CROSS-CULTURAL TRAINING: INTRODUCTION TO COLLABORATING
ACROSS CULTURES (FOCUS ON POLISH-GERMAN CONTEXT)- PART II
BUSINESS ...
CROSS-CULTURAL TRAINING: INTERODUCTION TO COLLABORATING
ACROSS CULTURES (FOCUS ON POLISH-GERMAN CONTEXT)- PART II
BUSINESS...
Agenda for PART II: Selected challanges in cross-
cultural collaboration (Polish-German context):
BUSINESS SKILLS- busines...
BUSINESS SKILLS- business communication trainings in English
1.Review of key concepts from PART I
BUSINESS SKILLS- business communication trainings in English
“Ninety per cent of CEOs believe that if
cross-cultural commu...
BUT WHAT IS CULTURE?
Two tadpoles are swimming in a pond. Suddenly one turns into a frog and leaves the
pond. Upon the fro...
Observable/above the
surface vs.below the
surface manifestations
of culture
BUSINESS SKILLS- business communication traini...
„Culture is a collective transgenerational
programming of the mind that distinguishes
the members of one human group from ...
Multiple layers of culture that shape
our individual personality
BUSINESS SKILLS- business communication trainings in Engl...
Historically conditioned key Polish norms/values and below the surface
manifestations of culture:
 Family as top value
 ...
2. Stereotypes vs. Generalizations vs. Cultural filters
BUSINESS SKILLS- business communication trainings in English
Germans about Poles: ”Poles always disrespect rules and procedures!”
Poles about Germans: ”All Germans are rules sticlers,...
Emotionally loaded
prejudices that
dictate us how to
unfairlyinterpret
someone’s behavior.
Lead to oversimpli-
fication an...
A Lens - did you know it
had this many layers
inside? Just think of the
layers of our Personal
Values Lenses…
BUSINESS SKI...
We are all shaped by
multiple layers of cultural
influences. We are complex
individuals and see world
through our very own...
To avoid misperceptions
that inevitably result in
cultural frictions make
sure you are fully aware
of and in charge of how...
Over to You:
Take a moment to think of some situations where you used stereotypes
and/or cultural filters and how it affec...
3. Selected differences in national cultural dimensions
and their impact on chosen business activities
(Polish-German cont...
Hofstede’s Cultural Dimensions
(source:http://geert-hofstede.com/dimensions.html)
BUSINESS SKILLS- business communication ...
Trompenaars and Hampden-Turner Cultural Dimensions
Source: http://research-methodology.net/trompenaars-and-hampden-turner-...
BUSINESS SKILLS- business communication trainings in English
Sample cultural misperception:
„ All Poles are so over-emotional” „Germans are always so stiff and emotionally disattached...
Remember? We are all subject to culture unique
programming of the mind handed down from generation to generation,
that man...
Over to You:
Take a moment to think of some business related situations where some of
the cultural dimensions we focused o...
Impact on selected areas of business collaboration:
 Meetings-Poles e.g. :reluctance to follow the agenda, many digressio...
Join us for PART III of this webinar series to
learn how to strategize around them!
BUSINESS SKILLS- business communicatio...
4. Preview of PART III: Strategizing around cross-
cultural differences!
BUSINESS SKILLS- business communication trainings...
Learn how to develop general attitude and skills and then ...
BUSINESS SKILLS- business communication trainings in English
...learn how to acquire specific cultural knowledge about self and others
in order to help you intergrate and collaborate ...
Thank you and look forward to meeting you for PART III of this
Introduction to collaborating across cultures!
Feel free to...
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Intro_To_Collaborating on Polish_German_Teams_Webinar slides-Part II

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Part II of Brief Introduction To Collaborating on Polish_German Teams. Just to rise awareness about what negative impact those 'inborn' cultural differences may have and how they can be navigated given some commitment and knowledge.
