Cloud watch on hrms solutions q42013 final - preread

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  • 1. Cloud Watch on HCM Summary Version CC India, Research December 2013 Copyright © 2013 Capgemini Consulting. All rights reserved.
  • 2. Contents Objective and approach Sneak Peek at HCM Cloud Market HCM Cloud Solution Footprint Contact Details Copyright © 2013 Capgemini Consulting. All rights reserved. 2
  • 3. Objectives, Approach and Context Objectives and Approach Context  Provide a single source of information on leading HR  Cloud computing is the availability of hardware, software and solution providers across the globe  Identify leading players across HRM SaaS functionalities  The study uses publicly available information sources: data via the internet and it represents the network of connected computers  Software as a service (SaaS) is one of the service models – Text line searches offered in cloud computing along with Infrastructure as a service (IaaS), Platform as a service (PaaS) and Network as a service (NaaS) – Industry reports  SaaS is a growing phenomenon in the market and has made a – Company websites successful penetration into mainstream Enterprise IT – Analysts reports  Earlier, licensed on-premise software was the dominant Authors deployment model in production, but with time, on premise vendors have also begun to offer SaaS based solutions CC India, Research services Version Status Final  Coupled with the buy side objective of reducing the cost of ownership, the SaaS revolution is bound for exclusive growth across all forms of a business Delivered in Q4, 2013  Globally, Capgemini Consulting helps many of its clients on the use of Software as a Service solutions, and this document intends to provide a single source of truth about HR SaaS solutions currently available in the market, with a focus on the European market Copyright © 2013 Capgemini Consulting. All rights reserved. 3
  • 4. Contents Objective and approach Sneak Peek at HCM Cloud Market HCM Cloud Solution Footprint Contact Details Copyright © 2013 Capgemini Consulting. All rights reserved. 4
  • 5. December, Q4, 2013 A sneak peek at HCM Cloud Market(1/2) VENDOR CORNER  Oracle has enhanced its Oracle HCM Cloud and Oracle Talent Management Cloud by streamlining succession planning, extended mobile recruitment, centralize performance feedback, etc >> Read More on Pg 31  Workday introduced Workday day Big Data Analytics for HR and Finance >> Read More on Pg 37  Peoplefluent launched OrgPublisher 11.2, that help deliver advanced turnkey workforce visualization reports >> Read More on Pg 41  Kronos made significant enhancements to its mobile and tablet applications in terms of easy access, notification alerts and geo-fencing capabilities >> Read More on Pg 47 PARTNERSHIPS, ALLIANCES AND M&A’S  Strategic partnership between SAP and China Telecom in cloud computing to provide SAP Cloud portfolio to   small and large organizations in China Salesforce.com and Workday strengthen their strategic partnership as they plan to integrate the entire Salesforce and Workday product lines Integration of SumTotal Talent Expansion Suite with Salesforce Identity to enable single sign-on across SumTotal Talent Expansion Suite >> Read More on Pg 35 >> Read More on Pg 38 >> Read More on Pg 44 Copyright © 2013 Capgemini Consulting. All rights reserved. 5
  • 6. December, Q4, 2013 A sneak peek at HCM Cloud Market(2/2) ANALYSTS SPEAK  Oracle Fusion HCM received Ventana Research Technology Innovation Award for business innovation in the category of HCM >> Read More on Pg 32  SuccessFactors named a Leader in 2013 IDC MarketScape Integrated Talent Management Report for Western Europe  Kronos named Worldwide Leader in Workforce Management solutions by IHS Inc  Raet named as the most innovative Dutch organization in the Erasmus competition and innovation Monitor >> Read More on Pg 35 >> Read More on Pg 47 >> Read More on Pg 74 EVENTS  Learning Technologies Conference & Exhibition, organised by Kenexa to be held on 29th-30th January, 2014 in Olympia 2, London, UK  HR Directors Business Summit to be held on 4th-5th February, 2014 in The ICC, Birmingham, UK  Human Resource Summit 2014 will be held in Barcelona from 8th-10th October, 2014 >> Read More >> Read More >> Read More Copyright © 2013 Capgemini Consulting. All rights reserved. 6
  • 7. Contents Objective and approach Sneak Peek at HCM Cloud Market HCM Cloud Solution Footprint Contact Details Copyright © 2013 Capgemini Consulting. All rights reserved. 7
  • 8. HCM SaaS solutions can be categorised into Core HR, Workforce, Talent, Learning, Recruitment Management and Compensation & Benefits HCM Cloud Solution Footprint Base Salary Administration Bonus Programs Commissions Employee Records Payroll Benefit Administration and Enrolment Salary and wage structure Jobs and positions Employee Engagement Compliance Organisational structures Absence Management Time reporting Workforce scheduling and assignments Attendance Productivity Analysis Paid Time Off Labor Cost Distribution Employee Performance Competency Management Goal Management Succession Planning Career Planning Wellness Talent Review Core HR Stock and Long Term Incentives Retirement and Savings Employee Recognition Market Pricing and Equity (Strategic) Workforce Planning Applicant Evaluation Requisitions Diversity & Compliance Sourcing and Social Recruitment Candidate Engagement Compensation & Benefits Recruitment management HCM Solutions (Cloud & Mobile) Workforce Management Talent Management Learning Management Onboarding Leadership Development Learning Course Administration Content Management Mobile Learning Mentoring Collaboration Social and Informal Learning Retention Management Professional Certification Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis Copyright © 2013 Capgemini Consulting. All rights reserved. 8
