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William Hudson - Agile User Experience and UCD (workshop)
 

William Hudson - Agile User Experience and UCD (workshop)

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Contribution & Benefit: This half-day course shows how to integrate User-Centered Design with Agile methods to create great user experiences. It takes an 'emotionally intelligent' approach to engaging ...

Contribution & Benefit: This half-day course shows how to integrate User-Centered Design with Agile methods to create great user experiences. It takes an 'emotionally intelligent' approach to engaging all team members in UCD.

Description: This half-day course shows how to integrate User-Centered Design with Agile methods to create great user experiences. It also addresses the new topic of Persona Stories, introduced in an Interactions article by the author in the Nov-Dec 2013 issue (available at www.personastories.com).
The course is a balanced combination of tutorials, group exercises and discussions, ensuring that participants can gain a rich understanding of the problems presented by Agile and how they can be addressed.

Origins: This is an updated half-day version of a popular one-day course that has been well-received within a major UK telecoms operator and at a number of public presentations in London, Brussels and Hamburg in 2010 and 2011. It has been part of the CHI course offerings annually since 2011. It was well-attended at CHI 2013, with 50 places booked and a waiting list.

Features:
Up-front versus Agile UCD
Empathy gap, balanced teams and embedded user experience roles
Design decision styles and minimum viable products (MVPs)
Personas and the persona myths
User Stories versus Persona Stories
Agile usability testing
Design maps

Audience: Usability, UX and UCD practitioners trying to integrate UCD activities within Agile teams. (Some familiarity with UCD techniques is required.)
Presentation: The course is approximately 60% tutorials and 40% activities or group discussions.

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    William Hudson - Agile User Experience and UCD (workshop) William Hudson - Agile User Experience and UCD (workshop) Presentation Transcript