This presentation was originally given at UPA 2012.
A case study detailing mobile usability testing methods, development of a controlled vocabulary, and delivery of personalized medical content
This 3-year project for Breastcancer.org set out to deliver personalized web content to breast cancer patients on their mobile devices. User research highlighted a critical challenge associated with capturing accurate diagnosis information from patients. The case study will include two unexpected but effective solutions to this problem.
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