First Time Activation (Recommended in Hong Kong)
Make a local voice / video call or Press ##107*0#s
in Hong Kong
You will receive a short message from
the system displaying your assigned
mobile phone number
Your mobile no. is : XXXX XXXX
Stored value: HK$XX Current Stored Value
Expiry date: DD/MM/YY at 23:59 Expiry date of SIM Card
Check Digit: X This number allows you to recharge via
ATM and PPS.
This password of your SIM Card account
enables you to access 1753 175 via any
touch-tone phone. For security reason,
you are recommended to change the
password by accessing “3Care” under
“3Grid” via your 3 video mobile phone.
Remark: SIM Card will be valid for 180 days after activation.
Handset Setting Account Enquiry 3. PPS
Dial the PPS hotline 18031 or via
To fully use our 3G service, you need to connect your 3G handset with Browser, MMS and • Simply call 1753 175 to check the mobile www.ppshk.com and enter “06” for the
streaming services. If you are using a 3G mobile phone not provided by 3HK, you can use number, expiry date, remaining value, Merchant Code of Hutchison Telecom*.
auto download method or follow the setting guide below to reset your handset. etc.; or *
• You can also check your balance via • Recharge via ATM / PPS, please enter the mobile
Auto Download Method (Applicable for designated Nokia/Sony Ericsson models) number and Check Digit for the “Bill / Account
www.three.com.hk; or Number”:
Nokia Handsets Sony Ericsson Handsets • Press ##107#s to – e.g. mobile number is 9123 XXXX and Check Digit is
check credit balance, mobile number 5, thus enter 9123XXXX5.
Press #1185214s, Press #1185215s, – The “Check Digit” could be checked by accessing
two short messages will be sent to instruct two short messages will be sent to instruct and expiry date; or “3Care” under “3Grid” via 3 video mobile phone.
how to save the relevant settings directly how to save the relevant settings directly • Press “3Care” under “3Grid” to check • Recharge via ATM and PPS will be effective after
2 working days. If the recharge amount is lower than
credit balance, usage, mobile number, $100, the expiry date will not be extended.
Alternatively, you can follow the setting procedures for other mobile phone models. expiry date and other information.
Remark: Usage and other information of SIM Card account For recharge by recharge voucher, you will
Browser Setting MMS Setting Streaming Setting can only be checked in “3Care” under “3Grid”.
receive a message with the new stored
Connection 3 3-MMS 3
Name value and the expiry date upon every
Recharge Methods successful recharge.
Access mobile.three.com.hk You can recharge by the following
Point Name Recharge completed.
methods and retain your mobile number
http://mobile.three. http://mms.un.three.com.hk http://mobile.three. Your mobile no. is : XXXX XXXX
Homepage with expiry date extended to another
com.hk :10021/mmsc com.hk Recharge amount: HK$XXX
180 days from the day of recharge.
New stored value: HK$XXX
Proxy serv. 172.20.97.116 1. Recharge Voucher
address New expiry date: DD/MM/YY at 23:59
Purchase from any 3Shop or authorized Check Digit: X
Proxy port 8799 dealers:
number • Press ##105* For recharge via ATM / PPS, please press
(16-digit password printed on the ##107#s or “3Care”
• For specific mobile phone models’ setting, please visit www.three.com.hk Customer
Service Ask 3 Video mobile phone setting recharge voucher) #s , under “3Grid” to check the latest credit
applicable to both local & overseas balance and the expiry date.
• Specific handset features are required to support some services, 3HK does not
recharge or 4. Internet
recommend customer to use 2G/2.5G mobile phone with 3G SIM card.
• Call 1753 175 and follow the Through www.three.com.hk, you can
instructions. recharge your card by your credit card.
2. ATM Online recharge will be effective after
Recharge by “Jet Payment” / “Bill 2 working days. You will be requested
Payment Service” at the JETCO / HSBC / to input your 6-digit account password
Hang Seng Bank ATM Terminals*. which can be checked by sending a
blank SMS to 503175.
Change System Language So amazing, so easy You know all that stuff you store on your PC? With Orb, you can see it all on
your mobile, as and when you want it. All you need is to download some
The language pre-setting of rechargeable With 3, you're never far away from the
software from http://xseries.three.com.hk onto your PC, and set up an
SIM account is in Chinese / Cantonese. latest news or great entertainment.
