Human Capital Reporting Grid Donald H Taylor, Strategic Alliances Director [email_address] www.donaldhtaylor.co.uk www.infobasis.com 6 March 2007

Human Capital Metrics There are plenty of HC metrics out there – but they don’t all measure the same thing. What are the differences between them?... … and how do they relate to what’s actually happening in the workplace?

There are plenty of HC metrics out there – but they don’t all measure the same thing.

What are the differences between them?...

… and how do they relate to what’s actually happening in the workplace?

Metric types Let’s plot the existing measures on that old favourite, the 2x2 grid. X axis: how practically the metric is focused Y axis: its scope , from the level of the individual, to dealing with whole economies

Let’s plot the existing measures on that old favourite, the 2x2 grid.

X axis: how practically the metric is focused

Y axis: its scope , from the level of the individual, to dealing with whole economies

Scope Focus Human Capital Reporting Grid, © 2007 Donald H Taylor

Scope Focus Applies to entire economies How does this affect our work? How does this help us better understand our assets? Applies at employee/team level Applies to individual companies Applies to aggregated companies Human Capital Reporting Grid, © 2007 Donald H Taylor

So the scope ranges from ‘Micro’ to Macro’ And the ‘focus’ from ‘theoretical’ to ‘practical’

So the scope ranges from ‘Micro’ to Macro’

And the ‘focus’ from ‘theoretical’ to ‘practical’

Scope Focus Micro Macro Practical Theoretical Human Capital Reporting Grid, © 2007 Donald H Taylor

The Four Quadrants Roughly speaking, a different measure will exist in each of the four quadrants: Academic Measures Accounting Measures Policy Measures Operational Measures

Roughly speaking, a different measure will exist in each of the four quadrants:

Academic Measures

Accounting Measures

Policy Measures

Operational Measures

Scope Focus Micro Macro Practical Theoretical Accounting Measures Academic Measures Policy Measures Operational Measures Human Capital Reporting Grid, © 2007 Donald H Taylor

Existing metrics Metrics can be plotted on the grid. They don’t exist at just one point, but stretch over a space on the grid (Please ping www.DonaldHTaylor.co.uk if you think something’s missing, or in the wrong place) Note the gap at the top right, the individual/practical corner of the grid

Metrics can be plotted on the grid.

They don’t exist at just one point, but stretch over a space on the grid

(Please ping www.DonaldHTaylor.co.uk if you think something’s missing, or in the wrong place)

Note the gap at the top right, the individual/practical corner of the grid

Scope Focus Micro Macro Practical Theoretical Accounting Measures Academic Measures Saratoga’s trends in Human Capital, PwC Policy Measures Human Asset Worth, Mayo European Human Capital Index, Ederer Operational Measures Human Capital Index, Watson Wyatt Accounting for Assets, Otter Any number of academic measures Human Capital Reporting Grid, © 2007 Donald H Taylor No metrics here

The Gap is Filled People are filling the missing gap of the grid with their own, differing operational measures specific to teams and departments.

People are filling the missing gap of the grid with their own, differing operational measures specific to teams and departments.

Scope Focus Micro Macro Practical Theoretical Accounting Measures Academic Measures Saratoga’s trends in Human Capital, PwC Policy Measures Human Asset Worth, Mayo European Human Capital Index, Ederer Operational Measures Human Capital Index, Watson Wyatt Accounting for Assets, Otter Any number of academic measures Disparate operational methods Human Capital Reporting Grid, © 2007 Donald H Taylor

Human Capital Reporting Grid Donald H Taylor, Strategic Alliances Director [email_address] www.donaldhtaylor.co.uk www.infobasis.com 6 March 2007