting brilliantly decoratedboutiques, flashy corner shops and kitschy cult locations of the Berlinfashion scene, all accompanied by a local insider.Schedule13.30 transfer (with local public transport) and workshop15.30 – 17.15 sightseeing tour17.15 transfer to hotel (with local public transport) in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 11
    • Site EMEA Forum 2012Tour 3 | Capital HistoryBerlin is bursting with history. The division of the city has left aparticular mark that can be clearly observed right up to today inthe city. During a guided bike tour, our guests follow the line of theWall, discover historic graveyards that have also been marked bythe varied history of the city, as well as visiting the newly createdspaces around the recently build central train station, Hauptbahnhof.A watchtower dating from the bad old days is now cared for by thefamily and friends of one of the Wall‘s victims, who will familiariseour guests with background information on this tragic episode ofGerman capita´s city history.Schedule13.30 sightseeing tour beginning at the hotel16.00 – 17.30 workshop17.30 transfer to hotel (with local public transport)Tour 4 | Fashion & ArtBerlin offers inspiration and creativity and the Mitte district – theheart of the city – is the place like nowhere else where trends andnew cultural directions come into the world. The guided city strollstarts directly at Hackescher Markt. Our guide is very familiar withthe local scene and guides our guests through such back streets asSchönhauser and Auguststrasse with their many happening shops,local designers and labels, galleries and courtyards, showing you theGerman capital‘s many-layered world of art and fashion.Schedule13.30 transfer (with local public transport) and workshop15.30 – 17.30 sightseeing tour17.30 transfer to hotel (with local public transport) in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 12
    • Site EMEA Forum 2012Tour 5 | Berlin´s Alternative NeighbourhoodsKreuzberg is one of Berlin‘s most polarised neighbourhoods. We willwander through the streets and catch a glimpse of the artistic sub-culture, Turkish markets, small food shops, fashion boutiques, andeverything that makes the “Little Istanbul” of Berlin so unique. If youlike urban street art you will not be disappointed - the citizens knowhow to express their feelings, thoughts or political disappointment.On this tour you will look behind curtains and detect many surprisesand local mysteries!Schedule13.30 transfer (with local public transport) & social workshop15.15 – 17.30 sightseeing tour17.30 transfer to hotel (with local public transport)Social Workshop: Prinzessinnengarten – Urban GardeningWhat started as a dream of two rather clueless amateur gardenersbecomes now reality in Kreuzberg, Moritzplatz for the fourth year in „What goesa row. Robert Shaw who used to be a filmmaker before devoting around comeshimself to gardening had a brilliant idea of using a run-down aban- around“doned lot in Kreuzberg to encourage citizens to grow plants. Inspiredby urban gardening in Cuba and similar places in New York he un-derstood the im¬portance of such a spot for its surroundings. Kreuz-berg as a neighbourhood of rather low education levels, with a highunemployment rate and phenomenal multicultural diversity madeperfect sense. The “Prinzessinengarten” cooperates with schoolsand some societies. People of different ages, from different countries,with different professional backgrounds come here to help –similar to our Site EMEA Forum group:The idea: An oasis in the midst of Berlin for everyone.The group result: After learning briefly about the garden´s history theparticipants get the opportunity to leave their mark. The “raised bed”will be donated to a school in the neighbourhood. in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 13
    • Site EMEA Forum 2012SPEAKERSOfficial opening Site EMEA Forum 2012 and presentation of theSite EMEA Forum 2012 Ambassador Award Alejandro Verzoub Annamaria RuffiniAlejandro Verzoub• President Site Global 2012, Site South America chapter leader• Board member at World of DMC‘s• President Latincentives, AV Business & CommunicationAnnamaria Ruffini CMP• President & CEO of Events In & Out (Italy – UK)• Co-founder & President of GMIC Italia Chapter• Past President of Site Italy Chapter• Site Master Motivator Award 2011• WTM Global Award 2011 Lode BeckersKeynote speakers Lode Beckers“Keep Fit - The Euro: Its Infancy and its adolescence – Implications for Incentive Travel and Meetings”• Chairman LOBO Eurostrategies• Board Member of various financial institutions & associations• Board member of Board of Trustees Site Foundation, Chicago in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 14
