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TeamworkAin’t AlwaysEasy                       http://cache.gawkerassets.com/assets/images/lifehacker/2010/12/work_with_yo...
Michael “Doc” Norton
Michael “Doc” NortonGrouponDirector of Engineeringdoc@groupon.com@DocOnDev
Michael “Doc” NortonGrouponDirector of Engineeringdoc@groupon.com@DocOnDevHusband
Michael “Doc” NortonGrouponDirector of Engineeringdoc@groupon.com@DocOnDevHusband           Father
GRANDFATHER
GRANDFATHERHE’S SOOO CUTE!!
Simple Team Decisions
Should we offer Peet’s Coffee?
Should we offer Peet’s Coffee?
Should we offer Peet’s Coffee?
Should we offer Peet’s Coffee?Disagree. I       Needs        Desire        Not in Total Good Idea, I Will Great Idea, I Re...
Now You Try It
Should We Move On?
Should We Move On?Disagree. I       Needs        Desire        Not in Total Good Idea, I Will Great Idea, I Require       ...
Does Collaboration Mean      Everyone?
What kind of chairs should we         purchase?
Top of the line Herman Miller.         Those chairs are a scam. Get the $120 chair from OfficeMart.What kind of chairs shoul...
Wired are better. I like the numeric keypads.It doesn’t matter to me, but Those chairs are a scam. Get the $120 chair from...
Forming the Right Team
Inform          Explain       Consult      Collaborate        Advise          Inquire         Abstain                I wil...
Inform          Explain       Consult      Collaborate        Advise          Inquire         Abstain                I wil...
Inform          Explain       Consult      Collaborate        Advise          Inquire         Abstain                I wil...
Inform          Explain       Consult      Collaborate        Advise          Inquire         Abstain                I wil...
Inform          Explain       Consult      Collaborate        Advise          Inquire         Abstain                I wil...
Now You Try It
Form Teams
We Need a Facilitator    (for each team)
You are Members of a  Start-Up Software      Company
Roles  (start left of facilitator)1. CEO                    7. Designer2. HR Manager             8. Engineer3. CFO        ...
Inform          Explain       Consult      Collaborate        Advise          Inquire         Abstain                I wil...
Parallel Thinking
But first...a wee bitpseudo-psychology              http://thepeoplesmarketing.us/wp-content/uploads/2012/03/dude.jpg
Myers / BriggsEXTROVERSION                    INTROVERSION     SENSING                    INTUITION    THINKING           ...
CAN’T WE ALL JUSTGET ALONG?
I blame these dudes.  http://www.mwg-bayreuth.de/tl_files/bilder_allg/Fach%20Religion%20und%20Ethik/ethik_fachschaft.png
Trend        % Profit40302010 0-10      Q1     Q2    Q3     Q4      Next
We’re         Trend                                    As                              a matter of                        ...
Six Thinking Hats
Neutral, objective, only    The emotional view,          Careful and concerned with facts      just what you feel, no    c...
Six Thinking Hats
Six Thinking Hats
Six Thinking Hats
Six Thinking Hats
Six Thinking Hats
Six Thinking Hats
Six Thinking Hats
Six Thinking Hats
Six Thinking Hats
Six Thinking Hats
Six Thinking Hats
Now You Try It
Proposal:Open a new office for sales and developmentof Agilistration in Palo Alto.We have $1.2MAdditional funding from empl...
Neutral, objective, only    The emotional view,          Careful and  concerned with facts      just what you feel, no    ...
“No one person, no one alliance, no onenation, no one of us is as smart as all of usthinking together.”                   ...
Thank You!TeamworkAin’t AlwaysEasy                    http://cache.gawkerassets.com/assets/images/lifehacker/2010/12/work_...
Teamwork Ain't Easy
Teamwork Ain't Easy
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Teamwork Ain't Easy

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Teamwork ain’t always easy. From meetings where everybody has something to say but nothing gets done to poor decisions being made because the most senior or most forceful team member won the argument; sometimes you long for the days of high-walled cubicles and lone ranger coding. Long no more.

In this workshop, you will learn about two simple techniques that drastically improve a team’s ability to work together toward common goals with less conflict and more genuine collaboration.

