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  • © 2012 SAP AG. All rights reserved.No part of this publication may be reproduced or transmitted in any form or for any SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjectspurpose without the express permission of SAP AG. The information contained Explorer, StreamWork, SAP HANA, and other SAP products and servicesherein may be changed without prior notice. mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries.Some software products marketed by SAP AG and its distributors containproprietary software components of other software vendors. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other BusinessMicrosoft, Windows, Excel, Outlook, and PowerPoint are registered trademarks of Objects products and services mentioned herein as well as their respective logosMicrosoft Corporation. are trademarks or registered trademarks of Business Objects Software Ltd.IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, Business Objects is anSystem x, System z, System z10, System z9, z10, z9, iSeries, pSeries, xSeries, SAP company.zSeries, eServer, z/VM, z/OS, i5/OS, S/390, OS/390, OS/400, AS/400, S/390 Sybase and Adaptive Server, iAnywhere, Sybase 365, SQL Anywhere, and otherParallel Enterprise Server, PowerVM, Power Architecture, POWER6+, POWER6, Sybase products and services mentioned herein as well as their respective logosPOWER5+, POWER5, POWER, OpenPower, PowerPC, BatchPipes, are trademarks or registered trademarks of Sybase, Inc. Sybase is an SAPBladeCenter, System Storage, GPFS, HACMP, RETAIN, DB2 Connect, RACF, company.Redbooks, OS/2, Parallel Sysplex, MVS/ESA, AIX, Intelligent Miner, WebSphere,Netfinity, Tivoli and Informix are trademarks or registered trademarks of IBM All other product and service names mentioned are the trademarks of theirCorporation. respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.Linux is the registered trademark of Linus Torvalds in the U.S. and othercountries. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose withoutAdobe, the Adobe logo, Acrobat, PostScript, and Reader are either trademarks or the express prior written permission of SAP AG.registered trademarks of Adobe Systems Incorporated in the United States and/orother countries.Oracle and Java are registered trademarks of Oracle.UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, andMultiWin are trademarks or registered trademarks of Citrix Systems, Inc.HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C ®,World Wide Web Consortium, Massachusetts Institute of Technology. © 2012 SAP AG. All rights reserved. 1
  • SAP Mobile Apps CatalogJuly 2012
  • Dear Guests, It is my privilege to reach out to you today. I cannot think of a time in SAP’s 40-year history when the velocity of change has presented us with so many opportunities to rethink how we serve the enterprise. One topic that seems to dominate this discussion revolves around mobility. At SAP we’re working hard to convince you that we can help. With Syclo as the most recent addition to our extended family, I know we can. Whether it’s simple device-to-device text messaging, mobile platform technologies, device management, mobile commerce, or the wide spectrum of mobile business applications that we’re bringing to market, our solution portfolio is shaping the global standard for the mobile enterprise. We built this SAP Mobile Apps Catalog for you. It provides an outline of the applications that we and our ecosystem are bringing to market as well as a preview of what’s to come. If you don’t find what you’re looking for, please tell us. The SAP mobile platform provides a modern, feature-rich development environment to create mobile applications that will delight your end users. We hope you’ll talk with us about our vision for the unwired enterprise, and we look forward to hearing about how we might help. We are listening. Get unwired! Sanjay Poonen President and Corporate Officer, SAP© 2012 SAP AG. All rights reserved. 3
  • © 2012 SAP AG. All rights reserved. 4
  • SAP Mobile Apps CatalogDrive agility, improve productivity, and sharpen yourcompetitive edge with our mobile apps.The SAP Mobile Apps Catalogprovides an overview of theinnovative mobile apps that SAPprovides across a wide variety oflines of business and industries.Get ready to outmaneuver thecompetition at every turn – no matterthe size of your business – byleveraging a wide range of mobileapps.This guide is updated on a monthlybasis and can be found here.(SAP internal only)© 2012 SAP AG. All rights reserved. 5
  • SAP Mobile Apps Catalog Index:Line of Business Mobile Apps Finance Manufacturing  SAP Customer Financial Fact Sheet  SAP EHS Safety Issue  SAP GRC Access Approver  SAP ERP Quality Issue Extend your   SAP GRC Policy Survey SAP Payment Approvals   SAP CRM Service Manager SAP Inventory Manager  business  SAP RealSpend SAP Sanctioned-Party List  SAP Rounds Manager  SAP Visual Enterprise Viewer reach with   SAP Travel Expense Approval SAP Travel Expense Report  SAP Work Manager mobile apps  SAP Travel Receipt Capture Procurement  SAP Cart Approval for all your Human Resources  SAP Employee Lookup Sales lines of  SAP HR Approvals  SAP CRM Sales  SAP Interview Assistant  business.  SAP Learning Assistant  SAP Customer and Contacts SAP Customer Briefing  SAP Leave Request  SAP Customer Financial Fact Sheet  SAP Manager Insight  SAP ERP Order Status  SAP Timesheet  SAP Material Availability  SAP Travel Expense Approval  SAP Sales Order Notification  SAP Travel Expense Report  SAP Travel Receipt Capture Service  SAP CRM Service Manager IT  SAP Visual Enterprise Viewer  SAP End-User Experience Monitoring  SAP Work Manager  SAP IT Change Approval Supply Chain September 2012  SAP IT Incident Management  SAP Sanctioned-Party List  SAP System Monitoring  SAP Transport Notification and Status  SAP Replication Manager  SAP Transport Tendering  SAP TDMS Manager© 2012 SAP AG. All rights reserved. 6
  • SAP Mobile Apps Catalog Index:Industry Mobile AppsImprove productivity with mobile appsdesigned for your industry. Consumer Products  SAP Retail Execution HealthcareAre you capitalizing on mobile power? Our  SAP Clinical Task Trackermobile apps are designed to address the  SAP EMR Unwiredunique challenges and opportunities facing Insurance  SAP Policyholder Lookupyour industry. Public Sector  SAP Citizen Connect Retail  SAP In-Store Product Lookup  SAP Retail Store Ops Manager Wholesale Distribution  ERP Customer Order Entry© 2012 SAP AG. All rights reserved. 7
  • SAP Mobile Apps Catalog Index:Analytics Mobile Apps Get the insight you need with mobile business intelligence (BI) – business analytics delivered to your mobile device. SAP BusinessObjects Make your organization mobile by giving your Explorer staff the power of real-time analytics. SAP BusinessObjects Mobile SAP Strategy Management SAP Sanctioned-Party List© 2012 SAP AG. All rights reserved. 8
  • SAP Mobile Apps:VideosLine of Business Apps Industry Apps Consumer products Finance Procurement  SAP Retail Execution  SAP GRC Access Approver  SAP Cart Approval  SAP GRC Policy Survey Healthcare  SAP Payment Approvals  SAP EMR Unwired  SAP RealSpend  SAP Travel Expense Approval Insurance  SAP Travel Expense Report  SAP Policyholder Lookup  SAP Travel Receipt Capture Sales  SAP CRM Sales Public sector  SAP Customer Briefing  SAP Citizen Connect Human resources  SAP Customer and Contacts  SAP Employee Lookup  SAP Customer Financial Fact Retail  SAP HR Approvals Sheet  SAP In-Store Product Lookup  SAP Interview Assistant  SAP ERP Order Status  SAP Retail Store Ops Manager  SAP Learning Assistant  SAP Material Availability  SAP Leave Request  SAP Sales Order Notification Wholesale Distribution  SAP Manager Insight  SAP ERP Customer Order Entry  SAP Timesheet Service Analytics Apps Manufacturing  SAP Service Manager by Syclo  SAP BusinessObjects Explorer  SAP EHS Safety Issue  SAP BusinessObjects Mobile  SAP ERP Quality Issue  SAP Inventory Manager by Syclo Supply chain  SAP Strategy Management  SAP Sanctioned –Party List  SAP Rounds Manager by Syclo  SAP Transport Notification and  SAP Work Manager by Syclo Status  SAP Transport Tendering© 2012 SAP AG. All rights reserved. 9
  • Line of Business AppsFinance
  • SAP Customer Financial Fact Sheet Typical Business Challenges • Sales reps cannot access financial data and customer invoices in real time or directly exchange information with the back office. • Sales reps need to call the back office or accounting team or send e-mails or faxes to collect the required information. Mobile Business Impact The SAP Customer Financial Fact Sheet mobile app lets sales reps check the financial situation of their customers on an iPhone, iPad, or Android device. They can display all relevant data and drill down to single invoices. When running on iPad, the app offers unique collaboration features to improve communication with the accounting back office.Facts and Figures Role: Sales representative Features and Capabilities  Display list of all customers, those classified as critical according Target segment: Sales LoB, finance LoB to predefined rules, and favorites. Version: 3.0 (iOS) and 2.2 (Android)  Display financial details (payments, creditworthiness, and so on) Planned availability: May 2012 for a selected customer, and drill down to a single invoice. SAP ERP 6.0, support package 15 (or higher);  Add notes to customers in back-end ERP system (iPad only). Sybase Unwired Platform 2.1.2; SAP NetWeaver  Record and edit customer disputes (iPad only). Prerequisites: Gateway 2.0, support package 2; SAP Data Quality Management SDK  Take promises to pay for outstanding invoices (iPad only).  Access archived documents related to a customer and stored in Mobile device support: iOS, Android, Samsung Galaxy SII, HTC the back end (iPad only).  Store office documents per customer locally on an iPad. Video: http://www.youtube.com/watch?v=5dGDNw6-Q0s © 2012 SAP AG. All rights reserved. Updated: May242012 11
  • SAP GRC Access Approver Typical Business Challenges  Companies need an aligned approach to access approval across their SAP software environments, improving efficiency while reducing access risks. Mobile Business Impact The SAP GRC Access Approver mobile app lets managers review and approve time-sensitive and operational-critical access requests using their Apple iPhones, allowing authorized employees to gain access to systems and continue their work in a timely manner.Facts and Figures Role: Line manager Features and Capabilities Governance, risk, and compliance (GRC) and Target segment:  Display lists of user and firefighter access requests. cross lines of business (LoB)  Review user and firefighter access requests, with access details. Version: 2.1  Review risks associated with a request (if risk analysis has Planned availability: January 2012 already been performed). SAP Data Quality Management SDK; Sybase  Call or e-mail users to request additional information. Prerequisites: Unwired Platform 2.1; SAP NetWeaver Gateway  Add comments before approving or rejecting requests. technology  Forward requests to people in your contacts list in cases in which Mobile device support: iPhone 4.x further analysis and simulation is needed. Video: http://youtu.be/o0fA_ERAjN0© 2012 SAP AG. All rights reserved. Updated: 3Apr2012 12