  • 9. Organizations tend to integrate social networking activities to leverage Core HR data activities to drive best-in-class business results Core HR Solutions Core HR “Licensed on-premise software remains the dominant deployment model in production with SaaS based solutions contributing only 18% of Core HR segment’s revenues1” Employee Records Payroll Benefit Administration and Enrolment Salary and wage structure Jobs and positions Employee Engagement Compliance Organisational structures Trends Description Integrating social media into core HR activities boosts collaboration  Using HR software that embeds social media into daily activities and processes that encourage employees in all work locations to communicate and collaborate in real-time and via mobile app too  Companies need to move away Focus on full technology integration Completeness / Strength of the offering;  from information silos to unified Core HR systems Solutions must centralize the HR management throughout the life cycle of employees Vendor Example  Infor’s HCM app fosters collaboration by displaying social networking activities and documents from within the people tracking software Core HR HCM Solutions (Cloud & Mobile)  SuccessFactors ‘Employee Central’ enables global HR teams to focus on creating strategic value for the business by streamlining processes and providing access to information that supports faster decision-making Vendor Landscape Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; The Forrester Wave™: Human Resource Management Systems, Q1 2012; CC India Analysis; HRM Solutions: Traditional Models clash With Next-GenerationProcesses And Technology; Forrester 2012; www.workforce.com; http://successfactors-corehr.com/ Copyright © 2013 Capgemini Consulting. All rights reserved. 9
  • 10. WFM consolidation will continue to occur in the vendor/provider market through partnerships and acquisitions across the industries Workforce Management Solutions Workforce Management “SaaS adoption has slowly started to evolve, as the leading vendors have now begun to offer both on-premise and SaaS solutions” Time reporting Absence Management Attendance Workforce scheduling and assignments Paid Time Off Productivity Analysis Trends Description Strong demand for Mobile Workforce Management (WFM)  Mobile WFM helps increase employee  Completeness / Strength of the offering;  Vendor Example  Kronos licensed WFM solutions responsiveness and decision-making speed Increase in demand to enable employees to work when mobile  Expanding application breadth through Expansion of applications through acquisitions organic development and acquisition, with increasing vertical industry focus Consolidation will continue in the vendor market Labor Cost Distribution HCM Solutions (Cloud & Mobile) Workforce Management to more than 250,000 employees across a wide variety of industries  Kronos acquisition of healthcare  WFM provider API Healthcare Corporation RedPrairie acquired all-commerce solutions provider Escalate Retail Vendor Landscape Note: 1 CAGR refers to Compound Annual Growth Rate Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; CC India Analysis; Factiva ; Cisco Systems, 2012 Copyright © 2013 Capgemini Consulting. All rights reserved. 10
  • 11. Need to provide integrated talent management solutions and enhanced charting and visualization are the key trends in talent management Talent Management Solutions Talent Management “58% of the products revenues from Talent Management solutions are via SaaS based solutions” Employee Performance Competency Management Goal Management Succession Planning Talent Review Career Planning Retention Management Talent Management systems market is rapidly integrating through vendor consolidation Enhancing charts and visualization capabilities Completeness / Strength of the offering; Vendor Example  Most users are now looking for a toolset Trends Description  Oracle Fusion HCM), SAP (Employee  which integrates talent management, core HR and payroll No vendor has a perfect solution yet but all leading players are moving towards providing an integrated talent management solution  Talent management vendors will continue to enhance charting and visualization capabilities in their product Central and SuccessFactors) are essentially there now (with many little integration issues to complete), ADP and SilkRoad are each well along with a fully integrated system HCM Solutions (Cloud & Mobile) Talent Management  Workday's faceted search integration with n-Box and ‘active’ organization charts in multiple vendor offerings Vendor Landscape Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Forrester 2012; Recruitment Aligns With Talent Management, Forrester, 2011; HRM Solutions: Traditional Models clash With Next-GenerationProcesses And Technology; Forrester; Hype cycle for HCM software, Jul 2013; Forbes.com; CC India Analysis; Copyright © 2013 Capgemini Consulting. All rights reserved. 11
