FY11 Corporate Responsibility Highlights

Corporate Responsibility at Dell2 Corporate Responsibility

Corporate Responsibility at Dell•“ •Enabling human potential •Enabling human potential – - Michael Dell3 Confidential Corporate Responsibility

Corporate Responsibility at Dell:It is about creating long-term stakeholder value and opportunities by integrating economic, social and environmental responsibility into everything we do. 4 Corporate Responsibility

Our relationships guide our strategy Planet Communities Team members Shareholders Customers Partners5 Confidential Corporate Responsibility

Saving customers more First to package laptops than six billion dollars in and desktops with energy costs since 2005. sustainable and recyclable bamboo cushioning. Access to technology Dell and TGEN reached three million partner to provide children across 1,000 accelerated communities in 10 treatments for countries through pediatric cancer. 55 global learning partnerships.6 Confidential Corporate Responsibility

We start with the environment in mind…7 Confidential Corporate Responsibility

Our lifecycle approach to sustainability8 Confidential Corporate Responsibility

D i i Designing9 Confidential Corporate Responsibility

Designed for the environment from the start • Working closely with supply chain to eliminate substances of concern proactively • Building energy efficiency into products, from handhelds to data centers • Promoting design with environmental principles through industry groups • Designing in conjunction with recyclers to ensure ease of disassembly10 Confidential Corporate Responsibility

B ildi Building11 Confidential Corporate Responsibility

Building products through responsible operations •C Commitment to using renewable power: it tt i bl – Round Rock headquarters: 100% green power, including on-site generation – Oklahoma UK Ireland Germany and Scandinavian operations purchase Oklahoma, UK, Ireland, 80-100% green power – Overall, 21% of global electricity from green power • Ai i f near-zero waste i our manufacturing Aiming for in f i operations: recycled or reused 95.7% in 2010 • P ti i ti i C b Di l Participating in Carbon Disclosure P j t since 2003 part Project i 2003; t of CDP’s Supply Chain Leadership Collaboration since 200712 Confidential Corporate Responsibility

Supply chain leadershipDriving higher standardsWorking closely with oursupply chain to:• Share best practices• Develop new methods to source our materials t i l• Encourage transparency in reporting ti 13 Confidential Corporate Responsibility Global Marketing

Shi i Shipping14 Confidential Corporate Responsibility

Out-of-the-box thinking about packaging• Eliminate 20 million pounds p of packaging by 2012 15 Confidential Corporate Responsibility

The three C’s approach to packaging • Shrink packaging volume • Increase amount of sustainable content • Increase amount of material to be curbside recyclable16 Confidential Corporate Responsibility

Shipping solutions that save:• Air-to-Sea Initiative is using ocean freight instead of air, taking advantage of better hubs to reduce fuel consumption and decrease emissions• Partners in U.S. EPA’s SmartWay program17 Confidential Corporate Responsibility Global Marketing

O ti Operating18 Confidential Corporate Responsibility

Energy efficient operation: do more, spend lessdo more spend less• Reduced customer-related energy use for desktops, laptops by 25%• In the data center a 31x increase in performance per watt• Virtualization improves customer server performance with less power consumption, l l ti less IT staff time spent on t ff ti t technical support• Energy Smart products and solutions combine optimized hardware and software technology, services and tools for customers – giving them the power to reduce energy use19 Confidential Corporate Responsibility

R li Recycling20 Confidential Corporate Responsibility

• 65% Goodwill member participation• 2,200+ donation sites in U.S. & Canada• Over 190 million pounds diverted from landfills and responsibly recycled since 2004• 250+ 250 green jobs created j b t d• Accepts any brand of used electronics in any condition y21 Confidential Corporate Responsibility

Dell’s global recycling reach• In 2010, we recycled more than 150 million pounds of electronics globally• Leads industry in take-back collection sites and volume y• On track to reach our goal of recycling one billion pounds of e-waste b 2014 f by• Due to your efforts over 600 million pounds of e-waste have efforts, e waste been diverted from landfills to date22 Confidential Corporate Responsibility

Dell’s global recycling options23 Confidential Corporate Responsibility

Gi i Giving24 Confidential Corporate Responsibility

Dell’s commitment toour communities:Deliver technologyfor greater good,enhancing thehuman condition andproviding hope for abrighter future25 Confidential Corporate Responsibility

%Dell’s goal of giving 1% ofpre-taxpre tax profit includes:Delivering technology,expertise, time andfinancial resources toaid those who worktoward a greater g g good 26 Confidential Corporate Responsibility

Dell Powering the PossibleLearning Social Pediatric Disaster Relief Entrepreneurs CancerTechnology accessT h l Helping H l iand skills to College students Using technology communitiesprepare young solving global to accelerate recover followingpeople for work social challenges treatments a natural disasterand lif d life27 Confidential Corporate Responsibility

Employee volunteerism: Make a differenceBlanket drive distribution in Morocco Tree planting in ChinaYouthConnect student chat; Brazil to India ELT volunteering in Austin 28 Confidential Corporate Responsibility

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FY11 Corporate Responsibility Highlights

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