  • SAP GRC Policy Survey Typical Business Challenges  Employees need to review and acknowledge policy changes on the go.  Employees need a better understanding of policies. Mobile Business Impact The SAP GRC Policy Survey mobile app lets sales managers keep track of the latest policy changes within their organization sand complete policy-related surveys using a Blackberry Playbook tablet.Facts and Figures Role: Employee Features and Capabilities Target segment: GRC LoB  Display relevant policies, with new or updated policies clearly flagged. Version: 1.0  Display policy details, and acknowledge policy receipt. Planned availability: October 2011  Display surveys, with new surveys clearly indicated. SAP Data Quality Management SDK; Prerequisites:  Complete surveys, answering questions using a convenient touch SAP NetWeaver Gateway interface. Mobile device support: Blackberry PlayBook, iPad  Submit completed surveys. http://youtu.be/KKra3Dp3fng Video: © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 13
  • SAP RealSpend Typical Business Challenges  Inability of managers to easily access all (structured and unstructured) spend information – anytime, anywhere  Need to rely on others to ensure that information is up-to-date, in order to avoid being surprised by expenses or budget shortfalls  Lack of contextual information at hand to make financial decisions Mobile Business Impact Companies are increasingly adopting mobile devices to provide employees quick access to information needed to run the business. The SAP RealSpend mobile app helps these companies empower managers to manage their budget more effectively, spend strategically, and identify expense issues quickly, by providing am user-friendly self-service mobile application that delivers meaningful, actionable insights into spend data.Facts and Figures• Role: Line manager with budget responsibility Features and Capabilities• Target Segment: Finance line of business  Get real-time budget and spend information anywhere, any time• Version: Version 1 with an app that‟s powerful and simple to use.• Planned Availability: July 10 2012  Analyze and benchmark detailed spending data by department, SAP ERP 6.0, Sybase Unwired Platform project, or expense type over any time period.• Prerequisites: 2.1.2, SAP NetWeaver Gateway 2.0  Receive alerts to identify spending issues and communicate quickly with team members to resolve them.• Mobile Device Support: iPad © 2012 SAP AG. All rights reserved. Updated: 2May2012 14
  • SAP Sanctioned-Party List Typical Business Challenges • Provide on-the-go access to details of high-priority compliance exceptions (for example, $10 million in blocked orders) to allow compliance managers to remediate these issues and prevent business impact.  Extend global trade services (GTS) compliance screening to high-risk compliance areas underserved by GTS due to impracticality of desktop access. Mobile Business Impact Allows compliance managers to remediate high-priority, time- sensitive compliance issues anytime, anywhere. It also extends sanctioned-party list (SPL) screening beyond the desktop to security guards and visitor sign-in kiosks.Facts and Figures Trade compliance manager, security• Role: Features and Capabilities guard, receptionist All industries. Particular interest in high  Review and resolution of blocked business partners• Target Segment: tech and aerospace and defense  Review and resolution of blocked documents• Version: 1.0.0  Ad hoc SPL screening for receptionists, security guards, and• Planned Availability: July 2012 remote account executives Sybase Unwired Platform 2.1; SAP  Mobile optimized SPL master fact sheet• Prerequisites: NetWeaver Gateway 2.0; SAP Global Trade Services 10.0 SP10 (or higher)• Mobile Device Support: Apple iOS © 2012 SAP AG. All rights reserved. Updated: 29May2012 15
  • SAP Payment Approvals Typical Business Challenges  Financial executives can only approve payments at their desks in the office, delaying the process.  Financial executives do not receive notifications of new payments to be approved, delaying the process. Mobile Business Impact The SAP Payment Approvals mobile app lets cash managers and financial executives see payment batches in their work lists that need approval. They can use an iPhone to check and approve or reject these payments at any time (for example, while traveling). They can select one and drill down to the various payments andFacts and Figures invoices. Cash manager, financial executive, group Role: Further information is contained in the list of additional approvers treasurer and the batch history. Target segment: Financials LoB Version: 2.1 Features and Capabilities Planned availability: December 2011  View a list of all payment batches for your approval and all Sybase Unwired Platform 2.1; SAP NetWeaver payment batches recently processed by yourself. Gateway 2.0; SAP ERP application, enhancement  Display payment batch details, such as payer, payment amount, Prerequisites: package 4; SAP Bank Communication bank account, batch status, and payment list. Management application  View a list of previous and alternative approvers, including a way iPhone 3GS; iPhone 4; iPod touch – third and to contact them. Mobile device support: fourth generation (minimum iOS: 4.3.3)  Approve or reject the payment batch. Video: http://youtu.be/Cn4HNXEYHgo© 2012 SAP AG. All rights reserved. Updated: 3Apr2012 16
  • SAP Travel Expense Approval Typical Business Challenges  Managers need to process travel expenses in a timely manner.  Your company requires accurate billing and reimbursement of expenses. Mobile Business Impact The SAP Travel Expense Approval mobile app enables managers to approve travel expense reports from a mobile device. It lets them react in a timely manner when expense approval workflows are created and reduces approval waiting time. The app eases simple approval or rejection tasks for managers and speeds decision making and responsiveness by reducing travelFacts and Figures expense approval workflow process time. Role: Manager Features and Capabilities Target segment: Finance LoB; cross industries Version: 2.2  Receive notification for travel expense approval work items on a mobile device. Planned availability: April 2012  View list of all travel expense workflow approvals for the Sybase Unwired Platform 2.1; SAP manager. Prerequisites: NetWeaver Gateway 2.0; SAP ERP 6.0  Review expense report details and adherence to company policy. iPhone, iOS 4, iOS 5; RIM BlackBerry  Enter comments, and approve or reject travel expenses. Mobile device support: Device, OS 5.0, 6.0, 7.0 Video: http://youtu.be/TG-8F-0u3c8 © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 17
  • SAP Travel Expense Report Typical Business Challenges  Expense reports are delayed and inaccurate.  Your company is unable to monitor expenses in real time. Mobile Business Impact The SAP Travel Expense Report mobile app enables business travelers to create expense reports from a mobile device. It lets travelers create expense reports directly from charges on their corporate credit card. The app eases the expense reporting process for travelers andFacts and Figures facilitates the monitoring of travel expenses. Role: Business traveler Target segment: Finance LoB; cross industries Features and Capabilities Version: 1.0  View credit card charges. Planned availability: April 2012  Create a travel expense report. Sybase Unwired Platform 2.1; SAP NetWeaver  Add manual and credit card charges to an expense report. Prerequisites: Gateway; SAP ERP 6.0  Add multiple photo attachments to an expense report. iPhone, iOS 4, iOS 5; BlackBerry, OS 6.0, 7.0,  Send a travel expense report for approval. Mobile device support: Android 2.3.3 or higher• Video http://www.youtube.com/watch?v=035IcCOrCds © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 18
  • SAP Travel Receipt Capture Typical Business Challenges  Employee productivity is bogged down by admin tasks.  Employees must sort through receipts and scan them into the system after completing a trip. Mobile Business Impact The SAP Travel Receipt Capture mobile app enables business travelers to record their travel expenses from a mobile device. It lets travelers organize receipts and track expenses during their business trips. The app helps travelers reduce their administrative overhead of sorting through receipts and scanning them into the system afterFacts and Figures returning from a business trip. Role: Business traveler Target segment: Finance LoB; cross industries Version: 2.2 Features and Capabilities Planned availability: March 2012  Create travel expense entry. Sybase Unwired Platform 2.1; SAP  Add up to four photo attachments to an expense report. Prerequisites: NetWeaver Gateway 2.0; SAP ERP 6.0  Record voice note of an expense (optional functionality). iPhone, iOS 4, iOS 5; RIM BlackBerry  Send expense entry and attachment(s) to server. Mobile device support: Device, OS 5.0, 6.0, 7.0, Android 2.3.3 or higher Video: http://youtu.be/l_7oVqw4zVQ © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 19
  • Line of Business AppsHuman Resources
  • SAP Employee Lookup Typical Business Challenges  Users cannot effectively search and find employees via a mobile device within an enterprise organization.  Users cannot visually identify members of an organization via a mobile device. Mobile Business Impact The SAP Employee Lookup mobile app provides access to employee details and organizational chart information for every single employee within an organization that has a smartphone. It eases communication with contacts and enables employee to use their existing contacts as a communication hub to reach other employees.Facts and Figures Role: All employees Human capital management (HCM) LoB; Features and Capabilities Target segment: cross industries  Search and view employee profiles. Version: 2.2  Display organizational structure. Planned availability: March 2012  Enable outbound and inbound integration from native e-mail, Sybase Unwired Platform 2.1; SAP voice calls, and so on. Prerequisites: NetWeaver Gateway 2.0; SAP ERP 6.0  Add and organize favorites. Mobile device support: iPhone, iOS 4.0 or higher Video: http://youtu.be/Lh1449pq5FA © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 21
