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Presentation given by GDS transaction design team about the GOV.UK design principles.

Presentation given by GDS transaction design team about the GOV.UK design principles.

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Transcript

  • 1. The Challenges ofDesigning for EveryoneREVOLUTIONISING UK GOVERNMENT ONLINEGovernment Digital Service
  • 2. What does theGovernment Digital Service do?
  • 3. to medical records Child benefitarming Jobseeker’s Allowance State pensions Passport applic Book a driving test Car taxStudent loan Register to voteion Sign an e-petition Lasti Freedom of Information Request
  • 4. http://flic.kr/p/tRSgx
  • 5. http://flic.kr/p/6ZwuPm
  • 6. http://www.vlada.hr/en
  • 7. 1 in 5 phone calls to agovernment helplinewere a result of a failedonline transaction
  • 8. For one digital service,each user had to call thehelpline on averageSEVEN times
  • 9. £1 ,000,000,000 saving per year
  • 10. “ It’s unacceptable that to change one line of code in one application can cost up to £50,000 ” C H R I S C H A N T, G - C L O U D P R O G R A M M E D I R E C T O R
  • 11. 1,500 websites closed so far
  • 12. www.gov.uk
  • 13. 1 Start with needs 2 Do less 3 Design with data 4 Do the hard work to make it simple 5 Iterate. Then iterate again. 6 Build for inclusion 7 Understand context 8 Build digital services, not websites 9 Be consistent, not uniform10 Make things open: it makes things better
  • 14. 1 Start with needs 2 Do less 3 Design with data 4 Do the hard work to make it simple 5 Iterate. Then iterate again. 6 Build for inclusion 7 Understand context 8 Build digital services, not websites 9 Be consistent, not uniform10 Make things open: it makes things better
  • 15. The video that goes here is so good it gets a round of applause. Sorry you don’t get to see that on SlideShare.
  • 16. 1 Start with needs 2 Do less 3 Design with data 4 Do the hard work to make it simple 5 Iterate. Then iterate again. 6 Build for inclusion 7 Understand context 8 Build digital services, not websites 9 Be consistent, not uniform10 Make things open: it makes things better
  • 17. www.direct.gov.uk
  • 18. http://flic.kr/p/8nV6ud
  • 19. http://flic.kr/p/8u6JwE
  • 20. 1 Start with needs 2 Do less 3 Design with data 4 Do the hard work to make it simple 5 Iterate. Then iterate again. 6 Build for inclusion 7 Understand context 8 Build digital services, not websites 9 Be consistent, not uniform10 Make things open: it makes things better
  • 21. http://flic.kr/p/5QfsNz
  • 22. 1 Start with needs 2 Do less 3 Design with data 4 Do the hard work to make it simple 5 Iterate. Then iterate again. 6 Build for inclusion 7 Understand context 8 Build digital services, not websites 9 Be consistent, not uniform10 Make things open: it makes things better
  • 23. Ideal
  • 24. Reality
  • 25. www.twitter.com
  • 26. 1 Start with needs 2 Do less 3 Design with data 4 Do the hard work to make it simple 5 Iterate. Then iterate again. 6 Build for inclusion 7 Understand context 8 Build digital services, not websites 9 Be consistent, not uniform10 Make things open: it makes things better
  • 27. http://flic.kr/p/8VgLUe
  • 28. 1 Start with needs 2 Do less 3 Design with data 4 Do the hard work to make it simple 5 Iterate. Then iterate again. 6 Build for inclusion 7 Understand context 8 Build digital services, not websites 9 Be consistent, not uniform10 Make things open: it makes things better
  • 29. http://flic.kr/p/8zitDf
  • 30. http://flic.kr/p/p4y94
  • 31. ARIA landmark roles:<div id=“header” role=“banner”>…</div>
  • 32. www.wiltshirefarmfoods.com
  • 33. 1 Start with needs 2 Do less 3 Design with data 4 Do the hard work to make it simple 5 Iterate. Then iterate again. 6 Build for inclusion 7 Understand context 8 Build digital services, not websites 9 Be consistent, not uniform10 Make things open: it makes things better
  • 34. http://flic.kr/p/DvVuX
  • 35. http://flic.kr/p/5qvKjU
  • 36. 1 Start with needs 2 Do less 3 Design with data 4 Do the hard work to make it simple 5 Iterate. Then iterate again. 6 Build for inclusion 7 Understand context 8 Build digital services, not websites 9 Be consistent, not uniform10 Make things open: it makes things better
  • 37. 1 Start with needs 2 Do less 3 Design with data 4 Do the hard work to make it simple 5 Iterate. Then iterate again. 6 Build for inclusion 7 Understand context 8 Build digital services, not websites 9 Be consistent, not uniform10 Make things open: it makes things better
  • 38. http://flic.kr/p/a8QStt
  • 39. 1 Start with needs 2 Do less 3 Design with data 4 Do the hard work to make it simple 5 Iterate. Then iterate again. 6 Build for inclusion 7 Understand context 8 Build digital services, not websites 9 Be consistent, not uniform10 Make things open: it makes things better
  • 40. http://flic.kr/p/9rngcG
  • 41. www.gov.uk github.com/alphagovdigital.cabinetoffice.gov.uk @GovUK
  • 42. some images cc licenced from Paul Lloyd
  • 43. www.gov.uk
  • 44. Thank you. @GovUK