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Today’sDell
Dell today“Technology has always been about enabling human potential.”          -Michael Dell2                         Glo...
Dell today    Our Purpose     Delivering technology solutions that enable      people everywhere to grow and thrive      ...
Dell today    Our people believe …    It’s about our customers. Not us.     We listen. And we learn.     We strive to im...
Dell today    The Dell difference    We provide technology    solutions that enable our    customers to drive results,    ...
Our leadership6                Global Marketing
Our leadership    Leadership in service    to our customers    95%                             100%    Of Fortune 500     ...
Our leadership    Leadership in the    communities we serve    Top 50    Named on Diversity Inc.’s Top 50 companies    for...
Dell today    Leadership in Giving    Making a meaningful difference    in underserved communities by using Dell’s    tech...
Industry trends10                Global Marketing
Industry trends                           $$$$$$$$$$$$$$$$$$$$                           $$$$$$$$$$$$$$$$$$$$             ...
Industry trends     Customer needs are changing.        Businesses and                       Consumers        organization...
Market dynamics     Emerging                                 Alternative                Consumerization   Explosion       ...
Dell Today      Our growth strategy      Empowering IT and organizations to achieve their full potential by      deliverin...
Dell today     Our FY12 financial strength     $62.1 billion       33%                 $1.6 billion     total revenues    ...
Our customers16              Global Marketing
Our customers     Who we serve     We want to help every person at every     age and in every profession achieve their    ...
Our customers     Our reach     Serving millions of customers     In 180 countries      More than 103,000 team members   ...
Our customers     What our customers tell us     “Only Dell could demonstrate the global capabilities and fast      delive...
Our customers     Midmarket to large     enterprises     Dell’s efficient IT strategy enables     customers to free critic...
Our customers     Small and Medium Business     Dell helps simplify technology     decisions for small and medium     busi...
Our customers     Government organizations     From mobility to the cloud, Dell’s     solutions support governments as    ...
Our customers     Education     Dell provides customized solutions,     services and programs that enable     21st century...
Our customersHealthcareDell Healthcare and Life Sciences solutionsfacilitate efficient, information-drivenhealthcare and a...
Our customers     Consumers     Dell’s consumer solutions deliver the     ultimate in Entertainment, Mobility     and Gami...
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The Dell Story

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An overview of what Dell is about - our purpose and mission, our commitment to our customers, our leadership across various areas including global community giving, our analysis of industry trends, our growth strategy, and how we give you the Power to Do More!

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Transcript of "The Dell Story"

  1. 1. Today’sDell
  2. 2. Dell today“Technology has always been about enabling human potential.” -Michael Dell2 Global Marketing
  3. 3. Dell today Our Purpose  Delivering technology solutions that enable people everywhere to grow and thrive We make technology that works in service of our customers  We make the complex simple  We make the powerful easy to use  We drive out inefficiency  We deliver superior long-term value We give customers the power to do more3 Global Marketing
  4. 4. Dell today Our people believe … It’s about our customers. Not us.  We listen. And we learn.  We strive to improve.  We deliver for the long-term.  We embrace innovation.  We are about results, not theory.4 Global Marketing
  5. 5. Dell today The Dell difference We provide technology solutions that enable our customers to drive results, create competitive advantage and expand their opportunities Scalable Growth We enable flexibility and growth across customers’ entire business Practical Innovation We drive innovation while focused on practical business results Faster Results We are results-focused. We deliver fasterr and increase overall value. Secure Productivity We maximize the productivity and security of your evolving workforce5 Global Marketing
  6. 6. Our leadership6 Global Marketing
  7. 7. Our leadership Leadership in service to our customers 95% 100% Of Fortune 500 Of G20 governments companies choose Dell choose Dell #1 500,000 iSCSI storage provider Custom configurations in the world processed every day 9M #1 Customers connected through PC provider in India, Dell’s online communities and one of the world’s social media sites fastest-growing markets 1B+ Visits to Dell.com every year 10M Small businesses 39% served by Dell Of density-optimized servers used worldwide for cloud, Web 2M 2.0 and high performance Times “Dell” is Googled7 computing are Dell every day Global Marketing