  • SAP HR Approvals Typical Business Challenges  Managers can only approve HCM-related requests while at their desks in the office, delaying the process.  Managers do not receive notifications of new approval items, delaying the process.  Paper-based requests require a signature. .Mobile Business Impact The SAP HR Approvals mobile app enables managers to approve employees‟ HCM-related requests from a mobile device. It lets managers react in a timely manner when requests are created and reduces approval waiting time.Facts and Figures The app eases simple approval and rejection tasks for managers and speeds decision making and responsiveness by reducing HCM workflow process time. Role: Manager Target segment: HCM LoB, cross industries Features and Capabilities Version: 2.2  Receive notification of HCM-related requests. Planned availability: March 2012  View HCM requests and details awaiting approval. Sybase Unwired Platform 2.1; SAP  View team calendar showing other absences during requested Prerequisites: NetWeaver Gateway 2.0; SAP ERP 6.0 leave period.  Approve or reject HCM requests. iPhone, iOS 4 or higher, RIM BlackBerry Mobile device support: Device, OS 5.0, 6.0, Android 2.3.3 or higher Video: http://youtu.be/4GBrGTekQk0 © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 22
  • SAP Interview Assistant Typical Business Challenges  Managers who spend time on the road have limited access to their computers and can‟t easily access candidate data.  Recording interview notes manually is cumbersome and can result in delays, lengthening the recruiting cycle. Mobile Business Impact SAP Interview Assistant mobile app lets busy managers simply pick up their tablet PCs and quickly reference interview preparation notes and candidate information. As the interview progresses, they can complete all the necessary information required by HR. The app helps managers review candidate information, prepare notes, and record interview results. They can provide immediate, Facts and Figures detailed candidate feedback to HR, speeding up the recruitment process. Line manager, hiring manager, branch Role: manager Target segment: HCM LoB Features and Capabilities Version: 1.1  Have an overview of open requisitions. Planned availability: December 2011  Display candidates, applications, and resumes. Sybase Unwired Platform 2.1; SAP  Review candidates, and schedule interviews. Prerequisites: NetWeaver Gateway 2.0; SAP ERP 6.0  View candidates documents, add bookmarks, and take notes. Mobile device support: iPhone; iPad  Evaluate candidates before, during, and after interviews.  Record decisions instantly using flexible questionnaires. Video: http://youtu.be/bf8xadz9YWE © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 23
  • SAP Learning Assistant Typical Business Challenges  Learners who are on the move need to consume learning content when not connected or when travelling for their job activity or compliance reasons. Mobile Business Impact The SAP Learning Assistant mobile app enables on-the-go workers to find and consume learning content whenever they need to. With learning made easy, mobile workers can access required course content to quickly address compliance and job requirements. They can take advantage of previously nonproductive time, on the train or waiting for flights, to search and view information about available courses, play podcasts and videos, view content, and even locate classrooms on a map, all on their iPads or iPhones. Features and CapabilitiesFacts and Figures  Browse and search for learning courses. Role: Learners  Display mini-view and detail view of courses. Target segment: HCM LoB  View mandatory, booked, recommended, related, and Version: 1.0 predecessor or follow-up courses. Planned availability: April 2012  Play podcasts, videos, flip-supported ePub files and PDFs, and html-format media types in the native device–supported players. SAP ERP 6.0 or higher; Sybase Unwired  View notifications for course confirmations, cancellations, missing Prerequisites: Platform 2.1.2; SAP NetWeaver Gateway and expired qualifications, and mandatory trainings. Mobile device support: iPad  Book, cancel, locate on map, and confirm completion for learning courses. http://www.youtube.com/watch?v=uE4LJj  Download learning content and play it offline. Video 62YT4 © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 24
  • SAP Leave Request Typical Business Challenges  Users can only perform leave requests while at their desks in the office, delaying the process.  Paper-based leave requests need to be handed in and entered on paper. Mobile Business Impact With the SAP Leave Request mobile app, employees can create and review leave requests as well as review, edit, and delete existing requests. It eases the creation of leave requests, like reporting sick leave or extending a holiday.Facts and Figures Role: All employees Target segment: HCM LoB; cross industries Version (planned 2.2.0 – March 2012 Features and Capabilities availability): 2.3.0 – May 2012  View overview, details, and status of leave requests. Sybase Unwired Platform 2.1.0/2.1.2; SAP  Create, modify, and delete leave request. NetWeaver Gateway 2.0, support package Prerequisites:  View vacation days available. 2/support package 3; SAP ERP 6.0, support package 15  View team calendar with teammates‟ availability. iPhone, iOS 5.0.x (iPhone, 3GS, 4, 4S; iPad, Mobile device support: iPad2); RIM BlackBerry Device, OS 5.0, 6.0, 7.0, Android 2.3.3 or higher Video http://youtu.be/onEsO7FvCEQ © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 25
  • SAP Manager Insight Typical Business Challenges  Managers and HR business partners and specialists cannot easily access and share data during face-to-face meetings.  Decision making is hampered by lack of up-to-date, pertinent information. Mobile Business Impact With the SAP Manager Insight app for iPad, you can access reports and employee profiles anywhere at any time. The app allows HR business partners, HR specialists, and managers to prepare for and participate in meetings, enabling collaborative and informed decision making. The app enables the user to track key indicators (for example, headcount, diversity, employee talent by location), influencing talent-Facts and Figures related decisions. Customers can more easily access their own BI reports and use personalized variants. Role: HR business partners, HR specialists, managers Features and Capabilities Target segment: HR LoB  Access key performance indicators and relevant reports in the Version: 1.1 moment. Planned availability: December 2011  Search for and add employees to display their employee profiles. Sybase Unwired Platform 2.1; SAP NetWeaver  View employee profile – compensation, job history, Prerequisites: organizational details, location, competencies – by drilling down Gateway 2.0; SAP ERP 604; BI queries into the organization. Mobile device support: iPhone; iPad or iPad 2; iOS 4.x or greater  View report data based on the selected organizational level. Video: http://youtu.be/ztsyysKYliU  View BI reports with the ability to create and save variants. © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 26
  • SAP Timesheet Typical Business Challenges  Users have to enter time data using a desktop that may not be accessible, causing delays and inaccuracies. Mobile Business Impact The SAP Timesheet mobile app enables employees to manage their timesheet data from their smartphones, which speeds up mobile timesheet entry, speeding up time capturing and related business processes.Facts and Figures Role: All employees Target segment: HCM LoB, cross industries Features and Capabilities Version (planned 2.2.0 – March 2012 availability): 2.3.0 – May 2012  Create new timesheet entries, and submit for approval. Sybase Unwired Platform 2.1.0/2.1.2; SAP  View approval status. Prerequisites: NetWeaver Gateway 2.0, support package 2/support  Check for overtime and incomplete days. package 3; SAP ERP 6.0, support package 15  Review, modify, and delete existing timesheet entries. Mobile device iPhone, iOS 5.0.x (iPhone 3GS, 4, 4S; iPad, iPad2);  Add and organize favorites, allowing reuse of templates for support: RIM BlackBerry Device, OS 5.0, 6.0, 7.0 multiple days. Video: http://youtu.be/NjhouLtOOco © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 27
  • SAP Travel Expense Approval Typical Business Challenges  Managers need to process travel expenses in a timely manner.  Your company requires accurate billing and reimbursement of expenses. Mobile Business Impact The SAP Travel Expense Approval mobile app enables managers to approve travel expense reports from a mobile device. It lets them react in a timely manner when expense approval workflows are created and reduces approval waiting time. The app eases simple approval or rejection tasks for managers and speeds decision making and responsiveness by reducing travelFacts and Figures expense approval workflow process time. Role: Manager Features and Capabilities Target segment: Finance LoB; cross industries Version: 2.2  Receive notification for travel expense approval work items on a mobile device. Planned availability: April 2012  View list of all travel expense workflow approvals for the Sybase Unwired Platform 2.1; SAP manager. Prerequisites: NetWeaver Gateway 2.0; SAP ERP 6.0  Review expense report details and adherence to company policy. iPhone, iOS 4, iOS 5; RIM BlackBerry  Enter comments, and approve or reject travel expenses. Mobile device support: Device, OS 5.0, 6.0, 7.0 Video: http://youtu.be/TG-8F-0u3c8 © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 28
  • SAP Travel Expense Report Typical Business Challenges  Expense reports are delayed and inaccurate.  Your company is unable to monitor expenses in real time. Mobile Business Impact The SAP Travel Expense Report mobile app enables business travelers to create expense reports from a mobile device. It lets travelers create expense reports directly from charges on their corporate credit card. The app eases the expense reporting process for travelers andFacts and Figures facilitates the monitoring of travel expenses. Role: Business traveler Target segment: Finance LoB; cross industries Features and Capabilities Version: 1.0  View credit card charges. Planned availability: April 2012  Create a travel expense report. Sybase Unwired Platform 2.1; SAP NetWeaver  Add manual and credit card charges to an expense report. Prerequisites: Gateway; SAP ERP 6.0  Add multiple photo attachments to an expense report. iPhone, iOS 4, iOS 5; BlackBerry, OS 6.0, 7.0,  Send a travel expense report for approval. Mobile device support: Android 2.3.3 or higher• Video http://www.youtube.com/watch?v=035IcCOrCds © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 29
  • SAP Travel Receipt Capture Typical Business Challenges  Employee productivity is bogged down by admin tasks.  Employees must sort through receipts and scan them into the system after completing a trip. Mobile Business Impact The SAP Travel Receipt Capture mobile app enables business travelers to record their travel expenses from a mobile device. It lets travelers organize receipts and track expenses during their business trips. The app helps travelers reduce their administrative overhead of sorting through receipts and scanning them into the system afterFacts and Figures returning from a business trip. Role: Business traveler Target segment: Finance LoB; cross industries Version: 2.2 Features and Capabilities Planned availability: March 2012  Create travel expense entry. Sybase Unwired Platform 2.1; SAP  Add up to four photo attachments to an expense report. Prerequisites: NetWeaver Gateway 2.0; SAP ERP 6.0  Record voice note of an expense (optional functionality). iPhone, iOS 4, iOS 5; RIM BlackBerry  Send expense entry and attachment(s) to server. Mobile device support: Device, OS 5.0, 6.0, 7.0, Android 2.3.3 or higher Video: http://youtu.be/l_7oVqw4zVQ © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 30
