Expert Panel

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Slides from the 'expert panel' I was a part of in St.Paul at D2L Fusion. Audio at http://www.downes.ca/presentation/228

Slides from the 'expert panel' I was a part of in St.Paul at D2L Fusion. Audio at http://www.downes.ca/presentation/228

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  • Hello & Welcome to FUSION 2009, DesireLearn’s Sixth users conference I’m John Baker, President & CEO of Desire2Learn. It’s my pleasure to kick-off this conference. It’s great to have so many of you in the audience because I know this year’s Conference Planning Committee has done an excellent job and this will surely be our best conference yet! This event is our most important of the year because it involves so many of you. Big milestone for us this year – Desire2Learn in 10 years & going strong Started up in the yr 1999 – during the last technology downturn and many people told us that we didn’t have a chance Well, thanks to all of you in this room and the staff and clients around the world now, we are celebrating our 10 th year and have never been stronger or a more vibrant company – thank you for believing in us and our people at Desire2Learn Our success has always come from our clients success We’ve held true to our vision to transform teaching and learning by leveraging technology and systems to break down the barriers to the highest quality education We continue our mission for education with the support of all our clients. Thank you for also for supporting Our Million$Mission to put education before litigation. Unfortunately, our competitor still persists with litigation, but we have outstanding expert legal counsel and we manage this activity so that we move ahead with the things that really matter to us. We continue to maintain our focus and our energy on you our clients and making sure we keep you in a leadership position and help you achieve your goals and objectives. We will not be talking about the litigation at this conference other than to say we are very confident in our defenses and we are not selling out – we are here to stay. We continue to invest heavily in research and development to deliver a world-class eLearning suite So here we go – another FUSION users conference with our clients from near and far
  • Today, we are presenting the third and final Desire2Excel Award. We will begin this afternoon with the presentation of another Desire2Excel Award.   Yesterday, we applauded Bill Railer and Brent Lemon of Canadian Defence Academy, DLI Learning Concepts and Experimentation for their winning submission “Chaplains in Deployed Operations (CIDO)” in the Teaching & Learning Category.   Today, we will be presenting the Desire2EXCEL Program Award. This award will be presented by Melanie Jackson from South Florida Community College and Craig Wahl from Desire2Learn.   Today, we will be presenting the Desire2EXCEL Community Service Award. This award will be presented by Martin Springborg from Minnesota State Colleges and Universities, Center for Teaching and Learning and Sue McKnight from Nottingham Trent University. Please welcome Martin and Sue now to begin the presentation of the final Desire2Excel Award
  • Hello & Welcome to FUSION 2009, DesireLearn’s Sixth users conference I’m John Baker, President & CEO of Desire2Learn. It’s my pleasure to kick-off this conference. It’s great to have so many of you in the audience because I know this year’s Conference Planning Committee has done an excellent job and this will surely be our best conference yet! This event is our most important of the year because it involves so many of you. Big milestone for us this year – Desire2Learn in 10 years & going strong Started up in the yr 1999 – during the last technology downturn and many people told us that we didn’t have a chance Well, thanks to all of you in this room and the staff and clients around the world now, we are celebrating our 10 th year and have never been stronger or a more vibrant company – thank you for believing in us and our people at Desire2Learn Our success has always come from our clients success We’ve held true to our vision to transform teaching and learning by leveraging technology and systems to break down the barriers to the highest quality education We continue our mission for education with the support of all our clients. Thank you for also for supporting Our Million$Mission to put education before litigation. Unfortunately, our competitor still persists with litigation, but we have outstanding expert legal counsel and we manage this activity so that we move ahead with the things that really matter to us. We continue to maintain our focus and our energy on you our clients and making sure we keep you in a leadership position and help you achieve your goals and objectives. We will not be talking about the litigation at this conference other than to say we are very confident in our defenses and we are not selling out – we are here to stay. We continue to invest heavily in research and development to deliver a world-class eLearning suite So here we go – another FUSION users conference with our clients from near and far
  • Thank you Melanie and Craig – great job! Congratulations to the winners and all of the nominees for the Desire2Excel Program Award We will now move on to our Expert Panel Discussion. Based on your input, we’ve once again decided to hold an Expert Panel rather than have another keynote speaker. We’ve also kept the back channel and will be broadcasting the session publicly. I’d like to welcome our virtual attendees to this Expert Panel session about the needs of students.