You can change the language of the • Mobile is your media centre
notification message sent by the • Simple step. No long download times
rechargeable SIM account and the Charges: Wireless Data Charging $0.02/KB
language of the voice instruction in
1753 175 by the following methods: With Yahoo! Go you can carry your Yahoo! world around with you on your
If you use 3 video mobile phone, you can mobile, without having to lug a laptop.
Chinese / Cantonese:
receive updated information by just
Press ##107*1#s That means you get Yahoo! Mail, Messenger, Contacts and Photos all wrapped
pressing the Triangle key. For using other
English: into one. If you’ve already got a Yahoo! ID, you can use the same one on your
video mobile phones, please refer to the
Press ##107*2#s mobile.
related mobile phone user manual.
Charges: Wireless Data Charging $0.02/KB
Chinese / Putonghua: 3Grid
Press ##107*3#s Now, with X-Series on 3, you can shop on eBay from your mobile.
• Press Triangle key . When TodayOn3
or panel is on, all the latest and hottest Just login your eBay account, you’ll be able to do some really useful stuff like
“3Care” under “3Grid” information can be viewed at once. browse and place bids. And you can check to see if you’re still winning that
bid, right up to that last, nail-biting second..
• You can also select “Grid” to enter 3Grid.
Charges: “T” + $0.5 for every bid or SMS alert
X-Series Wherever you are, you can access Google instantly and search for websites in
Windows Live Messenger on 3 lets you message your friends just like you order to get your required information.
would from your PC. All you need to get going is a Windows Live Messenger ID. Charges: Wireless Data Charging $0.02/KB
It’s just this simple!
Some features are only applicable for specified mobile models only, pls visit www.three.com.hk
• Contact list is automatically synched, i.e. same buddy list as online
• Familiar interface for easy and fast messaging
Charges: $28/ month with unlimited usage
3Xplorer downloads web pages to your mobile in super-high speed using a
compression technology that effectively minimize data volume during
transmission. The user-friendly interface brings an added advantage. Now for
a super-value monthly fee, you can surf the net wherever you are, for
• Instant web-browsing with single click
• Bookmark your favorite websites
Charges: $28/ month with unlimited internet browsing
3Grid Movie Football
Only 3 provides you with updated information and entertainment whenever you want. Get the latest movie Enjoy exclusive
news and access match videos of 800
News Music new movie trailers. matches of three
24-hour live news The newly launched music platform is major European
broadcast streaming equipped with a host of exclusive features, leagues, as well as
channel, delivering connecting you to a whole new world of firsthand event info
firsthand music. of these popular
international, local, • Latest Hits: Provides full version hit leagues.
China and Taiwan songs and MV Entertain
news to you. Enjoy easy access to
• Hits on Air: Gives you access to the
latest songs, karaoke hit songs and
entertainment news Enjoy live racing video broadcast and
Traffic evergreen songs
streaming live check out the latest match info such as
Live traffic situation • Songs/MV: 5,000 songs are available for broadcast, TVB audio tips, odds, results and dividends.
of 25 key traffic you to download entertainment You can also access
points across the • MP3 Ringtunes: Enables you to programme/hot “Race Replay” for
territory will be download hot MP3 ringtunes drama highlights reference.
delivered via • My Playlist: You can set and store up to and preview.
streaming. Let you 100 songs according to your preference
check out the
real-time traffic • New album: Trial listening for new Games Sharing
situation before you hit the road. albums is available
Over one hundred games such as action, Share your precious moments with friends
• 903 Music: “903MMV” and “Daily Online, mind, fun and sports games are via “3 Shot’nPrint” – a convenient photo
Highlights” are mini programmes provided. And don’t printing service. You can upload your
Finance prepared by 903 DJs with up-to-date miss our interactive photo in your mobile album and review it
You can get the latest music recommendations 3D animation game anytime anywhere. What’s more, it will
local and “V-girlTM - your automatically send you up to 30 pcs of 2R
international financial virtual girlfriend” to photos once a month to your registered
news and stock Tunes & Pix explore this virtual address.
market updates, and Customize your phone by choosing from a romantic world.
access a wide range wide range of wallpapers and ringtunes.
of advanced features
such as Quick Quote, Latest Video News, My
HK Stock, My HK Index, obtaining valuable
information that helps you grasp the best
Locate Comedy 3Care Moreover, 3 also brings you the most
comprehensive communication services.