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Transcript of "Teamwork Ain't Easy"

  1. 1. TeamworkAin’t AlwaysEasy http://cache.gawkerassets.com/assets/images/lifehacker/2010/12/work_with_you.jpgMichael “Doc” Norton@DocOnDev
  2. 2. Michael “Doc” Norton
  3. 3. Michael “Doc” NortonGrouponDirector of Engineeringdoc@groupon.com@DocOnDev
  4. 4. Michael “Doc” NortonGrouponDirector of Engineeringdoc@groupon.com@DocOnDevHusband
  5. 5. Michael “Doc” NortonGrouponDirector of Engineeringdoc@groupon.com@DocOnDevHusband Father
  6. 6. GRANDFATHER
  7. 7. GRANDFATHERHE’S SOOO CUTE!!
  8. 8. Simple Team Decisions
  9. 9. Should we offer Peet’s Coffee?
  10. 10. Should we offer Peet’s Coffee?
  11. 11. Should we offer Peet’s Coffee?
  12. 12. Should we offer Peet’s Coffee?Disagree. I Needs Desire Not in Total Good Idea, I Will Great Idea, I Require Discussion. Discussion. Agreement, but Work For It Will Lead the Changes Have Change Have Minor Will Support Implementation Suggestions Concerns
  13. 13. Now You Try It
  14. 14. Should We Move On?
  15. 15. Should We Move On?Disagree. I Needs Desire Not in Total Good Idea, I Will Great Idea, I Require Discussion. Discussion. Agreement, but Work For It Will Lead the Changes Have Change Have Minor Will Support Implementation Suggestions Concerns
  16. 16. Does Collaboration Mean Everyone?
  17. 17. What kind of chairs should we purchase?
  18. 18. Top of the line Herman Miller. Those chairs are a scam. Get the $120 chair from OfficeMart.What kind of chairs should weIt doesn’t matter to me, but we could each buy our own. purchase? I like the conference room chairs.Lumbar support, please. I don’t really care, but I personally like leather chairs.
  19. 19. Wired are better. I like the numeric keypads.It doesn’t matter to me, but Those chairs are a scam. Get the $120 chair from OfficeMart. we could each buy our own.What kind of chairs should we purchase? I don’t really care, but I I like the conference room chairs. Small profile is crap, personally like leather chairs.
  20. 20. Forming the Right Team
  21. 21. Inform Explain Consult Collaborate Advise Inquire Abstain I will Explain I will Consult I willI will Inform I will Advise I will Inquire I will Abstain my reasoning with others Collaborate you of my the decision about the from this for this before making with others on decision maker decision decision decision this decision this decision Collaboration Contracts
  22. 22. Inform Explain Consult Collaborate Advise Inquire Abstain I will Explain I will Consult I willI will Inform I will Advise I will Inquire I will Abstain my reasoning with others Collaborate you of my the decision about the from this for this before making with others on decision maker decision decision decision this decision this decision Joe Alice Thom, Susan Art, Arnie Janet, Frank Collaboration Contracts
  23. 23. Inform Explain Consult Collaborate Advise Inquire Abstain I will Explain I will Consult I willI will Inform I will Advise I will Inquire I will Abstain my reasoning with others Collaborate you of my the decision about the from this for this before making with others on decision maker decision decision decision this decision this decision Alice, Thom, Joe Art, Arnie Janet, Frank Susan Collaboration Contracts
  24. 24. Inform Explain Consult Collaborate Advise Inquire Abstain I will Explain I will Consult I willI will Inform I will Advise I will Inquire I will Abstain my reasoning with others Collaborate you of my the decision about the from this for this before making with others on decision maker decision decision decision this decision this decision Alice, Thom, Joe Art, Arnie Janet, Frank Susan Alice, Thom, Susan, Art Janet, Joe Arnie, Frank Collaboration Contracts
