C O M P U T E R N E T W O R K S D A T A P R O T E C T I O N B I O M E T R I C A C C E S S CAPABILITY STATEMENT Innovative Consulting & Technology, Inc. Chicago: 773.519.2495 www.Innovative.US.com DC: 202.494.8865 / MD: 301.445.8000 Fax: 1.866.863.3399 CONTRACTOR
Innovative is a service optimization firm composed of the nation’s leading IT professionals, application developers, and technical installers. We use over 100 years of combined experience to create and implement processes for higher performance to government, commercial, and non-profit organizations. Innovative is committed to achieving goals, increasing productivity, and finding Biometric solutions to enhance security. CAPABILITIES
GS-35F-0241P IT PROFESSIONAL SERVICES Contact: Dionte Alley – email@example.com (cell) 773.499.0336 Anthony Austin – firstname.lastname@example.org (cell) 773.519.2495 Alan Austin – email@example.com (cell) 202.494.8865
of Transportation – MDOT # 03-511
District of Columbia & VIRGINIA
Airport Authority - MWAA
Local Disadvantaged Business
Enterprise # LD2004-0288
NATION WIDE GSA SCHEDULE 70 nnovative C onsulting & T echnology, Inc.
UNO Charter School Network GSN Developers KBS Computer Services, Inc. Select Client List U.S. Senate Capital Hill Robert Half Technology, Inc. Voice Of America
Remote Ntwrk Monitoring
Structured Cable Systems
Telephone Sales & Installs
A / V Design & Install
MS Visual Basics
CAD Systems Design
STRATEGIC PLANNING & MARKETING
Chicago, IL Office Washington, DC Office I n n o v a t i v e Consulting & Technology Washington, DC Officers: Director of Operations - Alan Austin, M. Arch Director of Technology – Thomas Griner, BS IT Security Specialist –Edward Patterson Office Manager – Valerie Austin Legal Counsel – Thomas Hart, Esq. Chicago, IL Officers: Chief Information Officer – Dionte Alley Director of Strategic Planning - Anthony Austin, MBA/MPM Marketing Strategist – Michael C. Bolden, MBA Director of Software Applications – Maurtice Rosemond Network Engineer - Mahiri Anderson, BSEE
DATA RECOVERY PLAN (DRP) Many companies face challenges in stabilizing their network due to the threats of today’s computer environment. Since September 11th, there has been loss of information due to terrorism, out-of-date hardware or software applications, and computer viruses. Almost 50% of all companies will go out of business if they lost all of their computer data. This information is vulnerable to the every day threats of fire and power outage. Innovative and its business partners have engineered several state-of-the-art Disaster Recovery Plans to protect your company’s data. A full data - DRP backs up all server data and applications. The backup is programmed to occur every day to ensure the reinstallation of current information. Innovative also utilizes an imaging process to compress all of the stored data onto a single CD (compact disc.) The stored information can be uploaded quickly to minimize staff downtime. A duplicate copy of the CD is also stored off-site to prevent damage in the case of a fire or power outage. “ Disaster recovery plans fall into the same category as various kinds of insurance: you have it because you cannot afford not to…. The main difference is that disaster recovery does not depend on how ‘likely’ something is to happen, because if a disaster does happen, it could put you out of business,” states Heckman Consulting, a computer consulting company for law firms. DATA RECOVERY
INTENT The intent of this Disaster Recovery Plan (DRP) is to protect data/accounts and recover these electronic resources in the case of an emergency. SCOPE Eliminate the Client’s responsibility of network administration and back-up activities. Design a DRP that will automatically save data/accounts and business-critical applications on a remote server. Store the data/accounts online, on a real time basis, through a high-speed internet connection. Protect the data/accounts in an encrypted format in a secured location. Activate the DRP in the event that services are disrupted and the business location is declared unusable for normal operation. Provide routine data replication between main site and remote sites. Supply maintenance and testing services with evaluation of the devices that operate the DRP. DATA RECOVERY
CAUSES OF SYSTEM FAILURE
A computer network system may experience failure caused by hardware defects and malfunctions due to aging, software viruses, human error, or hostile actions.