My Nearest Take a break and enjoy a good laugh. A comprehensive customer services for our
It recognises your current location and Watch our comedy video clips that make 3 customers! You can find an easy way for
allows you to search nearby facilities and you laugh everyday. SIM Card account checking and personalise VideoCall
hot spots instantly including ATM, the profiles of DailyExpress and
Only with 3’s video
restaurant & cafe, karaoke, theatre, car ExpressLink here. What's more, the daily
EZO call, can you share
park and betting station, etc. The result can fresh Everyday Coupon offers are available
be displayed with map for easy reference. EZO station brings you the latest Japanese to you.
moment with your
info, videos, ringtunes, wallpapers for * 3Express is applicable to designated video mobile friends. Whether it’s a
Follow Me Follow U download. And also provides adult phone models
conference call with
Keep close communication with your contents.
friends and relatives by authorizing them M-Sites partner or chat with
to search for your location. your best friend, a video call allows you to
Playboy1 Provides direct connection to quality sites
speak face-to-face effortlessly. Only with
Access European and American adult video hosted by selected partners who
3’s video call, can you whisper words of
Dining contents. This service is only available to provide a variety of infotainment.
endearment face-to-face to your loved
Enjoy new dining people aged 18 or above. ones even in places like UK, Italy, Australia,
experience with our Austria, Denmark, Israel and Sweden.
restaurants and Sensation1
special offers. And Discover a world of captivating Japanese WebCall2
you can search for restaurants nearby in a and Asian video clips and photos. This See and be seen. Get visually
minute with our advanced location service is only available to people aged 18 connected to internet users
tracking service. or above. you care about anywhere
in the world, with your
3G video mobile phone
Fortune and the internet. For
If you’re curious about your future, try out service details, please visit
Master So’s Chinese Zodiac, Juliana’s www.three.com.hk.
Psychic World and Little Prince Horoscope.
VideoMessaging Wireless Data Service Value-Added Services Call Forward Bundle and Call Wait
Text is history! Now you can send video When you use your 3G video mobile Voicemail / Videomail 1. Call Forward (For use locally or
messages to friends around the world. phone or 3G data card to connect to your overseas)
With Voicemail / Videomail service, you
Create and star in your own movie clip, computer, you can connect to internet, • Unconditional
can manage your call more flexibly. When
then send it instantly! For service details, check emails or share information with Activate: **21*
a new message arrives, a SMS alert will be
please refer to your mobile phone user your business partners and friends. (Phone Number) #s
sent to you to make sure that you don’t
manual. Deactivate: ##21#s
miss any important call.
1. Contents of Playboy and Sensation are exclusively for • Monthly Fee of Voicemail: $15
VoiceCall the enjoyment of a person who is 18 or above. Access (Phone Number) #s
Wherever you are, password is required to access this service every time. • Monthly Fee of Videomail: Deactivate: ##67#s
You may disable access to any adult content by
voice calls on 3 are selecting "Disable Access" option via this service. If Special Price$30 (Original Price $60)
• No Answer*
crystal clear. They’re rechargeable SIM Card customers want to activate this • Service subscription is available via
service, they are required to fill-in and return an Activate: **61*
also easy to manage Authorization Form for Age Restricted Services to 3 portal: Press and enter “3Care” (Phone Number) #s
with extra features 3Shop, 3ServiceCentre or apply by fax. Handling under “3Grid”
charge is $50 (waived during promotion period). For
including call details, please visit 3Shop or www.three.com.hk. 2. Listening to msg./ change settings: • Unreachable
forward, call barring 2. WebCall is only applicable to calls from rechargeable • Voicemail: Activate: **62*
for restricting SIM Card to internet.
Make voice call to *32 or (Phone Number) #s
incoming and outgoing calls, conference 3. Part of the service contents in 3 portal or
www.three.com.hk is not available for rechargeable Deactivate: ##62#s
call and the option not to display your SIM Card users.
own number. • Videomail: 2. Call Wait*
4. The above service contents may subject to change
without prior notice.
