So you have decided that your company wants to go multinational with its products and services, but can’t seem to find enough qualified workers who are bilingual and you think to yourself, “Is this really a good idea”? Rest easy, knowing that call centers in Costa Rica can help.

1. Using a multinational Call Center has it’s benefits
http://www.dialogue-marketing.com/

2.  Call centers in Costa Rica offer many benefits
that are not available in many of their U.S.
counterparts. We will be discussing a few of
these benefits and why choosing a call center
in Costa Rica not only helps to build and
improve domestic and international customer
relationships, but also helps to lower total
costs as opposed to using a U.S. based call
center.
http://www.dialogue-marketing.com/

3. Amongst the many areas and issues that a company may
have when considering “outsourcing” their help desks and
customer services, is that they will lose their customer
relationships and in turn, lose future sales. This is where call
centers in Costa Rica can reassure you that they are who you
are looking for, and that you can trust them with your
customer relationships and services. Whereas typical call
centers in the U.S. may speak one language, English, Costa
Rican call centers have employees that are bilingual in both
English and Spanish, as well as some that are multilingual,
knowing English, Spanish and either Portuguese, Italian or
German. The ability to have customer service representatives
that speak a wide range of languages not only helps when
you are working with multinational clients, it also helps
when you are dealing with domestic customers as well.
http://www.dialogue-marketing.com/

4. Home to over 200 high tech, multinational companies
thanks to the outstanding academic level of its
population, as well as the high standard of modern
services, Costa Rica also offers 100% redundancy, and
more than 90% of its energy is renewable.
 What does this mean for my business?
To put it short and simple, lower costs overall. Whereas
domestic call centers may not have renewable energy
resources, certain Costa Rican call centers benefit
from the over 90% renewable energy, which in turn
lowers their costs.
http://www.dialogue-marketing.com/

5. Costa Rica ranks number 1 in Latin America in
labor-employer relations, what this means for a
potential partner is that your employees will be
satisfied with their employer and in turn promote
a positive attitude and disposition to all incoming
calls and clients. Along with Costa Rica ranking
number 1 in labor-employer relations, they also
rank number 1 in Latin America for their
education system, ensuring that all workers who
are representing your company and customer
service are educated with either a high school
diploma and/or college degree.
http://www.dialogue-marketing.com/

6. With all the benefits mentioned above about
call centers in Costa Rica, you can begin to
measure the effects of using a domestic call
center versus that of a Costa Rican call
center. For more information on what types
of services Costa Rican call centers can help
you with, click here.
http://www.dialogue-marketing.com/

7.  Dialogue Marketing goes beyond traditional call
center services to improve business’s
relationships with their customers by recognizing
and responding to market trends that result in
high touch/high value customer experiences. By
combining a dynamic culture, passion, and
innovation we work to enhance each stage of the
customer lifecycle for the following industries:
blood donor recruiting, communications,
consumer products, ecommerce, insurance,
financial, non-profits, and lending.
Visit http://www.dialogue-marketing.com/ to
learn more.
http://www.dialogue-marketing.com/