  • Sue McKnight is the host and moderator of this year’s expert panel. Sue is the Director of Libraries and Knowledge Resources at Nottingham Trent University in the UK. She has recently been awarded a prestigious National Teaching Fellowship by the UK Higher Education Academy for her sustained support for enhancing student experiences at the university. She also has a strong background in researching student satisfaction- how to increase value and decrease dissatisfaction. We are delighted to have Sue McKnight host our executive panel session today. I’ll now pass the podium to Sue to begin the Expert Panel Discussion. SUE MCKNIGHT: Thank you John It is my pleasure to chair the Expert Panel this year Let me begin by introducing my fellow Panelists.
  • Al Essa is the Vice-Chancellor and Deputy Chief Information Officer for the MnSCU – the Minnesota State Colleges and Universities
  • Terry Lynn Brown is the Distributed Learning Consultant/Project Manager with the Calgary Board of Education
  • Stephen Downes, Senior Researcher with the Learning and Collaborative Technologies Group
  • The topic that we will discuss today is about the needs of students. We only exist because of the needs of students. What do students need? How do we know what they need/what they think they need? What are the challenges? How will we provide what they need? What are the solutions?
  • Before I present my views on this topic, I’d like to review the format for today’s session. We are using Ustream to webcast this session for Desire2Learn clients and other educators from around the world and have invited their participation openly We have a backchannel for text comments from those in this room as well as those attending this session virtually – we will only address questions relevant to the topic After we have heard from each of the presenters, we have a question and answer forum During this time, I will take in questions and comments from the room here and from the back channel.
  • The URL for those in the room who wish to contribute commentary and questions by chat is now on the screen: https://fusionchat.desire2learn.com
  • So, let’s begin. I have the pleasure of being first up to share my views with you about the needs of students.
  • So, let’s begin. I have the pleasure of being first up to share my views with you about the needs of students.
  • I will now pass the podium over to Terry Lynn Brown from the Calgary Board of Education
  • How Do We Know What They Need?
  • Always Known: All students are unique, and have unique needs, which may vary by subject matter/objective Learners have different preferences We Don’t Know: Unable to predict specific content students will need, or jobs that will exist Student’s may not know, and need support in understanding their needs Get To Know: Key to understanding student needs is the teacher/student relationship Need to understand what they already know and can do Need to know what interests and motivates them in order to determine needs Help them to become self-advocates and communicate their needs
  • What Do They Need? How Will We Provide It? Key to providing for student needs is personalization… What it’s not: being able to select a color or be welcomed by name something we do “to” or “for” students, but something they do for themselves So how do we personalize?
  • Students Need To… Have Options: For viewing/interacting with content in a format of their choosing For pacing For learning environments / supports To demonstrate their understanding Make It Matter: Make connections between what they are learning and other interests = increased motivation See the impact/outcome of their learning Learn Together: Opportunities for giving and receiving feedback For exploring ideas with peers, mentors, teachers, experts and the greater community
  • What are the Challenges and Solutions? Sense of urgency Cannot afford to continue, from a personal or societal perspective, the industrial models of learning where 70% success rates are acceptable All learners challenged and supported to achieve their personal best
  • Thinking Beyond… The Boxes Recognize that each learner is unique, and that classifying students by learning style, age, grade or the generation in which they were born doesn’t determine their needs. No single theory or label can prescribe what a student needs – and these needs may change over time, by subject or objective Old Paradigms Need to think differently about what it means to “teach” – facilitating, rather than delivering Students needing to take ownership of their learning New skills required for teachers and students – critical thinking, recognition of alternate forms of assessment – Put student learning at the center of our work as educators The Technology Using new technologies to reinforce old practices does not improve learning The presence of technologies doesn’t imply understanding of how to use them effectively Technology is not a solution, but instead allows us to meet differing needs, once identified Offer flexible technologies, that support personalization
  • Thank you Terry Lynn. Now it’s time to hear from Al Essa from MnSCU.
  • I will now pass the podium to our final panelist, Stephen Downes, Senior Researcher with the Learning and Collaborative Technologies Group.
  • BACK CHANNEL & LIVE FEED Now we will go to our Q and A session. I’ll go to the room and allow the virtual participants send in some more questions.
  • SUE I’d like to thank the panel for sharing their views. Thank you all for your participation – whether in this room or virtually. It was a very enlightening and lively session and it was my pleasure to moderate this panel.
