Descartes SolutionsRouting, Mobile andTelematicsTracking, information gathering, measuring,delegating and optimizing the u...
Fleet and Resource ManagementFor organizations with delivery fleets, mobile resource management is critical, yet poses som...
By integrating design, planning, execution, performance management, mobile solutions and telematics, Descartesmaximizes pr...
The Descartes Advantage – Optimize Route Planning, Reduce Fuel Costsand Improve Asset UtilizationDescartes Routing, Mobile...
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Tracking, information gathering, measuring, delegating and optimizing the use of assets and people that are involved in the movement of goods using Descartes' Routing, Mobile & Telematics solutions.

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As a recognized innovator in delivery management, Descartes has offered market-proven routing and scheduling solutions for over 20 years. Its comprehensive suite of Routing, Mobile & Telematics solutions meets the needs of manufacturers, retailers, distributors and their logistics services providers by managing the entire delivery process, and enabling them to optimize and gain real-time control over their logistics assets and mobile workforce.

By integrating design, planning, execution, performance management, mobile solutions and telematics, Descartes maximizes private fleet and contract carrier productivity, improves customer service, provides visibility to global and regional supply chain performance, and captures the necessary data to drive world class logistics operations.

Descartes’ comprehensive Routing, Mobile & Telematics solutions play an integral part in supporting and improving a number of key logistics functions and processes.

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Tracking, information gathering, measuring, delegating and optimizing the use of assets and people that are involved in the movement of goods using Descartes' Routing, Mobile & Telematics solutions.