    • Site EMEA Forum 2012 Gerrit Heykoop“Forget Social Media! Daretogive and start using your network”• Partner ‚How Can I Be Social’- creates scenarios on effective use of Social Networks Gerrit Heykoop Ricardo Pérez Nuckel• Co-founder ‚Triqle Event Intelligence‘ - developed award-win- ning “What’s On?”platform• Master Systems Engineering & Policy Analysis, Delft University of TechnologyWorkshops Ricardo Pérez Nuckel“Keep Fit – Negotiate GIVE AND TAKE – Why do some get more than others?”• Vice-President at conflict management & negotiation firm ALTER NEGO• Expert for international organizations Rosan Gompers• Publications: „Gérer lesrisques psycho-sociaux“ (psycho social risks management), ESF, 2012 Rosan Gompers“Keep Fit - The Future of Work & Organizations”• Management Consultant, Author, Coach; Founder & Owner NewCompany Creations™• Broadened knowledge and vision of performance and future of organisations• Educated at Hoge Hotel School Maastricht, roots in hospitality and services industry in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 15
    • Site EMEA Forum 2012Welcome to Berlin – Public transportYour way to the Eco Scandic Hotel Schönefeld Airport Main Station/Hauptbahnhof You need to buy a single ticket only.Potsdamer Platz Berlin. S Flughafen Berlin-Schönefeld S+U Berlin Hauptbahnhof Costs: Single AB 2.30 €; Single ABC 3.00 €Tegel Airport S9 direction Pankow Bus M41 direction Sonnenallee/ Please validate your ticket before travelling.Flughafen Tegel change for Baumschulenstr. Where to buy a ticket?: BVG or S-Bahn S+U Schönhauser Allee Bus X9 direction S+U Zoologischer change for outlets, from ticket machines at stations or Garten U2 direction U Theodor-Heuss-Platz/ from bus drivers. S+U Potsdamer Platzchange for Ruhleben A Berlin WelcomeCard (AB 72 hrs) will be to U2 direction U Ruhleben U Ernst-Reuter-Platz held ready for you at the hotel. U Mendelssohn-Bartholdy-Park to U2 direction Pankow Public Transport: Network is structured Ticket: Single ABC U Mendelssohn-Bartholdy-Park into A, B, and C fare zone. Major sights areto Duration: 1 h in the AB zone. U Mendelssohn-Bartholdy-Park Ticket: Single AB OR: Duration: 20 minTicket: Single AB Flughafen Schönefeld TerminalDuration: 35 min Bus 171 direction U Hermannplatz via U Rudow change for Pflügerstraße Bus M29 direction Grunewald, Roseneck to U Mendelssohn-Bartholdy-Park Ticket: Single ABC Duration: 1:15 h in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 16
    • Site EMEA Forum 2012HotelScandic Berlin Potsdamer PlatzGabriele-Tergit-Promenade 19 | 10963 Berlin | +49 30 700 779 0• 563 rooms, located at Berlins modern centre - Potsdamer Platz, Scandinavian interior design & sustainable philosophy• Room features: French windows and wooden floors, private bathroom(shower/bathtub), hairdryer, cosmetic mirror, flat screen TV, wireless internet access, desk, air conditioning, mi- nibar, iron & ironing board, laptop safe, blackout curtains, direct dial phone with voicemail, armchair• Hotel: modern gyms, smart ideas, unique meeting menus by Jamie Oliver; restaurant, two bars, a 24h shop, garage• CSR: EU Flower eco-labelling system, regards requirements in terms of environment, health and function• Potsdamer Platz: great selection of shops, restaurants and entertainment; situated near the former Berlin Wall, Brandenburg Gate, German Reichstag Parliament• All major credit cards accepted (e.g. Visa, MasterCard, AmEx, Diners) in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 17
    • Site EMEA Forum 2012Berlin InformationBerlin - the capital city - is the political centre of Germany and theseat of its supreme authorities. As the so-called heart of the nation itis not only a political centre but showcases science, arts and culture.Furthermore you will find a tolerant, creative, relaxed metropolis.Berlin is constantly reinventing itself; it pulses with history and setsstandards and trends. Berlin is a visionary, bright, lively, colourful andenchanting city – all qualities that help make it one of the most “hap-pening” cities in Europe today. Berlin’s urban lifestyle is the product ofresidents and visitors from all around the world. Here, everyone canfind their own Berlin.Berlin is a place that simply has to be experienced! So, please explo-re the capital of your choice, discover something new and out of theordinary in every corner and above all - have lots of fun in Berlin!Berlin city mapcity mapPublic TransportThe Scandic Hotel is situated near the tube stationMendelsohn-Bartholdy-Platz.public transport mapBerlin WelcomeCardSee more of Berlin for less. The Berlin WelcomeCard is your ticket to themain attractions in the German capital. Find out here what versions of thecard are available and where you can buy them.WelcomeCardEvent Calender BerlinChoose from a wide range of events in Berlin.events in Berlin in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 18
    • Site EMEA Forum 2012Did you know?• Berlin is the greenest German metropolis? More than 30% of the city’s area consists of parks and woods or rivers, lakes and waterways.• Berlin is one of the few cities that have three UNESCO world he- ritage sites?–Museum Island, the Prussian Palaces and Gardens and the Modernism Housing Estates.• Berlin has about 960 bridges and easily beats Venice.• Berlin has 18 universities among them four art and ten universi- ties of applied sciences, reaching a number of almost 150,000 students - Berlin is the biggest German university city. Further- more there are about 130 non-university research institutions.• With an area of 892 sq. km, Berlin is nine times the size of Paris?• With 368 m the Berlin TV tower is the highest building in Germa- ny and among the highest in Europe.• Berlin is located at the same latitude as London and the same longitude as Naples, Italy.• There are nine palaces in Berlin. Among them are Charlotten- burg Palace, Köpenick Palace as well as six former manor houses, which in common parlance tends to be called ‘little palaces’.• “Kaufhaus des Westens” – the largest department store of continental Europe can be found in Berlin. Widely known as the “KaDeWe”, it offers some 380,000 sales items over 60,000 sq. m on eight floors. in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 19