The DRP will prevent the loss of data/accounts in the event of:
severe hardware malfunctions,
major software application failure,
site fire, and
The overall strategy is to maintain the computer network’s availability. This is achieved by:
adhering to a regular back-up and maintenance schedule,
protecting the stored data/accounts in a remote location, accessing the stored
information through data protection specialists and customer service reps
available 24/7, and,
recovering the system’s functionality, as quickly as possible, in the event of an
The DRP has been engineered to provide continuous service in the event of a temporary power outage. The system requires an UPS (Uninterrupted Power Supply) Battery that will maintain electrical power for the Network (up to 18 hours). The Innovative DRP Administrator will visit the site to verify the Network’s integrity and conduct routine maintenance checks. In the event of a disaster, that renders the business location unusable, the following actions shall be followed:
A successful DRP is one that works when you need it. Therefore, the plan itself must be periodically tested and evaluated. A plan that has not been tested, cannot be assumed to work. Likewise, a plan that has been tested once and then filed away creates a false sense of security. After the DRP is in place, it will be occasionally tested and updated to ensure that the recovery services operate correctly. The mock recovery tests will be performed using a table-top methodology by the primary support technicians. This test shall be conducted on a semi-annual or yearly basis.
DATA RECOVERY ENTERPRISE
Objective: Create a Data Recovery Enterprise from existing applications that Innovative is a system integrator, to recover resource/data accounts in time of emergency
Implement a transfer system and data warehousing operation that
stores medical records for healthcare providers.
Fatpipe Networks, Inc.
+ Communication software for data transfer
+ Internet Protection and Processing Efficiency Booster applications
NeverFail Group, Inc. and Evault, Inc.
+ Data Warehousing – Capacity Planning
+ Data Warehousing – Solution Architecture
+ Data Warehousing – Implementation & Deployment
+ BioMetric Log-on to Network
+ Data Collaboration and Portal Enterprise Architecture
+ Wireless PDA software
DATA GLIDER DATA RECOVERY
DATA RECOVERY ENTERPRISE Data protection specialists and 24x7 customer service reps. are available at the off-site data protection centers. EVault offers application agents that provide finer granularity backups of business-critical applications while they are up and running. Application agents for Microsoft Exchange, SQL Server, Microsoft Cluster Services, and Oracle are available. EVault is the leading provider of secure, online backup & recovery services. Since 1997, more than 7,000 companies worldwide have trusted their business-critical data to these professionals. Data is encrypted, then backed up to a secure data center. Safely off-site, the data is professionally managed and available online at all times for immediate recovery. DATA RECOVERY
DATA WAREHOUSE SYSTEM Electronically archive paper files through an Automated Data Processing (ADP) system with Innovative / ExCel for the digital imaging of account documents. Please visit excelcorporation.com for a preview of the IMIGIT (imaging software application) engineered by ExCel. IBM made several offers to purchase this application, however, ExCel retains ownership of this proprietary software. IMIGIT is a user-friendly system that organizes files in a cabinet, document, and page hierarchy for unlimited indexes within the search engine. Transform hardcopy files into CD Rom, DVD, and hard drive (PC & Server) data formats. This service is utilized by the Department of Labor (Washington, DC), Public School systems (Richmond, VA), and private clients throughout the DC Metro Area. DATA RECOVERY
Imaging Server Congressmen Office Computers Internet: 100 Mb Speed
DATA WAREHOUSE SYSTEM
Innovative has provided value engineering services for the improvement of the ‘Ghost’ Imaging Server process at the US Capital Building. The Imaging Servers received data through 10 Mb Switches from an internet connection. This process was slow due to the low transfer rate of the Switches.
Proposed New Configuration
‘ Ghost’ Imaging Servers
are accessed through
the Internet with Co-axial
Increase the transfer rate
10 – 100 times.
Remove the 10 Mb Switches.
Systems Engineering BLACKBERRY NETWORKS Innovative has configured Servers for the Blackberry Application to transmit E-mail & Data for the Federal Aviation Administration (FAA). The project also included project management services for the research and development of a Disaster Recovery Plan (DRP) to warehouse the data of the Blackberry Servers. The off-site Servers were to be connected to the main network by an internet link that maintained continuous back-up activities. The DRP was documented in a Policies and Procedures Manual that listed the actions to be taken if a disaster occurred. REMOTE ACCESS
Innovative has provided project management services for the research and development of Applications to Integrate into the BLACKBERRY SERVER Topology for the Federal Aviation Administration (FAA).