“Culture is more often a source of conflict than
of synergy. Cultural differences are a nuisance at best
and often a disaster. But if we really want to globalize,
there is no way around them so we better take them for
what they are.”
Geert Hofstede

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Intro_To_Collaborating on Polish_German_Teams_Webinar slides-Part II

  1. 1. CROSS-CULTURAL TRAINING: INTRODUCTION TO COLLABORATING ACROSS CULTURES (FOCUS ON POLISH-GERMAN CONTEXT)- PART II BUSINESS SKILLS- business communication trainings in English HOUSEKEEPING ITEMS: - This webinar is recorded live and will be made available to all participants for reviewing - All participants are encouraged to use handouts designed for self- reflection and work place application after the session - All questions are welcome  and can be e-mailed to d.piotrowska@gazeta.pl
  2. 2. CROSS-CULTURAL TRAINING: INTERODUCTION TO COLLABORATING ACROSS CULTURES (FOCUS ON POLISH-GERMAN CONTEXT)- PART II BUSINESS SKILLS- business communication trainings in English PART I: Basic cultural concepts and historically conditioned Polish norms PART II: Selected challanges in cross-cultural collaboration (Ger-Pol context) PART III:Strategizing around cross-cultural differences-guidelines to attaining cross-cultural competence
  3. 3. Agenda for PART II: Selected challanges in cross- cultural collaboration (Polish-German context): BUSINESS SKILLS- business communication trainings in English 1. Review of key concepts from PART I 2. Stereotypes vs.Generalizations vs. Cultural filters 3. Selected differences in national cultural dimensions and their impact on chosen business activities e.g.teamwork, meetings,feedback. 4. Preview of PART III: Strategizing around cross-cultural differences
  4. 4. BUSINESS SKILLS- business communication trainings in English 1.Review of key concepts from PART I
  5. 5. BUSINESS SKILLS- business communication trainings in English “Ninety per cent of CEOs believe that if cross-cultural communication were to improve, profit, revenue and market share would all improve as well. Yet many are not doing enough to address the challenge” - Competing across borders, The Economist Intelligence Unit, 2013
  6. 6. BUT WHAT IS CULTURE? Two tadpoles are swimming in a pond. Suddenly one turns into a frog and leaves the pond. Upon the frog’s return to the water, the tadpole sees the frog and asks: “Where did you go?” “I went to a dry place, ” answers the frog. “What is ‘dry’?” asks the tadpole. “Dry is where there is no water,” says the frog. “And what is ‘water’?” asks the tadpole. “You don’t know what ‘water’ is?” the frog says in disbelief. “It’s all around you! Can’t you see it?” BUSINESS SKILLS- business communication trainings in English
  7. 7. Observable/above the surface vs.below the surface manifestations of culture BUSINESS SKILLS- business communication trainings in English
  8. 8. „Culture is a collective transgenerational programming of the mind that distinguishes the members of one human group from another.”* * http://geerthofstede.nl/culture.aspx BUSINESS SKILLS- business communication trainings in English
  9. 9. Multiple layers of culture that shape our individual personality BUSINESS SKILLS- business communication trainings in English
  10. 10. Historically conditioned key Polish norms/values and below the surface manifestations of culture:  Family as top value  Love of independence and freedom  National pride  People/relationship rather than task orientation-the importance of networks (also hidden netoworks)  Indirect communication (face saving)  Dychotomy between high indivdualism coupled with respect for hierarchy  Flexibility, creativity  Vitality & Solidarity ( „Schicksalsgemeinschaft” behavior) BUSINESS SKILLS- business communication trainings in English
  11. 11. 2. Stereotypes vs. Generalizations vs. Cultural filters BUSINESS SKILLS- business communication trainings in English
  12. 12. Germans about Poles: ”Poles always disrespect rules and procedures!” Poles about Germans: ”All Germans are rules sticlers, even if the rules are absurd!” Vs. Germans about Poles:”Poles tend to stretch rules if they think it is likely to bring benefits.” Poles about Germans: ”Germans prefer to follow the rules to ensure standardization.” BUSINESS SKILLS- business communication trainings in English