  • John Baker Well, that was a great discussion…(highlights for me …) I’d like to thank our moderator, Sue McKnight and the panel members for stimulating a great dialogue I look forward to the conversations this luncheon has sparked.   Now onto some great prizes from the Flight Deck Competition as well as the Center Piece Challenge 1st place Monday Flight Deck: 2nd place Monday Flight Deck 3rd place Monday Flight Deck Center Piece Challenge Draw (Sponsor ballots)
  • John McLeod Tonight’s Vintage Vegas event at the Landmark Center begins at 7 pm. There will be a number of items that you can win and bid on with an auction that we’ll be holding. So come prepared to bid and walk away with some great prizes.

Transcript

  • 1.  
  • 2. Desire2EXCEL – Program Service Presented By: Melanie Jackson South Florida Community College Craig Wahl Desire2Learn
  • 3.  
  • 4. Expert Panel Discussion
  • 5. Expert Panel Sue McKinght Director of Libraries and Knowledge Resources Nottingham Trent University Moderator
  • 6. Expert Panel Alfred H. Essa Vice-Chancellor and Deputy CIO Minnesota State Colleges and Universities Is Analytics the Next Big Thing?
  • 7. Expert Panel Terri-Lynn Brown Learning Consultant/Projector Manager Calgary Board of Education How Do We Know?
  • 8. Expert Panel Stephen Downes Senior Researcher Learning and Collaborative Technologies Group Understanding Students Needs
  • 9. d We Only Exist Because of the Needs of Students What do students need? How do we know what they need/what they think they need? What are the challenges? How will we provide what they need? What are the solutions? Expert Panel
  • 10. Format
    • Presentations by each panellist
    • 20 minutes of questions after the presentations are done
    • Back Channel will be open all the time, BUT …
    • Questions will be shown/taken during Question Times to respect the presenters and the physical and virtual audiences
  • 11. URL for Chat
    • https://fusionchat.desire2learn.com
  • 12. We Only Exist Because of the Needs of Students Professor Sue McKinght Director of Libraries and Knowledge Resources Nottingham Trent University
  • 13. Which students? Potential students? Existing Students? School leavers? Mature students? International students? Students with disabilities? 1st Year students? Final year students Research students? Female students? Students who are parents? … who do we mean?
  • 14. Questions Is each student segment as important as the others? Can we use information from elsewhere and apply it at my institution?
  • 15. At what stage of their learning and engagement? Before they start? When they start? When they are learning? Kindergarten and pre-school? Primary or Secondary School? College or University?
  • 16. How do you know what students need? Do we rely on our own assumptions, because we are the expert? Do you ask them?
  • 17. Students Hierarchy of Irritation - Gaps LOW Relative Severity HIGH 0% 50% 100% Observers Customers Inadequate academic liaison & communication Inadequate opening hours Lack of training & support when I need it Problems with catalogue Don't like card access policies Queuing for service Unhelpful uninterested staff Restrictive & difficult Loans policies & practices Can't find materials I need Unreliable & limited IT / AV Noisy & inappropriate study environment Inadequate expensive photocopying / printing Inadequacy of collection & its management
  • 18. Students Hierarchy of Irritation – Frequency - Gaps NEVER Frequency ALWAYS Observers Customers Inadequate academic liaison & communication Inadequate opening hours Lack of training & support when I need it Problems with catalogue Don't like card access policies Queuing for service Unhelpful uninterested staff Restrictive & difficult Loans policies & practices Can't find materials I need Unreliable & limited IT / AV Noisy & inappropriate study environment Inadequate expensive photocopying / printing Inadequacy of collection & its management
  • 19. How do you know what students need? Do you rely on external research? Do you lurk and measure? A combination of approaches?
  • 20. What are the challenges? Which student segment? Too Time consuming and costly? What can I do in response to feedback? Can data gathering be automated? What is on the horizon?
  • 21. Panellists’ Challenges Who? What? How? When? Why? What does best practice look like? What is the audiences’ experience?
  • 22. From the Specific to the Global Terri-Lynn …. Al …. Stephen ….
  • 23. Expert Panel Terri-Lynn Brown Learning Consultant/Projector Manager Calgary Board of Education How Do We Know?
  • 24.
    • Do We Know?
  • 25.
    • Always Known
    • We Don’t Know
    • Get To Know
  • 26. What Do They Need? How Will We Provide It?
  • 27.
    • Students Need To:
    • Have Options
    • Make It Matter
    • Learn Together
  • 28. Challenges? Solutions?
