®Patient-Centered Medical Home Pilot GeneratingPivotal Changes in Healthcare DeliveryBy Marjie Harbrecht, MD              ...
tarily. They compensate providers      The Commonwealth Fund and the          The PCMH is based on years ofusing a blended...
prove clinical quality, coordina-   pilot practices have achieved in      levels. Harbrecht serves on several    tion of c...
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Pcmh colorado


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The PCMH is a reality in 16 primary care practices in Colorado that have participated in one of the nation’s first Multi-Payer, Multi-State Patient-Centered Medical Home Pilots, along with stakeholders at both local and national levels. Convened by HealthTeamWorks, the project began in 2008 and runs through 2012.

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Pcmh colorado

  1. 1. ®Patient-Centered Medical Home Pilot GeneratingPivotal Changes in Healthcare DeliveryBy Marjie Harbrecht, MD of care. That’s the patient-centered • Practice redesign using a team-Chief Executive Officer medical home (PCMH). based approach, including careHealthTeamWorks coordinators/care managers; and The PCMH is a reality in 16 pri- mary care practices in Colorado • Technology, such as electron- that have participated in one of the ic health records with ability nation’s first Multi-Payer, Multi- to facilitate information ex- State Patient-Centered Medical change, and report data. Home Pilots, along with stake- holders at both local and national Colorado’s PCMH pilot among levels. Convened by HealthTeam- most complex Works, the project began in 2008 and runs through 2012. It is one The Colorado PCMH pilot tests of many national endeavors initi- the model in 16 small indepen- ated to demonstrate that resources dent family medicine and inter- invested in primary care result in nal medicine practices along the better care, reduced cost trends and Colorado Front Range. Payment an improved experience for the pa- for the pilot began in May 2009, tient and the healthcare team. once practices met requirements to achieve Medical Home recogni-Imagine a medical practice eas- The medical home emphasizes tion from the National Committeeily accessible to patients via tele- whole-person orientation with co- for Quality Assurance (NCQA).phone or online, where your care is ordinated care across all elements The participating health plans —thorough, unhurried and personal. of the healthcare system. The Anthem-Wellpoint, United Health-Your records are maintained elec- PCMH features: care, Humana, Aetna, CIGNA,tronically, making them instantly Colorado Medicaid and CoverCol-available to clinic providers and • Enhanced access, making it orado — pay practices for 20,000referral physicians. Coordination easier for patients to contact covered patients, although prac-with specialists and community their personal healthcare team; tices provide services to more thanhealthcare resources occurs swiftly 100,000 patients.and smoothly. You develop a care • Emphasis on prevention andplan with your doctor and work to- proactive management of The Colorado effort stands apartgether with your healthcare team chronic conditions, improving because of its complexity — sevento achieve your goals. Healthcare clinical quality and safety; public/private payers are involvedpayers give incentives to the prac- — and the level of collaborationtice for the value of the care it de- • Engaging patients in their care among those payers. The healthlivers, rather than for the volume to attain optimum health; plans joined the program volun- -1-
  2. 2. tarily. They compensate providers The Commonwealth Fund and the The PCMH is based on years ofusing a blended payment model — Colorado Trust fund the pilot. research that supports the need tofee-for-service, per-member-per- bolster and reorganize the deliv-month for care coordination, and a Results show model is working ery of primary care and how it’spay-for-performance bonus. paid for. But medical homes alone May marks the two-year anni- won’t be sufficient without supportHealthTeamWorks serves as the versary of the PCMH pilot in from the medical neighborhood.convening organization for the Colorado, and early results are Every segment of the healthcarePCMH Pilot practices in Colorado. promising. Practices have made system stands to benefit from thisIt also provides in-office coaching, tremendous strides in building in- coordinated patient-centric ap-innovative technology support and frastructure, including on-site care proach: patients, providers, em-learning collaboratives to devel- management services. Trends are ployers and payers.op PCMH processes and culture showing improvement on qual-change, and bring participating ity measures, coordination of care Higher goals for pilot’s next twopractices together to share expe- and satisfaction. For example, the yearsriences. The pilot is evaluated by graph depicts the pilot’s success inMeredith Rosenthal, PhD, from the improving measures for diabetic During the pilot’s next phase,Harvard School of Public Health, patients from June 2009 to Decem- HealthTeamWorks’ will continueto determine the effect on quality, ber 2010. Practices also target car- to:cost trends and satisfaction for pa- diovascular disease, depression,tients and their healthcare teams. and prevention. • Provide on-site coaching to im- -2-
  3. 3. prove clinical quality, coordina- pilot practices have achieved in levels. Harbrecht serves on several tion of care and satisfaction; two years, and we know they will statewide boards and committees, accomplish even more going for- including the Colorado Regional• Connect practices for peer-to- ward. They are transforming the Health Information Organization peer learning; paradigm of healthcare delivery and the Center for Improving Val- in a way that is patient-centered, ue in Healthcare. She is a member• Promote information sharing effective and affordable. The pa- of the national Patient-Centered between the health plans and tient-centered medical home will Primary Care Collaborative Pay- physician offices; provide a foundation for health- ment Reform Taskforce and Cen- care transformation in this country ter for Accountable Care, and• Focus on reducing healthcare as we move toward more integrat- the NCQA PPC-PCMH Advisory costs by decreasing emergency ed community care. Committee that helped develop room use, hospital admissions/ the 2011 PCMH standards. Har- readmissions, and pharmaceu- Marjie Harbrecht, MD, is a board- brecht lectures nationally about tical costs; and certified family physician and CEO health system change, quality im- of HealthTeamWorks, which she provement and patient safety. She• Expand connections with has led since 1999. HealthTeam- is an assistant clinical professor at “medical neighborhoods,” in- Works is a nonprofit collaborative the University of Colorado Health cluding mental health, special- that implements and evaluates evi- Sciences Center. ists and hospitals. dence-based care through redesign and culture change at the practice,We are very proud of what our community and healthcare systemReprinted with permission from the Colorado Healthcare News. To learn more about the Colorado Health-care News visit colhcnews.com. -3-