• Save

Like this? Share it with your network

Share

Scaling Social Service

  • 343 views
Uploaded on

Presentation at Bluewolf's Transforming Customer Service

Presentation at Bluewolf's Transforming Customer Service

More in: Technology
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Be the first to comment
    Be the first to like this
No Downloads

Views

Total Views
343
On Slideshare
342
From Embeds
1
Number of Embeds
1

Actions

Shares
Downloads
0
Comments
0
Likes
0

Embeds 1

https://si0.twimg.com 1

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
    No notes for slide
  • We can’t go forever with 1 social ninja and an agency guy with colored socks

Transcript

  • 1. Scaling Social ServiceDerek LaneyDirector Product Marketing Management@derektweetsin/derektweets
  • 2. Prepare to Engage at Scale
  • 3. Tips for Achieving ScaleJeremiah Owyang, Altimeter: Prioritizing for Scale – #DF12
  • 4. 2 – Enable Business Units How to create a Social Media Playbook
  • 5. Tips for Achieving ScaleJeremiah Owyang, Altimeter: Prioritizing for Scale – #DF12
  • 6. 3 – Streamline with Tools Classify Actionable Internet Mentions
  • 7. Tips for Achieving ScaleJeremiah Owyang, Altimeter: Prioritizing for Scale – #DF12
  • 8. 4 – Communities 5 - Advocates
  • 9. Unified Platform for SocialTurn insights to actions and connections to customers for life.
  • 10. Where to Learn More? http://bit.ly/measureupsocial