Make video call to *31 or Activate: *43#s
63313131 Deactivate: #43#s
5. For details of all the contents and service charges,
please refer to related leaflets. • *32 and *31 short codes are only * This function is not applicable to incoming video call.
applicable in Hong Kong.
• Registration will be completed in • Calls received in Busy, No Answer and
4-6 hours. Unreachable conditions will be
forwarded to your voicemail / videomail
• Service is charged by month and next
(if applicable) automatically, thus you
monthly fee will be deducted
are not required to forward your calls
automatically from your SIM card
under normal conditions.
• Once the service is activated, calls
received in Busy, No Answer and
Unreachable conditions will be
forwarded to your voicemail /
• If you would like to forward your IDD Voice & Video Services • Make video calls in selective overseas • To make an International
incoming video calls to videomail after networks such as M1 Singapore, outgoing call
3G International Roaming Rechargeable
forwarding incoming voice calls to a 3 Austria and others. Press **125*
SIM Card subscribers can enjoy global
designated phone number, please set Remarks: 001 (country code) (area
IDD001 & IDD1968 Voice Services. For coverage and supporting networks, please visit
forwarding incoming video calls to code) (phone no.) #s
Additionally, our IDD001 Video Service is www.three.com.hk.
videomail by pressing • After dialing, screen will display:
available to the majority of 3G networks • Before departing, please activate your
**21*1963313131*24#s after globally. For coverage & tariff details, SIM Card and recharge it to sufficient Await ring back , the system will
incoming voice calls are being notify you by a call and when the
please refer to 3 IDD001 & IDD1968 Tariff amount or purchase enough recharge
forwarded. Under this condition, both phone rings, press s (Airtime
Table in www.three.com.hk. vouchers.
forwarding functions of voice and video charge begins and will still be
calls set by yourself will be deactivated Dialing Method: • To keep contact with your friends, you charged even if there is no answer
if you press ##21# s later. Press 001 / + or 1968
may forward your regular mobile from the other party or the line is
number to this SIM number. busy). You will hear a voice prompt
(country code) (area code) (phone no.) s
Caller Number Display (Free) and will then be connected to the
• This SIM Card cannot receive Overseas User Instruction
• Enjoy free Caller Number Display service other party’s line.
international operator-assisted calls (i.e.
in Hong Kong and various countries / 1. Activation:
collect calls). • For making video calls or voice calls
regions in APEC, Europe and North Press ##107*0
• Details of IDD tariff are available at in selective overseas networks such
America to identify the caller from Hong #s
3Shop or www.three.com.hk. as China Mobile, M1 Singapore,
Kong. For applicable countries / regions, 2. Balance Enquiry/Mobile Number/ 3 Austria, 3UK and Spice Telecom
please refer to “International Caller Expiry Date: (India), you can simply dial directly
Number Display” section of “Roaming Press ##107#s (free)
Roaming Services with + and call back dialing
Service” in this user guide.
3. Recharge : method is not required. Please visit
3G International Roaming Rechargeable
Please refer to “Recharge Methods” in www.three.com.hk for a list of such
Multimedia Messaging and SIM Card subscribers not only enjoy
previous page. networks.
Short Messaging Services roaming voice, SMS, MMS and data services
• Simply select “Write Message” in mobile but also video call and roaming portal 4. Roaming Voice Call Service
phone menu and compose your services overseas. To make calls overseas
message, then enter the phone no. of • To call Hong Kong
the recipient and press s . Roaming Service includes:
• To send international message, please • Make and receive voice calls in 123 (8-digit HK phone no.) #s
add + (country code) (area code) prior countries and destinations.
• To make a local outgoing call
to the designated phone no.. • Receive video calls in 19 countries and Press **125*
destinations such as UK, Italy, Australia 001 (local country code)
• Above services, if not specified, are for local access and others. (area code) (phone no.) #s
• For download codes and charging details, please refer
to leaflets at 3Shop or visit www.three.com.hk.
• Coverage Tariff For charges please refer to 3G 8. Roaming Default Call Forward
Roaming Voice Call Service is available in over 120 countries and regions. International Roaming Rechargeable Subscribers provisioned with voicemail
SIM Card Automatic Roaming Coverage services may still enjoy roaming
Roaming Coverage and Tariff
& Tariff in www.three.com.hk. default call forward features overseas.
