2. Assessing Performance
Performance is most effectively assessed
through regular check-in sessions:
• Allows you to determine whether critical elements of the job are
being met
• Encourages clear communication of goals & objectives
• Allows employees to express concerns or constraints
• Identifies tools or resources needed for improvement
• Allows for coaching, guidance, & support
3. Techniques – Red Light, Yellow Light, Green
Light Strategy
• RED (20) – YELLOW (60) – GREEN (20)
• Red – Below-average contribution
• Yellow – Average contribution
• Green – Top contribution
4. Overview of the
Performance Review Process
1. Review all relevant information & data on performance
2. Document feedback on strengths & areas for improvement
3. Complete ratings for the review period
4. Create SMART objectives for next review period
5. Prepare for feedback session with employee
6. Communicate your expectations for improvement (verbally and in
writing)
7. Encourage employee to commit to resources you will provide to
help achieve success
5. Performance Management Process
Planning & Goal Feedback & Coaching Performance Review
Setting
Performance is evaluated for
Business objectives Feedback is information achievement of goals &
cascade down each level about behavior that helps demonstrated behaviors.
all the way to individual employees understand their Successful reviews
contributors – so that effectiveness in meeting goals. are the result of good
everyone has meaningful Coaching is manager input communication between manager
goals aligned with & guidance to help employees & employee throughout the
the strategy. Improve performance. performance period. Goals
are defined & coaching for
improvement is provided.
6. Performance interviews should
make every employee
aware of the importance of the
contribution they
are expected to make.