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Teamwork Ain't Easy
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Teamwork Ain't Easy

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Teamwork ain’t always easy. From meetings where everybody has something to say but nothing gets done to poor decisions being made because the most senior or most forceful team member won the argument; …

Teamwork ain’t always easy. From meetings where everybody has something to say but nothing gets done to poor decisions being made because the most senior or most forceful team member won the argument; sometimes you long for the days of high-walled cubicles and lone ranger coding. Long no more.

In this workshop, you will learn about two simple techniques that drastically improve a team’s ability to work together toward common goals with less conflict and more genuine collaboration.


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  • 1. TeamworkAin’t AlwaysEasy http://cache.gawkerassets.com/assets/images/lifehacker/2010/12/work_with_you.jpgMichael “Doc” Norton@DocOnDev
  • 2. Michael “Doc” Norton
  • 3. Michael “Doc” NortonGrouponDirector of Engineeringdoc@groupon.com@DocOnDev
  • 4. Michael “Doc” NortonGrouponDirector of Engineeringdoc@groupon.com@DocOnDevHusband
  • 5. Michael “Doc” NortonGrouponDirector of Engineeringdoc@groupon.com@DocOnDevHusband Father
  • 6. GRANDFATHER
  • 7. GRANDFATHERHE’S SOOO CUTE!!
  • 8. Simple Team Decisions
  • 9. Should we offer Peet’s Coffee?
  • 10. Should we offer Peet’s Coffee?
  • 11. Should we offer Peet’s Coffee?
  • 12. Should we offer Peet’s Coffee?Disagree. I Needs Desire Not in Total Good Idea, I Will Great Idea, I Require Discussion. Discussion. Agreement, but Work For It Will Lead the Changes Have Change Have Minor Will Support Implementation Suggestions Concerns
  • 13. Now You Try It
  • 14. Should We Move On?
  • 15. Should We Move On?Disagree. I Needs Desire Not in Total Good Idea, I Will Great Idea, I Require Discussion. Discussion. Agreement, but Work For It Will Lead the Changes Have Change Have Minor Will Support Implementation Suggestions Concerns
  • 16. Does Collaboration Mean Everyone?
  • 17. What kind of chairs should we purchase?
  • 18. Top of the line Herman Miller. Those chairs are a scam. Get the $120 chair from OfficeMart.What kind of chairs should weIt doesn’t matter to me, but we could each buy our own. purchase? I like the conference room chairs.Lumbar support, please. I don’t really care, but I personally like leather chairs.
  • 19. Wired are better. I like the numeric keypads.It doesn’t matter to me, but Those chairs are a scam. Get the $120 chair from OfficeMart. we could each buy our own.What kind of chairs should we purchase? I don’t really care, but I I like the conference room chairs. Small profile is crap, personally like leather chairs.
  • 20. Forming the Right Team
  • 21. Inform Explain Consult Collaborate Advise Inquire Abstain I will Explain I will Consult I willI will Inform I will Advise I will Inquire I will Abstain my reasoning with others Collaborate you of my the decision about the from this for this before making with others on decision maker decision decision decision this decision this decision Collaboration Contracts
  • 22. Inform Explain Consult Collaborate Advise Inquire Abstain I will Explain I will Consult I willI will Inform I will Advise I will Inquire I will Abstain my reasoning with others Collaborate you of my the decision about the from this for this before making with others on decision maker decision decision decision this decision this decision Joe Alice Thom, Susan Art, Arnie Janet, Frank Collaboration Contracts
  • 23. Inform Explain Consult Collaborate Advise Inquire Abstain I will Explain I will Consult I willI will Inform I will Advise I will Inquire I will Abstain my reasoning with others Collaborate you of my the decision about the from this for this before making with others on decision maker decision decision decision this decision this decision Alice, Thom, Joe Art, Arnie Janet, Frank Susan Collaboration Contracts