  8. 8. Our leadership Leadership in the communities we serve Top 50 Named on Diversity Inc.’s Top 50 companies for diversity 1st To offer 100% renewable bamboo product packaging Top 5 Ranked in top 5 of Newsweek Greenest Companies in America for past three years; Computerworld 2011 Top Green-IT vendor 1st To ban the export of e-waste to developing countries in 2009 1st To offer free global recycling for consumers in 2006 – still the largest take-back program in the country8 Lifetime Global Marketing CarbonFund Lifetime achievement award
  9. 9. Dell today Leadership in Giving Making a meaningful difference in underserved communities by using Dell’s technology solutions, resources and know- how  In FY12, Dell gave $44.1M up $9M over prior year, impacting more than 3M children  Dell team members contributed 419,000 volunteer hours, more than double the prior year.  Dell supports pediatric cancer research with technology through a unique partnership with the Translational Genomics Research Institute and the Neuroblastoma and Medulloblastoma Translational Research Consortium to accelerate treatment  The Dell Social Innovation Challenge engaged more than 1,450 teams in a global competition that helps university students working to solve social problems to scale9 their ideas and make a positive impact on Global Marketing their communities
  10. 10. Industry trends10 Global Marketing
  11. 11. Industry trends $$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$ 2x $$$$$$$$$$$$$$$$$$$$ IDC estimates that the $$$$$$$$$$$$$$$$$$$$ Digital Universe will $$$$$$$$$$$$$$$$$$$$ double every 18 months $$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$ 3 billion $$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$ 44x people will connect electronically via $$$$$$$$$$$$$$$$$$$$ By 2020, the Digital mobile or Internet $$$$$$$$$$$$$$$$$$$$ Universe will be 35ZB - $$$$$$$$$$$$$$$$$$$$ 44 times as big as it technology by 2014 $$$$$$$$$$$$$$$$$$$$ was in 2009 $$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$ $$$$$$$$$$$$$$$$$$$$ $$$$$$ $$$$$$$$$$$$$$$$$$$$ $73 billion $420 billion worldwide spending 2012 IT spending in on Cloud Services emerging markets – by 2015 an increase of 10.4% over 201011 Global Marketing
  12. 12. Industry trends Customer needs are changing. Businesses and Consumers organizations IT spending in 2012 expected to Consumer behavior driving increase to $1.7T around three key ubiquitous computing, always- areas (IDC): on connectivity and anywhere,  Mobility anytime mobility.  Cloud computing  Generation Y will make up 48% of the  Analytics global workforce by 2020 (Forrester) IT taking a more strategic role in  In 2011, over 1 billion people will access the Internet through (non-PC) mobile businesses and organizations devices (IDC) Consumerization of IT driving additional complexity12 Global Marketing
  13. 13. Market dynamics Emerging Alternative Consumerization Explosion Corporate IT markets computing of IT of data complexity growth platforms Global Marketing13
  14. 14. Dell Today Our growth strategy Empowering IT and organizations to achieve their full potential by delivering solutions and services that create competitive advantage End-User Enterprise Computing Software Servers, Storage, Networking Services, Security End-User  Systems  Virtualization & Cloud Computing Management  Multi-vendor support  Flexible & optimized  vStart value chain  Security  BPO & applications  AIM Systems Management  Mobility solutions  Data protection  IT infrastructure  Modular Data Centers  Tablets &  Cloud integration outsourcing  Networking smartphones  Security & cloud  Fluid Data Architecture  Desktop  ITaaS, SaaS, PaaS Virtualization  SAN & Scale-out NAS  Deduplication14 Global Marketing
  15. 15. Dell today Our FY12 financial strength $62.1 billion 33% $1.6 billion total revenues of revenue and revenue in India 50% $5.5 billion of gross margin $10.2 billion cash flow generated by data software center solutions distribution and $18.2 billion 27% CAGR peripherals cash and business in Dell China investments revenue over 12 years15 Global Marketing
  16. 16. Our customers16 Global Marketing
  17. 17. Our customers Who we serve We want to help every person at every age and in every profession achieve their potential – from the 4-year old starting school to a data center systems administrator to the CIO of a global corporation.  95% of global Fortune 500  10 million small businesses  400,000 classrooms  Every G20 government  200,000 physicians  75,000 channel partners  60,000 retail locations17 Global Marketing
  18. 18. Our customers Our reach Serving millions of customers In 180 countries  More than 103,000 team members  65% of Dell team dedicated to servers, storage, networking and services  7,000 team members in China  23,000 team members in India  12 solutions centers in 2011, 10 more in 2012  R&D centers in Israel, Silicon Valley and Austin  120,000+ Dell systems shipped each day; more than 1/second18 Global Marketing