    • Site EMEA Forum 2012Some useful German vocabularyHello! Guten Tag / Hallo I‘d like ... Ich hätte gerne ... Seven siebenHow are you? Wie geht es Ihnen? How much is it ... Was kostet ...? Eight achtFine, thank you. Gut, danke. Could we pay please? Zahlen bitte! Nine neunWhat is your name? Wie heissen Sie? What time is it? Wie spät ist es? Ten zehnNice to meet you. Schön, Sie kennenzulernen. I don‘t understand. Ich verstehe nicht. Monday MontagMy name is ... Ich heisse ... I don‘t speak any German. Ich spreche kein Deutsch. Tuesday DienstagBye! Tschüss Do you speak English? Sprechen Sie Englisch? Wednesday MittwochGood bye! Auf Wiedersehen Entrance Eingang Thursday DonnerstagGood morning. Guten Morgen. Exit Ausgang Friday FreitagGood evening. Guten Abend. Toilets Toilette Saturday SamstagGood night. Gute Nacht. Breakfast Frühstück Sunday SonntagYes Ja Lunch MittagessenNo Nein Dinner Abendessen The German phrase book on wikitravel alsoThank you! Danke Break Pause includes a phrase list that might be useful.You‘re welcome! Bitte! One einsCheers! Prost! Two zweiExcuse me, ... Entschuldigung Three dreiI‘m sorry. Es tut mir leid. Four vierHelp! Hilfe Five fünfLook out! Vorsicht! Six sechs in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 20
    • Site EMEA Forum 2012Travel ABCVisa Regulations Currency Telephone Network | CostsEU nationals do not require a visa to enter the Federal Re- Legal tender currency in Germany is the Euro.public of Germany. Generally speaking, all other foreigners From 1st of July 2011, making calls across Europe forrequire a visa for stays in Germany. A visa is not required European networks cannot cost more than 35 cents and Physical Healthfor semi-annual visits of up to three months for nationals receiving calls cannot cost more than 11 cents (excludingof those countries for which the European Community has Please do not forget to take with you: VAT). Sending an SMS from abroad to your European homeabolished the visa requirement. • any personal medicines country costs no more than 11 cents (excluding VAT). While • sun-glasses and sun-cream in case of hot weather or receiving an SMS in another EU country remains free ofwww.auswaertiges-amt.de/EN/EinreiseUndAufenthalt/Staa- • an umbrella in case of rain charge. Non EU calls are considerably more expensive. ThetenlisteVisumpflicht_node.html exact costs must be checked with the network provider in Attire advance.Identification Card | Passport Please check the daily programme for recommended Code for Germany is: +49To enter the Federal Republic of Germany EU nationals only dress code. Police: 110require a valid identification card or passport. To enter the Fire Service: 110Federal Republic of Germany NON EU nationals additionally Ambulance: 112 Weatherrequire a visa. The passport or recognized ID card of a NONEU national must be valid for at least three months beyond Apart from the odd very cold or very hot day, Berlin is notthe proposed stay. usually subject to extreme weather. The average tempera- ture in Germany in June is 18 °C – 20 °CElectricity LanguageElectricity in Germany is 230 Volts, alternating at 50 cycles The main language spoken in Germany, the national lan-per second. If you travel to Germany with a device that guage, is German. (German has many dialects includingdoes not accept 230 Volts at 50 Hertz, you will need a Bavarian, Swabian, Hessian, Plattdeutsch and Saxon).voltage converter. You might need a plug adapter if your English is taught in schools, often to a high standard.appliances have a different shape. in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 21
    • Site EMEA Forum 2012Travel ABCTipIt is typical to “round up” an amount to some more-or-lessround figure. A rule of thumb is to add 5-10%, generally en-ding with a full Euro amount. It is, however, not typical to begiven a bill / check, and then leave your money on the table.You have to state the amount including the tip you want topay before you actually pay (via cash or credit card).Means of PaymentCash is the preferred mode of payment in Germany. It is notnecessarily common to pay with Credit Cards. There is adense network of automatic teller machines, where you candraw cash. The ATMs are mainly located at banks. Pleasecheck with your bank from which ATMs you can withdrawmoney without charges in advance.Central European Time (CET)GMT + 2 hoursHelp HotlinePhone: +49 30 69807886E-Mail: site-emea@markenreise.de in cooperation with Berlin Convention Office of visitBerlin and MARKENREISE GmbH | 22