  • Line of Business AppsIT
  • SAP End-User Experience Monitoring Typical Business Challenges  Administrators need to be able to analyze their global system response times anytime and anywhere.  Critical information is often not available when needed . Mobile Business Impact With the SAP End-User Experience Monitoring mobile app, administrators can monitor availability and performance of important workflows in the IT landscape from an end-user perspective, anywhere and anytime. This app connects to the SAP Solution Manager application management solution and allows administrators to check alerts and monitor metrics.Facts and Figures• Role: Administrator• Target Segment: IT organization Capabilities• Version: 1.0 • Display results of the latest executions for an end-user experience monitoring script.• Planned Availability: 10/2012 • Display step-level details and error messages for a script execution.• Prerequisites: SAP Solution Manager 7.1 SP6 • Display alerts for a script.• Mobile Device Support: iOS 5.0, Android > 2.2 • Display the status of end-user experience monitoring robots.• Video SAP System Monitoring • Browse recent executions of a particular script on a robot. © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 32
  • SAP IT Change Approval Typical Business Challenges  Change managers need to judge and decide on requests for change.  Critical information is often not available when needed, delaying the approval workflow . Mobile Business Impact With the SAP IT Change Approval mobile app, change managers can approve and follow up on their requests for change anywhere and anytime. This app connects to the SAP Solution Manager application management solution and allows end users to approve and reject requests for change right from their iPhone or iPad.Facts and Figures• Role: Change manager• Target Segment: IT organization Capabilities• Version: 1.0 • Approve and reject requests for change and enter comments.• Planned Availability: 10/2012 • Display all requests for change to which you are assigned as a change manager.• Prerequisites: SAP Solution Manager 7.1 SP6 • Display the processing status of your requests and sort them by status, priority, and date.• Mobile Device Support: iOS 5.0 • Display detailed request information, such as, scope, assigned approvers, text log, and attachments. © 2012 SAP AG. All rights reserved. Updated: 27 Aug 2012 33
  • SAP IT Incident Management Typical Business Challenges  Employees need to be able to create IT-related incident messages easily without having to log on to SAP Solution Manager application management solution.  Creating incident messages for IT assets such as printers is best done at the time and place of the problem identification. Mobile Business Impact  With the SAP IT Incident Management mobile app for iPhone and iPad, all employees can initiate and follow up on their incident messages, anywhere and anytime.  This app connects to the SAP Solution Manager IT Service Management solution and allows end users to create and editFacts and Figures incident messages right from their iPhone or iPad.• Role: All employees• Target Segment: All lines of business Capabilities• Version: 1.0  Create incident messages.• Planned Availability: 10/2012  Attach photos to your messages.  View the processing status of your incident• Prerequisites: SAP Solution Manager 7.1 SP6 messages.• Mobile Device  Reply to and confirm your incident messages. iOS 5.0 Support: © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 34
  • SAP System Monitoring Typical Business Challenges  Administrators need to be able to analyze technical alerts anytime and anywhere.  Critical information is often not available when needed. Mobile Business Impact With the SAP System Monitoring mobile app, administrators can monitor availability, performance, and exceptions of important systems in the landscape anywhere and anytime. This app connects to the SAP Solution Manager application management solution and allows administrators to check alertsFacts and Figures and monitor metrics right from their iOS or Android device.• Role: Administrator• Target Segment: IT organization Capabilities• Version: 1.0 • Display status overview for technical systems, instances, databases, and hosts.• Planned Availability: 10/2012 • Drill down to single metrics and events.• Prerequisites: SAP Solution Manager 7.1 SP6 • Display overview of alerts for technical systems, instances, databases, and hosts.• Mobile Device Support: iOS 5.0, Android < 2.2 • Get alert details for deep-dive analysis of certain• Video SAP System Monitoring symptoms. © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 35
  • SAP Replication Manager Typical Business Challenges  Replication is a continuous process and it is often a requirement to monitor the process and system parameters on a regular basis and provide resolutions in case of issues. Mobile Business Impact The SAP Replication Manager mobile app is an online solution for all SAP LT Replication Server (for SAP HANA) customers who need regular interaction and real-time information about the data replication process .Facts and Figures• Role: SLT Replicator users, basis admin Features and Capabilities• Target Segment: All SAP HANA customers  Monitor the data replication process and system parameters which influence the data replication to the SAP HANA system.• Version: 1.0.0  Trigger execution of important data replication functions.• Availability Date: June 2012  Run the application anytime and anywhere from your iPhone or iPad, even outside the company‟s firewall, using the Internet. Sybase Unwired Platform 2.1, SAP  View the analytical perspective of real-time data replication in NetWeaver Gateway terms of latency.• Prerequisites: 2.0, DMIS2010• Mobile Device Support: iPhone , iPad © 2012 SAP AG. All rights reserved. Updated: 22June2012 36
  • SAP TDMS Manager Typical Business Challenges  Frequent logins to the test data migration server (TDMS) to monitor activities, especially over the weekends  Many activities and jobs with a long processing time in TDMS and in need of supervision to watch for errors or issues  Analytical view required for a graphical reporting. Mobile Business Impact Leveraging the power of SAP mobile platform, SAP TDMS Manager facilitates regular interaction with SAP Test Data Migration Server software.Facts and Figures• Role: TDMS users, basis admin Features and Capabilities• Target Segment: All TDMS customers  Connect to the TDMS server anytime and anywhere from your iPhone or iPad, even outside the company‟s firewall, using the• Version: 1.0.0 Internet.• Availability Date: May 2012  Monitor and execute certain activities of TDMS packages from a mobile device. Sybase Unwired Platform 2.1, SAP  Monitor the TDMS packages‟ execution and system parameters. NetWeaver Gateway  Receive regular alerts and updates.• Prerequisites: 2.0, DMIS_MOB, DMIS2011  View analytical information for data throughput or system.• Mobile Device Support: iPhone, iPad © 2012 SAP AG. All rights reserved. Updated: 22 June 2012 37
  • Line of Business AppsManufacturing
  • SAP EHS Safety Issue Typical Business Challenges  Safety issues are not reported in a timely manner, or information is not accurate, which delays resolution.  Companies want to create a culture of safety for the entire organization and thus have more effective safety management. Mobile Business Impact The SAP EHS Safety Issue mobile app lets any worker log a safety issue or deviation from the corporate safety policy with a mobile device by taking photos or videos of it. They can attach up to four photos or videos and describe the observation by audio recording. User, location, and date and time information is added automatically. After recording, the issue is sent to the SAP Environment, Health,Facts and Figures and Safety Management application and an incident or safety manager is automatically informed. It is then processed by the Role: All authorized users within a company professionals. Workers can check items submitted and sort by date, Target segment: Cross-industry, safety department issue, or status. The app is designed primarily for occasional users. Version: 1.0 Planned availability: May 2012 Features and Capabilities SAP ERP 6.0, enhancement package 5, SAP EHS Management 1.0 or 2.0; Sybase Unwired Platform  Submit safety issues with a mobile device, directly upon Prerequisites: detection, following a simple and clear method. 2.1.2: SAP NetWeaver Gateway 2.0; SAP NetWeaver 7.02  Attach up to four pictures or videos of an observation. Mobile device support: iPhone, iOS 5.0 or higher  Attach an audio recording of observation details.  Track the status of observations. Video: http://www.youtube.com/watch?v=lP8rHa61S50 © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 39
  • SAP ERP Quality Issue Typical Business Challenges  Employees need to log an issue with a mobile device. Mobile Business Impact The SAP ERP Quality Issue mobile app lets workers log a quality issue of any type (for example, with a delivery) on a mobile device. They can assign codes and enter a description and a priority. They can attach up to five photos and enter reference information (for example, shipment or order number). As soon as they submit an issue, it is sent to SAP ERP, which creates a quality notification. The issue is then processed by other partners within SAP ERP. In addition, workers can check all issues recently created and sort by date, issue code, or status. The app is designed primarily for occasional users.Facts and Figures Role: All authorized users within a company Features and Capabilities Target segment: Supply chain and manufacturing LoB  Create quality issues with a mobile device, directly upon Version: 1.1 detection of an issue, following a simple and clear method. Planned availability: December 2011  Attach up to five pictures of an issue. SAP Data Quality Management SDK; Sybase  Track the status of issues. Prerequisites: Unwired Platform 2.1; SAP NetWeaver Gateway Mobile device support: Web app Video: http://youtu.be/B-5EbEq43E0© 2012 SAP AG. All rights reserved. Updated: 3Apr2012 40
  • SAP Inventory Manager Typical Business Challenges  Provide technicians and warehouse management staff with the ability to execute stockroom operations.  Automate manual, paper-based work order processes and give supervisors real-time visibility into inventory operations.  Integrate inventory operations with other enterprise processes.  Reduce cost of compliance when generating inventory transactions. Mobile Business ImpactFacts and Figures  Boost productivity.  Reduce cost. Maintenance/field service technicians/  Improve regulatory compliance.• Role: operator  Optimize your supply chain. Enterprise asset management/field• Target segment: service/supply chain management/ procurement/cross-industry Features and Capabilities• Version: SAP Inventory Manager 3.1  Perform physical and cycle counts quickly.  Check availability of materials while on the job.• Availability: Q2 / 2012  Accept and distribute incoming materials by PO.  Pre-pick materials based on work orders.• Prerequisites: SAP ECC 6.0 SP6; Syclo Agentry 6.0.14  Track materials by number, work order, bin, location, and so on.  Issue, return, or transfer goods electronically. Windows Mobile (5.0, 6.0, 6.5, 6.5.x)• Mobile device support:  Speed receipt and back-order reporting to and from Windows 7, Windows XP Professional; shipping/receiving. © 2012 SAP AG. All rights reserved. Updated: 29May2012 41