  • 12. Over time, there have been rising need for customization in learning management to adapt to the end users’ preferences Learning Management Solutions Learning Management “In Learning Management, the SaaS model currently accounts for 45% of its product revenues” Leadership Development Learning Course Administration Content Management Mobile Learning Mentoring Collaboration Social and Informal Learning Professional Certification Description Trends  An interface that can be Need for Personal Learning Environment (PLE) Gamification in Workplace Learning Completeness / Strength of the offering;  manipulated to meet end-user’s needs and preferences Know learners’ interests and gaps in knowledge and skills and proactively suggest new information courses  Global game-based learning market reached $1.2 billion in 2011. and is estimated to more than double to $2.5 billion by 2015 Vendor Example  Saba provides Personalized Learning HCM Solutions (Cloud & Mobile) Experience through  Domain-specific portals - Access related  companies and organizations within each vertical Highly configurable user interface and user-defined graphical navigation Learning Management  Peoplefluent released its Workforce Explorer iPad app which includes a first of its kind gamification functionality, called “Workforce Explorer Challenge Vendor Landscape Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; Peoplefluent website; Saba website; Bersin blog; CC India Analysis Copyright © 2013 Capgemini Consulting. All rights reserved. 12
  • 13. Recruiting technology is now gravitating toward customer relationship marketing focusing on candidate experience and identifying the right candidate from the entire pool Recruitment Management Solutions Recruitment management “83% of the product revenues of recruitment solutions market was contributed by SaaS based solutions” (Strategic) Workforce Planning Requisitions Sourcing and Social Recruitment Talent Pools Applicant Evaluation Diversity & Compliance Trends Description Selection management system or Smart ATS (Applicant Tracking System)  Systems to use a combination of biometric data and proprietary algorithms to predict which candidates are likely a fit, and which are not  Video interviews and video resumes Video, Bigdata and Analytics on the rise Completeness / Strength of the offering;  will be on the forefront Help parse applicant information and predict those who are likely to be stellar performers Candidate Engagement Onboarding Vendor Example  Kenexa provides its applicant  tracking system trough its product, Kenexa 2x BrassRing SilkRoad provides ATS in its SilkRoad OpenHire product HCM Solutions (Cloud & Recruitment Mobile) management  Workday provides mobile analytics feature in its ‘Workday Recruiting’ that allow recruiters to conduct headcount planning, job requisition, and pipeline management analytics on the go Vendor Landscape Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions) Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; http://www.hrtechnews.com; Kenexa website; CC India analysis Copyright © 2013 Capgemini Consulting. All rights reserved. 13
  • 14. Compensation & Benefits tools have become a component of broader Talent Management suites and there have been significant mergers & acquisitions in the market Compensation & Benefits Solutions Compensation & Benefits “SaaS penetration in the Compensation and benefits function has gained momentum and contributes 52% of this segment’s product revenues Base Salary Administration Bonus Programs Commissions Stock and Long Term Incentives Employee Recognition Wellness Retirement and Savings Market Pricing and Equity Description Trends Compensation vendors leverage pay-forperformance  Compensation specialists leverage the link between rewards and performance  There have been significant Mergers & Acquisitions Completeness / Strength of the offering; mergers and acquisitions in the compensation market during the past few years Vendor Example  Workscape added performance to its Compensation & Benefits capabilities Compensation & Benefits HCM Solutions (Cloud & Mobile)  Kenexa acquired Salary.com, a provider of on-demand talent management, payroll, and compensation solutions and ADP’s acquired Workscape, provider of integrated benefits and talent management solutions and services Vendor Landscape Note: 1 Includes product revenues (i.e., licenses, maintenance, and subscriptions Source: Embrace Future Trends To Deliver HRM Business Impact, Gartner 2012; HRM Solutions: Traditional Models clash With Next-Generation Processes And Technology; Forrester 2012; CC India Analysis Copyright © 2013 Capgemini Consulting. All rights reserved. 14
  • 15. Contents Objective and approach Sneak Peek at HCM Cloud Market HCM Cloud Solution Footprint Contact Details Copyright © 2013 Capgemini Consulting. All rights reserved. 15
  • 16. Want to know more? Please get in touch with: Ronald van den Berg Peter Speleers Andreas Stålbäck Principal Consultant People & Performance Mob: +31 (0)6 – 15030294 Secretary: +31 (0)30-6898844 Mail to: ronberg@capgemini.com Practice Manager HCM Technology Transformation Services Consultant Tim van der Wal Hannele Koskenmäki Mårten Nilsson Principal Consultant People & Performance Mob: +31 6 1503 0286 Secretary: +31 (0)30-6898844 Mail to: Tim.vander.wal@capgemini.com Managing Applications Consultant Consultant Mob: +358405108973 Mail to: hannele.koskenmaki@capgemini.com Mob: + 46 702925957 Mail to: marten.nilsson@capgemini.com Lysette Kampman Hugo Ruiz Ronan How Managing Consultant People & Performance Mob: +31 6 29560779 Secretary: +31 (0)30-6898844 Mail to: Lysette.Kampman@capgemini.com Managing Consultant UK HR Cloud Lead Mob: 0034-647746053 Mail to: hruizlop@capgemini.com Mob: +447891158643 Mail to: ronan.how@capgemini.com Mob: +3227081666 Mail to: peter.speleers@capgemini.com Mob: + 46703395607 Mail to: andreas.stalback@capgemini.com Agra Fernando HCM Consultant Mob: +49151402504 60 Mail to: agra.fernando@capgemini.com Copyright © 2013 Capgemini Consulting. All rights reserved. 16