Introduction to Gov 2.0 and Open Government (ignite style)


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An introduction to Government 2.0, delivered in the 5-minute Ignite format.

Covers the three elements of open government (collaboration, transparency, participation) and shows some real examples.

Suggests using "Open Government" instead of "Gov 2.0" as a way of making the concept more approachable to a larger audience.

Published in: News & Politics
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  • Unless specifically stated, the views in this presentation are the author’s own and do not reflect official policy or comment of his employer. Department of Justice nameplate and Victorian Government insignia © State of Victoria, Australia
  • About me: General Manager Strategic Communication Masters degree in Public Administration Studied at Harvard’s Kennedy School of Government My team behind many of the online innovations Department of Justice is now known for Gov 2.0 evangelist Passionate about the possibility of doing faster, better smarter things in government. These views are my own and don’t represent official comment from the department Image by
  • Lots of talk about Gov 2.0 Victoria leading the way: Head of Victoria’s public service, Helen Silver, launched action plan August 2010 Four-prongs, 14 action points Puts the citizen at the centre of decision-making Every department has signed up to the plan Have a responsibility to do this Problem is, most people don’t know what “Gov 2.0” means! Copy of Victoria’s Government 2.0 Action plan available at or follow
  • 10 years ago, online was about web sites and home pages We just put brochures on screen Communication was one way We simply talked AT people. Image by available at
  • Now the internet has evolved Web 2.0 technology is about two-way communication We don’t just talk AT people, but we now listen This change, driven by Facebook, Twitter and social media puts the power in the hands of the users Called Web 2.0 because it is the second generation, the new way, of the web. Image by available at
  • Gov 2.0 is the new way of delivering government It’s not about technology It is a fundamental shift in the way we do the business of government (It’s also called democracy!) It’s a mindset Innovation Sharing Learning Gov 2.0 should be banned Many people get confused by the “2.0”… so let’s stop using the term!
  • Instead, call this new approach “Open Government” People instantly know what we are talking about Removes the geekyness Open Government is a fundamental shift way we doing our job
  • Why does Open Government matter to us? Something has to give: Technology moving incredibly fast People question importance of government Big, tricky, wicked problems we didn’t have 20 years ago Being asked to do more with less People are starting to demand it We need to do things differently or our system could break under the strain Image © via
  • Think of open government as a stool with three legs Each of the legs play a vital role in keeping things stable Collaboration Openness and transparency Participation by citizens Stool analogy thanks to Image © via
  • The Ideas Jam is one example of the wisdom of crowds A smarter, faster, better suggestion box Sought innovative ideas Hundreds of votes helped identify most popular
  • Google’s Image Labeler ( harnesses people power to make searching for images better (Flickr has a version called Fastr) A game to see how quickly you can “tag” images Hundreds of millions of photos have been labelled Doesn’t involve staff, uses volunteer power
  • An example of collaboration in Victoria is also Parks Victoria. We Plan Alpine ( encourage people to collaborate on the strategic plans for state parks Another example is Future Melbourne by the Melbourne City Council (
  • Big changes sweeping the globe President Obama took Openness and Transparency to another level UK Government is storming ahead Australian Govt discussing improvements to transparency with independents “ If we don’t clean our own windows, then people may smash them in for us” – Bill Thompson, BBC commentator
  • Victorian Government releases location of all fixed speed and red light cameras Includes calibration certificates to show when they were last checked Demonstrates openness and transparency Cuts down on paperwork, as not tied up in administrative tasks
  • App My State is a competition launched by the Victorian Premier ( Gets people to use government data in new and interesting ways Data housed at $100,000 prize pool attracted millions in software development Winners: Which bin MyMarkets
  • Third leg of the chair is citizen participation Government helps people to do things for themselves Can’t be everywhere at once An involved citizenry leads to a stronger democracy
  • Can’t put a police officer in every late night bar Instead, run a campaign designed to get people to take responsibility for themselves and their mates ( Much more effective use of taxpayer money Deals with the problem at the source, rather than mopping up the consequences
  • Department of Justice built an iPhone app for the CFA ( Publishes latest fire locations (taken from CFA control centre) Puts decision-making in the hands of citizens Gets people to share amongst their friends and family
  • Government over the next decade will become increasingly complex Continue to be asked to do more with less Speed that society is moving makes things even harder Something has to give “If nothing changes, nothing changes”
  • Let’s introduce Open Government as a way of working smarter A way of doing more with less Working together, learning and sharing Helping the public service work faster, smarter, better
  • Who wants to be part of the change? I am getting together a group of interested staff Over lunchtime sessions Bring your lunch Informal way of discussing ideas and delivering open government All welcome Be part of the change you want to see in the public service Image by Manu Mohan available at
  • Introduction to Gov 2.0 and Open Government (ignite style)

    1. 1. Intro to Gov2.0 Unless indicated otherwise, content in this presentation is licensed: justice.vic
    2. 2. @darrenwhitelaw Some call me an online evangelist
    3. 3. So what’s this Gov 2.0 stuff anyway?
    4. 4. Web 1.0
    5. 5. Web 2.0
    6. 6. Gov2.0 (It’s not just about technology!)
    7. 7.  Open Gov
    8. 8. Something has to give
    9. 9. <ul><li>Collaboration </li></ul><ul><li>Openness </li></ul><ul><li>Participation </li></ul>
    10. 10. Wisdom of crowds
    11. 11. Mass collaboration
    12. 12. Citizen-centric policymaking
    13. 13. <ul><li>Collaboration </li></ul><ul><li>Openness </li></ul><ul><li>Participation </li></ul>
    14. 16. <ul><li>Collaboration </li></ul><ul><li>Openness </li></ul><ul><li>Participation </li></ul>
    15. 18. Free download for FireReady iPhone
    16. 19.  Bureaucratic Not appreciated Risk averse Too busy Reactive Inflexible Negative publicity Red tape
    17. 20.  Open Gov
    18. 21. Image by Manu Mohan So who’s up for change?
    19. 22. Re-using this presentation? The fine print… <ul><li>Parts of this presentation not under copyright or licensed to others (as indicated) have been made available under the Creative Commons Attribution Share Alike 3.0 Australia Licence . </li></ul><ul><li>Put simply, this means: </li></ul><ul><ul><li>You are free to share, copy and distribute this work </li></ul></ul><ul><ul><li>You can remix and adapt this work </li></ul></ul><ul><li>Under the following conditions </li></ul><ul><ul><li>You must attribute the work to the author: </li></ul></ul><ul><ul><ul><li>Eg Darren Whitelaw (links to </li></ul></ul></ul><ul><ul><li>You must share alike – so if you alter or build upon this work you have to keep these same conditions </li></ul></ul><ul><li>Unless stated otherwise, the information in this presentation is the personal view of the author and does not represent official policy or position of his employer. Products mentioned do not imply official endorsement. </li></ul>