Incoming Outgoing Outgoing Call to Notes : All unreachable calls will be
Countries & Regions Outgoing
Call Call to HK rest of the world 1. HK$3.5 is an SMS roaming service surcharge.
Call automatically diverted to subscribers’
The listed service charges of corresponding
China (Shenzhen & Shekou) 7.8 5.8 8 19 services are not included. voicemail with no IDD or Roaming
China (Guangdong except Shenzhen & Shekou) 8.8 7.8 8 19 2. For sending each roaming SMS, in addition to the airtime consumption. This service is
related surcharge, one “ T ” will be deducted or
China (Rest of China) 15.8 7.8 8 19 charges based on subsequent text content available in all roaming countries and
Macau 7.8 5.8 8.8 19 will apply. regions.
Band 1 9 9 6 19 7. Data Roaming Services 9. International Caller Number
Band 2 13 13 9 19 3G International Roaming Display
Band 3 23 23 19 25 Rechargeable SIM Card subscribers You can identify a caller just as you do
Notes: may enjoy MMS, Email, 3Services /
1. Band 1 : Australia, Indonesia, Malaysia, Philippines, Singapore, Taiwan ,Thailand.
in Hong Kong.
2. Band 2 : Belgium, Czech, Denmark, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Morocco, 3 Roaming Portal, Internet services in • International Caller Number Display
Norway, Portugal, Spain, Sweden, Switzerland, UK. more than 50 countries and regions.
3. Band 3 : Rest of the world. For coverage details, please refer to 3G International Roaming Rechargeable SIM service is available in (only
Card Automatic Roaming Coverage & Tariff in www.three.com.hk. Charges: applicable to those overseas
4. All charges are in Hong Kong dollars on a per minute basis.
5. No local airtime will be deducted for roaming voice calls.
A flat surcharge HK$110 per MB (i.e. networks supporting this service):
HK$0.11 per KB) is imposed regardless China, Japan, Macau, Malaysia,
5. Roaming Video Call Service • To make a local outgoing call of destination. Mauritius, Philippines, Singapore,
3G International Roaming Press (Area code) (local telephone Notes : Taiwan, South Korea, UAE, Pakistan,
Rechargeable SIM Card subscribers number) s 1. This charge is a Roaming Packet Data surcharge.
Thailand, Vietnam, Austria, Belgium,
The relevant service charges of the
may enjoy roaming video call service • To make an International outgoing call corresponding services are not included. Denmark, Finland, France, Germany,
in Austria, Australia, Malaysia, Italy, Press (+ / Local International 2. Charging is per transmission packet. Packet size Italy, Netherlands, Norway, Poland,
Singapore, Japan, UK and most 3G is rounded up to Kbyte.
Access Code) (country code) (area 3. Transmission packet size is dependent upon the Portugal, Spain, Sweden,
mobile networks around the world. code) (telephone number) s End User Device, Running Application and Switzerland, UK, Canada and USA.
For coverage & tariff details, please Roaming Operator Packet Switch Network setup.
refer to 3G International Roaming
6. SMS Roaming Service Should there be any dispute, system records of • For details of the supporting
Hutchison Telecommunications (HK) Limited
Global SMS roaming services are overseas networks, please visit
Rechargeable SIM Card Automatic shall be final.
available in most of the country/region. www.three.com.hk.
Roaming Coverage & Tariff in For coverage and tariff details, please
www.three.com.hk. Charges: refer to 3G International Roaming
Sending - HK$3.5 surcharge per Rechargeable SIM Card Automatic
To make calls overseas
message regardless of Roaming Coverage & Tariff in
• To call Hong Kong countries and regions. www.three.com.hk.