The research produced a Remote Windows & Database Administration systems that controlled the Blackberry Server Network:
NT Users & Groups
Network Printers & Devices
Files & Folders
NETWORK MAINTENANCE Innovative has provided IT professional services to Esystems for Remote network maintenance and computer up-grades for clients in the DC metro area. + Virus Protection Updates + Operating System Updates + Software Configurations for Network Servers + Remotely Trouble Shoot Network Problems + Data Back-up with Veritas Application Mitchell & Titus, LLP
Mitchell & Titus, CPA firm
A.B. Floyd Enterprises
Delta Sigma Theta Sorority
BIOMETRIC IDENTIFICATION Increase Security : Password based authentication is susceptible to hacking, spoofing, and lax security practices by employees. DigitalPersona Pro replaces passwords with fingerprint authentication assuring that only approved users can gain access to networks and applications. In addition, DigitalPersona Pro supports multiple credential authentications. Lower Password Administration Costs: On average, organizations spend $150 per employee/per year* on help desk costs driven by forgotten and expired passwords. In addition, productivity is lost when people are “locked out” of their systems. DigitalPersona Pro takes passwords and password management out of the hands of users. Every authentication takes place with a simple touch of a finger. After deploying DigitalPersona Pro, Office of the Secretary of Defense reported a 90% reduction in password related help desk calls** – along with high user satisfaction. Easy to Install: DigitalPersona Pro is easy for IT administrators to install into Active Directory networks without the need for expensive professional services or integration support. *SC Magazine, June 2003 **GCN, March 2004 SECURED ACCESS
Innovative managers obtained Security Clearance to provide professional IT services on Capital Hill as a subcontractor to General Dynamics:
Computer Network Upgrade & Maintenance of Network Devices for
27 U.S. Senators;
Help Desk Responsibilities;
Blackberry cellular telephone configuration to the Blackberry Enterprise
Innovative managers installed finger print scanners by
Digital Persona to replace passwords for network log-on.
The biometric authentication increased the security for the
Senators and simplified the log-on process.
The biometric application was configured to work within the
Windows OS environment.
US Senate on Capital Hill SECURED ACCESS
IT STRATEGIC PLANNING
IT Infrastructure Installations
PM & NETWORK SYSTEMS
AACAP BUILDING RENOVATION
Innovative provided Project Management Services to the American Academy of Child & Adolescent Psychiatry, AACAP, a Non-Profit Organization in Washington, DC
The AACAP Building renovation value was $1,500,000 for interior improvements. Innovative provided PM and IT Services consisting of: preparing construction budgets for elevator and HVAC renovations; receiving bids and writing subcontractor agreements; negotiating prices with suppliers; preparing field surveys and AutoCAD drawings; preparing scopes of work documents; transmitting project correspondence; conducting progress meetings; maintaining client relations; creating and updating construction schedules; contracting and supervising subcontractors.
Innovative also provided the IT and TeleCom infrastructure services:
Network Computer Services.
Services have been provided
from 2000 – 2007.
Mrs. Eva Brown, Building Manager / Registrar
Tel: 202.966.7300 x 109
Remote Workstations E-mail Server Printer Server Website Server Back-up Server Internet
Innovative provided Design/Build services for the Computer Network system:
Upgraded Great Plains Database
to an SQL Database;
Migrated Data from Windows 2000
Server to Windows 2003 Server;
Installed Operating Systems on
Servers & Workstations;
Configured TCP/IP Addresses
for Network Routers, Printers,
Copiers, & Workstations;
Standardized Applications on
File Share Server Main Server Office Workstations & Wireless Laptops NETWORK SYSTEMS AACAP NETWORK ENGINEERING
AACAP IT INFRASTRUCTURE Network Server Voice Mail and Telephone Panel
Innovative provided Design/Build services for the Voice and Data Network systems:
A proven, low-risk solution that gives financial managers powerful decision-support tools to allocate staff rotations proactively; execute a work plan in real time; and analyze system data to identify process improvements.