  • 29.
    • Thinking Beyond…
    • The Boxes
    • Old Paradigms
    • The Technology
  • 30.  
  • 31. Expert Panel Alfred H. Essa Vice-Chancellor and Deputy CIO Minnesota State Colleges and Universities Is Analytics the Next Big Thing?
  • 32. What is Analytics and how will it serve students?
  • 33. The Cockpit Metaphor
  • 34. Imagine tools that…
  • 35. We Are Building…
  • 36. Faculty Member Home Screen 15 2 Math 101 Math 201 7 9 1 4 Math 301 6 4 5 Note: Alternative display would use bubbles of different sizes to convey number of students in each category for each class :
  • 37. Class (e.g. Math 101) Home Screen Andrews, Patti Minneapolis Burger, Warren St. Paul Demarest, Bill St. Paul Douglas, Bill Maine Dylan, Bob Duluth Garland, Judy Grand Rapids Getty, JP Minneapolis Keillor, Gary Anoka Lange, Jess Cloquet Lewis, “Sinc” Sauk Center Mayo, Bill Le Sueur Minneapolis
  • 38. Drill Down by Person (What’s Useful, Practical, Legal to Know? Age, Occupation, Marital Status, Children? How do any of these or other relevant variables affect analytics?)
    • Accuplacer Raw, Ptile, SD
    • GPA Raw, Ptile, SD
    • ------------ Correlation on each and combos of above vs. grade
    • Login
    • Interact
    • Participate
    • Frequency
    • -----------
    • Correlation on each and combos of above vs. grade
    • Academic
      • Program A
      • Program B
      • Program C
    • Career
    • Financial / Personal
    Past: College Present: Course Action Person Profile
    • Accuplacer Raw, Ptile, SD
    • GPA Raw, Ptile, SD
    • ------------ Correlation on each and combos of above vs. grade
    Past: Course Dylan, Bob Duluth
  • 39. Overall College GPA Accuplacer Score v Drill Down to Data
  • 40. Overall College GPA High School GPA v Drill Down to Data
  • 41. Grade in Course Score on Course-Relevant Accuplacer Section v Drill Down to Data
  • 42. Grade in Course High School Average GPA in Relevant Courses v Drill Down to Data
  • 43. Grade in Course Number of times student logged into courseware by n weeks into the course v Drill Down to Data
  • 44. Grade in Course Number of times student accessed relevant content (quizzes, readings, etc.) in courseware by n weeks into the course v Drill Down to Data
  • 45. Grade in Course Number of times student contributed to / interacted with classmates and professor through courseware by n weeks into the course v Drill Down to Data
  • 46.  
  • 47. Expert Panel Stephen Downes Senior Researcher Learning and Collaborative Technologies Group Understanding Students Needs
  • 48. Why We Exist
    • Proposal: we only exist because of the needs of students
    • Reality: many players are involved in education, and we need to attend to them
    • We also exist for our own needs; viability is essential
    • We exist in a society, and a technological milieu
  • 49. What Do Students Need?
    • An essential question: who are the students?
    • When we sample students, do we sample:
      • Existing students?
      • Potential students?
      • Drop-outs?
    • What do we mean by “need”?
      • To graduate?
      • To succeed in life?
  • 50. How Do We Know...?
    • Knowing depends on evidence (of course) but what constitutes evidence?
    • The presumption of often that if the knowledge is about students, that it must be obtained from students
    • John Stuart Mill: the best evidence that someone desires something is that they actually pursue it
  • 51. How Do We Provide?
    • The model of service that ‘provides’ is rapidly changing
    • We don’t ‘provide’ an education, we help people become educated
    • Education has always been about offering these supports and services
    • As learners’ capacities increase, we need to adapt in order to extend these capacities
  • 52. Challenges
    • Like never before, people are learning:
      • Informally
      • Outside the institution
      • From many sources
    • We need to take into account these external influences, and adapt to become one
      • Education delivery to a community, not a class
      • Education support , not management
  • 53. Solutions
    • We need to be there when and where learners need us and call for us
    • We need to have the best information, no matter where it comes from
    • We need to work well with others , including parents, government, providers, others schools
    • We need to keep adapting
  • 54.  
  • 55.  
  • 56.  
  • 57. Tonight’s Event Vintage Vegas Landmark Walking distance – map in program on page 5 Event starts at 7:00 PM