  25. 25. Inform Explain Consult Collaborate Advise Inquire Abstain I will Explain I will Consult I willI will Inform I will Advise I will Inquire I will Abstain my reasoning with others Collaborate you of my the decision about the from this for this before making with others on decision maker decision decision decision this decision this decision Alice, Thom, Joe Art, Arnie Janet, Frank Susan Thom, Arnie, Alice, Susan Janet, Joe Frank, Art Collaboration Contracts
  26. 26. Now You Try It
  27. 27. Form Teams
  28. 28. We Need a Facilitator (for each team)
  29. 29. You are Members of a Start-Up Software Company
  30. 30. Roles (start left of facilitator)1. CEO 7. Designer2. HR Manager 8. Engineer3. CFO 9. Office Administrator4. QA Engineer 10.Engineer5. Engineering Lead 11.Project Manager6. Engineer 12.Engineer
  31. 31. Inform Explain Consult Collaborate Advise Inquire Abstain I will Explain I will Consult I willI will Inform I will Advise I will Inquire I will Abstain my reasoning with others Collaborate you of my the decision about the from this for this before making with others on decision maker decision decision decision this decision this decision Choose At Least Two Topics1.Choose Conference 4.Marketing Plan for Room Chairs Agilistration2.Plan the Next 5.Select Beer for the Company Outing Kegerator3.Create an Engineering 6.Select a Testing Recruiting Process Strategy & Tools
  32. 32. Parallel Thinking
  33. 33. But first...a wee bitpseudo-psychology http://thepeoplesmarketing.us/wp-content/uploads/2012/03/dude.jpg
  34. 34. Myers / BriggsEXTROVERSION INTROVERSION SENSING INTUITION THINKING FEELING JUDGING PERCEPTION
  35. 35. CAN’T WE ALL JUSTGET ALONG?
  36. 36. I blame these dudes. http://www.mwg-bayreuth.de/tl_files/bilder_allg/Fach%20Religion%20und%20Ethik/ethik_fachschaft.png
  37. 37. Trend % Profit40302010 0-10 Q1 Q2 Q3 Q4 Next
  38. 38. We’re Trend As a matter of % Profit fact... Doomed 40 30 Yes, but I 20 I’ve seen this feel... before. Let’s try ... 10 0 This isn’tThat will never work -10 a problem, it’s an because... Q1 Q2 Q3 Q4 Next AWSOME opportunity!
  39. 39. Six Thinking Hats
  40. 40. Neutral, objective, only The emotional view, Careful and concerned with facts just what you feel, no cautious, the “devil’s and figures justification needed advocate”, points out the weakness in ideasSunny and positive, Associated with fertile Cool, the color of the covers hope and growth, creativity and sky, above everything positive thinking new ideas else, the organizing hat Six Thinking Hats
  41. 41. Six Thinking Hats
  42. 42. Six Thinking Hats
  43. 43. Six Thinking Hats
  44. 44. Six Thinking Hats
  45. 45. Six Thinking Hats
  46. 46. Six Thinking Hats
  47. 47. Six Thinking Hats
  48. 48. Six Thinking Hats
  49. 49. Six Thinking Hats
  50. 50. Six Thinking Hats
  51. 51. Six Thinking Hats
  52. 52. Now You Try It
  53. 53. Proposal:Open a new office for sales and developmentof Agilistration in Palo Alto.We have $1.2MAdditional funding from employees, thenfriends and family.
  54. 54. Neutral, objective, only The emotional view, Careful and concerned with facts just what you feel, no cautious, the “devil’s and figures justification needed advocate”, points out the weakness in ideas Sunny and positive, Associated with fertile Cool, the color of the covers hope and growth, creativity and sky, above everything positive thinking new ideas else, the organizing hat Six Thinking Hats Palo Alto Office with $1.2M & additionalfunding from employees, friends & family.
  55. 55. “No one person, no one alliance, no onenation, no one of us is as smart as all of usthinking together.” ~ James Stavridis (Navy Admiral)“[Argument] completely lacks a constructive,creative or design element. It was intendedonly to discover the truth not to   buildanything.” ~ Edward DeBono
  56. 56. Thank You!TeamworkAin’t AlwaysEasy http://cache.gawkerassets.com/assets/images/lifehacker/2010/12/work_with_you.jpg Michael “Doc” Norton @DocOnDev
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