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Culture Journeys
 

Culture Journeys

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Culture Journeys is a framework for organizations to help its employees learn and adapt to its culture. This blog is an attempt to share the learning stages, road maps and ways to help talent to ...

Culture Journeys is a framework for organizations to help its employees learn and adapt to its culture. This blog is an attempt to share the learning stages, road maps and ways to help talent to navigate the way to achieve their career goals, align and adapt to the corporate culture.

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    Culture Journeys Culture Journeys Presentation Transcript

    • © 2012 MetricStream, Inc. All Rights Reserved. Culture Journeys #CultureCode Dheeraj Prasad, Vice President – HR, Customer Advocacy & Production Engineering http://www.linkedin.com/in/dheerajprasad @dheeraj_prasad www.culturejourneys.blogspot.com
    • © 2010 MetricStream, Inc. All Rights Reserved. Agenda What is Culture GRC Culture An Analogy for Organization Culture New Joiner Conditions For Performance Success Ways to learn a new Culture A Model to Learn Adapt To A New Culture The MetricStream Way Exercise – The Culture Coin Test
    • © 2012 MetricStream, Inc. All Rights Reserved. What is Culture? Integration Differentiation Segmentation Culture is a common programmable code of shared values and beliefs!
    • © 2013 MetricStream, Inc. All Rights Reserved. GRC Culture – A Foundation For Corporate Governance
    • © 2013 MetricStream, Inc. All Rights Reserved. • As per AMR, US companies will spend $29.8B on GRC in 2010 • “GRC in 2010: $29.8B in Spending Sparked by Risk, Visibility, and Efficiency” AMR Research/Gartner, November 2009 • Gartner has forecast a compound annual growth rate for the GRC market of approximately 20% through 2011 • Gartner Report Highlight, January 2008 • Forrester estimates $9.3B spend on GRC Technology – $2.2B on GRC Information/Content and $40.6B on GRC Professional Services in 2008 • Forrester Research 2008 GRC Drivers, Trends and Market Directions – March 2008 GRC Market Opportunity
    • © 2012 MetricStream, Inc. All Rights Reserved. How is MetricStream building a GRC Culture? Click on any image to view the videos
    • © 2012 MetricStream, Inc. All Rights Reserved. Weather is what conditions of the atmosphere are over a short period of time, and climate is how the atmosphere “behaves” over relatively long periods of time. Weather is measured in terms of temperature, humidity, precipitation, cloudiness, brightness, visibility, wind, and atmospheric pressure. Weather can change from minute-to-minute, hour-to- hour, day-to-day and season-to-season. Climate is however the average of the weather over time and space. Climate is what you expect, like a very hot summer, and weather is what you get, like a hot day with popup thunderstorms. An Analogy For Organization Culture
    • © 2012 MetricStream, Inc. All Rights Reserved. Analogy Applying the Analogy Why this helps Climate (average of weather over time, space, and climate zone) Organization climate (the label of the culture). Patterns over time of cultural similarity across business units and geography are often reflected in visual representations, shared IT Systems, a single vision or mission statement It paints the picture of macro level consistency across an organization. Weather (short term, minutes to months) Organization culture varies as the immediate context changes Culture could and should reflect local conditions Climate change occurs but over a period of time Organization climate changes but over a period of time and due to context changes such as technology Local conditions (weather) might change to see and introduce sustained change across the organization (climate) An Analogy For Organization Culture
    • © 2012 MetricStream, Inc. All Rights Reserved. New Joiner Conditions For Performance Success The Allowable Timeframe Below Optimum Performance Optimum Performance Unacceptable Performance Below Optimum Performance The ability to learn “the way we do things round here” TheavailabilityofSupport The“priceofmembership” High Getting On Low High Fitting In Source: Organization Culture
    • © 2012 MetricStream, Inc. All Rights Reserved. Ways to Learn a new Culture Learning Method Example Skills Needed Feedback and Guidance given by boss and colleagues “You can learn from each other around the coffee “My boss is very good at giving me feedback Rapport Building Listening Openness to feedback Comparison with previous experiences “I have been in a head office before. The difference between the H.O and Field office are marked” Assessment Judgement Adaptability Observation of what is going on in the context “It was odd to see people come late to work. In my last job punctuality was the norm.” Patience Objectivity Curiosity Trial and Error “I offer things and then judge by the looks on people’s faces” Risk taking Persistence Resilience Investigating and asking questions “If I have to find out something, I have to go out and find it” Healthy sense of scepticism Research Questioning
    • © 2012 MetricStream, Inc. All Rights Reserved. A Model To Learn and Adapt To A New Culture Stage 1 - Confront and Accept the organization reality Tip – Spend time with people who can tell you about the hidden rules of success Stage 2 - Achieve role clarity Tip – Build a 30- 60-90 days plan and review as to how were they different from what you were expected to do Stage 3 - Locate yourself in the organization context Tip – Know how to position yourself in front of other peers Stage 4 - Detect signs of successful cultural integration (or lack of it) Tip – Proactively look for your Manager feedback at each stage of your first 30-60-90 days
    • © 2012 MetricStream, Inc. All Rights Reserved. The MetricStream Way MetricStream Culture Team Work InnovationCustomer Focus Never Say Die
    • © 2012 MetricStream, Inc. All Rights Reserved. Culture Club Welcome To The Culture Club!