  1. 1. Descartes SolutionsRouting, Mobile andTelematicsTracking, information gathering, measuring,delegating and optimizing the use of assets andpeople that are involved in the movement of goods.
  2. 2. Fleet and Resource ManagementFor organizations with delivery fleets, mobile resource management is critical, yet poses some significant challenges.Whether performing deliveries and pickups, scheduling on-site inspections, or visiting clients to discuss merchandisingor take inventory – the need to communicate in real-time and optimize resources in the field is essential to maintainingmargins and profitability.Many operators today function on a manual, decentralized and fragmented model, without the help of optimization ordecision support technology. As a result, routing schedules tend to be static with little to no ability to manage dynamicjobs and/or route changes. This leads to added costs, fragmented fleet planning and underutilization of assets in the field.Addressing the ChallengeThere are many approaches to route planning functionality. The most basic approach has been to work with spreadsheetsand static calendars. As this is not an automated process, it requires the daily development of a new plan and the ability tobreak down data elements into individual or regional route packages. As a result, managers do not have insight into theentire route planning and dispatch process.Some users have adopted a range of tracking technologies to pinpoint the location of vehicles and/or personnel. Beyondknowing where field resources are at any given time, the information provides limited benefits. Dispatch managers arestill left with the inability to monitor and execute schedules against the plan in a way that optimizes delivery performanceand customer service while controlling costs.Others do have some level of control through designated route planners. However, the problem of unmanaged mobileassets remains unchanged. Mobile sales personnel and merchandisers, for example, are not part of the core deliveryfleet, so managers have very little day-to-day control over the plans they are working against. As a result, there tendsto be an extremely high degree of variability in efficiency. Self-reporting of miles and work done is not reliable andprone to inaccuracies and in some cases, abuse of the system. This becomes even more problematic from a compensationstandpoint. Reconciling the activities of field personnel with a less than accurate reporting system, in most cases, leads tooverpayment for services.There are a few companies that have explored the option of using route planning packages that interface with separatedispatch packages and mobile provider solutions to enable interaction with trucks on a day to day basis. Integrating andmanaging all three elements, however, is difficult. Especially with multiple vendors, integration costs can be high andbudgeting more unpredictable, leading to cost overruns and an impact on reliability. In addition, almost all in-houseapproaches require companies to identify and install software behind the firewall, increasing capital costs and risk.Descartes Routing, Mobile, & Telematics Suite:Comprehensive Solutions for Mobile Resource ManagementAs a recognized innovator in delivery management, Descartes has offered market-proven routing and scheduling solutionsfor over 20 years. Its comprehensive suite of Routing, Mobile & Telematics solutions meets the needs of manufacturers,retailers, distributors and their logistics services providers by managing the entire delivery process, and enabling them tooptimize and gain real-time control over their logistics assets and mobile workforce.
  3. 3. By integrating design, planning, execution, performance management, mobile solutions and telematics, Descartesmaximizes private fleet and contract carrier productivity, improves customer service, provides visibility to global andregional supply chain performance, and captures the necessary data to drive world class logistics operations.Descartes’ comprehensive Routing, Mobile & Telematics solutions play an integral part in supporting and improving anumber of key logistics functions and processes, including:Strategic Delivery Planning – helps companies build new services, sales territories and replenishment strategiesthat maximize customer service and profit. Solutions perform complex service scheduling for regularly occurringdeliveries, and provide fleet management applications for vehicle routing and tracking. It also evaluates geographicdistribution and sales potential for each customer to help establish optimal territories and routes.Daily Route & Load Planning – accelerates a company’s ability to continuously create reliable routes using fewertrucks, miles and drivers. As each new order is placed solutions re-optimize in real-time, allocating resources to helpmaximize operating efficiencies; deliver priority service to the most profitable accounts and routes; and maintain overallcustomer service objectives.Mobile & Wireless Fleet Management – integrates planning, dispatch, delivery status and wireless commu-nications to improve customer responsiveness and minimize the impact of service interruptions and exceptions. Descartessolutions provide delivery dispatch, monitoring and two-way wireless communications, enabling asset tracking andmonitoring of people in the field.Reservations – enables real-time reservation scheduling, easy delivery dispatch and real-time delivery managementthrough route optimization software. It also facilitates the online scheduling of deliveries or services.AVL – helps improve customer responsiveness through real-time status updates, forward predictability and enhancedexception alerting. This can reduce the need to track every aspect of a schedule and emphasize the implications of serviceinterruptions and exceptions.Dispatch – leverages integrated wireless devices to enhance real-time communication with drivers to improve customerservice. This offering coordinates drivers, dispatchers and call centers for operational improvements and customerresponsiveness. It facilitates new order assignments and manages exceptions along with recommendations for takingaction and communicating with drivers.Fleet and For Hire – provides an easy and affordable way to route plan, optimize, dispatch, track and monitor deliveryfleets in real time. This on demand fleet management solution optimizes both static and dynamic routes to maximizeefficiency, by taking into account geographic zones, time windows and other constraints when planning delivery fleets.It also provides a real-time global view of driver movement and delivery status to improve operational efficiency, reducecosts and improve service.Telematics – enables real-time, highly configurable field data capture including in-cab, turn-by-turn navigation, newtrailer and cab sensor integration and trailer action alerts (e.g. temperature, movement and other sensory inputs).Reporting Services – a standard reporting tool that allows for easy drag and drop report generation so users cancreate and modify sophisticated reports in minutes.
  4. 4. The Descartes Advantage – Optimize Route Planning, Reduce Fuel Costsand Improve Asset UtilizationDescartes Routing, Mobile & Telematics solutions Features include:are designed to meet the needs of organizations • Web-based access to a full suite of route planning andregardless of size or complexity, enabling optimal optimization tools;route planning, a reduction in fuel costs and • Central hosting and provisioning;significant improvements in asset utilization. • End-to-end functionality for planning, dispatch andThrough its software-as-a-service (SaaS) model mobile connectivity;for mobile resource management, organizations • Advanced reporting and analysis tools;can access advanced route planning capabilities • Support for passive tracking (e.g. GPS) and driveron demand, avoid the need for a high capital interaction (e.g. handheld computers) in real time;cost investment, and reduce in-house IT staffing • Support for a full range of mobile devices (e.g. blackneeds. As an established service provider with boxes, Java phones, BlackBerry devices, Windowsa long and proven history in logistics solutions, Mobile devices, and touch screen PCs);Descartes offers an easy-to-deploy and use Web- • Telematics functionality for truck and driver behaviorbased SaaS solution that provides end-to-end analysis available as add on services;functionality for local logistics needs. Descartes’ • Engine diagnostics using fault codes;strategic delivery planning solution for dispatch • Driver driving behavior;supports operators throughout the process, from • Maintenance scheduling;initial planning to execution and analysis. • State mileage reporting;With its on-demand, pay-as-you-go model, • Fuel efficiency reporting; andDescartes can address a full range of planning • Hours of Service for DOT regulations compliance.and execution needs for operations of any size –from 10 to 10,000 trucks. Rather than adopting Through the Descartes United by Design Partnera standalone approach to problems, Descartes program, logistics-intensive organizations also benefitsolutions are integrated and geared towards from seamless interoperability between Descartes’simplifying complicated and difficult problems logistics management solutions, and those provided bythroughout the end-to-end logistics process, supply chain partners around the world, encompassingenabling users to identify opportunities for all markets, modes and logistics related processes. Thisimprovement. In addition, Descartes Routing, interoperability is based on open standard collaborativeMobile, & Telematics solutions can easily be scaled interfaces (SCIs).up or down accordingto business needs withoutthe need for infrastructure changes.The Descartes Systems Group Inc. Descartes (TSX: DSG) (NASDAQ: DSGX) is the global leader in logistics technology. If logistics is critical to your business, Descartes connects the people and technology to put your organization in motion. Descartes’ Logistics Technology Platform combines the power of the GlobalTSX: DSG | NASDAQ: DSGX Logistics Network with the industry’s broadest array of modular and interoperable web and wireless logistics applications. Descartes is headquartered in Waterloo, Ontario, Canada and has offices and partners around the world.120 Randall Drive, Waterloo, Ontario © Copyright 2011 Descartes Systems Group Inc. All rights reserved. Descartes, the Descartes triad logo and all product names used are Descartes trademarks unless specifically identified as the trademarks of a third party.N2V 1C6, CanadaToll Free 800.419.8495 | Int‘l 519.746.8110info@descartes.com | www.descartes.com

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