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DESIGNING POSITIVE CHANGE
C.Y.A.
with a Social Media
Policy
A Practical Introduction to Social Media Policy
Development for Nonprofits
Presented by:
Demetrio P. Cardona-Maguigad
Share the
conversation
@limeredstudio
#socialmediapolicy #socialpolicy
#communication #design
#socialmedia
#nonprofit
Introduction
Who’s in the room?
What is a Social Media
Policy?
People, Rules & Guidelines
Culture, Voice & Values
Anticipate Engagements
Sets Guidelines
Prevents & Responds to
Crisis
Adapts Through Time
Where do we Start?
Focus on Control
Control Somewhat Control No Control
Control Somewhat Control No Control
Our own
website
and blog
Our mission
Our messages
Our Policies
… Things we
have the power
to create and
make absolute
decisions on…
Employees or staff
Social Media
profiles and
accounts
Other people’s
comments on our
blog or social pages
Search
… Things we can
influence but may
not have the final
say on…
Other people’s
websites and blogs
Comments and
reviews on other
people’s websites
and blogs
Reactions or
responses to
services, products
or brand
… Things we can
not influence or
make decisions
on…
Focus on drafting rules and guidelines
around the things you have somewhat
control over.
If you don’t, things can move more out of
your control.
Establish Roles within the Organization
Develop Scenarios
Establish the Rules (Do’s and Don’ts)
Prepare Guidelines
Provide Examples for Staff
Be Clear and Concise
www.limeredstudio.com
http://www.limeredstudio.com/what-we-think/5-
practical-tips-implementing-a-social-media-policy-at-
your-organization
Did you love this webinar?
We would appreciate telling others
what you thought about it.
You can also follow us! Sign up for our newsletter or read our blog at http://www.limeredstudio.com/
Follow us on Facebook at https://www.facebook.com/limeredstudio
Twitter at https://twitter.com/limeredstudio
THANK YOU
www.limeredstudio.co
m

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