  • SAP Rounds Manager Typical Business Challenges  Need to provide method to easily collect meter and measurements readings on the road or in the plant  Need flexible solution that can support complex inspection processes or specialized inspection processes Mobile Business ImpactFacts and Figures  Boost productivity.  Reduce cost. Maintenance/field service technicians/  Improve regulatory compliance.• Role: operator  Increase asset reliability.• Target segment: Enterprise asset management/cross-industry• Version: Rounds 2.2 Features and Capabilities• Availability: Q2 / 2012  Put measurement points/readings directly into SAP EAM/SAP ERP.• Prerequisites: SAP ERP 6.0 SP6; Syclo Agentry 6.0.14  Compare with historic standards and safe ranges.  Generate notifications on the spot.• Mobile device Windows Mobile (5.0, 6.0, 6.5, 6.5.x)  Trend readings, points, and sequences to avoid emergencies and support: Windows 7, Windows XP Professional; outages. http://www.youtube.com/watch?v=lK_-  Download rounds by equipment type or name.• Video RhdPS6M  Automatically calculate readings, limits, alerts, and collection frequencies. © 2012 SAP AG. All rights reserved. Updated: 29May2012 42
  • SAP CRM Service Manager Typical Business Challenges  Service commoditization  Increasing customer expectations  Rising cost of fuel and vehicle maintenance  Increasing cost of carrying inventory  Pressure to bolster service related revenue streams  Long cash cycles Mobile Business Impact  Boost productivity.Facts and Figures  Reduce service and travel cost.  Gain a 360° view of operations and improve customer• Role: Field service technicians satisfaction.  Protect and increase service revenue and margins.• Target segment: CRM service installed base/cross-industry• Version: Service Manager 3.0.0 Features and Capabilities• Availability: Q2 / 2012  Manage service orders and create confirmations.  View, look up, update, and transmit data.• Prerequisites: SAP CRM 7.0 SP4; Syclo Agentry 6.0.14  Record status, materials, problems, actions, expenses, customer signatures, and more. iPhone 3GS, 4, iPod Touch, iPad with iOS 4.3  View all relevant customer data. and later, Windows Mobile (5.0, 6.0, 6.5, 6.5.x)  View equipment/install base listings.• Mobile device support: Windows 7, Windows XP Professional,  View entitlements. Android Phone (2.3 and above), Android tablet  View contract/service history. (3.0 and above)  Manage vehicle stock .  Transfer inventory, stock transfer, order/fetch/receipts, external stock search. © 2012 SAP AG. All rights reserved. Updated: 29May2012 43
  • SAP Visual Enterprise Viewer Typical Business Challenges  Creation and maintenance of paper-based or electronic 2D technical documentation require excessive text, multiple illustrations and/or photos to install, assemble, maintain, or upgrade products and equipment.  Ineffective deployment and portability of legacy 2D technical documentation  Excessive costs of language translation and distribution of traditional technical documentation Mobile Business Impact The SAP Visual Enterprise Viewer mobile app enables users to view, zoom, pan, and rotate interactive 3D data, play step-by-step animations, and visualize content created with SAP Visual Enterprise products.Facts and Figures  Increased uptime of mission-critical products and assets  improved productivity and utilization of assembly and• Role: Maintenance or shop floor technicians maintenance technicians  Improved quality and reduced time to market with clarity in LoB enterprise asset management/ processes and consistent execution• Target Segment: product lifecyle management/manufacturing Features and Capabilities• Version: 1.0.0 • View interactive, animated step-by-step 3D visual work instructions created in SAP Visual Enterprise Author.• Planned Availability: Q3, 2012  Visualize and interact with large complex 3D CAD assemblies SAP Visual Enterprise Generator and/or converted with SAP Visual Enterprise Generator.• Prerequisites:  Select parts or assemblies to view CAD and SAP business SAP Visual Enterprise Author information.• Mobile Device Support: Apple iPad 2 and 3, iOS 5.1+  Search, hide, show, and isolate parts and assemblies. © 2012 SAP AG. All rights reserved. Updated: 17Sept2012 44
  • SAP Work Manager Typical Business Challenges  Provide technicians, wherever they are working, with immediate access to work orders and equipment information.  Automate manual, paper-based work order processes and give supervisors greater visibility into maintenance activities.  Integrate maintenance operations with other enterprise processes.  Proactively manage data, devices, applications, and communications for maintenance workers. Mobile Business Impact  Boost productivity.Facts and Figures  Reduce cost.  Gain a 360° view of operations.• Role: Maintenance/field service technicians  Increase asset longevity.• Target segment: Enterprise asset management/cross-industry Work Manager 5.2/optional: Work Manager for• Version: Energy Delivery add-on 1.2 Features and Capabilities• Availability: Q2 / 2012  Work order management SAP ERP 6.0 SP6, IS-UT 604 SP7 (for Work  Access to asset location, repair history, work order details,• Prerequisites: Manager Energy Delivery); Syclo Agentry 6.0.14 materials needed iPhone 3GS, 4, iPod Touch, iPad with iOS 4.3 and  CATS ‒ time and attendance later, Windows Mobile (5.0, 6.0, 6.5, 6.5.x)  Measurement documents• Mobile device support: Windows 7, Windows XP Professional, Android  Guided workflow Phone (2.3 and above), Android tablet (3.0 and  Prompt TECO (close) and data completion above)  Creation of notifications on the spot  Support for SAP EAM (PM) and SAP ERP (CS)• Video http://www.youtube.com/watch?v=BtsN4_CCpjA © 2012 SAP AG. All rights reserved. Updated: 29May2012 45
  • Line of Business AppsProcurement
  • SAP Cart Approval Typical Business Challenges  Companies need to reduce managers‟ workloads by allowing them to process operative tasks while away from their desks – during “non-productive” time.  Companies need to improve employee productivity and efficiency by removing obstacles due to lack of required products and equipment. Mobile Business Impact The SAP Cart Approval mobile app enables managers to approve employees„ shopping carts from a mobile device. It lets them react in a timely manner when shopping carts are created and reduces approval waiting time. It eases simple approval and rejection tasks for managers and speeds decision making and responsiveness by reducingFacts and Figures procurement process time. Role: Operational manager Target segment: Procurement LoB; cross industries Features and Capabilities Version (planned 2.2 – March 2012  Approve or reject shopping carts. availability): 2.3 – July 2012  View list of shopping carts to be processed. Sybase Unwired Platform 2.1; SAP NetWeaver  View shopping cart and product details. Prerequisites: Gateway 2.0; SAP Supplier Relationship Management application 7.0  View requestor or approver details. iPhone, iOS 4, iOS 5; RIM BlackBerry Device, OS  Approve or reject individual line items (new). Mobile device support: 5.0, 6.0, 7.0  View cost accounting assignments (new). Video: http://www.youtube.com/watch?v=JI6oidLtqTU © 2012 SAP AG. All rights reserved. Updated: 18Apr2012 47
  • Line of Business AppsSales
  • SAP CRM Sales Typical Business Challenges  Sales reps‟ call planning and execution process is time consuming.  The sales cycle is too slow.  Employees need simple access to mapping and Internet information. Mobile Business Impact The SAP CRM Sales mobile app enables sales reps to execute lead-to-order sales processes from a mobile device. It provides account, contact, lead, opportunity management, call planning, and execution and lets them create quotes and orders directly from the device. The app helps reps become more productive, both online and offline, and accelerates the sales cycle.Facts and Figures The mobile device provides mapping and Internet support. The app Role: Sales representative will be available in multiple languages to support geographically Target segment: Sales LoB; cross industries dispersed sales teams. Version: 2.0.1 Features and Capabilities Planned availability: March 2012  Access account, contact, lead, opportunity, activity, quotes and SAP Data Quality Management SDK; Sybase orders, and CRM calendar. Unwired Platform 2.1; SAP NetWeaver Gateway Prerequisites:  Use sales tools such as account factsheet, surveys, marketing 2.0; SAP Customer Relationship Management (SAP CRM) application, 7.0 attributes, and sales asset downloads. iPhone, iOS 4.3 or higher, iOS 5; BlackBerry OS  Have multi-language support. Mobile device support: 6.0 and 7.0; Windows (touch and non-touch) –  Find leads, customers “near me.” XP, Vista, 7; Android 3.0 tablets  Find driving directions to customer addresses. Video: http://youtu.be/dx5Ro7fxPrg © 2012 SAP AG. All rights reserved. Updated: 3Apr012 49
  • SAP Customer and Contacts Typical Business Challenges  User cannot access customer details in the field.  Project members cannot see address location on map.  Salespeople need to check customers‟ order history. Mobile Business Impact The SAP Customer and Contacts mobile app enables all users to access customer and contact details directly from mobile device. By having all necessary customer information and the sales order history, every employee will be better prepared for meetings. For faster graphical orientation, the customer and contact location is also displayed on a map.Facts and Figures Role: All employees, project members Features and Capabilities Target segment: Sales LoB, cross industries  Search customers and related contacts. Version: 2.2  Display customer or contact details. Planned availability: March 2012  Add customer and contact data to local address book. Sybase Unwired Platform 2.1; SAP Prerequisites:  View recent sales orders. NetWeaver Gateway 2.0; SAP ERP 6.0  Show customer or contact address on map. Mobile device support: iPhone, iOS 4.0.0 or higher Video: http://youtu.be/er14h9YQf9I © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 50
