This presentation describes the relationship between a software tester and a software developer and how it relates for delivering a high quality outcome.

1. By Dilini Prasangika
9th May, 2012

2.  Tester & Developer
 Are Testers trouble makers?
 Relationship behind the scene
 How to make the relationship healthy?
 How it affects for delivering a quality outcome?
 Some tips to be a good tester & developer

3.  Who is the Tester?
 Tester is the person who measures the product quality in
customer’s perspective to ensure what the customer
‘asked’ has been ‘developed’
 Who is the Developer?
 Developer is the person who develops the product
according to the given customer requirements

4.  What do you say?
 Unfortunately almost everywhere developers take the
tester as a trouble maker and vice versa

5.  In the SDLC, there is a potential conflict of interest between
developers and testers
 Developers can experience feelings of frustration, anger, and
bitterness whenever they have to face the testers and their bug
reports
 When there is a debate, as to fix or not to fix a bug, the debate
between developers and testers can get nasty
 If the level of understanding between
the testers and developers is insufficient,
the developers may start thinking the
testers are troublemakers, and vice versa

6.  Teamwork and Friendship are the best solutions
 If you are a TESTER;
 Share some test tactics with developers on how to test
the application
 Try to build friendly relations with developers
 Keep your issue reporting style positive and respective
 Be a supporter for the developer not a burden
Team Work is based
on the RIGHT
ATTITUDE &
COOPERATION of
all team members

7.  If you are a DEVELOPER;
 Remind yourself that the ultimate goal is to maximize
the value of the software
 It's the mission of both developers and testers to ensure
that there are no bugs in the software
 When issues or enhancements were raised, accept them
modestly
 Respect the ideas & suggestions of others
 Be friendly with testers without treating them as trouble
makers
 Be co-operative and collaborative with the team

8.  As a team, you are able to work together in finding
defects before handing over
 If everyone is cooperative enough to look into the actual
target, team can deliver a quality outcome as expected
by the customer
 If a battle arise between testers & developers, team
cannot meet the deadlines and the quality will not be
addressed properly
 At the end, customer satisfaction is improved by
delivering high quality products and it helps the growth
of the business and its reputation as well

9.  Finding bugs and breaking the product is the job of
testers because, from a business perspective, the cost is
significantly less and customers are much happier, if the
product is bug-free before it's shipped out the door
 By sharing test tactics with the developer, it will help him
 To recreate the issue
 To better understand the issue
 To test better before delivering the
product to QA
And ultimately, customer gets the RIGHT product as he
expected

10.  To create, build and maintain an everlasting harmony
between the testers and developers, here are some tips:
 Be a team player
 Share
 Raise an Alarm
 Accept Frameworks
 Tester is a bridge
 Be a great contributor
 Encourage
 Remember

11.  http://www.softwaretestinghelp.com/
 http://www.vietnamesetestingboard.org
 http://marjanashammi.wordpress.com/2008/04/07/re
lationship-between-a-developer-and-a-testerqa/

13. Thank You!!!