  13. 13. Emotionally loaded prejudices that dictate us how to unfairlyinterpret someone’s behavior. Lead to oversimpli- fication and misin- terpretation. Emotionally neutral and general guides that help us anticipate cultural behaviors and make cross-cultural com- parisons conducive to collaboration across cultures. BUSINESS SKILLS- business communication trainings in English
  14. 14. A Lens - did you know it had this many layers inside? Just think of the layers of our Personal Values Lenses… BUSINESS SKILLS- business communication trainings in English
  15. 15. We are all shaped by multiple layers of cultural influences. We are complex individuals and see world through our very own particular set of cultural filters/lenses. BUSINESS SKILLS- business communication trainings in English
  16. 16. To avoid misperceptions that inevitably result in cultural frictions make sure you are fully aware of and in charge of how your own cultural filters impact your perception of and collaboration with others BUSINESS SKILLS- business communication trainings in English
  17. 17. Over to You: Take a moment to think of some situations where you used stereotypes and/or cultural filters and how it affected your perception of the given person/group of people? Use your webinar handouts to take notes for future reference. BUSINESS SKILLS- business communication trainings in English
  18. 18. 3. Selected differences in national cultural dimensions and their impact on chosen business activities (Polish-German context) BUSINESS SKILLS- business communication trainings in English
  19. 19. Hofstede’s Cultural Dimensions (source:http://geert-hofstede.com/dimensions.html) BUSINESS SKILLS- business communication trainings in English
  20. 20. Trompenaars and Hampden-Turner Cultural Dimensions Source: http://research-methodology.net/trompenaars-and-hampden-turner-cultural-dimensions/ BUSINESS SKILLS- business communication trainings in English
  21. 21. BUSINESS SKILLS- business communication trainings in English
  22. 22. Sample cultural misperception: „ All Poles are so over-emotional” „Germans are always so stiff and emotionally disattached.” BUSINESS SKILLS- business communication trainings in English
  23. 23. Remember? We are all subject to culture unique programming of the mind handed down from generation to generation, that manifests itself in observable behaviors that are driven by our group system of values. BUSINESS SKILLS- business communication trainings in English
  24. 24. Over to You: Take a moment to think of some business related situations where some of the cultural dimensions we focused on today, had manifested themselves/clashed with your national norms. What business contexts do they tend to commonly occur in? Use your webinar handouts to take notes for future reference. BUSINESS SKILLS- business communication trainings in English
  25. 25. Impact on selected areas of business collaboration:  Meetings-Poles e.g. :reluctance to follow the agenda, many digressions, no open exchange of opinions, at times emotional approach, overlapping speakers  Feedback-Poles e.g.:unable to take/give constructive criticism (need for face saiving),indirect communication,  Teamwork-Poles e.g.: people/relationships and not task oriented, strongly individualist, follow schedules loosely How to navigate cross-cultural differences to improve collaboration on international teams? Teamwork is after all the fuel that allows common people to attain uncommon results. BUSINESS SKILLS- business communication trainings in English
  26. 26. Join us for PART III of this webinar series to learn how to strategize around them! BUSINESS SKILLS- business communication trainings in English
  27. 27. 4. Preview of PART III: Strategizing around cross- cultural differences! BUSINESS SKILLS- business communication trainings in English
  28. 28. Learn how to develop general attitude and skills and then ... BUSINESS SKILLS- business communication trainings in English
  29. 29. ...learn how to acquire specific cultural knowledge about self and others in order to help you intergrate and collaborate succesfully. BUSINESS SKILLS- business communication trainings in English
  30. 30. Thank you and look forward to meeting you for PART III of this Introduction to collaborating across cultures! Feel free to e-mail your questions to d.piotrowska@gazeta.pl BUSINESS SKILLS- business communication trainings in English

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