  • SAP Customer Briefing Typical Business Challenges  Because sales executives meet customers as required, often on an irregular basis, they need to be ready for meetings on short notice and be confident that they have all the knowledge needed to increase sales or deepen the customer relationship.  Sales executives want to be independent of locations, other people, and time. Mobile Business Impact With the SAP Customer Briefing mobile app, you get the facts and figures you need to prepare for a successful customer meeting, anywhere and anytime. The app connects to SAP CRM and gives sales executives a detailed view of the customer‟s business always at their fingertips.Facts and Figures Role: Sales executives Features and Capabilities Target segment: Sales LoB  Read up on the latest news and biographies of the people who are key to your success. Version: 1.0  Read up on the latest news about a customer and the customer‟s Planned availability: March 2012 business. SAP Data Quality Management SDK;  View an analysis of the business history you share with your Prerequisites: Sybase Unwired Platform 2.1.2; SAP customer. NetWeaver Gateway 2.0; SAP CRM 7.0  Display issues that affect customer satisfaction. Mobile device support: iPad 1, 2; iOS 4.2 or higher  Display open opportunities, opportunities won, and opportunities Video: http://youtu.be/9Y2alMSdQ8c lost. © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 51
  • SAP Customer Financial Fact Sheet Typical Business Challenges • Sales reps cannot access financial data and customer invoices in real time or directly exchange information with the back office. • Sales reps need to call the back office or accounting team or send e-mails or faxes to collect the required information. Mobile Business Impact The SAP Customer Financial Fact Sheet mobile app lets sales reps check the financial situation of their customers on an iPhone, iPad, or Android device. They can display all relevant data and drill down to single invoices. When running on iPad, the app offers unique collaboration features to improve communication with the accounting back office.Facts and Figures Role: Sales representative Features and Capabilities  Display list of all customers, those classified as critical according Target segment: Sales LoB, finance LoB to predefined rules, and favorites. Version: 3.0 (iOS) and 2.2 (Android)  Display financial details (payments, creditworthiness, and so on) Planned availability: May 2012 for a selected customer, and drill down to a single invoice. SAP ERP 6.0, support package 15 (or higher);  Add notes to customers in back-end ERP system (iPad only). Sybase Unwired Platform 2.1.2; SAP NetWeaver  Record and edit customer disputes (iPad only). Prerequisites: Gateway 2.0, support package 2; SAP Data Quality Management SDK  Take promises to pay for outstanding invoices (iPad only).  Access archived documents related to a customer and stored in Mobile device support: iOS, Android, Samsung Galaxy SII, HTC the back end (iPad only).  Store office documents per customer locally on an iPad. Video: http://www.youtube.com/watch?v=5dGDNw6-Q0s © 2012 SAP AG. All rights reserved. Updated: May242012 52
  • SAP ERP Order Status Typical Business Challenges  Sales reps need quick and easy online access to order data.  There is no meaningful overall and shipping status at a glance. Mobile Business Impact When a customer asks “Wheres my order?” during a customer visit, the SAP ERP Order Status mobile app lets sales reps track the status of the sales order on the spot. The app addresses a key concern of the customer in a timely and proactive fashion. Sales reps can check the sales order status at a glance and understand immediately if there are issues.Facts & Figures Role: Sales representative Features and Capabilities Target segment: Sales LoB  Find sales orders using the “My Customers” list or directly by Version: 2.1 order number. Planned availability: December 2011  Check status at a glance and understand immediately if there are issues like a delivery block. Sybase Unwired Platform 2.1; SAP NetWeaver Prerequisites:  Check the shipping status to see if ordered goods have been Gateway 2.0; SAP ERP 6.0 issued. iPhone 3GS; iPhone 4; iPod touch, third Mobile device support:  Call or mail in-house contact to solve issues. generation: iPod touch, fourth generation Video: http://youtu.be/jAxv1SdbfLw© 2012 SAP AG. All rights reserved. Updated: 3Apr2012 53
  • SAP Material Availability Typical Business Challenges  Salespeople cannot access material details when in the field.  Material price and availability information needs to be provided to customers right away.  Salespeople are unable to make a reservation from mobile device. Mobile Business Impact The SAP Material Availability mobile app enables users to search for materials and view the details. Material availability and price information on customer base can be provided right away and support users in their daily requests. Allowing users to make material reservation more easily and directly from mobile device helps to guarantee maximum customer satisfaction.Facts and Figures Role: Sales representative, account executive Features and Capabilities Target segment: Sales LoB, cross industries  Search materials. Version: 2.2  View material details. Planned availability: March 2012  Check customer-specific pricing and material availability. Sybase Unwired Platform 2.1; SAP Prerequisites:  Make a reservation. NetWeaver Gateway 2.0; SAP ERP 6.0 Mobile device support: iPhone, iOS 4.0.0 or higher Video: http://youtu.be/c__lZI3IZbE © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 54
  • SAP Sales Order Notification Typical Business Challenges  Specific sales orders are more important but cannot be tracked.  Salespeople are often not informed about their sales order changes.  Salespeople do not have the access to necessary information to be able to follow up on sales orders. Mobile Business Impact With the SAP Sales Order Notification mobile app, salespeople can subscribe to sales orders that they would like to track. They automatically receive a notification with the changes from the subscribed sales order. The app supports users with the necessary sales order details and allows them to follow up directly with the customer.Facts and Figures Role: Sales representative, account executive Features and Capabilities Target segment: Sales LoB, cross industries  Subscribe to important sales orders. Version: 2.2  Receive detailed order change notifications. Planned availability: March 2012  Call or mail directly from the device. Sybase Unwired Platform 2.1; SAP Prerequisites:  Search and view sales order details and schedule lines. NetWeaver Gateway 2.0; SAP ERP 6.0  View sales order partner list and details. Mobile device support: iPhone, iOS 4.0.0 or higher Video: http://youtu.be/EO3v8-VqhTw © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 55
  • Line of Business AppsService
  • SAP CRM Service Manager Typical Business Challenges  Service commoditization  Increasing customer expectations  Rising cost of fuel and vehicle maintenance  Increasing cost of carrying inventory  Pressure to bolster service related revenue streams  Long cash cycles Mobile Business Impact  Boost productivity.Facts and Figures  Reduce service and travel cost.  Gain a 360° view of operations and improve customer• Role: Field service technicians satisfaction.  Protect and increase service revenue and margins.• Target segment: CRM service installed base/cross-industry• Version: Service Manager 3.0.0 Features and Capabilities• Availability: Q2 / 2012  Manage service orders and create confirmations.  View, look up, update, and transmit data.• Prerequisites: SAP CRM 7.0 SP4; Syclo Agentry 6.0.14  Record status, materials, problems, actions, expenses, customer signatures, and more. iPhone 3GS, 4, iPod Touch, iPad with iOS 4.3  View all relevant customer data. and later, Windows Mobile (5.0, 6.0, 6.5, 6.5.x)  View equipment/install base listings.• Mobile device support: Windows 7, Windows XP Professional,  View entitlements. Android Phone (2.3 and above), Android tablet  View contract/service history. (3.0 and above)  Manage vehicle stock .  Transfer inventory, stock transfer, order/fetch/receipts, external stock search. © 2012 SAP AG. All rights reserved. Updated: 29May2012 57
  • SAP Visual Enterprise Viewer Typical Business Challenges  Creation and maintenance of paper-based or electronic 2D technical documentation require excessive text, multiple illustrations and/or photos to install, assemble, maintain, or upgrade products and equipment.  Ineffective deployment and portability of legacy 2D technical documentation  Excessive costs of language translation and distribution of traditional technical documentation Mobile Business Impact The SAP Visual Enterprise Viewer mobile app enables users to view, zoom, pan, and rotate interactive 3D data, play step-by-step animations, and visualize content created with SAP Visual Enterprise products.Facts and Figures  Increased uptime of mission-critical products and assets  improved productivity and utilization of assembly and• Role: Maintenance or shop floor technicians maintenance technicians  Improved quality and reduced time to market with clarity in LoB enterprise asset management/ processes and consistent execution• Target Segment: product lifecyle management/manufacturing Features and Capabilities• Version: 1.0.0 • View interactive, animated step-by-step 3D visual work instructions created in SAP Visual Enterprise Author.• Planned Availability: Q3, 2012  Visualize and interact with large complex 3D CAD assemblies SAP Visual Enterprise Generator and/or converted with SAP Visual Enterprise Generator.• Prerequisites:  Select parts or assemblies to view CAD and SAP business SAP Visual Enterprise Author information.• Mobile Device Support: Apple iPad 2 and 3, iOS 5.1+  Search, hide, show, and isolate parts and assemblies. © 2012 SAP AG. All rights reserved. Updated: 17Sept2012 58
  • SAP Work Manager Typical Business Challenges  Provide technicians, wherever they are working, with immediate access to work orders and equipment information.  Automate manual, paper-based work order processes and give supervisors greater visibility into maintenance activities.  Integrate maintenance operations with other enterprise processes.  Proactively manage data, devices, applications, and communications for maintenance workers. Mobile Business Impact  Boost productivity.Facts and Figures  Reduce cost.  Gain a 360° view of operations.• Role: Maintenance/field service technicians  Increase asset longevity.• Target segment: Enterprise asset management/cross-industry Work Manager 5.2/optional: Work Manager for• Version: Energy Delivery add-on 1.2 Features and Capabilities• Availability: Q2 / 2012  Work order management SAP ERP 6.0 SP6, IS-UT 604 SP7 (for Work  Access to asset location, repair history, work order details,• Prerequisites: Manager Energy Delivery); Syclo Agentry 6.0.14 materials needed iPhone 3GS, 4, iPod Touch, iPad with iOS 4.3 and  CATS ‒ time and attendance later, Windows Mobile (5.0, 6.0, 6.5, 6.5.x)  Measurement documents• Mobile device support: Windows 7, Windows XP Professional, Android  Guided workflow Phone (2.3 and above), Android tablet (3.0 and  Prompt TECO (close) and data completion above)  Creation of notifications on the spot  Support for SAP EAM (PM) and SAP ERP (CS)• Video http://www.youtube.com/watch?v=BtsN4_CCpjA © 2012 SAP AG. All rights reserved. Updated: 29May2012 59
