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Many modern organizations have every piece of software known to man. Yet to create a point of differentiation, each platform should be tailored through collaborative innovation. By uniting departments, encouraging new infrastructures and refocusing IT on strategy, strong concepts and competitive advantages can emerge. But before a concept is enacted, the following must be considered: organization size, the intuitiveness of collaboration tools, ease of integration, change management provisions, and security. This e-guide reviews collaboration tool considerations and three peer success stories.