As a fully-integrated suite of tools, or as modules , you can deploy:
Visionware to analyze enterprise-wide personnel data
Workforce Scheduler to plan staff coverage by shifts or duties
Workforce Timekeeper to manage work hours and eliminate errors
Workforce HR to automate recruiting, benefits, and processes
Workforce Payroll to manage forms, wages, and bonuses
Applications implemented at Inova Fairfax Hospital in Virginia
Chicago Public Schools
Workforce – Timekeeper and Payroll Chicago Public Schools (CPS) Saves $15 Million with District-Wide Kronos® Implementation. CPS is the nation's third - largest school district and the second-largest employer in Illinois. The school system operates 602 schools with 65,000 employees and serves more than 435,000 students. Human Resource managers are more productive due to the use of Workforce Timekeeper and Payroll ®. Employees can answer many tedious questions for themselves by viewing their time & attendance information on-line. Employees have access to their vacation time, sick leave, works worked, and salary payments.
These systems were implemented by Michael Edwards, Board Member -
Kronos Application Engineer
specializing in automating
Human Resource and payroll
'Point of View' portal technology: A web application that offers a single interface to various information sources and Healthcare applications. This technology is integration-capable, meaning the DataGlider system can retrieve data from more than one source at a time, and, applications can run on the interface through any of the portlets. Access and interaction with information from Web and Wireless devices: DataGlider's single architecture accommodates cabled internet access and wireless PDA access for ease and mobility. Combine general account information and financial information onto one interface: View emails, news, and reference material, combined with specific account data, such as, cash flow reports, profit & loss statements, bank account data, financial chart and graphs. DATA GLIDER SYSTEMS INTEGRATION
IT Strategic Planning The chart below displays the firm’s capabilities for technology integrated solutions and serves as performance measurements (metrics). Innovation Analysis 4.0 Market Place Analysis 4.1 Private Sector 4.2 Non-Profit Organizations 4.3 Commercial Applications 4.4 Federal Government 4.5 State & Local Agencies 4.6 Hospitals, Real Estate, Construction 3.0 Thought Leadership 3.1 Maintain Project Requirements 3.2 Forecast Project Budget 3.3 Emerge as Forerunner in technology solutions 3.4 Provide Turn-Key solutions: assess, implement, and train 2.0 Systems Integration 2.1 Application Architecture & Design 2.2 Application Integration 2.3 Application Development 2.4 Testing, Migration, & Conversion 2.5 Technology Infrastructure 1.0 IT Business Management & Strategies 1.1 Planning and Vendor Selection 1.2 Performance Driven Organization 1.3 Governance & Portfolio Management 1.4 Value Management 1.5 Service Management 1.6 Outsource Consulting
NEW PRODUCTS INITIATIVES
Open Source OS for better Data Protection applications:
UNIX Operating System created by Bell Labs Innovations
+ real-time sharing of resources
+ multitasking function - runs programs, access files, and prints
documents at the same time
+ multi-users can access the system
+ system portability – implementation on many brands of
computers with a minimum of code changes
Linux OS is an Unix-type system created by Linus Torvalds with the
assistance of developers from around the world.
Objective: Implement an Open Source OS to run customized applications.
Approach: Design original applications and market to Clients; or, develop and implement applications from Client’s scope of work.
IT STRATEGIC PLANNING
NEW PRODUCTS INITIATIVES Bio-Metric ID for Computer Security Innovative managers obtained Security Clearance and installed Biometric finger print scanners, by Digital Persona, to replace passwords for the network log-on process. The Biometric authentication increased the security for the Users and simplifies the log-on process. This application is configured to work within the Windows OS environment. Innovative also provided Computer Maintenance services for US Senators: • Computer Network Upgrade & Maintenance of Network Devices for 27 U.S. Senators, including, Senators Barak Obama and John McCain; • Help Desk Responsibilities; • Blackberry cellular telephone configuration to the Blackberry Enterprise Servers (BES) IT STRATEGIC PLANNING
Identifies a Standard Unit of measure to Rate Products & Services;
Tracks Progress of the Product or Service over time;
Proposes Marketing Strategies for the Products.