Press (+ / Local International Access
Receiving - Free of charge for all
Code) (Hong Kong Area Code 852)
countries and regions
(8-digit HK telephone number) s
except Sri Lanka &
14 Madagascar. 15
10. International Call Forward Country Code of Major Area Code for Major Cities
All incoming voice calls can be diverted to international fixed or mobile number*,
enabling you to manage your calls flexibly. Roaming Countries /Area in China
Asia Pacific Europe Portugal 351
* Please add “0” before the area code when you make
Service Charge: China 86 Belgium 32 Spain 34 call to other cities within mainland China. (Except
Macau 853 Czech Republic 420 Sweden 46 calling within the same city)
Call Forward Type Activation Method Service charges
Taiwan 886 Denmark 45 Switzerland 41
Unconditional Call Forward **21* IDD 001 charges (HK to the forwarded Australia 61 Finland 358 United Kingdom 44 Anhui Guangxi Yangzhou 514
number) Indonesia 62 France 33 Hefei 551 Guilin 773 Zhenjiang 511
Malaysia 60 Germany 49 Liuzhou 772
USA / Canada 1 Beijing Jiangxi
No Answer Call Forward **61* Roaming incoming call charges + Philippines 63 Greece 30
Beijing Shi 10
Roaming outgoing call charges (from Singapore 65 Iceland 354 Africa & Qinzhou 777
Thailand 66 Italy 39 Middle East Fujian Wuzhou 774 Jilin
(001 / +) roaming country to the forwarded number) Netherlands 31 South Africa 27 Fuzhou 591 Yangshuo 773 Changchun 431
Unreachable Call Forward (Country Code) Norway 47 Egypt 20 Jianyang 599 Jilin 432
**62* (Area Code)
Roaming incoming call charges +
(out of coverage) Roaming outgoing call charges (from Xiamen 592
(Phone Number) roaming country to the forwarded number) Liaoning
Zhanghou 596 Hainan Dalian 411
#s Haikou 898
Unreachable Call Forward Gansu Shenyang 24
**62* IDD 001 charges (HK to the forwarded
Lanzhou 931 Hebei Shaanxi
(turn off the phone) number) Chengde 314
Guangdong Xian 29
Busy Call Forward Shijiazhuang 311
**67* Roaming incoming call charges + Baoan Xian 755
Roaming outgoing call charges (from Chaozhou 768
Zhangjiakou 313 Shandong
roaming country to the forwarded number) Conghua 20
Dongguan 769 Heilongjiang Qingdao 532
* The service is accessible for all IDD001 destinations except Cambodia, Diego Garcia, India, Niue Island, Pakistan, Foshan 757 Harbin 451
Sri Lanka, Wallis & Futuna. Guangzhou 20 Shanghai
Henan Shanghai Shi 21
• To make call while roaming, please deactivate call forward service first. Kaifeng 378
Luoyang 379 Sichuan
Zhengzhou 371 Chengdu 28
11. *108 financial Info Overseas Roaming Network Setting: Panyu 20 Hubei
Shantou 754 Hanyang 27 Tianjin
Real-time financial information is • To test coverage, Shaoguan 751 Huangshi 714 Tianjin Shi 22
Shekou 755 Wuhan 27
always available in most roaming press ##107#s (free). Shenzhen 755
Hunan Kunming 871
countries and regions. You can also set If you receive the credit balance Shunde 765
Xinhui 750 Zhejiang
regular updates of stock or index message, it means you are within a Yueyang 730
Zhanjiang 759 Anji 572
Zhaoqing 758 Jiangsu Hangzhou 571
quotes. coverage area. Zhongshan 760 Nanjing 25 Jiaxing 573
Remarks: Zhuhai 756 Suzhou 512 Shaoxing 575
Wuxi 510 Xiangshan 574
Roaming surcharge may be incurred in receiving
SMS in some roaming countries and regions. For
details, please refer to 3G International Roaming The full list of roaming coverage areas will
Rechargeable SIM Card Automatic Roaming be updated periodically without prior
Coverage & Tariff in www.three.com.hk.
notice, please ask for leaflets at 3Shop or
Tariff Messaging Charges
Content Content Item Charges
Voice Video Wireless Free Value-Added
Text content M
Charges (min) (min) Data Services SMS Intra SMS
Inter SMS T + $0.4
Free Caller Number International SMS T + $2
Multimedia Display, Call
Usage — 20* 10 10 — Waiting, MMS MMS between 3 Customers M2
upon Card Conference
Inter-operator MMS M1
Barring, International MMS M + $3
Thereafter $0.3 $1.5* $1 $1.5 $0.02 Call Forward
charges Bundle The above charges are subject to change without prior notice.
