Slash Administrative Costs by eSigning with DocuSign

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Many state and local governments are typically challenged with processing various forms and paperwork that require faxing or mailing with limited visibility. The State of North Carolina is one of the …

Many state and local governments are typically challenged with processing various forms and paperwork that require faxing or mailing with limited visibility. The State of North Carolina is one of the first States to take advantage of eSigning with DocuSign to slash costs associated with manual paper-based signature processes. Join DocuSign and the State of North Carolina to learn how the State is using electronic signatures to increase efficiencies, save time and money.

Learn how:

The State of North Carolina implemented eSignatures into their existing processes
To eliminate common process bottlenecks
To slash operational costs, save money and delight residents

Recommended for: State and local government employees; IT and operations professionals in the United States or Canada

More in: Business , Technology
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  • 1. DOCUSIGN CONFIDENTIAL Slash Administrative Costs by eSigning with DocuSign 6/25/13
  • 2. ©2007 DocuSign, Inc. Confidential. Agenda §  Introduction to DocuSign §  Customer Perspective: State of North Carolina
  • 3. 1960s Mainframe Computing 1970s Mini Computing 1980s Client / Server Computing 1990s Cloud Computing 2000s Social Networking 2010s Mobile Computing Next Step Fully Digital Government About DocuSign Vision Empower organizations to “keep business digital.” with DocuSign eSignature Transaction Management Solutions Everyone’s Mobile Transactions Growing Consumers Digital Digitally anytime, any place, any device. Leveraging Key Trends 2009 2010 2011 2012 2013 Exponential Growth Next Major Step in Productivity DOCUSIGN CONFIDENTIAL 3
  • 4. Global Standard: Achieving Market Leadership The Problem Printing, faxing Shipping (multiple signers) Lost contracts Missing signatures Rekeying data Slow execution Costly Operations Error prone & unsecure Poor experience Increase speed to results Delighted residents, students and employees Reduced operating costs Accurate & secure transactions
  • 5. More than 37M users growing to 60M More than 63,000 users a day Up to 5M pages a day More than 65,000 customers 189 countries DocuSign Network Taking Off
  • 6. Global Standard: Achieving Market Leadership #1 eSignature Takes Off #1 eSignature Wave #6 Out of 5,900 “50 Next Big Things”
  • 7. DocuSign Community Growing Rapidly
  • 8. State and Local Government Highlights DOCUSIGN CONFIDENTIAL 8 Sample SuccessesSample Customers Warrants, Affidavits Sample Use Cases Contractor Bids, Vendor Contracts State University Leasing Agreements • State Universities use DocuSign to on-board medical interns for their School of Medicine –CA • County Public Health Departments for Healthcare forms - quarantine plans, disease control plans • Warrants and affidavits signed by judges – State of Arizona • Children & Family Services use DocuSign for Vendor Agreements
  • 9. LEADING SECURITY RICHEST PARTNER ECOSYSTEM WORLD CLASS CUSTOMER PROGRAMS GLOBAL STANDARD Leading Security Richest Partner Ecosystem World Class Customer Programs Easiest to Use Product Most Powerful Platform Why Customers Choose DocuSign
  • 10. DOCUSIGN CONFIDENTIAL 6/25/13
  • 11. State of NC as an Enterprise STATE OF NORTH CAROLINA GOVERNOR PAT MCRORY
  • 12. Office of State Controller Variety of Forms and Signatures
  • 13. Enterprise Use Case Benefits
  • 14. Enterprise Use Case Benefits
  • 15. Enterprise Use Case Benefits §  Entrepreneurs are “KEY” to our economy §  Self-employment has grown 44% from 2000 to 2011 §  Employed 1.5 million workers in 2010 §  98% of all N.C. employers are small businesses §  Fourth in unemployment
  • 16. User Comments – Travel Reimbursement “Ability to post notes to approvers and receive notes if declined – nice feature – time reducing in phone calls.” —Project Manager “Being that I am on the road a lot, it’s much easier to submit these electronically.” —Criminal Justice System Trainer “The electronic work flow facilitates approval or disapproval since the reviewers and approvers can act upon the process even if off-site.” —Accounting Clerk, works from home
  • 17. Why DocuSign? §  Diversity §  Security §  Benefits of SaaS §  Ease of use / mobility §  Visibility §  Reduced expenses / processing time
  • 18. New Functionality – Payment Processing §  The integrated PayPal functionality within DocuSign provides seamless transaction for citizens §  Excellent processing rates §  Meets NC treasury guidelines §  Security Need a replacement picture
  • 19. New Functionality – eNotary What is an electronic notarization? An electronic notarization is an official act (acknowledgement, verification, proof, etc.) performed by an electronic notary public using their electronic seal and electronic signature on electronic documents.
  • 20. Lessons Learned §  Dedicated internal staff for assistance with roll-outs §  Initial use case – Travel & Reimbursement process – better adoption if integration with accounting system upfront §  Collecting efficiency metrics for validation (baseline process vs. new process) §  Local Champions who can talk to their “specific benefits”