Branding & Marketing to the $1 trillion consumer base of African
H elp organizations document operating procedures, priorities and goals
for their network;
Research & Develop new technology to meet the goals;
Implement the new technology to accomplish the goals:
+ Financial Assessments + Marketing & Branding
+ Disaster Recovery Plans + Network Upgrades
+ Remote Communications
IT STRATEGIC PLANNING
Master of Architecture
Masters of Business Admin.
Research & Development
Dionte Alley is an established Network & Systems Engineer, he has 16 years of experience in technical design, new products, and information technology.
Director of Business Development
Mr. Alley is a Network Engineer with extensive technical experience in the areas of system integration, testing and evaluation, network redesign and configuration, project resource management, quality assurance testing, systems administration and support, and business development. Mr. Alley is proficient Windows Servers (2000, 2003, Exchange, and Small Business Servers), Terminal Server 2000, DHCP & DNS Servers, Novell 3.12,4.11, ISA Firewall Server, Compaq Servers and Workstation, MS PC Configurations, MS VPN, Citrix-metaframe, Access Database, Paradox, Cisco Routers, IBM Switches 10/100, Internet Access - T1 and DSL.
Mr. Alley has been the Project Manager for various technical installations:
Delta Sigma Theta Sorority, Inc.
AACAP (American Academy of Child & Adolescent Psychiatry)
Application and Network Design
U.S. Senate – Capital Building
Federal Aviation Administration
Chicago Public School system
Ernst & Young, LLP
Bank Of America
Mitchell & Titus, CPA Firm
Accenture (former Anderson Financial Consulting)
Alan Austin is an established program manager, he has 18 years of experience in the fields of architectural design, construction management, and information technology.
Director of Operations
Alan T. Austin
Master of Architecture Degree - Howard University, Washington, DC
B.A. in Architecture - Washington University in St. Louis, MO
Construction Managers Association of America – Washington, DC
Mr. Austin is a Program Manager with extensive experience with IT infrastructure design and construction, cost estimating, value engineering, and technology project implementation. He is proficient in the use of AutoCADD, Primavera (Sure Trak) and MS Project (Scheduling), Prolog (Project Management DataBase), Microsoft Suite, MCACES/TRACES and Success (Cost Estimating Programs).
Mr. Austin has been the Program Manager for various technical installations:
TeleCommunications and Technology
Voice Of America
Verizon TeleCommunications Corporation
Turner Construction Company
GSN Developers, Inc.
IT Project Management
Ballou Senior High School
NIH (National Institutes of Health)
AACAP (American Academy of Child & Adolescent Psychiatry)
Director of Technology
B.S. in I.T. from the Federal College of Education - Katsina, West Africa
Mr. Griner is an experienced Network Engineer and TeleCommunications Specialist with 15 years experience, directly involved in systems implementation. He recently served with the United States Marine Corp in the Iraqi War, where he planned and executed the integration of multiple information systems in a networked environment.
Operating Systems: NT Server 2003, Novell Netware, NeXTStep UNIX, BeOS, Linux, Samba Server, Microsoft Windows XP, Novell Netware, Lotus Notes, and MS Office, Openstep, OSX
Hardware: Nextstation Turbo, SGI Octane, Sun SPARCstation, Dell Compaq, Gateway, Micron, IBM, and Apple computers.
Servers: IBM Netfinity, Compaq Proliant, Dell Servers.
Environments: Macromedia Studio MX, FrontPage 2003, Lotus Notes.
CRM Solutions: Goldmine HEAT Software, Magic Service Desk, Magic Desktop, Siebel.Helpdesk, Numara Track-It!, Remedy Helpdesk.
Internet Infrastructure: Firewalls, SSL, SSH, Routing, DNS, VMWare, Citrix.
Mr. Griner has been a Project Manager for various technical installations:
Department of Defense, US Marine Corp - MCB Base Lejeune, NC
University of Maryland, School of Medicine – NOC Facilities
Director of IT Strategic Planning
Anthony L. Austin
Masters of Business Administration - Keller Grad. School of Mgmt at DeVry Univer.