T = one Text unit to be deducted
T + $amount = one Text unit to be deducted and extra fee charged
T – Text (per item)
M = one Multimedia unit to be deducted
‘Text’ includes SMS, Text Info services and
Text-based content downloads. M + $amount = one Multimedia unit to be deducted and extra fee charged
• Thereafter charge of T or M will only apply after the quota of free multimedia usage
M – Multimedia (per item) has been used up
‘Multimedia’ includes Picture MMS,
Video MMS, Picture and Video content Remarks:
downloads and streaming. 1. Inter-operator MMS surcharges are waived during promotion period.
2. Sending SMS/MMS to and from 3HK subscribers are deemed as Intra SMS/MMS.
1. Wireless data usage charge is applicable to Phone email application usage, access to sites other than the 3Service and
wireless modem application.
2. IDD 001 call charge is on a 6-second basis, while IDD 1968 call charge is on a 1-min basis. Local airtime charge is 3Grid/TodayOn3/DailyExpress/ExpressLink
• Free viewing of DailyExpress multimedia message and ExpressLink if no related content
3. For international voice and video calls, international IDD call rates apply.
4. For international roaming services, roaming rates apply. charge specified
5. Talk time of all the forwarded voice / video calls will be charged as normal voice / video talk time. • The charges will be displayed next to the selected content on your phone, if you want
6. Data usage including overhead will be charged by KByte and rounded up to the nearest KByte. Should there be any more details, please refer to the “3G Charges” booklet at any 3Shops
dispute, system records of Hutchison Telecom (HK) Ltd. will be final.
• Content packages are available for designated contents. The charges will be displayed
* For making video calls to subscribers of any local operator other than 3HK, a surcharge of $1.5/min will apply. No
surcharge will apply for receiving video calls from subscribers of any local operator other than 3HK.
next to the selected content packages on your phone.
Value-added Service Charges Service Charge Monthly / Periodic Service
Service Target Charges
• Local Calls: Charge per minute, less Charges
than one minute will be counted as one • The following charges will be deducted
WebCall 3 Customer Chargeable for video call minutes usage minute.
monthly from the SIM Card value upon
WebCaller Free registration and usage • IDD Calls: IDD 001 call charge is on a card activation as long as your SIM Card
6-second basis, whereas IDD 1968 call is valid.
VoiceMail 3 Customer Monthly fee of $15
charge is on a 1-min basis. Local airtime a) Government Mobile License &
VideoMail 3 Customer Special Monthly fee of $30 (Original $60) charge is waived.
Administrative Fee of $2.5 (waived
#3636 3 Customer $0.3 per 6 seconds, plus voice talk time charges • Roaming Service: The roaming charge during the promotion period)
Mobile Friend Free for receiving SMS. begins to apply once you pick up the b) Other monthly or periodic charges of
ring back call from the system. If there is the subscribed services
no answer from the other party or the
• If the credit balance of your SIM Card is
Video Minute Packages line is busy, the relevant charges will still
not enough, your SIM Card service will
be deducted from the remaining value
Monthly Fee Video (min) Thereafter Charge (per min) of the SIM Card. Please refer to be temporarily suspended. Please
www.three.com.hk for roaming charges. recharge to re-activate the service.
• Voicemail / Videomail: Access to • If the credit balance of your SIM Card is
$58 150* $1.5* voice / video mailbox by your SIM Card not enough for deduction on the
$98 300* will be charged by local / roaming monthly renewal day of your self-
voice / video airtime accordingly. subscribed monthly service / content
* For making video calls to subscribers of any local operator other than 3HK, a surcharge of $1.5/min will apply. No
surcharge will apply for receiving video calls from subscribers of any local operator other than 3HK.
package, that service will be cancelled.
• Call Forward Bundle: Calls forwarded Please recharge your SIM Card and
to a local telephone number / voice mail /
subscribe to that service again.
video mail will be charged at local voice /
video airtime rate. For calls forwarded
to a designated overseas telephone Lost or Replacement of Your
number, please refer to
www.three.com.hk for charging details. SIM Card
• Multimedia Messaging and Short • No replacement will be given if SIM Card
Messaging Services: Charge per is lost.
message sent. • Should your SIM Card mal-function,
please bring the card to any of our
3ServiceCentre. A handling fee for card
replacement will be charged.