  19. 19. Our customers What our customers tell us “Only Dell could demonstrate the global capabilities and fast delivery times we needed.” -Dirk Vandenhirtz, Chief Executive Officer, LemnaTec, (Germany) “The Dell team helped us make the most of our existing investments. We have a strong, long-term relationship with Dell. They’re not just selling us equipment, they’re assessing our needs and working with us to design integrated long-term solutions.” -Don Reece, IT director, Pembina Trails School Division, (Canada) “We soon realised that Dell understood our industry – everything from the technology needed to design an F1™ car, to our requirement for trackside laptops and storage that could withstand extreme temperatures and vibrations.” -Bill Peters, Head of IT, Team Lotus, (United Kingdom, Malaysia) “We have never experienced the level of support we receive with Dell. Support from Dell has always been amazing.” -Matthew Moore, CEO, rt health fund (Australia) “Dell always offers us innovative suggestions on how to improve our infrastructure, including providing readiness for our IT staff, which helps us to manage our infrastructure more effectively.” -Frank Wang, Chief Executive, Easou (China)19 Global Marketing
  20. 20. Our customers Midmarket to large enterprises Dell’s efficient IT strategy enables customers to free critical IT dollars for innovation and competitive advantage through open, capable and affordable solutions.  Using standardization, consolidation and automation to reduce IT maintenance costs and free up to 50% of IT spending for innovation  More than 1 billion people connect on Dell cloud solutions  Dell services help companies reduce TCO by up to 10X.  Dell helps companies deploy Windows 7 almost 80% faster while cutting deployment costs by 55%20 Global Marketing
  21. 21. Our customers Small and Medium Business Dell helps simplify technology decisions for small and medium businesses with tailored solutions, reliable products, consultative services, and support that are aligned to their needs.  Aggressive & flexible financing options help SMBs save money and do more of what they love.  Repeatedly Awarded “#1 IT services and support customer Satisfaction” by TBR.  More than 10 million SMB customers are served – directly and via 75,000+ channel partners – around the clock and around the world.  $26M investment and 1,000 engineers are focused on ensuring our systems and services perform as promised to21 quickly enable SMBs. Global Marketing
  22. 22. Our customers Government organizations From mobility to the cloud, Dell’s solutions support governments as they seek to better serve citizens today and build more efficient infrastructures for tomorrow.  Serving 65 central governments worldwide and every U.S. state  Leading efforts to help the U.S. government reduce the deficit by $1 Trillion  Top IT provider to the U.S. Federal Government  Delivering mobility, cloud computing and end-to-end solutions to help agencies reduce costs and enhance mission achievement.22 Global Marketing
  23. 23. Our customers Education Dell provides customized solutions, services and programs that enable 21st century teaching and learning, preparing students for a globally competitive workforce  Connected Classroom strategy deploys digital capabilities to prepare students for success in Digital Age.  Dell’s team of former educators spend hundreds of hours per year providing professional development to educators.  Researchers at the world’s leading universities use Dell high performance computing to work on society’s biggest challenges.  Helping educational institutions leapfrog years ahead to achieve state-of-the-art IT outcomes that improve learning and23 increase efficiencies. Global Marketing
  24. 24. Our customersHealthcareDell Healthcare and Life Sciences solutionsfacilitate efficient, information-drivenhealthcare and accelerate innovation+ Top global provider of healthcare IT services, serving: 15 of top 25 U.S. healthcare systems 3 out of 5 U.S. Hospitals 100 health insurers supporting more than 40 million members Leading pharma and life sciences companies+ Recovered $15B over 7 years for hospitals through revenue cycle improvements, reclaiming time and money for patient care.+ 11,000 dedicated team members, including 300+ clinicians, provide integrated business and technology solutions that reclaim time and money for patient care.+ Efficiency of Dell solutions enables each hospital clinician to devote an average of 3 extra hours per Global Marketing week to patient care.
  25. 25. Our customers Consumers Dell’s consumer solutions deliver the ultimate in Entertainment, Mobility and Gaming, helping people connect with each other and their passions. + Dell delivers breakthrough solutions for an ‘always connected’ lifestyle: XPS, duo (convertible); Streak 5 (pocket tablet) + Dell delivers seamless experiences across range of Consumer devices. + Dell’s design leadership and cutting- edge innovation were honored with 224 awards last year – an 18 percent increase over the previous year + Dell makes technology accessible: Dell.com is the #1 technology marketplace in the world, and Dell products are available in more than 60,000 retail locations worldwide25 Global Marketing
  26. 26. Global Marketing
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