Designing Talking Devices by Karen Kaushansky of Jawbone

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Designing Talking Devices delivered by Karen Kaushansky of Jawbone at Device Design Day 2011 hosted by Kicker Studio.

Jawbone designs world-class wireless headsets and speakers/speakerphones built for the mobile lifestyle. Not only are these devices used to communicate and stream audio content, but they also deliver intelligent and timely audio experiences/notifications directly to the user. These devices talk to you, tell you who's calling, tell you how much battery you have left and when it's running low, and provide feedback as you're completing tasks.

In this talk, Karen Kaushansky will share lessons learned from creating audio experiences for various Jawbone products and design guidelines that can be applied to any consumer device that offers feedback to its users.

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Designing Talking Devices by Karen Kaushansky of Jawbone

  1. Designing Talking Devices Karen Kaushansky karenk@jawbone.com
  2. DEVICES FOR THE MOBILE LIFESTYLE PERSONAL & SHARED PERSONAL & COMMUNITY HEALTH AUDIO LIFESTYLE LIFESTYLE CONNECTED & UPDATEABLE SERVICES PLATFORM
  3. JAWBONE AUDIO EXPERIENCETells you when it’s on …and lets you know what’s happening
  4. PERSONALIZATION “A bombshell is whispering in my ear, just added aVALENTONE to my ICONfrom @jawbone and yes I’m blushing”
  5. DESIGN IN CONTEXTWhere and how will device be used
  6. CONSIDER THE NON-USE CASES
  7. NOT ONLY ABOUT THE HERE AND NOWUsers bring their past experiencesand expectations to the deviceand the interactions.
  8. SOCIAL ACCEPTANCE AND PERCEPTION How does it feel? Is the intent to change behavior?
  9. Why do devices talk?
  10. GIVE INSTRUCTIONS
  11. OFFER INFORMATION
  12. GIVE FEEDBACK
  13. CREATES PERSONALITY
  14. ….AND MAGIC
  15. THE POWER OF AUDIO Email alert
  16. SPEAK ITIt’s not just what you saybut how you say it
  17. AUDIO PLAYBACK CONSIDERATIONS• How many different prompts?• Is audio dynamic?• Memory requirements for audio storage• Text-To-Speech vs pre-recorded audio• Localization
  18. CONCATENATED AUDIO 415-678-9872
  19. BEYOND TALKINGCreate a language with LEDsor haptic feedback
  20. Thank youkarenk@jawbone.com

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