  • Line of Business AppsSupply Chain
  • SAP Sanctioned-Party List Typical Business Challenges • Provide on-the-go access to details of high-priority compliance exceptions (for example, $10 million in blocked orders) to allow compliance managers to remediate these issues and prevent business impact.  Extend global trade services (GTS) compliance screening to high-risk compliance areas underserved by GTS due to impracticality of desktop access. Mobile Business Impact Allows compliance managers to remediate high-priority, time- sensitive compliance issues anytime, anywhere. It also extends sanctioned-party list (SPL) screening beyond the desktop to security guards and visitor sign-in kiosks.Facts and Figures Trade compliance manager, security• Role: Features and Capabilities guard, receptionist All industries. Particular interest in high  Review and resolution of blocked business partners• Target Segment: tech and aerospace and defense  Review and resolution of blocked documents• Version: 1.0.0  Ad hoc SPL screening for receptionists, security guards, and• Planned Availability: July 2012 remote account executives Sybase Unwired Platform 2.1; SAP  Mobile optimized SPL master fact sheet• Prerequisites: NetWeaver Gateway 2.0; SAP Global Trade Services 10.0 SP10 (or higher)• Mobile Device Support: Apple iOS © 2012 SAP AG. All rights reserved. Updated: 29May2012 61
  • SAP Transport Notification and Status Typical Business Challenges  Driver needs planning information.  Planner needs execution information from the driver. Mobile Business Impact With the SAP Transport Notification and Status mobile app, you can display freight order details and report the status of your delivery using predefined events on your mobile device.Facts and Figures Role: Truck driver Features and Capabilities Target segment: Transportation LoB  Display a list of assigned, open freight orders that are valid for a certain time frame. Version: 1.2  Display details for a freight order.  Display details for a stop. Planned availability: April 2012  Display freight units for a stop.  Display events for a stop. SAP Data Quality Management SDK; Sybase  Display information about a freight order on a map. Unwired Platform 2.1; SAP NetWeaver Prerequisites:  Confirm an event for a stop after completing the corresponding Gateway; SAP Transportation Management activity. 8.0, SAP Event Management 7.01  Report a delay for an event. Mobile device support: Android-based Smartphone Video: http://youtu.be/ttx4MVmDFGE© 2012 SAP AG. All rights reserved. 62
  • SAP Transport Tendering Typical Business Challenges  Companies have no integrated business-to-business process through which they can easily send requests for quotation (RFQs) to carriers. Mobile Business Impact The SAP Transport Tendering mobile app enables a carrier, such as a trucking company, to receive requests for quotation (RFQs) for a potential freight delivery. Carriers can accept RFQs directly, reject them with a specified reason, or accept them with changes.Facts and Figures Role: Carrier Target segment: Transportation LoB Features and Capabilities Version: 1.2  Receive new RFQs. Planned availability: April 2012  Respond to RFQs, and include changes to dates and prices.  Check addresses and routes on the map. SAP Data Quality Management SDK; Sybase  E-mail or phone the contact person. Prerequisites: Unwired Platform 2.1; SAP NetWeaver Gateway; SAP Transportation Management 8.0  Create a calendar entry for awarded tenders.  Check other appointments in the calendar. Mobile device support: iPhone 4.x Video: http://youtu.be/TSBVWRXkNUc© 2012 SAP AG. All rights reserved. Updated: 3Apr2012 63
  • Industry AppsConsumer Products
  • SAP Retail Execution Typical Business Challenges  Provide anywhere, anytime access to merchandising-related data  Improve efficiency and productivity of sales representatives  Ensure compliance with product placement agreements and promotions Mobile Business Impact Retail visits are critical to better selling brands and products. With the Mobile Retail Execution for SAP CRM application, you can help ensure anywhere, anytime access to relevant information and functionality from mobile devices. This enhances the productivity of your sales representatives duringFacts & Figures store visits, provides your merchandisers and promotions planners with critical insights, and maximizes value from the SAP® Customer Role: Merchandiser Relationship Management (SAP CRM) application. Target Segment: LoB Sales; Cross Industries Features and Capabilities Version: 2.0.1  Access history of previous visits, notes, and photos and videos, 2.0.1 December 2012 and execute and reschedule visits. Planned Availability: 2.0.2 July 2012  Calendar functionality to schedule, view and reschedule visits . Sybase® Unwired Platform MBO/ABO SDK;  Conduct surveys and product and retail audits to check for Sybase® Unwired Platform MBO; JCO Prerequisites: stocks, promotion-compliance and planogram checks. Connector, SAP CRM 7.0 EhP1/SP8, ERP 6.0 SP15  Manage customer and product information (history of previous interactions, contact information, and customer, product lists). Windows Mobile Prof. Edition 6.x; Mobile Device Support:  Create and manage products . iPhone 3.0, 4.0; IPad 1.0, 2.0, 3.0 http://www.youtube.com/watch?v=aFOGrbc  Create new sales orders that link to SAP ERP sales orders. Video: DEuM  View and analyze the store performance metrics using analytics © 2012 SAP AG. All rights reserved. Updated: 16July2012 65
  • Industry AppsHealthcare
  • SAP Clinical Task Tracker Typical Business Challenges  Doctors and nurses rarely get a comprehensive overview on their open tasks.  Tasks are spread over different places and hard to process and confirm. Mobile Business Impact During their daily ward rounds, physicians and nurses write down patient-related tasks. Tasks can be as simple as “patient Miller needs a new bed-sheet” but also complex like “patient Miller needs to get a specific x-ray done with a specific contrast liquid.” After the ward round, the tasks have to be processed and confirmed. SAPFacts and Figures Clinical Task Tracker mobile app supports medical workers by presenting the tasks in a structured way that allows fast processing Role: Healthcare professionals and confirmation. Different patient lists targeting specific types of Target Segment: Healthcare providers tasks also allow for focused processing. Version: 2.0 Features and Capabilities June 2012 – Apple Version Planned Availability:  Native built application available for Apple iOS and Android Q4 2012 – Android Version devices ‒ from smartphones to tablets  An extension to SAP EMR Unwired Prerequisites: SAP EMR Unwired  Based on the SAP mobile server for healthcare component iPad, iPhone (3GS, 4, 4S) and iPod Mobile Device Support:  Back-end adapter for Siemens i.s.h.med (EhP4-5, consulting touch solution) available ‒ third-party systems can be connected via WebServices © 2012 SAP AG. All rights reserved. Updated: June 13 2012 67
  • SAP EMR Unwired Typical Business Challenges  Doctors need patient related info at patient‟s point of care (i.e. bedside)  Critical information is often not available when needed  Data can‟t be captured via mobile device  Relevant images are distributed and are hard to find Mobile Business Impact  SAP EMR Unwired provides healthcare professionals instant access to the electronic medical record of their patients.  Physicians working in hospitals (who are mobile workers by nature) have all relevant information instantly available at their fingertips without having to search in a paper based patient infoFacts & Figures  Easy and simple interaction with the Clinical Information System Role: Healthcare Professionals can be started at the point of care. Target Segment: Healthcare Providers Features and Capabilities Version: 2.0  Native built application available for Apple iOS and Android devices - from Smartphones to Tablet June 2012 – Apple Version Availability:  EMR supports physicians by offering up-to-date information like Q4 2012 – Android Version (planned) Vital Signs, Images* (X-rays, CT, etc.), Progress Notes, Contact information, Diagnosis, Procedures and Problems. SAP Mobile Platform – either full license Prerequisites: (7011839) or limited runtime (7011675)  Easy Clinical Data Entry – incl. Multimedia content Optional: SAP Afaria (7010742)  Based on SAP Mobile Server for Healthcare iPad, iPhone (3GS, 4, 4S) and iPod  Connectivity to Clinical Backend Systems: Mobile Device Support: touch  Backend adapter for Siemens i.s.h.med available http://www.youtube.com/watch?v=lcc1sQ  Other 3rd party systems connected via WebServices Video: yY8ZE * Images are not of diagnostic quality © 2012 SAP AG. All rights reserved. Updated: 06 August 2012 68
  • Industry AppsInsurance
  • SAP Policyholder Lookup Typical Business Challenges  Insurance sales agents need to access policy and claim details of policyholders anywhere and anytime, enabling them to better manage and grow the business. Mobile Business Impact The SAP Policyholder Lookup mobile app gives you increased sales insight by providing immediate access to the latest customer information, which improves customer service due to full insight intoFacts and Figures customer situations. Role: Insurance sales agent It decreases call volume for the back office regarding claim status and policy coverage and extends the value of enterprise applications Target segment: Insurance by enabling mobile business processes. Version: 1.0 Planned availability: April 2012 Sybase Unwired Platform 2.1.2; Gateway 2.0 Features and Capabilities support package 3; SAP ERP 6.0, enhancement package 4; SAP Policy Management application,  Display all relevant insurance policy and claim information for a Prerequisites: specific customer, optionally drilling down to the detail level, such 5.1 support package 3 Note: The app can also run without SAP Policy as premium payments, coverage, claim payments, and so on. Management for pure claim display  Review customer coverage situation to serve your customer iPhone 3GS, 4, 4s; iPod Touch, third or fourth better and increase success of sales opportunities. Mobile device support: generation: minimum required operation system:  Access up-to-date customer information, including insurance iOS 5.0 policies and claims from remote locations. http://www.youtube.com/watch?v=L5q7Sz5KnNA Video: © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 70
  • Industry AppsPublic Sector