  • 24. Inform Explain Consult Collaborate Advise Inquire Abstain I will Explain I will Consult I willI will Inform I will Advise I will Inquire I will Abstain my reasoning with others Collaborate you of my the decision about the from this for this before making with others on decision maker decision decision decision this decision this decision Alice, Thom, Joe Art, Arnie Janet, Frank Susan Alice, Thom, Susan, Art Janet, Joe Arnie, Frank Collaboration Contracts
  • 25. Inform Explain Consult Collaborate Advise Inquire Abstain I will Explain I will Consult I willI will Inform I will Advise I will Inquire I will Abstain my reasoning with others Collaborate you of my the decision about the from this for this before making with others on decision maker decision decision decision this decision this decision Alice, Thom, Joe Art, Arnie Janet, Frank Susan Thom, Arnie, Alice, Susan Janet, Joe Frank, Art Collaboration Contracts
  • 26. Now You Try It
  • 27. Form Teams
  • 28. We Need a Facilitator (for each team)
  • 29. You are Members of a Start-Up Software Company
  • 30. Roles (start left of facilitator)1. CEO 7. Designer2. HR Manager 8. Engineer3. CFO 9. Office Administrator4. QA Engineer 10.Engineer5. Engineering Lead 11.Project Manager6. Engineer 12.Engineer
  • 31. Inform Explain Consult Collaborate Advise Inquire Abstain I will Explain I will Consult I willI will Inform I will Advise I will Inquire I will Abstain my reasoning with others Collaborate you of my the decision about the from this for this before making with others on decision maker decision decision decision this decision this decision Choose At Least Two Topics1.Choose Conference 4.Marketing Plan for Room Chairs Agilistration2.Plan the Next 5.Select Beer for the Company Outing Kegerator3.Create an Engineering 6.Select a Testing Recruiting Process Strategy & Tools
  • 32. Parallel Thinking
  • 33. But first...a wee bitpseudo-psychology http://thepeoplesmarketing.us/wp-content/uploads/2012/03/dude.jpg
  • 34. Myers / BriggsEXTROVERSION INTROVERSION SENSING INTUITION THINKING FEELING JUDGING PERCEPTION
  • 35. CAN’T WE ALL JUSTGET ALONG?
  • 36. I blame these dudes. http://www.mwg-bayreuth.de/tl_files/bilder_allg/Fach%20Religion%20und%20Ethik/ethik_fachschaft.png
  • 37. Trend % Profit40302010 0-10 Q1 Q2 Q3 Q4 Next
  • 38. We’re Trend As a matter of % Profit fact... Doomed 40 30 Yes, but I 20 I’ve seen this feel... before. Let’s try ... 10 0 This isn’tThat will never work -10 a problem, it’s an because... Q1 Q2 Q3 Q4 Next AWSOME opportunity!
  • 39. Six Thinking Hats
  • 40. Neutral, objective, only The emotional view, Careful and concerned with facts just what you feel, no cautious, the “devil’s and figures justification needed advocate”, points out the weakness in ideasSunny and positive, Associated with fertile Cool, the color of the covers hope and growth, creativity and sky, above everything positive thinking new ideas else, the organizing hat Six Thinking Hats
  • 41. Six Thinking Hats
  • 42. Six Thinking Hats
  • 43. Six Thinking Hats
  • 44. Six Thinking Hats
  • 45. Six Thinking Hats
  • 46. Six Thinking Hats
  • 47. Six Thinking Hats
  • 48. Six Thinking Hats
  • 49. Six Thinking Hats
  • 50. Six Thinking Hats
  • 51. Six Thinking Hats
  • 52. Now You Try It
  • 53. Proposal:Open a new office for sales and developmentof Agilistration in Palo Alto.We have $1.2MAdditional funding from employees, thenfriends and family.
  • 54. Neutral, objective, only The emotional view, Careful and concerned with facts just what you feel, no cautious, the “devil’s and figures justification needed advocate”, points out the weakness in ideas Sunny and positive, Associated with fertile Cool, the color of the covers hope and growth, creativity and sky, above everything positive thinking new ideas else, the organizing hat Six Thinking Hats Palo Alto Office with $1.2M & additionalfunding from employees, friends & family.
  • 55. “No one person, no one alliance, no onenation, no one of us is as smart as all of usthinking together.” ~ James Stavridis (Navy Admiral)“[Argument] completely lacks a constructive,creative or design element. It was intendedonly to discover the truth not to   buildanything.” ~ Edward DeBono
  • 56. Thank You!TeamworkAin’t AlwaysEasy http://cache.gawkerassets.com/assets/images/lifehacker/2010/12/work_with_you.jpg Michael “Doc” Norton @DocOnDev