Masters of Project Management - Keller Grad. School of Mgmt at DeVry Univer.
B.A. in Architecture - Washington University in St. Louis, MO
GE’s Six Sigma Quality Program – Certified Green Belt
Project Management Institute, Chicagoland Chapter – Member
Mr. Austin is a Strategic Planner with over 18 years of extensive experience relating to Program Management. Mr. Austin has provided business strategies for many companies throughout Chicago, utilizing a variety of applications: automated financial systems, project summary databases, corporate structure analysis, and membership tracking/monitoring.
Mr. Austin has developed program management systems and strategy for business firms, academic institutions, non-profit and community organizations. His responsibilities include utilizing information systems while formulating, developing and preparing written plans for various business activities such as commercial, performance production and educational projects.
Mr. Austin has been the Program Manager for various technical installations:
Strategic Planning and Technology
General Electric - Zenith Controls, Inc.
Sears, Roebuck & Company
Ma’Dear Healthcare Services
Anthony Austin is an experienced strategic planner, he has 18 years of experience in the fields of automated systems, program management, and information technology.
Strategic Planning – Project Manager
Michael C. Bolden
Masters of Business Administration – University of Chicago, IL
B.S. in Industrial Engineering – Stanford University, Stanford, CA
+ Nominations Commission
Mr. Bolden is a Strategic Planner with over 18 years of experience in strategy, market analysis, and general management. He has worked as a Process Engineer and an Industrial Engineer with world-class manufacturers. Mr. Bolden’s major focus is strategic business analysis, project team management, and market segmentation. His major strengths are the ability to research market environments, plan strategically, demonstrate leadership skills with a team, and work effectively with personnel at all levels of an organization.
Mr. Bolden has conducted studies that involved strategy formulation, performance metrics, and marketing analysis. He has evaluated industries to determine the impact of various strategic tactics; developed client awareness of their competitive advantages; and determined appropriate markets for various products and services based upon buyer characteristics.
Mr. Bolden has been the Project Manager for various technical installations:
Strategic Planning and Business Improvements
Coopers & Lybrand
Ernst & Young, LLP
Computer Science Corporation
Michael Bolden an experienced strategic planner, he has 18 years of experience in the fields of market analysis, performance metrics, and industrial engineering.
Programmer / DataBase Manager
Mr. Rosemond is a Programmer Analyst with over 17 years experience, directly involved in the development and maintenance of computer software, specializing in office automation applications. His customized applications were used in direct support of large multi-functional organizations.
Computer Experience: MS Office Visual Basic 4.0; MS Office Access & SQL Databases; GUI Design; DBMS; Object Oriented Programming OLE Automation; MS Office Commercial VBXs; and Ada Seagate Crystal Reports.
Mr. Rosemond has been the Project Manager for various technical installations:
Custom Programming and Systems Analysis
Bonding and Technical Services , Inc.
ITI Marketing Services (APAC)
US Air Force - Office Automation Division
13 years of service as a Programmer / Designer
Updated the Command Visitor's Database 2.0 (CMVD 2.0)
Updated the Personnel Database System 2.0 (UPDS 2.0)
Created a Command Survey Assessment System (CSAS)
B.S. in Electrical Engineering - NC AT&T State Univ ersity
Mr. Anderson is an experienced Systems Engineer with over 15 years experience, directly involved in system integration, storage management, traffic and scheduling systems, automation of broadcast systems, regression testing, project scope, project resource management, architectures conformance, quality assurance testing, vendor management, system administration and support.
Windows 2000, NT, UNIX, Novell NetWare, Lotus Notes R4 SQL Server, Oracle 8.x, Sybase, MS Access, Visual Basic, IIS, MS FrontPage 2000, HTML, JAVA PeopleSoft-Vantive8.5.5, Ceridian Source 500, Diners Club Financial System and BlackBaud/Raiser’s Edge
Mr. Anderson has been a Project Manager for various technical installations:
Systems Development and Implementation
Datastream Systems Inc
Professional Management Team
Cost Effective Consulting
Minimize Staff Expenditures Contract Technicians who are Dedicated to Service