  • SAP Citizen Connect Typical Business Challenges  After regional disasters (storm, flood, fire, earthquake), emergency response and citizen service centers are overwhelmed logging calls about damages; even on a good day, they are overwhelmed with quotidian calls about nonemergency issues.  There are no convenient self-service features for citizens to log issues 24/7, from where ever an issue is found.  Processes to route and address citizen service requests are manual, requiring expensive personnel. Mobile Business Impact The SAP Citizen Connect mobile app lets citizens report issues quickly and conveniently on the spot to their local authorities at any time. Using mobile devices, they can take a picture of the issue,Facts and Figures categorize it, and describe it. The built-in GPS locates the reporter automatically. Citizens receive status updates on reported issues. Role: Citizen Features and Capabilities Public services, local authorities, Target segment: universities, (soldiers, employees)  Have city-specific branding – “Put your mayor‟s brand in your citizen‟s hand.” Version: 1.0  Allow citizens to quickly submit issue reports and get status Planned availability: October 2011 updates on mobile devices, promoting civic engagement. SAP NetWeaver Gateway 2.0; SAP ERP  Create cases in SAP CRM or notifications in SAP ERP. Prerequisites: 6.0, CRM 7.02  Let customers issue categories, allowing for adaptation to seasons or sudden events. Mobile device support: iPhone, iOS 4; iPad 2  Enable self-service and categorization, letting you optimize and http://youtu.be/jAxv1SdbfLw Video: automate large parts of the service-provisioning process.© 2012 SAP AG. All rights reserved. Updated: 3Apr2012 72
  • Industry AppsRetail
  • SAP In-Store Product Lookup Typical Business Challenges • Store managers and associates on the floor need to help customers find the sales price or availability of a single article. • Managers and associates would like to an address out-of-stock or an over-stock situation of a single article in the store as soon as they notice it. Mobile Business Impact The SAP In-Store Product Lookup mobile app enables a store manager or store associate to provide price and stock information on a single article and optionally trigger spoilage or stock corrections. With the app, store managers and associates have the tools they need on their smartphone to help customers find products and to manage out-of-stock and over-stock.Facts and Figures• Role: Store manager, store associate Features and Capabilities• Target segment: Retail industries  View article text, sales price, promotions, stock, expected goods• Version: 1.0 receipts, and sales history of an article.• Planned availability: April 2012  View the stock in neighbor stores through a simple list or Google Sybase Unwired Platform 2.1.2; SAP maps.• Prerequisites: NetWeaver Gateway 2.0; SAP ERP 6.0,  Display essential data about neighbor stores (address, phone enhancement package 4 number).• Mobile device support: iPhone, iOS 5  Post stock correction or spoilage of a selected article. © 2012 SAP AG. All rights reserved. Updated: 3Apr2012 74
  • SAP Retail Store Ops Manager Typical Business Challenges Leading retailers have discovered two things that are transforming the role of the retail store manager: 1. An educated and empowered store manager is the single most important human asset to have out on the sales floor. 2. Store managers spend too much time in the back room and staying on top of everything is a massive challenge. Mobile Business Impact Having access to real-time information on store performance empowers store managers to implement corrective actions sooner to meet plan. Additionally this mobile application allows them to accomplish store tasks quickly and accurately. Store managers will spend more time on the sales floor and productivity will dramatically improve. Store managers will be able toFacts and Figures continue managing their store‟s people, merchandise, and profitability while enhancing the customer shopping experience on• Role: Store managers the sales floor.• Target Segment: Retail Features and Capabilities• Version: 1.0 • Performance: Gain real-time visibility into key store performance metrics; manage store budgets and know what is selling well.• Planned Availability: July 2012  Collaboration: Share insights and collaborate with other store• Prerequisites: SAP POS Data Management 1.0 managers; receive timely notifications from corporate.  People: Organize the perfect workforce schedule ; assign tasks• Mobile Device Support: iOS tablet devices to staff and track completion. Note: July release will consider only the performance capabilities. © 2012 SAP AG. All rights reserved. Updated: 11May2012 75
  • Industry AppsWholesale Distribution
  • SAP ERP Customer Order Entry Typical Business Challenges  Store managers are challenged with ensuring that the right products are on the shelves to satisfy customers today and must react quickly to out-of-stock and changes in demand.  Out-of-stock situations are competitive opportunities so timely response is critical. Mobile Business Impact Enables store managers to create new orders for your products from their iPhone to ensure the right products are in-stock and on the shelves. With SAP ERP Customer Order Entry, store managers can create new orders by looking for a product in a catalog or by populating it from past orders.Facts and Figures Capabilities Employee at a customer‟s location, in charge of • A new order can be created on the spot or saved for later• Role: ordering products processing.• Target Segment: Wholesale distribution industry or any other • Items can be added to the order by using a product catalog. business-to-business scenarios (CPG)  Items can be added to a favorites list, to enable an order template• Version: 1.0.0 functionality.• Planned Availability: July 2012 • Past orders can be used as a template for new orders. • Information on each product is accessible on the mobile device. SAP ERP 6.0, Sybase Unwired Platform 2.1.2,• Prerequisites: • Information on past orders of a specific product is available for Gateway 2.0 SP03 managing a more accurate replenishment process.• Mobile Device Support: Apple iOS © 2012 SAP AG. All rights reserved. Updated: July 30 2012 77
  • Analytics Apps
  • SAP BusinessObjects Explorer Typical Business Challenges  Difficult to access relevant information when outside the office  Customer expectations not met or questions not answered  Limited visibility to time critical information  Limited to working with report & dashboards created by others Mobile Business Impact SAP BusinessObjects Explorer brings together high-performance in- memory acceleration with intuitive search and exploration. Users can search and explore large volumes of any enterprise data to answer „on the fly‟ questions, discover relationships, and uncover root causes. You can bring BI to all business users with immediate insight at the speed of thought - without needing assistance from businessFacts & Figures analysts or IT• Role All• Target Segment: All Features and Capabilities• Version: 4.1  Search across all data sources for contextual exploration• Planned Availability: May 2012  Automated relevancy and chart generation  High performance and scalability• Prerequisites: SAP BusinessObjects Explorer  Connect to BI OnDemand and share your results instantly• Mobile Device Support: iPhone; iPad  Augmented Reality  Simple to setup and manage – quick time-to-value http://www.youtube.com/watch?v=HcN_Ig• Video Cl4bI&feature=youtu.be © 2012 SAP AG. All rights reserved. Updated: July132012 79
  • SAP BusinessObjects Mobile Typical Business Challenges  Often disconnected from the enterprise, yet still need to make time-critical decisions  Difficult to access relevant information when outside the office  Business questions not answered when they arise  Device-shift from PC/laptop to tablets Mobile Business Impact This application allows you to access your Web Intelligence and Crystal reports directly on your Mobile Device. With SAP BusinessObjects Mobile, users can intuitively access, navigate, and analyze their reports - optimized for the Mobile Device - without a need for additional training.Facts & Figures You can easily and quickly reach users who dont normally use BI tools on a desktop.• Role: Any role• Target Segment: Line of Business or Industry Features and Capabilities• Version: 4.1• Planned Availability: May 2012  New engaging, interactive experience for business users• Prerequisites: SAP BusinessObjects  Native applications that leverage form factors, interfaces, gestures• Mobile Device Support: iPad, iPhone, Android phone/tablet,  Simple to setup and manage – quick time-to-value BlackBerry, Windows Phone, Symbian  Leveraging the Business Intelligence platform for content and user management http://www.youtube.com/watch?v=cUCPV• Video AgiG3U&feature=youtu.be © 2012 SAP AG. All rights reserved. Updated: July132012 80
  • SAP Strategy Management Typical Business Challenges  Business users, senior leaders, and frontline workers need to be able to review and act on business performance information any time, any place.  Organizations need a software solution that facilitates on-the-fly reporting and analysis of business performance. Mobile Business Impact The SAP Strategy Management mobile app enables organizations to manage the goals, initiatives, and metrics created to drive organizational performance. It extends the solution‟s value to mobileFacts and Figures users.• Role: Business analysts, senior managers, others• Target segment: LoB and industry agnostic Features and Capabilities• Version: 1.3• Planned availability: February 2012 • Review organizational performance, and initiate course correcting actions as needed.• Prerequisites: SAP Strategy Management 7.5 or later • Respond to alerts and status updates. • Participate in threaded discussions related to organizational• Mobile device support: iPad performance. https://saptube.pal.sap.corp:50000/saptube/busi • Review organizational performance data while disconnected from ness_analytics?guid=iPad_Application_for_Strat your organization‟s network – while on a plane, for example.• Video: egy_Management20110809144710 © 2012 SAP AG. All rights reserved. Updated: 4Apr2012 81
  • SAP Sanctioned-Party List Typical Business Challenges • Provide on-the-go access to details of high-priority compliance exceptions (for example, $10 million in blocked orders) to allow compliance managers to remediate these issues and prevent business impact.  Extend global trade services (GTS) compliance screening to high-risk compliance areas underserved by GTS due to impracticality of desktop access. Mobile Business Impact Allows compliance managers to remediate high-priority, time- sensitive compliance issues anytime, anywhere. It also extends sanctioned-party list (SPL) screening beyond the desktop to security guards and visitor sign-in kiosks.Facts and Figures Trade compliance manager, security• Role: Features and Capabilities guard, receptionist All industries. Particular interest in high  Review and resolution of blocked business partners• Target Segment: tech and aerospace and defense  Review and resolution of blocked documents• Version: 1.0.0  Ad hoc SPL screening for receptionists, security guards, and• Planned Availability: July 2012 remote account executives Sybase Unwired Platform 2.1; SAP  Mobile optimized SPL master fact sheet• Prerequisites: NetWeaver Gateway 2.0; SAP Global Trade Services 10.0 SP10 (or higher)• Mobile Device Support: Apple iOS © 2012 SAP AG. All rights reserved. Updated: 29May2012 82