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There are many communications services in use today that have been premise-based or hosted including Contact Center, IVR, PBX and Conferencing Services. The migration of these services to the cloud provides the enterprise user with an OPEX model. More interestingly, however, this migration also delivers opportunities to the application/service provider to expand their current customer base and become increasingly capable of competing in the larger marketplace.
In this presentation, Dialogic will offer insight as to which migration strategies – from private clouds to public cloud-based systems – will enable service providers to best expand on new business opportunities, while continuing to maintain their existing customer base.
The viewer will gather an understanding of the different migration strategies from private clouds to public cloud-based systems, and the steps that need to be taken to ensure providers’ current customer bases are maintained while new customers are acquired.